Chris and his team did an excellent job on 4 area rugs. Based on Washington Consumer Checkbook reviews for price and quality over many years, I decided to drive one hour to their shop from Southern Maryland. Cindy carried each carpet in by herself since Im not able to carry heavy items. I showed her one that was heavily soiled and had mildew on it after being rolled up in the basement for a few years. I wasnt sure it was even worth cleaning. But she said they would clean it, and if they werent able to get stains out, they would not charge me. So what did I have to lose?!?! It turns out that it was too heavily soiled, and I didnt want it back so they discarded it and didnt charge me. The other three were beautifully cleaned. I was so very pleased Would recommend them heartily without reservation and would travel an hour again when I need carpets cleaned.
Chris and his team are truly the best! They do a great job, are reasonably priced, and show up when they say they will. Ive been using them for more than 10 years and highly recommend.
Amazing job! Will definitely use them again
*Remove candle ash stainExcellent service! After calling another Alexandria cleaning company and having them cancel/not show up twice, I called Chem-Dry. They arrived early, got the dark ash candle wick stain out of a near-white carpet, and were friendly and professional. I highly recommend them!***Update. The candle stain came out completely, and the technician was very friendly and down-to-earth. However, the carpet puckered up about 24-48 hours after the stain was removed. I suspect that the glue loosened after the iron was applied by the technician. This isnt entirely his fault. However, I was disappointed to see this after initially being thrilled. I hope my apartment complex doesnt notice the puckering when I move out.
Highly recommend these folks...Chris cares about the work he does and I couldnt be happier. From booking the appointment thru Cindy and her great communication skills to a product that looks brand new thanks to Chris. I live in a 34 unit complex and posted their business card where all can see and utilized as highly recommended. Thanks Chris!
Extremely great service at a good price. They gave me a very accurate estimate beforehand and it was easy to make an appointment. They did my carpets and did upholstery cleaning on my very large sectional. They worked very fast and still with attention to detail!! They got ALL the stains out of my carpet and couch. My entire house smells amazing. 11/10 will definitely be using them again next year.
Chris has helped me several times with my carpet cleaning needs for our office. The entire process goes so smoothly from the first phone call to the moment they walk out. Chris and his team are very professional and work efficiently to get the job. I have no reservations in recommending Chris to my friends, you can feel confident he will get the job done!
Jason did a phenomenal job! He was friendly, honest, and professional. Very attentive to the stains in the carpet, and he was even able to remove some stains that were set in even before we moved in. Jason also didnt try to sell us or charge us for extra services that we didnt need. Extremely fair price for the service. Would highly recommend.
Had Chem-Dry of Arlington & Alexandria clean some badly stained upholstery after having use them to clean several rugs a few years back. Could not have been a better experience. Stains that I did not think could be removed disappeared. Moreover, Chris is a pleasure to work with. Professional work at a reasonable price… I could not of asked for more or a better experience! I highly recommend using them for oriental rugs and upholstery!!
Working with John and his team was a great pleasure! I had carpets washed in 3 bedrooms, and the technicians were done in no time. Additionally, they picked up 7 rugs for washing and returned them within few days. John personally delivered the rugs to ensure that I was happy with the work done. Im super happy with the results and will be recommending them to others! Thank you!!
The Chem Dry system of cleaning in superior to all carpet cleaning technologies out there. The Alexandria guys did a really good job at our house.
I would give them 6 if I could. Professional and courteous both over the phone and in person and did exactly what they say they will. We had the pleasure of having Christmas as our tech and he did an excellent job. Very knowledgeable and thorough. We had pet urine that we thought was impossible to get out and their P.E.R.T. treatment did wonders.Oh and they came in under the quoted price.Seriously just excellent service that is rare.
My wife and I used Chem-Dry to clean our apartments carpeting in the bedroom and living room. Jason P. did an excellent job. The carpets look brand new, even though they are about four years old.Jason P. was super friendly and professional. He also completed his work quickly and effectively.The cleaning removed all signs of dirt near the entry way to our apartment and it removed a coffee stain from a portion of our carpet in the living room. The cleaning also made our entire apartment smell fresh.I highly recommend that everyone uses Chem-Dry for their carpet cleaning needs. And Jason P. was awesome!Thanks!
I just had Chem Dry of Alexandria/Arlington here to clean a rug in my guest room. Chris, the owner was incredible. He was extremely knowledgeable, courteous, friendly and did an amazing job! My carpet looks brand new! I truly appreciate and value great customer service, which is very hard to come by these days, and this company goes above and beyond in the quality and dedication to their work, not to mention the very best customer service. I am going to recommend and utilize their services always.
Great service! Easy to make an appointment, technicians were professional and very pleasant. They did a thorough job but still quick (one bedroom apartment), and explained everything along the way. Definitely will use Chem-Dry again!
Great professional business. Cindy and Chris (the owner) were very helpful, prompt in returning my calls to set up an appointment and answer my questions. Dont you just love it when the tech shows up on time. What Chris did to my grandmothers huge overstuffed rocker was miraculous. I am a very satisfied customer. I cant recommend them more strongly.
I called several cleaning companies that day and these guys were prompt to respond, gave me a ball park price over the phone based on measurements and then they fit me right into their schedule. Jason was on-time, friendly and ready to work. Thank you! Ultimately I hired Chem-Dry because I saw someone I trusted that gave you a 5 Star rating. I hope this helps you get another job!
Best carpet cleaning for the money. We have used them several times and have been ecstatic with the results. Their employees have been hard working, professional, and kind people focused on customer service and repeat business. A pleasure to work with.
I had them clean a $2500 persian rug. After it was cleaned I saw it was discolored and did not look right. I had them clean it again and it still looked bad. I took later to another cleaner and they said it was not cleaned right and was discolored in some spots. Definitely dont take your rug to be cleaned here... my rug is not the same.
Very cost effective and they do a wonderful job! I was sure my carpets could not be totally cleaned but Chris made them look brand new!
Jason was friendly and fast. My carpets looked refreshed after the cleaning, and I would recommend.
I have used this company a few times, and am always impressed with the excellent service, the friendly staff and the great value!
Jason and Josh did a great job- would definitely recommend!