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GoNorth Alaska Car & RV Rental
5011 Spenard Rd bldg a, Anchorage, AK 99517, United States
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GoNorth Alaska Car & RV Rental

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Na
Review №1

Loved renting a car through Go North! The entire process was so seamless. 1. It was the cheapest rate we got for a nice Jeep Cherokee during Covid when car rentals were extremely limited. Other car rental companies were charging upwards of $3k. 2. They are extremely organized and prompt with their communication and paperwork. I am so glad we were able to rent the car to make our Alaska trip memorable.

Ha
Review №2

Highly recommend GoNorth RV rentals. We rented an RV for the week and the whole process was easy, friendly, and functional. If you’re wondering whether or not to rent with GoNorth, go for it! Joe is awesome! - Hayley McClendon

Pe
Review №3

The rental process was smooth and communication was prompt. The pickup and drop off went great. The staff was friendly and detail oriented. The truck camper was clean and everything functioned properly. I would recommend them to anyone looking for an adventurous vacation.

Ta
Review №4

I originally posted this on Yelp.We rented a RV from Anchorage location. Our flight arrival time to Anchorage was at 2:00 AM in the morning. Go North accommodated us that we were able to sleep in the RV before we could check in at 10 AM. And we even slept a night at Go North parking lot when we were coming back from a trip from the south side of Alaska before heading out to the North - we didnt like RV parks in Anchorage and our kids preferred Go North parking lot!I believe our RV was a little older model (2017), but well equipped. I bought convenient kits for all kitchen/bedding - and it was very convenient! It was my first RV experience, so I was little overwhelmed at first - but I was able to use/manage (i.e. hookups) very quickly - RV operation tips at the checkin time was very useful.I was also worried about extra charges such as cleaning fees. Go North had told me at the checkin that they would charge about $50 for exterior cleaning. We didnt have a bad weather, so our RV was pretty much clean except dead bugs on the upper part of the RV. And the cleaning fee was not charged.I think the pricing was straightforward and very reasonable. I had been looking for RVs for nearly 6 weeks before the trip. And it was the time there were nearly no RVs and no rental cars. And some rental price was crazy because of the shortage.I highly recommend Go North. Thank you Alex/Go North Team!

Ha
Review №5

Friendly and helpful staff. The car was exactly what we needed.

Al
Review №6

Would have given 0 stars if possible. Went there see about scheduling to rent a vehicle. Front desk lady was unhelpful and rude. She was taking a phone call which apparently was more important than the customer in front of her. I was told they were booked the entire summer for all their vehicles. I will not be returning.

Ca
Review №7

Terrible customer service, I will never be renting a vehicle through them again. Avoid this place if possible!

Ar
Review №8

Wouldnt rent from them againAnd DO NOT call the emergency contact person because you got a bad review. Your bad review will turn into filling harassment charges!

Ta
Review №9

My husband and I usually tent camp but now having small children we decided to rent an RV. Everything was done online which is great for social distancing. They were very accommodating to our needs. We changed our dates after booking and they assisted us with no worries. When picking up the Rv they were very thorough! RV was clean looked brand new. She answered all our questions. The only reason I am not giving a 5 star is because for the price I think cleaning exterior and interior should be including . They said if we did not scrub off the bugs they would charge up to 75$ . So we took it to a car wash for 9 dollars. We ended up receiving our deposit back minus the generator usage fee. ( So minus 9$). I would recommend them 100%!

Ka
Review №10

You charge extra for excessive bugs on the RVs upon return?! It’s Alaska! What do you want people to do? Swerve for every mosquito out there? How pathetic. You should be ashamed. And those rates are out of control! I can rent from someone on Craigslist for a fraction of the price and be treated like a real person. And I’m encouraged to use the generator, not charged for every hour that’s put on it. Everyone - don’t waste your time and money. Search Craigslist first and any other professional rental first. This should be a last resort

Aa
Review №11

Staff was extremely helpful and friendly helped out explaining everything we Needed to know about the RV CAMPER. Camper and truck were brand new and clean We had a wonderful time in would recommend this place for anyone Wanting to really explore the backcountry!👍

Th
Review №12

Great owners and employees 👍 they rent mainly smaller truck campers, and Class C RVs, but high quality and well maintained. They definitely put the customer first, and can assist you with your your adventure of a lifetime.

Co
Review №13

John is an awesome employee and an asset to the company. Goes above and beyond to make sure people are taken care of. Hes the definition of a hard working Alaskan and reminded me that there are still good people in Anchorage.

Pr
Review №14

Gave me a car that had water in the gas tank! The car left me stranded late at night halfway between Fairbanks and Anchorage. They didnt have any emergency telephone line and I was forced to hitchhike to town. Then they had the nerve to blame me and keep my $500 deposit! Without question the worst experience Ive had with any business in my life. DO NOT trust these people.

Cl
Review №15

Very helpful and friendly Swiss run rental service with a wide spectrum of RV of all sorts, the best we could find when shopping around for an RV in Anchorage for an fast trip to the outdoors. Individual packages and budget deals available. German and French spoken. Dont goove around like we did, just go there with our recommendation

Ro
Review №16

The check out and check in process didnt go as well as I had hoped. Be mindful that this isnt a typical rental car outfit, so read the information carefully to avoid surprises.

ni
Review №17

I rented a truck camper for 9 days. Three of us traveled from ANC to Atigun Pass, then south to Seward, and back to ANC for a total of about 1900 miles. We didnt have any issues with setup, even in the rough sections of the Dalton. We never felt cramped either. The truck was easy to drive and park anywhere including remote campsites and downtown streets. In short its the perfect setup for exploring Alaska.The customer service was excellent. They made sure I was comfortable with how everything worked and gave me ample opportunity to try everything and ask questions. The paperwork is a little intimidating as there may seem to be potential fees for everything. At the end of the day none of that was an issue and I paid only what was in my original quote plus the extra miles that I put on.Whatever your plans are for Alaska I recommend this outfit. I saw many people in the ubiquitous RV rentals having to turn around from some great places because they couldnt park or maneuver. Renting a regular car leaves you to pay hundreds per night for sometimes very spartan rooms. This lets you get the RV experience with the flexibility of a truck.

Tj
Review №18

Great company. alltough its quiet expensive to rent a truck, we had a great time. good staff, and allways willing to help. (also in fairbanks!)

Sa
Review №19

Very cooperating rental. They may charge you a little high but if you really want to explore Alaska you can do only with Gonorth

Ha
Review №20

Great vehicles, great service!!!!!!

Da
Review №21

We had a Truck Camper Gold Ford F350 Super Duty for 3 1/2 weeks and drove from Seattle to Anchorage. The truck was brand new and in top condition. Very friendly staff in both Seattle and Anchorage, easy pickup and drop off. We highly recommend Go North!

He
Review №22

Very good experience ... again and again

Ra
Review №23

Very uncomplicated and good service by the staff! We had a truck camper and were very happy with it. I can only recommend!

Sv
Review №24

Anyone who feels more comfortable with German than with English is in good hands here. All in all, everything went well. But we didnt have a smooth holiday with GoNorth. However, the staff were always helpful and friendly. If, for example, you are not told when you take over that the car should be washed before handing it in and then you have to pay an extra $ 50, thats not fair. However, we were greeted in a friendly manner and only asked for $ 25.Not everything is going smoothly, but where does it work?

IL
Review №25

We had an excellent service, can only recommend. very professional. We have taken the truck camper in anchorage and delivered in Whitehorse. in Fairbanks we had to fix something and everywhere they were fantastic. merci beaucoup GO NORTH.

Information
40 Photos
25 Comments
4.1 Rating
  • Address:5011 Spenard Rd bldg a, Anchorage, AK 99517, United States
  • Site:https://gonorth-alaska.com/
  • Phone:+1 907-479-7272
Categories
  • Car rental agency
  • Recreational vehicle rental agency
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:10am–4pm
  • Saturday:10am–4pm
  • Sunday:10am–4pm
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