Spoke with Rhonda who was super helpful with getting my grandmother set up with a repair man for their AC. They had a technician at the house in less than 24 hours. Kevin arrived right on time and did a fantastic job. He laid out exactly what was wrong with the AC, and informed me of the different repair/replacement options that were available as well as the pros and cons of each avenue. Thank you very much to Kevin at Electric City, my grandmother has a cool house right before the biggest heatwave in SC! Thanks again! You guys are life-savers!
I was very impressed with this company. The gentleman, Del showed up on time. He introduced himself to me, and was very professional. He explained exactly what was wrong with the units, and went right to work. He kept me informed along the way, which I think is very good. I also give Rhonda a 5 star. She is the receptionist and was so nice to explain the process about the technician would call before he came out. All in all I would highly recommend this company.
I have had a maintence contract with electric city for close to 20 years, on 2 different houses. on june 1, they came out promptly and on time, like always. i had a leak in my coil under the house. the tech looked at the manufacturing date on my unit, and said it may still be under warranty. (electric city didnt install it.). i never even thought about it. they called the manufacturer and found it was still under warranty. they are having a new coil shipped to them and then will install it. their honesty, and thoughtfulness saved me over $2000.00. i am very appreciative
I have used for annual maintenance on HVAC unit for several years. Always a professional, but friendly person shows up to handle service. This year I switched to a new type of thermostat. Only cost for 50% of part and no labor because I had an annual contract. I pay monthly which helps me with budgeting. All around - a good deal.
These are fantastic folks. I have known them and have done business with them for over 20 years. They are an awesome company with outstanding professional people. You cannot go wrong by choosing Electric City to be your contractor of choice.
I have used Electric City Heating and Cooling for years. They provide excellent service and are always willing to go the extra mile for their customers. The staff is always friendly and they make sure the customer comes first. Thank you Electric City Heating and Cooling!!
Electric City is a great company to work with. I have done quite a few commercial projects with them and they always deliver. The owners are honest and straightforward. I would highly recommend them to anyone who needs HVAC work.
We have used Electric City Heating & Cooling, formerly Stiles, for the last 8 years for the maintenance of our units. Also had to have a couple of emergency heating calls. They are very prompt and professional and just great people to deal with. Rhonda in the office will schedule your service at a time convenient for you. Del is our Service Technician who is knowledgeable and efficient at servicing our units. Our unit is 21 years old and we have decided to replace it. After receiving proposals from several HVAC companies we chose to have Electric City install our new unit after working with Josh to determine the system that would best fit our requirements. Will post again after our new unit is installed next week.
My air conditioning went out of Saturday morning. It had already gotten to 85 degrees in my house and we were miserable. I called Electric City and the NICEST gentleman answered the phone. He was at my house to fix my AC within 30 minutes!! Del was very professional, courteous, and knowledgeable. You have a new loyal customer. Thank you Del for being an angel that day!!
After several estimates for a American Standard heat pump, I was most impressed with the discussion of product details and installation with Josh. Costumer service with Josh, Rhonda at the office and the installers was excellent. The heat pump is running beautifully and we are delighted with our decision to go with Electric City Heating and Cooling.
Josh came on Thursday to check my air conditioning for a possible dehumidifier. I have used your company since 2009. He is an excellent representative of your company!He took time to check the attic and underneath my house. I have been having a humidity problem and mold issues in a wall in my kitchen. He is the first of many contractors I have sought help from-but the only one that recognized a problem in the attic. Thanks Josh!!
If you are looking to replace or service your A/C unit look no further than Electric City Heating & Cooling. I have had both, The guys are very knowledgeable and know there stuff, does a great job an you will be so glad you did.
Called for service on a Sunday evening. The Tech we spoke too told us what could be the issue and to check it. It was late in the day and they would not be able to get a tech out until the next day. We tried what he had suggested and it worked. Thank you to whomever it was we spoke with! If we encounter any issue in the future.. we will surely contact you guys! We have heat tonight and saved money Thank you! The guy we spoke with was professional and polite and very helpful. This company was recommended to us by the Nest support team and I am glad I called!
These guys are nothing short of awesome!Competent, Reliable, & Honest, ...they provided me with the best pricing in Anderson, SC. If you need AC work, call them.My main AC unit went out in March and it could not have been at a worse time. I was trying to make arrangement with other companies for a complete install. I was recommended to Electric City H&C through a member of my Sunday school class. E H&C promptly worked me into their schedule and their pricing was well below my other quotes. Josh and the install team are top shelf. They were on time and had my new unit installed and working perfectly by mid afternoon. 5 Star !!!
After days of frustration of our unit running on auxiliary heat they never gave up and made every effort to fix it. I thank each and every one in the company for their efforts.
ECHC has been a pleasure to work with. I have had them out 3 times over the past year and a half and they have done a great job taking care of our unit. Also, they worked with me on a bill I had questions about and were very professional and handled my concern in an appropriate manner. I would highly recommend them!
Look no further for your HVAC needs. Electric City is great company and sincerely cares about their customers and they also sell a great product. Keep up the good work.
When our old HVAC system failed we got quotes from several vendors. Josh from Electric City listened and offered us several options while one competitor only wanted to sell us on one high end unit. When it came time to install the new unit they continued to listen, addressing any of my concerns and politely answering all of my question. They worked hard through the day. The new thermostat arrived at their shop late in the day of the installation. Josh went back to the shop to get it even though he could have left us with a running system (using our old thermostat). He stayed to nearly 7 PM to insure the job was complete. We would be happy to use them again.
We have two dogs and a cat and they installed a device that eliminated any pet odors. They were very professional and their device also kills molds and viruses. I recommend them.
The congregation at River of Life would like to say how much we appreciate the efficient and professional work that we received from Electric City Heating and Cooling. They have just completed a major project for our church. They also service our units yearly. Nothing but good to say about their technicians and owner. Quality work and friendliness is their trademark. Would recommend them highlyPastor Dale Dyar
Have used Stiles and Electric City since moving to the area 8 years ago. They have excellent service response and have alway been thorough in servicing our heating and cooling systems.
Awesome employees that love to do professional high grade quality work promptly and on time while giving utmost respect to customer satisfaction.
I had an HVAC system installed by the previous owner of this company in 2012. That installation was very problem ridden.Lately, problems started occurring due to improper installation.I called what I thought was the company which installed the HVAC system only to find out it had been sold to new owners. Electric City Heating and Cooling. I told them of the current problem and my history of issues with the old company. They pulled my file and immediately offered to correct my current issues.One of the new owners responded at my house the NEXT day and had it repaired at NO cost.OUTSTANDING customer service!!!I certainly recommend them to anyone needing heating and air conditioning maintenance or purchase of new equipment.
We had an entire new HVAC system installed by Electric City Heating and Cooling when we finished our basement. We worked with Josh, and could not have been more pleased. He is knowledgeable, professional and truly cares about his customers. We have since had them back to improve upon some of our existing duct work. They are reasonably priced and do excellent work. We will continue to call them in the future for all our HVAC needs. Lesley and John Whisner
From the quote through installation, my wife and I were thoroughly impressed with Stiles. Their quotes were reasonable and their workmanship superb. I will be needing s new upstairs unit in a few years and I know who I will be calling first. Thanks Stiles!
Got a replacement for my upstairs AC. Everything went amazingly well and they were very professional.
Very friendly staff. I highly recommend.
They installed Heating and air in our church, did quality work, and if I have a problem all I have to do is give them a call
Have used Electric City for commercial and residential service and they always do an excellent job. Highly recommended!
Deceptive business practice. Had a tech come to install a new thermostat we have and filter. Turns out that if the thermostat was not bought from them they charge a very high fee for installation, and the filter didnt need to be changed. The tech left without performing any service and charged my wife $80 for the visit (I was not home at the time). I called the office the next day and they said $80 is what they charge for a standard inspection. (The tech was down in the crawl space for a total of ~5 minutes to look at the heater). I tried to express to them that $80 seems quite unreasonable for this, they said thats what it is and all their customers should know that (yes I certainly know that now); at no point prior to the visit they ever told us their standard is to charge you $80 to come and park in your driveway and leave without performing any service. What a convenient way to make money.I went on to the Better Business Bureau website to file this incident, and realized that their business is not BBB accredited, so beware when you deal with this merchant.
Cost $218 parts and labor for a $10 shipped Capacitor thats listed all over Ebay ? I understand they have overhead and got to mske a living, but charging $115 for the same Capacitor is very Wrong !!! Say $30 wpuld be high enough This is a very common item to be replaced every 4 to 6 years. Can take about 15 mins to change . . Very Sad, why so greedy and unfair. ????Note : if fan outside not running or compressor not running, its 90 percent chance its a Capacitot gone bad,,,, they are dual start,,, they start the compressor or the fan . They will go bad over time, as mentioned . Heck, Doctors dont charge that kind of money and they go to college for 12 years and have way more overhead. !!! Thats right uh huh !!!!!
Great service. We have been with Stiles for over 15 years. They have always been punctual and accommodating,
This company has been nothing but helpful to our situation. We had an AC unit go out that was only for our bonus room. Electric City was super honest and came up with a solution that fixed our AC and saved us money.
Stiles Heating & Cooling has great customer service. They answered all my questions, and gave me a reasonable quote on the services I may need.
Great place to work! Very friendly and knowledgeable staff who do great HVAC work.
Fantastic group of people
Excelennt customer service!
Awesome people!