I scheduled an appointment for DIP. I waited over a half hour to be seated. Went through three different nail techs and none of them gave me the color options until we were already an hour into my appointment. The person I scheduled with didn’t even do my nails. I had to settle for a gel manicure because I didn’t have time to wait for DIP. I wanted all glitter on two nails but she was confused on that so I didn’t even get glitter to make it easier for her. I thought that would be a basic skill in doing nails. I haven’t come across anyone unfamiliar with how to do all glitter. I use to be a regular here a year ago but the turnover brought in some not so nice techs so I went elsewhere. I thought I’d give it another shot because they have a wide range of colors for DIP. The tech I ended up with was nice but with their increased prices and lack of organization, it’s not worth it. Maybe I’m being critical but I’ve never had it take close to two hours for a gel mani when there are no designs and it’s a single color.

I usually never write reviews but I think Polish Spa and Lounge deserves to know how awesome they are. I have been to MANY local nail salons and there is a reason I continue to return to Polish. The salon is immaculate, staff is friendly, and they are so talented and take pride in what they do. I get my nails done by Erica and she is amazing. Tammie, the owner, is also so professional and makes sure all her clients are happy and have the best experience while visiting the salon. Definitely worth a 5 star rating!

I had a set done that I was not fully happy with (partly my fault because I asked for a shape that did not work well with my finger shape). Anyways, I called back after I left and spoke to Tammie (who is the owner and manager). Right away, I was greeted with professionalism and respect- she also offered to PERSONALLY fix my whole set and I came back at my convenience after work and close to closing time. Tammie took the time to fix my nails and helped me pick a suitable color for my skin tone. She never once rushed me or rushed her work, she also took the time after re-shaping my nails to make sure I was content with the outcome. I will keep coming back to this business because of her professionalism and amazing work ethic. She is so personable, friendly and efficient. I have been to this salon more than 4 times and never once have I been greeted with anything but respect. Great staff and even better management.

Honestly. 10/10.I have been coming here for 2 years straight. I recommend to anyone. Erica always does my toes and she takes her time and is always so fun to be around. Tammie is consistently willing to do any design I ever bring in. ❤️ If there is anything that you’re wanting to fix or change, they will immediately do it. Five stars!

I went in for a pedicure about a month and a half ago, and I could definitely feel a change in management and professionalism in the salon from 3 months ago. I was cut during my pedicure and they didn’t say anything about it— didn’t offer a discount or anything. Now, a month and a half later my toe is in pain and I came to another salon to get a pedicure and they told me it’s infected. I’ve been going to Polish for more than a year and this was a terrible experience where I will not be going back.

I LOVE my Gel Pedicure! Tong did an excellent job, definitely one of the best ones I’ve had. Thank you!

Was in town and needed a set DESPERATELY, had never heard of this place but I’m SO glad I found it! Erica did a FANTASTIC job! Everyone was so nice and welcoming, 10/10 recommend. I will definitely be coming back!

Had a pedicure and manicure with dip, Erik was the tech and he was amazing. Took his time with the pedicure and the massage was great. Loved the way my nails turned out, will definitely be returning!

BEWARE!Tammy tried to have my review removed.Please save your money and go elsewhere.Orginal Review**Ive tried to give this Nail Salon multiple opportunities because of its convenience with location, however, its been disappointing each time. Today was the last time. I went in early at 9am for a gel color change. They left me sitting there soaking for 35 minutes. At which point it started to burn.Tammie, was very snappy and impatient with me and did a terrible job with a color change. When I asked if she could get close to the cuticle she snapped back saying any closer and it will be on my skin. The photos Ive attached show differently. Ive had this service done before at other salons and this was very poor quality.The photos Ive attached below are from today just minutes after the service from Tammie.Save your time and money for a salon that will leave you feeling happy and loving your nails.

Sharon loved it. She went because she had a GrouponOtherwise it is too expensive for our pocketbook. You got the cash? You got a great place to go

Went to an amazing nail technician there named Erica. She is very kind and friendly. Nailed exactly what I wanted for my nails. Love them will definitely be going back again😄

The service here is very unreliable. Just had a deluxe pedicure and eyebrow wax. The pedi was done in less than 20 minutes. Didn’t exfoliate and didn’t paint nail edges. No aloe or moisturizer after brow wax. Totally different from my last experience. Bummer.

If i could give -5 star rating i would opt for that in equivalence to what is asked.Poor service all around.Witnessed Tammy whom I believe is the owner, yelling at a customer over the phone. The pattern is clear here. Dont waste your money.

I previously called about an hour before to set up an appointment for a main/pedi for the same day. It was amazing to be able to get in right away. Even prior to covid Tammie and her outstanding staff keep this nail salon immaculate and provide top notch customer service.Upon walking into the lounge it was busy but I was greeted by Mike with a smile and excellent customer service. Ling was my nail technician and she treated me like a queen. I treated myself for the first time since early March 2020 to a deluxe pedicure and chose the lavender scent. I was so relaxed on my much needed day off.I ended up doing gel polish for my pedicure and dip for the manicure. Ling and Mike educated me on the difference between gel and dip. I feel comfortable at this lounge and will continue to stay loyal to this place of business . Thank you Tammie, Mike and Ling. 😊♥️💅

When Polish 1st open I was a pretty good customer there. They were really good back. I havent been back in a while but the other day I went to get a pedicure done. When she was done with my toes I told her can you paint my toes blue. She said thats gonna cost another $10. I said is that for the gel Polish, or regular Polish? She said all polishes cost an extra $10.00. I thought the polish was always include? She did my pedicure so fast it wasnt even worth the $29.00. Maybe it was just the worker I got but I dont think it was good service!

I bought my niece a gift card to this place. My niece went in to get her nails done. The lady was working on her nails. On the first nail.she just rips her real nail off . My niece pulled her finger because she was in pain. And the lady had the nerve to say she walked in like that! NEVER GO TO THIS PLACE.

This is my favorite place in ABQ. Everyone is so friendly and awesome at their jobs! I get a dip manicure regularly and it’s perfect every time. Would recommend.

I went in today for a mani and pedi. I loved the tech that I worked with she was so sweet and attentive. I will definitely be coming back and will recommend this place.

Awesome😎!!Corrected my issues from the last salon I visited last week.

GOOD PEOPLE WORKING @ THIS PLACETHEY CARE...

Wonderful atmosphere and great service. Additionally, the acrylics I’ve got have lasted 3 weeks without breaking or chipping!

I went in for a classic mani/pedi which was listed as $35 for both. When I was ready to pay, I was charged $45 before tax. Lady told me that I was charged for the polishing of the nails. I had brought my own nail polish. The lady who did my nails was pretty rough. This was a miserable experience. I have been here in the past and have never had this experience. So disappointed.

Worst Service Ever.Have been here before with girlfriends to have mani pedis and we were left there soaking for 45 minutes being ignored. The polish was noticeably old! Cut my friend multiple times ans rushed through the services. The techs available were just talking to each other and on their phones. Very unprofessional.Tried to go back to see if it was just a bad day for them. We han appointments yesterday that they forgot to take down the day before when I called. I spoke to Mike. Why even take appointments if youre just going to ask us to come back later after arriving? We even showed up 15 minutes early. Will not be back.

Very rude and will rush. Used to he good when first opened but not terrible quality. Old polish. Bad manicures and pedicures.

My husband and I moved here from Santa Fe. We both had mani/pedi (I had gel polish) and eyebrow waxing. Sarah did me and Katie did my husband. We were both extremely impressed. Sarah was so accommodating. I did not like the color I picked she changed it no questions ask said it’s her job to make me happy. What a pleasure and professionalism grim the staff. Katie took time to really get my husbands toes in shape after the pandemic. We highly recommend this place and will be back. Thank you both!! Kimberly and Robert Hashagen

I tried this place after getting several suggestions from friends. I have gone there 3 times total and have been dissatisfied each time. I got a mani/pedi the first time with a gentleman (mike?). The gel lifted in the corners after a week and the pedi was fine but a little pricey for the basic service. I have also gotten 2 gel manicures with one of the female techs (erika). My most recent gel manicure chipped one day after I got it. The previous manicure I got from her chipped a week in. The location itself is nice and the space is lovely but the services are sub par for the price point. I will continue my search for a consistently good service at a fair price.

The best service I get. And I love the look of my nails. I’m so happy for the service. Thank you!

Ericka did my nails and she was great. Clean facility and staff was very nice! Will return.

Honestly, we just moved here. Polish Spa Lounge was right here in my area, so I took a chance. Katie is absolutely AMAZING!

I was so happy with my manicure 😍 This was also my 8 year old daughters first manicure and she loved it ❤ Erica did an amazing job with both our nails and made my babygirl feel super special 🥰 Thanks again Erica🤩

Tammie is amazing. Beat salon and service ever !!!

They do the best job on nails! Super clean and friendly staff!

The best mani/pedi. Clean!

Used to love this nail salon when it first opened. Staff is somewhat friendly, but extremely long waits appointment or not. My biggest complaint is the cleanliness. This salon has gotten so DIRTY. The tables, lamps, everything is dusty and dirty. The technicians aren’t clean either- witnessed many of them go straight from doing pedicures ungloved, to doing another customers manicure without washing their hands. Disgusting!

So happy I was referred here! Katie is my favorite. Perfect every time!

Ive only been here once for a manicure but I had a good impression with this place. The staff was pretty friendly and the manicurist took her time and made sure my nails were perfect and dry when I left. I noticed they use new plastic liners for their soaking tubs which is always a good sign. The price for my manicure was affordable and I would come here again.

One of the best salon experiences I’ve had. The salon was clean and all the staff were friendly. I got a full set done by Erica. She listened to exactly what I wanted and nailed it. She was funny and made the whole experience enjoyable. She used all of the tools with care and this is the first time my nails don’t ache the next day. My nails look amazing. They are even in length and the edges are clean and straight. Buffed to perfection and perfectly polished. I will definitely be back!

Had the best pedicure! I haven’t had a pedicure in a long time! The girl who did my pedicure did an amazing job! I asked for a cute elephant design and she did exactly what I wanted!!!

Love this nail salon. They have a huge variety’s of colors and the staff is so friendly and welcoming. I brought my baby and one of the technicians held her while I enjoyed my pedicure. They are so nice and friendly. I think this is my new favorite salon and their dipped nails look amazing and last so much longer.

Usually got good service but today i waited a hour and got no service at all. They weren’t busy and the workers just sat there on there phone! Worst experience at a nail salon ever!

I have been here a few times. My daughter and I got manicures. Mine was gel hers was dipped. Both cracked within a week. They offered to fix mine. I went in and they were only going to repolish the cracked ones. I had to choose a different green because the cracks were blamed on the product.

Tammie is amazing! My nails are always beautiful and looking good! It has taken me years to find a place to return too and I finally found a great one with Polish Spa Lounge!!

The shop was very clean, and we received a friendly welcome. Although the technician who did my nails did a less than exceptional job, she misshaped my nails, and had no experience with what I requested, the owner had to intervene and complete the job she started. And one week later the nail polish has completely chipped off. Unfortunately I wouldn’t recommend this salon, the fact that the management hires people who don’t know how to do their work properly is a reflection of the business they run.

I went in and had my nails dipped on a Friday, by Sunday the corners were chipped on several nails and had bubbles/bumps. I had been here before and did not have any issues at all. I wasn’t sure if I should call. I did and they were so understanding and supportive. They fixed my nails to perfection! The customer service was 100%!!! I do believe it was a powder issue or polish maybe. Thank you Polish for the great customer service and care!

I really love this place. They do an amazing job. The prices are typical but they excel at what they do. I found my go to nail spa. All the workers are very friendly and welcoming. It’s clean and so pretty inside, you can tell they take pride in what they do.

Very disappointed with my pedicure. The older lady cut into my toe when trimming my nails. Then she tried to up sell me on an additional service. When I declined she didn’t even do the massage. She said she was done and walked away. I would not recommend her (Kim) But the rest of the staff were pleasant.

Walked in for a pedicure, was greeted immediately and seated quickly. Received a pedicure from Tom, who was professional and quite funny. I was able to choose which type of pedicure I wanted that was described in a pamphlet. Tom did a great job, paid attention to details, made sure to ask if the massage pressure was ok and to make sure the hot stones weren’t too hot, also didn’t rush through the pedicure. I will definitely return for future pedicures.

Even though we had an appointment we still had to wait. The staff was obviously over worked, rude and rushed. I got a full set and all of my nails are different sizes and thicknesses. When I mentioned that they looked uneven he hushed me and told me he knew what he was doing. The same gentleman who did my pedicure cut my nails without even asking if that was what I wanted and didn’t offer me any other package. For the price you can find a way better salon that will treat you better and actually listen to what you want done.

Its a nice place but I am absolutely sure that after repeatedly declining anything with my hands she still managed to sneak it in to my bill. I request the deluxe pedi for $36. When she rang me up the bill was $48. There is no nail place that has $12 in taxes. I told her NO on the hands at least 5 times but she still filed them and cut my cuticles and charged me. Becareful they will sneak services on your bill. its unethical and is stealing from your customers.

The team here is always professional and takes care of their client. Its s beautiful salon and my nails and toes are always on point!

My experience here was wonderful! Tammie did my nails. She was very nice and did a wonderful job. Tha atmosphere is very pleasant and tranquil as well.

I lucked out the day I got to sit in Erica’s chair!!! My nails have never looked better, fingernails and toenails!!!!! Erica will always do her absolute best to fit me in when I fail to schedule in advance. I never feel rushed by her, and her customer service is phenomenal!!!Prior to going to Polish I jumped around from salon to salon because I was never satisfied (I am not at all difficult to please) with how my nails looked. I love this salon, their staff, the quality and the cleanliness!!!

Hanna is a guru. Enjoyed her company. Awesome experience!

So my sister found this place and brought me to get my nails done for my birthday.. I wasnt sure what to expect in fact I had no expectations at all and I went for the dips. Its been three weeks and the polish still looks brand new (except for the fact that my nails have grown tremendously since then) and they have really lasted. No chips, its not lifting from the nail as gel polish has in the past. After reading all the reviews I must say gel and acrylics are the worst way to go if you want long lasting color thats safe and healthy for you too. I dont care about what anyone says about their bad experiences here, all staff were friendly and outgoing, patient too as I couldnt make up my mind on what colors to use, and not to mention my daughter who is three got her nails and toes done too and even her polish lasted almost a week and she used regular nail polish! They were awesome with both of us and worth coming back to! Thank you all for the lovely experience.

Andy did a wonderful job on my gel nails. The place is clean, smells good and the service is professional. They use sterile nail clippers, cuticle trimmer etc. I would definitely come back.

I cant rave enough about this place, I have been coming here for about 3 months every few weeks. The service is top notch, quality, workmanship. Tammy and Erica are fabulous!

This is a terrible place. Their product is cheap and customer service is extremely poor. I have been there 3x now because I wanted to see if their product and service was consistently bad and it was! First of all, I only get gel polish done and this place buys the cheapest gel polish out there because it starts chipping day 3 and by day 5, the entire nail bed (polish) is coming off. I thought I was doing something wrong but after experimenting, I found out I wasn’t. 2ndly, I took my sister there and she wanted acrylic full set, so the lady helping her puts the nails on and start finishing it off before doing her cuticles. When my sister asked that she wants her to do the cuticles first, she just said they do that in be end. Makes no sense! The reason why they do that is so you come back for a fill sooner than your normal 2-3 weeks. When you leave the salon with supposedly fresh nails, it looks like your nails were done over a week ago.Anyway, their service is crappy and they find shady ways to make money as mentioned above.DO NOT GO HERE PLEASE!!!

The place is beautiful the staff is friendly but the guy who polished my nails did a kindergartner job

Paid extra for Gel French manicure and it only lasted 1 day before pealing off. Too expensive and will never go back. I thought Gel was supposedly better and last longer. Worst place!

Great upscale but affordable place to get a pedicure. They are all nice and they use plastic liners for pedicures which I believe is the proper way to do it. Located in the Andalucia Shopping Center next to Sprouts. Highly recommend!

My husband and I went for Pedicure/Manicure was very busy we waited the 35 to 40 minutes. Manager did Pedi/mani on my husband, lousy job he usually gets his Manicure with his nails buffed for a shine this was not done. I sat with my feet soaking for another 10-15 minutes, girl that did my pedicure was good. When it came for the manicure I got the manager needless to say, not very good at all. I asked for the same as my husband instead of polish, buff and shine. Manager cut my nails buffed them I think she probably took a total of 3-5 minutes for my hands. While she was doing this she was also getting orders from the other tech for drinks from a Tea place right around the corner. Maybe I might be old fashion should be paying attention to your customer. When she said she was finished, I looked at my nails and at her. I told her you finished, she replied you dont like. I looked at her and shook my head. I was going to leave her a $15.00 tip for my husband and myself needless to say I gave her $5.00 which is much more than she deserved.

Found my new nail tech...Erica! Fast, thorough, and funny! The salon is clean, bright, and classy. Plus they have a lot of gel colors to choose from.

My nails have never looked this good! Every staff member is kind and helpful. If you want a great SNS Dip, this is the place!

Extremely disappointed. Beautiful Salon, looks clean but obviously new. I inquired on prices and signed in for pedicure. Extremely basic, what she did I could have done at home. She didn’t seem to interested in doing a good job, didn’t complete the services that come with a Classic Pedicure. It was hard enough to pay for the quick messy job she did much less leave her a tip. Disappointed.

Erica takes great pride in her work! I love my nails and would highly recommend Polish and Erica.

I love this place! Very nice clean and professional.

First time we went there, they did excellent work! Hannah did my daughters gel manicure, no chipping at all for over 5 weeks!!! A guy did my nails, they were stellar!!! Just beautiful. We left there feeling so good!!!...Second time we went there, horrible. The ladies that did our nails were so rude. She just didnt put any effort in it. The same day my gel polish started to chip. To be fair, I did call and they said to come in so they could fix it. I didnt. I just spent hrs in the salon, it should have been done correctly in the first place. Now two nails are chipping within 3 days.🤷 Im so disappointed. We really thought we found our place. Ps- dont ask customers if they want to tip in cash or on the card- just allow them to add it.

The deluxe pedicure with hot stone massage is awesome. Ask for Ling!

Went there once and loved it. Went back and the atmosphere was different. Nail technicians have a horrible attitude. Never going back. The owner needs to be aware.

The experience was great ...I am from Phoenix AZ and I fly in just to my nails done here....

My favorite nail salon. Upgraded amenities, comfortable chairs, great service and most importantly - affordable.

I scheduled an appointment. When I arrived, I waited for over an hour. I was never told how long it would be but just that they were running behind. They never acknowledged me after that and I finally left. Will not be going back

Needed a pedi desperately and decided to go into Polish on my day off . Naturally it was busy on a beautiful spring day, waited a short time and got the best pedi by Erica. She was so nice and funny, just loved her. She fixed my poor nails from my previous pedi (from a different spa). Love this place and found my new favorite nail tech at Polish ! Will be booking with Erica in the future ❤️❤️

Ling gives the best pedicure! Great location. Friendly staff!

They will give you big attitude if you only do regular pedicure and manicure. I am not come back.

Really bad experience. The lady that did my nails was sharing tools with the lady next to her to do my nails. I got up and left when she had no idea how to do acrylic nails. She damaged my nails and cut my thumb. I strong suggest you go somewhere else.

Brand new place at Andalucia location between Coors and Montano (next to Sprouts). Clean, new, modern, pleasant staff. Good foot messages for pedicures (ahhhh). Great cuticle work. I recommend.

Welcoming, clean nail spa. The staff was friendly and very skilled.

Very nice salon that makes my nails beautiful.

With no appointment expect to wait. Some of the staff wont speak to you except to ask for payment made you feel like they didnt want to be bothered

Beautiful Spa Lounge! The owner takes pride in her work and customer service.

I have tried this place a few times becuase it’s close to my house . Each time I have been rushed and the staff have not been very polite. I tried one last time and requested the same person I had last time because out of the few people he seemed the best . After working six days a week and having one day to myself, I like to get a mani pedi to relax and at least look maintained . This was by far the worst . All of my nails are uneven, the “chrome” color I picked doesn’t even look like the color I picked out but paid extra . My pedi was rushed and my mani was the worst. If you need you time and want quality service this is not the place !

Thank you Tina and Mindy! An excellent job... professional, kind and very relaxing!!

Very clean. Great chairs and they are very professional!

I was there a total of an hour waiting for somebody to help me. And then as soon as I said I got up to leave they said another 5 minutes and another 5 minutes went by and nobody helped me.

If I could give this place negative stars I would!!!! They did a terrible job even after I asked them to redo them. It was so bad they wanted to put glitter on my nails to hide the terrible job!! DO NOT GO TO THIS PLACE!!! They didnt file my nails and they used their own nails to scape off my fake nails!

1 hour wait, with appointment..... my nails look like a kid was playing with a nail kit you buy at walmart, NEVER AGAIN!

No stars worst place ever. Got my nails done on a Monday they were breaking and coming apart by Wednesday . Never again.....

Nails uneven & chipped off after 3 days. I will not come back .

Always consistant! Clean and professional!

Good service, lots of choices, plenty of techs.

If there was the option of no stars that would be my choice. This place was by far the worst experience I have ever had in a nail salon.

Wonderful, relaxing environment.

Great nail place!

I like this place! Staff is friendly. Salon is clean!

Nice staff, great work

Erica is Magnificent

Very friendly and professional.

Excellent!