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Aerco Heating & Cooling
3779 IN-9, Anderson, IN 46012, United States
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Aerco Heating & Cooling

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ro
Review №1

They had a fancy camera to see inside my furnace that the other two guys I asked didnt have.

Ro
Review №2

Anthony was our technician. He came out and found the capacitor and fan motor were no good. He had it fixed and working in 5 hrs. Very professional and very knowledgeable. Very appreciative that they showed up on time when they said they would be here. Also another technician brought him the part that he needed. I will recommend Aerco to anyone needing this kind of service.

Mi
Review №3

Our Technician, Anthony, went above and beyond ensuring or equipment not only functioned but met safety requirements we were not even aware of. I will have ALL my heating and AC needs dealt with by Aerco Heating and Cooling

Be
Review №4

Anthony was very personable and explained what he was doing. He was also professional and considerate. Definitely a five-star rating. Thank you so kindly!

Jo
Review №5

My ac decided to quit on the 4th of July, called Aerco and they had a technician call me back within 30 minutes and arrived as soon as possible . The technician, Anthony was very professional, polite and informative. He explained everything in detail to me and did a very good job, would recommend Aerco to family and friends. thanks Anthony

Je
Review №6

Great professional customer service from Sean, Joe, Mike, and Isaac. Had full replacement installation of heating and cooling system. Used other companies in past and Aerco by far exceeded my expectations! Greatly appreciated their hard work on these hot days!

Ri
Review №7

Great Bryant HVAC contractor with residential and commercial experience! I highly recommend this dealership!

St
Review №8

I truly appreciated the excellent service we received from Aerco H & C Service Tech Anthony. He came out and serviced our heat pump/compressor on the afternoon of one of the hottest days of the summer 07/22/19. He exemplifiedprofessional, and went out of his way to insure the air compressor was working b4 he left. His work ethic is a complement to Areco. I thank both Anthony and Aerco.

De
Review №9

Anthony was great! Friendly polite and professional! Would recommended !

Je
Review №10

I have used Aerco Heating & Cooling on two occasions and have always been pleased by their work. Anthony was the tech sent out on both occasions. He is professional, friendly and always willing to stop and explain what he is doing. He tried to save me money both times and did not try to sell me something I did not need.I feel Anthony and Aerco are a trust worthy company and will definitely use them the next time I need heating or air conditioning work.

Br
Review №11

This was the best customer service I have ever seen for heating and cooling. They came out the day I called, communicated every day as to the next step in the process and went above and beyond to make sure we were happy with the service. Anthony is a Rock Star andChristina was extremely efficient and helpful. Very happy with this service and would definitely recommend their services.

Ka
Review №12

I have difficulty breathing in hot, humid conditions. My air conditioning wasnt keeping up, so I called Aerco. It was nearly 7 p.m. when I called. I got the answering service and was then called by Aerco Tech Anthony in less than 20 min. He was on another call, but was very professional and helpful. Anthony was very respectful and professional. He answered all my questions and concerns, and could not have been any nicer. I would definitely call Aerco again if the need arises and would highly recommend them to friends and family.

Re
Review №13

I had and issue with my a/c and called Aerco. Their response time was excellent and the service tech, Anthony was awesome! Fixed my problem in a quick fashion and explained everything along the way. Answered my questions without hesitation and gave me some good tips on what to look for with my a/c to extend perfomance and efficiency.I would highly recommend Aerco, and ask for Anthony to fix your issue!

St
Review №14

Anthony at Aerco was excellent with fixing a difficult to diagnos issue with our heater. Did a great job and helped me understand what he was doing and looking for during the process. I definitely appreciate the effort and he got the jump done, which is the most important part since I was getting rather cold.

Mi
Review №15

Just wanted to say we have been doing business with this company for several years now, they fixed a botched job from a local company in Muncie, Our furnace and air rep is Anthony, he is great, he cares about his work, he shows you all the items he is cleaning, and goes over a check list. Sure takes his time cleaning properly! Very friendly with you as he is working.(To me that is good quality, and shows he likes his job). You can sure tell now a days of people enjoy there work, and want to make there owners proud. Hard to find good people any more, as I work with the public also.

an
Review №16

Im simply amazed with the service tech Anthony. I live out of town and scheduled and appointment for my Grandma in Anderson. Anthony was kind and helpful in answering any and all question in a way i could relate to and all work was completed in a timely fashion. I highly recommend Anthony and Aerco Heating and Cooling for those who want professional workers who are able to explain in simple terms what is required to get your system up a running.Thank you from Fort Wayne for services completed on behalf of my Grandma in Anderson.

Du
Review №17

Service was spot on, very knowledgeable. Would highly recommend. The tech that came out was great, his name was Anthony. Definitely ask for him....

pa
Review №18

I received service from Aerco Heating and Cooling this evening first time customer. I must say my tech was the best Ive ever had. He was very informative, polite, and went over my furnace completely explaining everything giving me peace of mind. Your n good hands with Aerco.

Do
Review №19

Great job!!! Anthony was very informative.

Au
Review №20

Our air had gone out the night before a 90 degree day, I was so relieved when I called Aerco and she said we would be their second call of the day and that a tech would call me on his way. Around 1pm a tech called me said he was just a few minutes out. So polite on the phone and very polite and professional when he showed up. Anthony, our tech was wonderful. Went right out to unit and detected the problem and came back and explained to me thoroughly of the issue, explained pricing and what he would need to do to fix it. Anthony was so nice was quick to fix the issue. I would recommend this company to family and friends. From the phone call to the office to the time the tech left it was a wonderful experience

Ni
Review №21

Had a great experience with Anthony. Very professional and extremely knowledgeable about the equipment. Couldn’t have asked for better service.

Sa
Review №22

Anthony was my service tech. Have been using this company for years and have never had the best tech ever before. I will be asking for him in the future. Than you for the great and speedy response. I will be your customer always.

Sa
Review №23

They do not repair ducts on modular homes but did not tell us this until after the $90 inspection.

Ta
Review №24

Anthony came out and did great work, was very pleased!

Ki
Review №25

Anthony came out and gave a honest assessment of the issue with my heat pump. He took the time to explain the issue and quickly fixed the problem with a fair price. I would recommend using them to my family and friends. 5/18/18

Ma
Review №26

Five (5) Stars for the everyone at AERCO! They did a great job setting my sister up with a great new Bryant air conditioner. I would highly recommend them. They left the place cleaner than it was when they arrived. The guys were also very helpful in explaining to her the feature and benefits of the system. Thanks guys!

Pa
Review №27

Needed repairs done quickly due to closing on a house. They were able to do all in one day.

Ke
Review №28

Excellent service and professionalism, very knowledgeable and courteous, Anthony did a fine job, got the job done quickly and efficiently, i would recommend Aerco to anybody who is in need of weekend and after hours service, Anthony showed up when he said he would and stayed to make sure the job was done correctly, kudos Aerco.

Mr
Review №29

Aerco sent out service tech named Anthony. He was on time, courteous and very knowledgeable and fixed my furnace in no time. I wouldnt hesitate to do business with Aerco again!

MK
Review №30

Exceptional service and very professional. They go above and beyond to make customers happy. We Highly recommend.

Je
Review №31

Scam???I called Aerco for furnace repair. The Aerco tech ignored the error codes my furnace provided. He instead suggested the heat exchanger could be bad based on the color and flickering of the flame when my furnace tried to run. He proceeded to look at the heat exchanger using a camera. He pointed out a pinhole. I honestly did not see what he was pointing out, but hey Im not a furnace tech. He explained that due to the cost of replacing the heat exchanger that I would most likely want to replace my 14-year-old furnace. He did no further examination. Never looked at the pressure switch or limit switch as the diagnostic code suggested, rather left me with the impression that a new furnace was my only option. He even said he would submit the paperwork to the estimate guy so he could call me later for an install estimate.Reluctant to spend $3,000 on a new furnace, and suspicious of the diagnosis, especially considering there was no explanation from the tech about how the faulty heat exchanger was causing the problem, I opted to get a second opinion. Simpson Heating came out the next day. Mr. Simpson was at my house two hours after I called, and within 30 minutes my furnace was repaired. He did a great job of problem-solving the issue. Turns out it was a clogged line on the pressure switch. He was honest, and fantastic at explaining what he was doing. For a mere $75, I had a functioning furnace.Aerco, on the other hand, charged me $89 to tell that my furnace wasnt worth fixing. Cant help but wonder if this is the advice most frequently given by Aerco. All I have left to say is consumer beware and always get a second opinion if Aerco tells you to buy a new furnace.

sa
Review №32

Called them and showed up in under an hour. Diagnosed the problem and showed me pricing directly from their billing book. Thank you Anthony for helping getting our house fully functioning again. Our 3 day old Sylas thanks you as well!

Ro
Review №33

Anthony did a very professional job. His knowledge of the equipment was outstanding. Would recommend to anyone

Te
Review №34

They were very professional and skilled. The service techs and office staff are outstanding. Prices are reasonable.

Mi
Review №35

ANTHONY WAS OUTSTANDING. VERY PROFFESIONAL, KNOWLEDGEABLE, CLEANED UP. DID THINGS RIGHT EVEN KNOW HE WORKED IN BAD ELEMENTS. I cant say enough of good things to say. ANTHONY is a big Asset to your company. I WOULD GIVE HIM A 10 AND NOT A 5. Kevin Zurchin

Pf
Review №36

Anthony was absolutely fantastic. My wife and I are new homeowners, and he took the time to walk us through his testing process (as well as some easy-to-understand explanations of HVAC basics), and really put our minds at ease. Pricing was extremely fair, and we are more than satisfied with the work delivered. Will certainly be using Aerco (and requesting Anthony specifically) for any HVAC needs down the road.

Ka
Review №37

Timely + efficient + thorough + reasonable price =very happy customer

Je
Review №38

Office staff was friendly and Anthony our tech was great!! Super helpful and got us fixed up in no time! Thanks!

Ke
Review №39

I called Aerco Heating and Cooling and they sent a service man out the next day to service an air conditioner He call to let me know when he was arriving had to order a part when it was in came back and fix my air he was very nice friendly and very professional explained what he was doing I would give Aerco Heating and Cooling and Anthony five stars I will use them again when I need service on Heating and Cooling!!!

Gl
Review №40

Great customer service! I was able to repair my air conditioning system myself with the help of these folks.

El
Review №41

Anthony was our tech and quickly fixed our AC for a reasonable price. We always have good experiences with Aerco.

An
Review №42

I would give a negative star if available. I called first thing in morning as we had no heat and it was -4 outside. Was told 10 or 11 ish. At 1 pm I called asking what was up as I received no call that they were running behind. Office had no idea what was up with tech. I called back at 5 pm still no show. They lost business as I needed a fix for heat and place order for new furnace and a/c units. I guess they dont want my money.Regardless of their response Id be happy to show anyone my call log and time on phone with rude lady at office.Save ur money and time. Give your business to another company that values you as a customer and cares by means of communication.

Da
Review №43

Anthony did a very fine job. Would recommend him anytime.

Al
Review №44

Anthony came out and was extremely helpful and showed me what was wrong and what he was doing to troubleshoot and fix the problem. Would definitely work with him / Aerco in the future.

ca
Review №45

Aerco came out due to a faulty furnace. Furnace was not blowing hot air. Sent out Anthony to fix. Great guy very helpful with the problem as well as taking the time to explaine more as what could have caused it and what to watch for. Would recommend aerco to anyone great service.

Mi
Review №46

Anthony was a very responsible and professional service man and if we highly recommend him and aerco

fe
Review №47

Anthony, my service technician, was extremly friendly and well informed. He helped teach me a few things i didnt know about my system and took the time to point out and look into potential future issues. Will definately use Aerco again!

Be
Review №48

Beware: if you have a Bryant furnance and your 2nd Heat Exchanger goes out. It is covered parts n labor. The job is not as hard as they want you to believe. They will want to charge you wsy over for labor.Reliability was not good at all. I would not reccommend. Know your facts, call bryant customer service and get the facts before any service.

Mi
Review №49

Anthony fixed the problem quickly and honestly, no BS, just good and efficient service. Would recommend to others.

Ja
Review №50

Anthony is an amazing worker and an amazing individual! He is very knowledgeable about how to diagnose and repair HVAC systems, and is very honest about fixing your broken AC. He will not try to upsell you on unnecessary services or mislead you! Anthony made it a point to walk me through every step of the repair process, and even offered helpful suggestions on how to improve my existing system. He got my system fixed for cheap, whereas One Hour tried to charge a grand to replace a couple of cheap parts.. Anythony is THE MAN!!

Rh
Review №51

Great people and awesome service

Ke
Review №52

Anthony did a great job and he is a very nice person.

Ch
Review №53

Great costumer service. Fast and friendly techs

An
Review №54

Anthony was professional and thorough. Would reccomend!

Jo
Review №55

My fiancé and I bought a new house from people who owned dogs and other animals. We called AERCO to come and clean our ducts, and they did a great job doing that--no more smell, no more allergies!On top of that, Shawns team showed us how the previous owners had done a little DIY work and pieced our HVAC system together. After speaking with our very knowledgeable technician, the AERCO team came up with a plan that utilizes our current units in the proper way, eliminating the patchwork feel to our system--making it functional and efficient WITHOUT having to buy any new units.We appreciate their knowledge, transparency and professionalism and would recommend AERCO to anyone!

Ma
Review №56

GREAT EMPLOYEES AND FAMILY OWNED AND OPERATED.

Ru
Review №57

Very rude person was speaking down to people and acting like nothing mattered except them. No respect for others. I will never call on them for anything and will tell everyone to stay away from them.

Ta
Review №58

AERCO Heating and Cooling is the best HVAC company in Anderson, Indiana! We have had a few urgent situations where they have come out in the late evening to fix a furnace problem in the dead of winter! Their technicians are knowledgable and very friendly and are easy to talk to. I highly recommend AERCO Heating and Cooling for furnace and air service!

Ni
Review №59

Anthony was great and very prompt!!! Had my problem fixed in no time.

Information
19 Photos
59 Comments
4.7 Rating
  • Address:3779 IN-9, Anderson, IN 46012, United States
  • Site:http://aercoindiana.com/
  • Phone:+1 765-233-7193
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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