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Orangetheory Fitness
1101 King St, Alexandria, VA 22314, United States
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Orangetheory Fitness

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La
Review №1

The staff members are incredible. There are a variety of personalities that fit my fitness motivational needs! Even if I come in midday “not feeling it” (aka not really wanting to workout), I ALWAYS leave feeling grateful I didn’t cancel, instantly uplifted, and ready to tackle the rest of my day. I also appreciate the affirmations painted on the wall near the treads at my studio because just when I want to stop a challenging hill climb, I look up, read the encouraging sayings and it’s enough to boost me to the end! This place helps me balance a lot of my mental health since my physical health is it’s partner! 🧠💕💪🏽

sa
Review №2

I was at 149 lbs & lost 16 lbs since January. I upgraded to unlimited in June. It really does require 3x/week or more to get significant progress. I am currently in the back-at-it challenge for the extra push to lose the last 10 lbs and get to my 125 lb goal. -Kham C.

An
Review №3

Both coaches and staff at the Bradlee location are incredibly supportive and foster a family atmosphere/ sense of community; the workouts help me make progress toward my fitness goals with enough variety that they never get boring or feel overly repetitive; and, the resources in the app and in-studio really help keep me accountable.

Ed
Review №4

I love it! Amazing people, the energy in the establishment and the push they give me every time I workout. It is so much fun and definitely an amazing way to start the day.

Za
Review №5

This place is amazing! The staff, the experience, the communication, the coaches and the cleanliness...the list goes on.1. They are super clean and safe with COVID protocols. You won’t cross paths with anyone and don’t share machines with anyone else in your class.2. They push you to what your fitness level is.3. Communication is exceptional and it’s a small community you join.I highly recommend them. The atmosphere is great and everything about the location is a hit!

Tm
Review №6

Love it! Must try. Great workout, great community

Ka
Review №7

Its crazy but I actually look forward to my OTF workouts because I know I am going to be pushed and challenged. I never get bored because of the station changes throughout a workout and because the class is different every day. I have a few favorite instructors that take the time to show you how to properly do an exercise or call you out by name when they know you are giving it your all (or need a push to go a little harder). I used to be a runner and that was it. I joined OTF last September to incorporate a strength workout and build muscle. I still love to run but my husband jokes that Ive become obsessed with OTF (and hes not wrong).

He
Review №8

Best 1-hour workout that is suitable for ALL fitness levels. Theres something for everyone with a welcoming and friendly staff. COVID precautions have been thoroughly thought out and implemented throughout the studio. It feels incredibly safe, inspiring and motivating. Would recommend to anyone who is looking for a safe way to get in shape!

Jo
Review №9

The coaches and staff are polite and efficient.The workouts cover cardio and strength training.The workouts are not easy, but they make me feel healthier.

Je
Review №10

I love the heart rate monitor that gives me immediate feedback and inspires me to either work harder or confirms that I’m giving it my all. The workouts are varied and never stale.

Kh
Review №11

Well organized, starts/end on time and convenient scheduling through the app.

Gl
Review №12

I had a great first experience at OrangeTheory in Oldtown, VA! The staff was professional and courteous and welcomed me personally. Coach Evie took the time to explain the equipment and workout to me ahead of time so I didn’t feel clueless with other experienced people in the class! Clean environment and I would love to go back!!!

Li
Review №13

Fun, motivating and challenging workouts.

El
Review №14

Great workout and staff is top notch

Lu
Review №15

I like that I don’t have to think about anything. I just show up, do my best, and go home. No time wasted planning, preparing, or lingering in the gym.

Ta
Review №16

I love the workouts themselves, as well as the music, and I have my favorite instructors. I have been to several locations over the years and have always loved the variety in the workouts. I am currently pregnant and all instructors have been well-versed in how to modify my workouts. I am set to have the baby next week and its been a long time since Ive felt this strong.Update: I had my baby and my recovery was so much better than when I didn’t go to Orangetheory! I am now 10 weeks postpartum and have gone to six OTF workouts. The instructors have modified my workouts for my recovering body, but I still feel strong and my body has responded well to the workouts. Thank you!

Be
Review №17

The workouts are terrific and theyve really gotten me in shape. The instant feedback on each workout gives you a real sense of achievement. I highly recommend Orange Theory!

Ch
Review №18

This was the first workout I have had in years. Im not a very self motivated person when it comes to working out. So the program offered at Orange Theory was very appealing from the start. However, what was most impressive was how welcoming the staff and other members were. I felt comfortable throughout the entire class, even when I had to take a break on the water rower. And that was a major concern for me, feeling comfortable. I have some major lifestyle and health goals, and I look forward to meeting them with Orange Theory in Alexandria. Thank you for a wonderful experience, and I look forward to being a member.

Pe
Review №19

Dont get me wrong, the workout itself is great. The coaches were awesome. The customer service is why this is a one star rating. I signed up as a premier founding member over a year ago. I had surgery in January this year (2020) and had to put my account on a freeze. I was cleared to return in March. My membership was literally active for 4 days and then COVID forced studio closure everywhere. So my membership was frozen without fees until studios reopened in June. I wanted to extend my freeze due to COVID precautions; I was good until September. Then I get charged (without notice) when the September freeze expired. When I asked to extend my freeze for the maximum allowable time, management indicated there would be a freeze fee, no waiving. They did not prorate or apply the remaining amount I had leftover from March (approximately 26 or 27 days). I asked them to work with me to (1) waive the freeze fees, and (2) apply my March billing. They wouldnt work with me in any way; so I decided to cancel my membership altogether knowing that I had no intentions on returning to studios (because of COVID, I have asthma, parents over 60, Im a mom; I shouldnt have had to explain my reasonings, but these are just a few). As part of canceling, I am charged yet again for the last billing cycle. So basically I feel I was penalized for trying to be cautious amidst a global pandemic. I was charged $139 in March and didnt get to go because of a nationwide closure. I was charged another $139 but received no type of credit from the March cycle. Instead of being a source of stress relief, OTF caused me more stress than anything during a time when I would think they should work with one of their founding members, especially until a vaccine is in place. I tried to escalate to the regional manager and corporate. They gave me a fake link to contact corporate, but it was a form that basically said issues are handled by the local studio. I gave up trying to reach corporate. It sucks $278 went down the drain due to poor customer service and management.

Ka
Review №20

I loved the station set up and the interval training. I also enjoyed that it felt very individual even though it is in a group setting. I also love the heart rate monitor and all of the metrics, it definitely helps motivate to push harder and know what you accomplished in the workout. I also loved the lighting because you didnt feel like you were staring at the person next to you or too many mirrors, great environment. I decided to become a member after the 2 free classes, no question about joining!

C
Review №21

If you’re looking to get in the best shape of your life, no matter the age, as long as you’re able to do the workout or be willing to get to the point where you’re comfortable, and be willing to be uncomfortable, this is the place to come to. Great staff, amazing coaches, and great equipment, only thing that’s required, is that you show you up, and allow the coaches to show you how... and you’ll obtain more than just a healthy heart, but a healthy body, and healthy happy attitude.

Ch
Review №22

What do you like about Orangetheory Fitness in Old Town? Everything! I have never been a runner, and Im running for the first time in my life. (Well right now Im walking because Im pregnant, but I look forward to running again in a few months). The water rower is always challenging because its exhausting. I love that the coaches know when you to push you at the right moment to keep your intensity going. And I love the burn in my legs when I know Im rowing correctly. I have always gravitated to floor / weighted workouts, so that is my favorite part. Ive surprised myself regularly on the floor. The coaches tell me I can handle more weight, I try, and go figure - I can do it! So Im pushing harder than I ever have before and I feel great. Love the coaches (Brandon and John are my favorites) and the staff is great. All around excellent experience every day.

Ki
Review №23

Loved the variety - treadmill, rower, core and weights - and that the workouts are never exactly the same! Nice to have the continuous video so you can always view what to do and the instructor is very helpful with how to modify exercises as needed. The upbeat music really gets you moving!

La
Review №24

I’ve been very impressed with how much thought OTF Bradlee has put into the safety precautions for their members and staff during the pandemic. I have visit a few other local studios in the area during this time, and can confidently say OTF Bradlee is leading the pack when it comes to respecting what is best for everyone’s health.The coaching and front desk team are always positive, encouraging, and kind.

Ky
Review №25

This is the only orange theory Ive been to but I liked the class, facility, staff, and coaches enough to take he plunge and sign up for a membership. Everyone was super accommodating my first class to make sure I knew the ropes and had all my questions answered. I also got to spend some time with the coach before and after the class. It was great! Also this location has a really good community feel. Everyone who goes there is always friendly.

Je
Review №26

Great facility, great workout. I was in town for a work conference and hopped over for a morning workout. Coach John was great. Really enjoyed it despite the fact it was Hell Week!

Ke
Review №27

Ive been to a number of studios around the country and this is one of my favorites!

Be
Review №28

I have been going to Orange Theory for almost a month now. It is hands down the best group fitness experience I have ever had. It is like going to a personal trainer but also a boot camp! Its never the same workout, the music is awesome and the heart rate concept keeps you motivated to push yourself. I wish I had started going sooner! Jess and John are the best!

Co
Review №29

Love this location! The coaches are fantastic and the front desk is always so helpful and accommodating. OTF is my preferred way to work out because the music and coaches keep me motivated!

An
Review №30

Absolutely phenomenal workout. Each day is something new and different, you should never feel bored. I love the scalability, the music, and the encouragement provided by the coaches. Eleanor, Tyler, Cameron, Mike and John have all been amazing in a variety of ways. This place truly wants to help you get healthier. Let it!

Fa
Review №31

I felt very comfortable returning to OTF in Old Town for the first time since COVID quarantine began because of all the safety and social distancing measures in place. Before I even walked in the door, it was clear that the OTF staff and coaches were putting our health and safety first - contactless check in, temperature checks and hand sanitizer at the entrance along with warm greetings and great energy!Coach Evie provided our station assignments as we walked through the gym door along with a friendly reminder about social distancing. She remained on the ready with sanitizer wipes throughout the workout to accommodate social distancing as we moved between stations.All this, while maintaining the standard of the high intensity workout we all expect and appreciate from OTF. Sixty minutes and 35 splat points later, I scheduled my next class before I even got back to my car! Thank you OTF Old Town team!

Ma
Review №32

Super fun place and great workout sessions

Li
Review №33

The coaches are inspirational, fun, and helpful. The workouts are hard, but you walk out feeling great. The combination of moves helps the time go fast!

Mi
Review №34

First of all the management and staff, are hands down the best part. They are always positive and welcoming that set the stage for the workout with the coaches. What I like best of the workout that it forces me to do a variety of cardio I would not otherwise do on my own. I also like the lighting and music it allows you to get lost in the workout. Lastly the workout allows you to challenge yourself or what I normally do is pick someone in class and privately try to run, row or out rep them.

Ba
Review №35

Orange Theory has really motivated me to stay in shape. I am a personal trainer, so have difficulty finding time for my own workout between my clients. OT keeps me focused, energized, motivated and in shape. Thank you. Ive been going to OT in other locations before finding my home at your Bradlee location. Its so close to my home and I enjoy the diversity in the clientele here. I think Im in pretty good shape for my 72 year old body -- but its still encouraging for me to see ages of all ranges and shapes of all sizes here. I dont find myself wanting to try other locations -- . Mike and all the exceptional front desk team are just incredible and so helpful. Thank you OT Bradlee team. And Kate and Jillian, in particular -- so enjoy their classes. You have a fan!!!

B.
Review №36

I love this place.I have never enjoyed working out and I actually look forward to coming to OTF. I never get bored because workouts are different everyday. It is a great program that works on interval training and you are getting a great workout for the one hour you are there. This facility has the best trainers around. You couldnt ask for more motivating, uplifting, positive people. They truly are gifted. I usually go the the mid day session and John is phenomenal. I started seeing results right away. The trainers know your skill sets. They know how much to push you or when to recommend doing adjustments when they see you struggling or hurting. The facility is super clean and has awesome music as a bonus.If you are looking to improve your fitness while having fun, you should check it out. Its worth every penny.

N
Review №37

I love the fast paced, challenging and varied workouts and the motivation from the great coaches. I also love the accountability that comes from signing up in advance and having to go or pay a penalty. I need that! This is the only workout I have stuck with consistently in the past 10 years. I am in my 40s and have 3 young kids and am more fit than I was pre-babies! Thank you!

Ca
Review №38

Im pretty new at Orangetheory, but Im loving the experience so far. The coaches are great and super encouraging. Its almost like having a personal trainer. The staff at the front desk are also very nice and helpful.

Di
Review №39

It was challenging but it was one of the best workouts at Orangetheory I’ve had in awhile. Coach John was great too!

Ch
Review №40

I am competitive by nature and I love that the setup allows me to be competitive with myself--I know how hard I am working because of the screen. The workout never gets old because it is different every time, so it keeps me coming back! The coaches at our studio are great; they take time to get to know individual clients and make themselves accessible for any questions. I also like that there is accountability if I choose to cancel too close to class. That actually makes me show up on days when I might otherwise choose to skip.

Bo
Review №41

I did a mid-afternoon workout here while traveling. It was great to have the rowers and floor mixed together because the class was not totally full. Kellyn was a great coach.

Ch
Review №42

I recommend OTF Old Town to anyone looking to improve their fitness and form healthy exercise habits. The instructors are wonderful, and the front desk staff are very friendly and helpful as well. Its truly addictive. I have never felt as fit in my life.

De
Review №43

The front desk personnel were extremely helpful and friendly. The workout was great. The locker area needs to be redesigned. Its too crowded and hard to get to the lockers.

Ap
Review №44

Orange Theory is an amazing workout for those who love a challenge. Since I have started a month ago, I havent done the same workout twice. I have taken a minute off my mile time, and continue to be pleased at my progress. I also like how this workout is for everyone at any level. The staff are incredibly friendly and helpful, and I have yet to have a coach that I havent enjoyed. Try the free class! I bet you will love it.

Tw
Review №45

Everything. It is always a hard workout and I feel like I am totally spent at the end of it - but I have never had any residual aches and pains ( which is saying something, given I am about to turn 60). I have gotten used to the basics - so I can work it hard - but I love that every workout is unique and I never know what to expect. They always keep it interesting. Everybody - from the people at the font desk to the workout leaders are beyond friendly - they reach out to get to know you and make you feel welcome.I am totally sold and enjoy encouraging my friends to try it out. Most sign up after they do!I am a VERY SATISFIED customer!!

Su
Review №46

Great drop-in workout.Two requests, first please offer late afternoon classes on weekends (like other DC locations have - especially in colder months) and also, the mind/body app does not work with the Old Town location, it is not an option. Please fix!

Li
Review №47

The coaches and staff here are great! All of the coaches are really supportive and helpful throughout every class. They will push you, but in a positive and encouraging way! The staff is also awesome. Tyler has been especially helpful from the start- he is always friendly and quickly steps in to make sure everything is taken care of (heart rate monitor not working, switching class packages, etc.). I definitely recommend trying OTF in old town, you wont regret it!

Sh
Review №48

Great, fun workout! Enthusiastic and helpful staff. Will definitely be back.

Je
Review №49

The Old Town OTF Team, made us feel very welcomed as if it was our home OTF gym back in NC. Appreciate the awesome hospitality as we traveled through town. Will definitely stop in next time we’re in town.

Kr
Review №50

I’ve been going to orange theory for 6 months now. I love the workout and the trainers are excellent. I’ve seen great results in my strength, weight loss and conditioning.

Te
Review №51

I loved the push of circuit training and watching the monitor. Everyone is focused on themselves and if you are not then you are not doing it right! The classes kick your butt but it is so worth it. You get emailed your status of calories burned, orange/red zones of heart rate. Which make a competition for yourself. I really love it! I signed up for 1x week classes to help get me motivated again. I recommend doing a first FREE class just to try it out.

Re
Review №52

The coaches are all so great, and helpful! Every workout feels new and its never the same boring routine. The music also helps to keep me motivated.

Mi
Review №53

Combination of intense cardio and strength in a one hour format. Variety of workouts

Cr
Review №54

What I like about Orange Theory is that the trainers know how to motivate me, the classes are challenging but rewarding. I would have no hesitation in recommending Orange Theory as a great way to improve your fitness and health goals.

Cr
Review №55

Great place, great coaches & one heck of a workout!

Me
Review №56

Ive always preferred HIIT workouts in general so this is a great fit. I only wish weekday morning classes were a bit easier to get into, but cant blame the studio for their popularity - again its a great workout.

Sc
Review №57

I rarely if ever write a review that 1 could deem really negative but having dealt with the management at Orange theory fitness for months and months now, specifically regional operations manager Eleanor, this review is imperative.Upon signing my wife and I up prior to our wedding the front desk staff was hind and informative if not slightly misinformed. The technology is spotty and works only part of the time but thats not really where the problem is.Regional Ops Manager Eleanor owes us by her own admission nearly a $1000 in refunds which she has yet to process. She has continued to lie to our faces and has refused to take any action. She has additionally refused to give us the name or contact information of her supervisor. After all this time she still believes that our contacting the Commonwealths Attorney and Better Business Bureau is our best bet instead okf simply following up and ensuring our refunds have been returned.The short version is this. We tried canceling our membership at both Old Town and Potomac Yard, and after receiving no help for months, a threat to contact others forced Eleanor to respond.Prior to Eleanor reaching out to us via email. We had sent countless emails, made countless phone calls to both locations, and never received a single response.Stay far, FAR, away from OTF in Old Town and Potomac Yard.

Na
Review №58

Excellent - loved this studio. Very clean areas, and the staff was extremely helpful! I was visiting from Orlando, and they made me feel right at home!

A
Review №59

This location is like family. A warm and welcoming family. You dont feel left out, you just feel like you are home. It was my first Orange Therapy class EVER! For me to say that, speaks volumes. I am quite sore but ready for the challenge.

Al
Review №60

The coaches push us to be our best. They are supportive and the OTF team fosters a community of well-being in Old Town. If you put the effort in, you will absolutely see result and/or become addicted!

Ch
Review №61

Excellent instructors who dont judge your workout but push everyone to be their best. Clean facilities, great staff and infectious energy.

Le
Review №62

I avoided this gym for a year for one reason: Brandon. I find his coaching style incredibly off-putting. The tone of voice he uses and the condescending things he says in general and to individuals are enough for me to want to give other people a heads up. I’ve been coming to the Old Town gym for the last month or so, but today will be my last day. I’m heading back to the Pentagon City location where the coaches are incredibly encouraging. I love Orange Theory, and I’m constantly harassing friends to come try it out with me. Sadly, this one just doesn’t make the cut.I’ve attended classes all around the DMV as well as other states, and this one just doesn’t measure up. Besides the coaching, the showers are terrible. They had one under construction for the longest time, but even when they’re both functioning the shower head is situated so that it’s nearly impossible to not get water all over the floor not only in that room, but also in the main waiting area. It leaks under the floor and is embarrassing for the person showering and annoying for the front desk workers. Oh, and they don’t have any shampoo or conditioner like all the other OTF gyms.So, my recommendation is to find literally any other OTF gym and avoid Brandon at all costs. Happy sweating!

Ka
Review №63

Ive moved up and down the East Coast and always bought a rowing machine at every stop. I hadnt gotten one after moving up here though. My gf introduced me to OTF and once I saw the rowing machines, the additional treds, the floor= Plus everyone being there for the same reason and the bumping playlists, just the whole Modus operandi of the whole thing=man I was SOLD!The programs: Outstanding!The Coaches: Outstanding and always motivating, they keep the classes fresh!The Staff: Always friendly, cool, and outgoing!The Afterburn: addicting!

Ja
Review №64

I LOVE LOVE LOVE OTF Alexandria!! The trainers are awesome (especially Coach John!) ~ super motivational! The music selections are always upbeat, and the front desk staff is very friendly! What more could I want in a workout?! I give #OTFALX a 10 out of 10!!

Co
Review №65

Ive been going to Orange Theory for more than a year now and absolutely love these workouts! OTF Alexandria has great coaches who make you work hard, but also keep it fun!

Kr
Review №66

Love this fat burning, muscle building, cardio workout!

Ro
Review №67

The staff is GREAT! I dont have to plan my workout. I show up and follow the instructors exercise. I can adjust the intensity at anytime throughout the routine.

Tr
Review №68

I never thought I’d be able to do these workouts. OTF Bradlee proved me wrong and helped me get stronger!

Mi
Review №69

Amazing, dedicated trainers committed to your success! The most complete workout to get sustainable results! Great for runners!

C
Review №70

I’m a fitness professional, and sometimes I need someone to push my limits. The team at orange theory do just that. Love the format, love the team!

Re
Review №71

Great workout, super friendly staff

Br
Review №72

Just started here, everyone has been very welcoming. Great 1 hour work out that leaves tired but energized.

Li
Review №73

Love everything about OT Old Town! Friendly desk staff, awesome motivating coaches and always a kick butt workout!

No
Review №74

Intense, continuously moving, fast-paced, clear goals. Next best thing to USMC Boot Camp! 🇺🇸

jo
Review №75

Really disappointed. I like the concept however the customer service I have received so far has been really bad. Today was my first class and the rented heart monitor did not work, they changed it and put some kind of paste on it and still didnt work, after the class I complained and all I got back is we are sorry, it happens... that really sucks.I signed up for 4 classes a month apparently the free trial is not free at all. I notice in the app after one trial class and the one class today I only have two classes left, very sneaky.

Ed
Review №76

Playlist is only reason I didn’t give 5 stars.

Ky
Review №77

Efficient classes, on time, good welcoming people, and top notch equipment. Very reputable business!

ch
Review №78

All of the teachers are absolutely incredible and are willing to help if you have any health needs. I would recommend this gym to anyone.

Ki
Review №79

Fabulous work out. Efficient too! You get in, you get out, you get in shape.

Kr
Review №80

Love this place! Great workout and intensity from the motivating coaches.

Je
Review №81

OTF Old Town is fantastic! I started about 6 months ago, and the instructors are amazing, especially Brandon, Jess, Mike and John! Equipment is clean and always in working order. The front desk greets me EVERY morning I attend class and tells departing clients to have a great day as we limp (in a good way!) out the door. I have never had a poor customer service experience here in dozens of visits. I have been a runner all of my life, and have tried numerous other cross training classes that usually end up boring me. Orangetheory is, by far, the most addicting and results-driven class I have done. Give it a shot. Cannot say enough great things about OTF Old Town.

Ma
Review №82

No tread/rower cards as of January 2019, so expect to line up at the door like animals and rush in to the studio once the class starts to get your desired equipment location. Otherwise a good OTF location.

Jo
Review №83

Love the high energy of the trainers (they keep me moving). I like changing stations and having goals when at the stations, the workouts are never boring and I leave feeling great.

Je
Review №84

Friendly environment for a great workout.

Ch
Review №85

Motivating instructors, intense workout, loved every minute!

Je
Review №86

Great workout. You challenge yourself each time and accomplish something new with the help of the instructors.

Ad
Review №87

Get the most out of a weekly or bi-weekly workout and go here. Best shape of my life.

Sh
Review №88

The workout is great (especially in Old Town). Ive visited 4 different studios in the area (worked out with friends who ive gotten to join), but my home and favorite coaches are in Old Town Alexandria. They tell you what you will be doing before the workout, queue everything you need to do in the workout before you do it, and are upbeat and just awesome. The workout is great - everyday is different which doesnt let your body get use to one set thing. The coaches are willing to talk to everyone after class about any questions they have and give them nutritional advice if you want it. Overall - OTF is the way to go and its the only gym ive really seen results and fast!

Pa
Review №89

Orange Theory at Old Town Alexandria has friendly staff and coaches. The workouts are fierce but scalable. Variety every workout but plenty of sweat.

Ja
Review №90

Love OTF Old Town! The variety of the workouts and all of the coaches are great!

Li
Review №91

Love this place! Great workouts and its different every time!

D
Review №92

This location all smile and everything until they get your money. ... Saturday, July 7, 2018 I went to this location to sign up for membership. ... once I told the representative I have some issues regarding membership, The representative act like they don’t care and need to speak to the manager.Since Saturday, 7-7-18... Been FOUR days still haven’t received a phone call or anything yet.I have send email and called numerous times only to be told I that the manager will call me right back. Is either the manager is not getting my messages or they need a new manager for the location.It’s funny how when I thought about signing up I receive many phone calls and txt almost every other day regarding coming in and sign up, but when you have issues they don’t know you anymore definitely don’t know how to contact you then. Wish I could give them a zero

Na
Review №93

Best thing about OTF is the encouragement of the coaches. I dont feel judged nor pressured, but I do feel motivated to get better and stronger during and after every workout. Having the OTF screen is what sets this workout apart from every other workout I do, makes me want to compete with MYSELF. I love OTF!

Sh
Review №94

Total body workout, efficient, good teachers, nice front desk staff.

To
Review №95

Great team and trainers - this is the best place to drop some sweat in the whole Zandria area

Em
Review №96

Excellent studio with strong customer service. Highly recommend!

Mi
Review №97

Just started enjoying the challenge..

Al
Review №98

OTF has challenging workouts, but everyone can go at their own pace. The workouts vary on a day-to-day basis to ensure youre never bored and to keep your body always guessing whats next. You will be sure to see results FAST! The trainers are enthusiastic and extremely helpful. Not to mention the customer service is exceptional. I would highly recommend OTF Oldtown. My experience at this studio has been an overall outstanding one!

Ja
Review №99

This OTF has the best coaches and staff around.

Ka
Review №100

The front staff here is horrible and have no clue. This studio is not accommodating to their clients. They make up and implement policy as you along which is frustrating for clients because that wasnt in your initial agreement when signing up. I have addressed a few complaints with them before and I was brushed off and ignored. They never followup or address your concerns they want you to give them answers and figure it out yourself. Some of the clients are snobbish and gather in cliques. The atmosphere will throw you off before your work outs and make you frustrated however the workouts are awesome and you will see results because the coaches are great. For better customer service and a friendly environment I would recommend going to the Pentagon or Rosslyn studio.

Information
9 Photos
100 Comments
4.7 Rating
  • Address:1101 King St, Alexandria, VA 22314, United States
  • Site:https://orangetheory.com/en-us/locations/virginia/alexandria/1101-king-street/?utm_source=google&utm_medium=seo&utm_campaign=reputationdotcom
  • Phone:+1 571-919-0379
Categories
  • Gym
  • Personal trainer
  • Physical fitness program
Working hours
  • Monday:5am–8pm
  • Tuesday:6am–1:30pm
  • Wednesday:6am–1:30pm
  • Thursday:5am–8pm
  • Friday:5am–8pm
  • Saturday:5am–8pm
  • Sunday:5am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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