This was our first time using Rush Electric Company Inc. through our warranty company. We were very pleased with them. Rush sent there tech name Reggie to asset our problem. Reggie came to our home he was very pleasant and explained what he needed to do call our warranty company and got the approval. Came back and fix our broke sink faucet and our bath tub. We will refer Rush Electric Co. there tech Reggie is good man that will do a good job for you. Five star from us.
Excellent customer service and knowledge. Milton came and diagnosed a main breaker, he was super knowledgeable about this trade and the interaction was excellent. He took detailed notes and even explained what he was testing and used a lot of logic with his triage. Rush electric will be my new go-to for all electrical repairs. They are coming back with the right parts to do the repair correctly, and really looked out for the best interest of their customer.
The work order was placed day before, waited for their call to schedule an appointment, finally I called myself to schedule an appointment. The customer service try to convince me to get two work order because its two separate issues, even though plumbing line is same. After few min. discussion she agreed to schedule an appointment for next day, when I asked do you have something for today, she stared laughing as asked something funny. Very unprofessional.
Very professional service and they arrived on time. Milton was great about explaining to me what was driving the electrical issue that I was having and what he did to resolve the problem. Very friendly technician. Would recommend using them!
Very pleased with my service! Had a leak coming from shower valve and everything was replaced quickly. Reggie was professional and knowledgeable of his job and took the effort to fix an unrelated issue in the bathroom. Highly recommend Reggie for any plumbing services!
Clean work with nice attitude.
Had to re-wire my newly finished basement and these guys were fantastic! Sean was extremely polite, professional, arrived on time, and did an amazing job. Couldn’t have been happier with the service (and I’ve dealt with a lot of electricians). Would highly recommend for any residential work and I’m sure they also do commercial jobs.
My experience was horrible. The company is unethical. They break items only to return to fix for an additional fee. DO NOT USE THEM.
Rush Companies inspected my water heater and determined that it was unsafe for use. Reggie was the technician and was knowledgeable, friendly, and timely. He shared with me his diagnosis and how it was determined. Reggie wrote up a detailed explanation to my home warranty company (First American Home Warranty), which resulted in approval for replacement and covered all but a few hundred dollars. During the install, Reggie was again on time and friendly. He and another technician completed the installation in under 1.5 hours and disposed on the tank. Reggie walked me through the error reporting mechanism on the tank and recommended the 5 year warranty through the water heater company. Rush Companies did a fantastic job and I strongly recommend them to anyone in the DC area.
I recommend using Rush Companies for plumbing.Rush Companies fixed our hot water heater in issues!!Ronnie (Ronny?) was nice, helpful and knowledgeable.Rush Plumbing was the third contractor that our home warranty company assigned to us to diagnose a brand new hot water heater. The new heater was installed by another plumber from a different company who obviously didnt know what he was doing.15 days later after a terrible experience with two other contractors, Rush Companies came to our rescue and fixed the water within two hours.
These guys are a bunch of idiots. First American Home Warrenty assigned them to fix my AC a month ago. After coming out, they had to call days later for me to take a picture of a part number that the technician didnt record. Then to find out two weeks later they didnt provide the model to the warranty company and once they finally came to install the part yesterday morning it was WRONG and they havent provided the correct info for the right part to be ordered. They are incompetent and so is the warranty company for contracting with them. I cant say enough bad things about this company.
In my opinion this company is not worth doing business with. They got dispatched by my warranty company to fix and AC issue. They diagnosed the issue and ordered some parts. In two weeks or so they installed the part and it did not fix the issue. They had to order another part, which took another couple of weeks to schedule them to return. I called a few times to check on status and they told me they would call back with updates but they did not. Finally i got a call from someone there demanding $500 out of pocket pre-payment for them to show up and finish the job. I asked them why i need to pay 500 out of pocket and I got two stories from two different people- first for duct work, than for something else. I offered them a deposit and payment in full after completion but they did not agree because their customers are not paying their bills In my opinion, perhaps there is a reason for it.Enough is enough, after a month without AC in August, I called my warranty company and asked them to transfer the work to someone else.
I have had a service contract with Rush Companies on my heating and air conditioning units for almost 19 years. Over those years I did a lot of business with them. They installed both the central air conditioning and attic heat pump in my home. Did plumbing work for me on more than one occasion. I used to think they were a great company. However, the last time they did service on my air conditioning unit shortly afterwards it failed. They sent a service technician out who said a wire wasnt connected properly. The unit worked for about a week and failed again. The second time the technician said a wire was making improper contact. The unit failed again about a week later.The first technician explicitly stated, in writing on the service receipt, the problem was caused by the previous maintenance. When asked both technicians said I owed nothing.After the second failure I did a little research online and decided to look at the unit myself. It turned out there was an electrical connector that was loose. Once I tightened up the connector the problem went away.After that I got a bill from Rush for the second service call. I called them and asked to talk to someone. I was told someone would call but no one did. About a month later I got another invoice. I sent them a letter explaining the situation and asked for someone to contact me. No one did. Today I received another invoice from them. This time with a service charge.I am cancelling my service contract with Rush Companies and will no longer do business with them. I cant recommend them. I think they have some good technicians but their customer service is terrible.
This company is a very poor example for an A.C. contractor for home warrenty companys. They are quick to change up on the things they tell you on the phone, they are not willing to give you in writing what there charging you for in the up front out of pocket fees. As well they have been lying to the home warrenty company as to the problem for the need of the repair. DONT DEAL WITH THEM! TOTAL RIP OFF!
I was referred to Rush Companies by my trusted HVAC company. I was skeptical, however, after reading the flurry of bad reviews but went ahead and scheduled the service. And I was pleasantly surprised - so much so that I felt obligated to write a positive review in order to help the overall rating.I scheduled them to diagnose two malfunctioning kitchen light fixtures. The technician showed up on time and was professional. He provided a diagnosis of the problem and was able to fix one of the fixtures that day, but had to order the part for the other which required a 2nd visit. The price paid for the 1st visit was about what I expected - 2 hours of charged labor and cost of the part. They called 2 business days later saying they had the part and could come out the following day to fix the other light fixture. Again, the technician (different technician) arrived on time and was professional. Unfortunately, the part was not successful in getting the fixture to work and this technician further diagnosed that the only option left is to replace the fixture. When I asked, Ok, then how much do I owe you for today? He replied with, Nothing. We werent able to resolve the issue so theres no additional charge. Well probably just return the part back from where we ordered it. If you decided to replace the fixture, and we can come out to install for you. I was a bit surprised that the time spent (a little over an hour) was not charged, but happy nonetheless.Id probably hire this company again.
I had a power out last month. It was 22 degree overnight, worst night of my life. I call this company. The electrian, whose name is Marc Edelstein show up, order for me the part over night shipping, fix it next day. I get my life back. He is a very good person and knows his job very well.Thanks Marc,I recommend this company for your electrical problem.
These are the worst people you could work for out of nearly 2 months of work only got40 hours once which is ridiculous they have GPS on trucks that they go by and watching you every bit of the way and they also falsify time sheets havent been there2 month and seen guys quite they want you to be around but dont pay well in fact apprentices are coming in making almost as much as mechanics and some guys are not proficient in what they were doing and I can see why they only get an average2.5 rating I wouldnt recommend family or friends to this company if they are in a trade go elsewhere I worked as a temp and been happy you make more believe me I been there.
All we got are excuses! Call another contractor!
This company deserves no stars their service is bad they are full of lies. I would never do business with this people again.
Rush helped me in my darkest day when i had electric problems in my property but they helped bring back the electricty on my property which I was pleased.
My heat went out during the holidays within 15 min a tech was on the waythey had it up and running in no time . the tech was cleancut and politewould for sure call them againa few weeks later my toilet was clogged same great service ...