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Spa 1 Nail
2323 Forest Dr 2311 D, Annapolis, MD 21401, United States
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Spa 1 Nail

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Ja
Review №1

I tried to explain that I needed gentle services due to the state of my previous full set, and was given a completely dismissive oh well and we dont do that here attitude. Dont go if you care about nail health or quality service/customer care.It was also the fact that while the two gentlemen were trying to understand my situation, the lady *Helen* turned her head from me as if to dismiss what I was attempting to explain, and in order to let me know that what I was saying DID NOT MATTER to her.Her undertones were clear, I will not ever be back.

S.
Review №2

Just dropped by because I had some extra time before my massage (in the same shopping complex). Upon entry the salon was empty, very organized, clean, and quiet. I was kindly greeted and asked to sign into the guest book, while my temperature was discretely taken and motioned to the hand sanitizer. New tools were removed from packaging for my gel manicure and the process was very thorough. I didnt feel rushed at all (as most salons do). The manicure took about 40min and I especially loved the finish with the hot eucalyptus towel at the end. The cost of the gel manicure was $40, which is higher than most. However, during these times people are risking their lives to provide patrons with unnecessary services, so I gladly paid and gave a generous tip for his level of care. I will definitely be back !

Gu
Review №3

I scheduled an appointment since i have a bussy day. they still don’t see me on time until they finish doing the one they were doing. What’s the point of making an appointment? respect people time and if you are taking appointment try to to go above 5-10 mins after...they did mine 25mins after i was waiting

ch
Review №4

New women do not use her services. She was on her phone the entire time. She had to good what she was doing. And she was very rough. My nail are very bulky. Very disappointed. Been going to the place for 2 years and this my first bad experience. Sorry to say because of the new woman I will not be returning.

HE
Review №5

Great first time experience! Much needed relaxing experience during this pandemic, and I felt safe. They took my temperature, and kept the volume of people low in the salon. I was even given a towel over my lap to cover my short dress as I was sitting for my pedicure. Great value for treating yourself.

Na
Review №6

Love this place. Reasonable prices.

Am
Review №7

Love my nails

Ir
Review №8

I love this salon. I’ve been going there since 2014 and I’ve always gotten exactly what I wanted. Everyone does great pedicures but Helen is the best for manicures, gel or regular. The prices are reasonable and my nails never break or chip. It took me a long time to find a salon like this one and I’m always very happy with what I get. Also a GREAT variety of colors to choose from!

Al
Review №9

Love this place they are absolutely amazing everytime I come here.

Ju
Review №10

This is by far the best salon I have ever been to. My nails look AMAZING and I am so happy with them. Got a full set with acrylics and only took 45 minutes. 2 people were working on my nails during some of it which was extremely impressive. They were very gentle and got to each customer very fast. I cannot stop smiling at how great my nails look. 10/10 service and environment. 110% recommend!!!!

Ca
Review №11

Will not return. I wasted $85 dollars to fix ONE NAIL TWICE

Ir
Review №12

Pretty salon. They werent overly nice or rude. However my french GEL manicure literally didnt even last a day. Day 3 and 3 nails are chipped off and I havent even washed dishes ! ( Weve been eating out ) I watched him do one coat of the white and two coats of clear, maybe I should have said something. Oh well. ...

Ja
Review №13

Very clean and safe. Friendly and efficient.

J.
Review №14

Marissa is wonderful!

Xi
Review №15

Good prices, great service. Very relaxing and comfortable... a literal spa if you will

Sh
Review №16

Love this place! Helen is the best! Highly recommend.

Ko
Review №17

Go elsewhere. If you’re looking for matching gel and regular polish, definitely go elsewhere. They don’t carry OPI, only DND match which don’t match at all. My gel didn’t even last a week, neither with regular polish on my toes. Had them re do it and both my hands and feet look like my 7 yr old painted them. Not going back...

Mu
Review №18

I loved it here they were so nice to me and had a soft touch! I would love to have them do my nails for prom!

Ju
Review №19

I love Spa 1 Nails. Lena is my manacurist, however, everyone always speaks to me when Im there. Its a very clean shop, and they do a great job! They are also reasonable!

Ma
Review №20

I am actually sitting here because I messed up one of my toenails pedicure and they just fixed it with a big smile. I love this place, friendly staff and they do a good job. I have try many places but I will be definitely be a customer of this place for a while now

Da
Review №21

1st time there....good service... pleasant staff....overall pleased.

Le
Review №22

TERRIBLE SERVICE DO NOT WASTE YOUR MONEY. Staff is extremely rude. Asked for coffin nails & the nail technician clearly had no experience. He gave what he thought was coffin & I asked him to fix at least one nail that was way off & he LITERALLY started yelling at me saying I didn’t know about nail shapes. I was extremely upset & unsatisfied with the nails I got & at the fact that I was getting yelled at for PAYING TO GET A SERVICE DONE. I had to tell him to stop because I was upset & I was still charged for the UNFINISHED nails.

Af
Review №23

Bad, bad, bad ...stay awayI wish I can put zero for reviewThis place horrible, I went to have bedicure, they used sharp callus removal ‘which was unsterilized, Person who did it caused me bad cut in my middle toe, I bleed a lot. I was shocked, didn’t know how to deal with it, I never dealt with this situation before, they told me that I’ll not be charged for the service and that’s it. Believe it or not the person who caused my injury continued to work as nothing happened, she continued to take care of other client...

Ke
Review №24

This is a charming cozy spa with the best service ever....Helen the owner is the very best nail artist that I have experienced anywhere for many years. Outstanding and Highly recommend.

L
Review №25

Customer service could have been better. Did not feel very welcomed and had trouble understanding the nail technician.

Ve
Review №26

I thought $15.00 for a manicure was high! There dryers are poor, hardly blow any air! I was there for a long time waiting for nails too dry! No drying spray! Totally unsatisfied! Will never go back!

Jo
Review №27

Customer service was great but I wasnt satisfied with my nails at all for the amount of money I spent that day smh 😒 never again 🤦🏽‍♀️

Ad
Review №28

TERRIBLE CUSTOMER SERVICE. DONT GO. THEY YELLED AT US WHEN WE WALKED IN.

Ja
Review №29

I have been going there for two years I can’t count the number of times I’ve had an appointment and have had to wait 30 minutes or more for my services to start as well as I typically stick to the same color but one time I wanted ombre they look so bad I cried and then they charged me more to fix them and then recently I went and got a full set The same day and the day after eight out of 10 nails are lifting and they refused to give me my money back and didn’t have time to fix them when I had time even though there were people not working during the time I came I will never go back!!

Ch
Review №30

Spa 1 has become number one for manicures and pedicures in my must-go list. Prices are reasonable, Stacy make me become her crazy fan LOL, and I always leave happy.

ni
Review №31

The nails looked good however the customer service wasn’t the best the people there are kinda rude

To
Review №32

Pedicures are always great.

Ch
Review №33

Good service very clean love it!

K
Review №34

I love this place

Ms
Review №35

Staff is not friendly but did and ok job on nail for price

Ky
Review №36

Helen is wonderful!

Ja
Review №37

The worst manicure I have ever had.

Ma
Review №38

Friend had pedicure,and both foot and hand nails $40.

Ki
Review №39

Crystal is my go to for my nails. Friendly staff and clean environment!

Le
Review №40

Helen is the best.

La
Review №41

Helen is the best

Information
18 Photos
41 Comments
4 Rating
  • Address:2323 Forest Dr 2311 D, Annapolis, MD 21401, United States
  • Site:https://m.facebook.com/Spa-1-Nail-1476092639327002/
  • Phone:+1 410-224-3759
Categories
  • Nail salon
Working hours
  • Monday:11am–5pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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