Dr Pokorny is the best doctor I have ever seen in my entire life. Scheduling and messaging portal works so easily, staff calls promptly before each visit. They have the virtual experience nailed down nicely!

I wanted to write a review of this clinic as a former employee. I have been a licensed therapist for 13 years now and this was the healthiest, most professional, and truly ethical clinic I have ever worked at.It’s important when seeing a therapist that you know that they are well taken care of and supported in the work they do and that’s how Southwest Neuropsychology and Behavioral Health runs. I feel so much confidence in the way they practice that I send my friends and neighbors there when they are needing anything from assessment to counseling services.I was always proud to work at SNBH because it is so well regarded amongst mental health professionals in our community and also because the quality of the work of all of the clinicians is so high. Everyone is experienced and expertly trained. All client situations are regarded with the utmost care to client privacy and the ethics of our profession. There is a colleague culture of support and great care is taken that therapists don’t risk burn out. The offices are all physically beautiful but the heart of this practice is even more beautiful in the uniquely superb way it provides mental health services to our community.

I was scheduled with Monique Simpson. She is great, but scheduling is horrible. They will not call to schedule and do not return calls. If you call them, there is a good chance there will be no answer. It also takes forever to get in here. I would recommend going somewhere else since you have to wait so long anyways. :(

This practice will happily take your insurance or payment for an intake appointment, as they did with my daughter. $150. During the intake appointment, my daughter who is 16 clearly stated that she has had suicidal thoughts. Not only was there no call back, but when I contacted them to see where we were on the waiting list to see a psychiatrist, the receptionist explained that there is no available appointment with a doctor in the foreseeable future. As in, no waiting list, no estimated time for treatment for a teen who has expressed suicidal thoughts, and zero follow up from them after intake. If you need Adolescent Psychiatry as our family so acutely did, I would go to Colorado, or lawyer up.Bordering on criminal negligence.

Im a woman in my late 50s who has been dealing with undiagnosed bi-polar disorder for decades. A combination of menopause and an incorrectly prescribed anti-depressant by my PCP had me going off the rails in July. I reached out to them, to try to get an appointment with Dr. Laura Adler. After describing what I was going through at the time to the receptionist, Ashley, I was told that they would get back with me. After almost a week, I was contacted by Ashley and told that SW Neuropsychology would not be accepting me as a patient as they felt my case was too complex and that I would be better served elsewhere. At the time I contacted them, I was having anger issues with suicidal ideation, which was out of the norm for me and I wanted to see somebody. So they rejected me. Just a few days after I was rejected, I quit my job in a fit of anger, and a few days after that, I was in the ER at Presbyterian with suicial ideation. The day after that, I self-advocated and decreased my anti-depressant and lo and behold, the anger and suicidal ideation have disappeared! I recently shared this episode with my new PCP, who immediately typed up a referral for me to Southwest Neuropsychology. I didnt bother to tell him Id already been rejected by these people. Of course after receiving the referral from my doctor, Ashley contacted me REJECTED ME AGAIN. This time, I was told I was being rejected because their practice deals mainly with geriatric patients. Im 57. A 15 year old will tell you Im practically in the ground.I dont know whether these people think Im try to grift them out of prescriptions for opioids or what. Every day Im bombarded with ads for bipolar medications and how peoples lives can be improved by talking to your doctor. Good luck with that if you live in Albuquerque.

Miss h i l e was amazing with my son and was very understanding of what his needs were and worked the best she could with him

Dr. Kurtkya is exceptionally good. He is thorough, a good communicator, great with my 13 year old.

I often refer children for neuropsychological evaluations. I have had children receive neuropsychological evaluations from a few places in town and this is one of my preferred places to refer families. I have had evaluations from both Sarah Hile, PhD and Johnathan Kurtyka, PhD and have been very happy with their thoroughness and quality of their reports. Not only have I been pleased with them but families have expressed appreciation for their care as well, which is even more important. I am happy that this is a place I can feel confident sending families and know they will in good hands.

Sarah Hile completely mishandled my case. I came here to get help with schooling related matters and instead I got a lifetime of stress. Sarah Hile cannot be trusted with any personal information. She is more insterested in her own agenda than the safety and well being of her clients. When confronted about her unprofessional and unethical behavior she used jargon to avoid answering any questions. She had no problem betraying the trust I had given her to handle my case. Save yourself the stress and avoid going here. I don’t want anyone else to be harmed by Sarah Hile.

Impossible to speak to anyone as they lead you down a breadcrumb trail of phone menus that end in voicemails that they dont return for over a week.

I was here for years and although the medication was helpful, the service was terrible. I can’t recall a time where I left a voicemail and was called back and they NEVER pick up the phone. This was tolerable until I started getting charged for showing up 15 minutes late to appointments that I tried to let them know I’d be late to. It was so frustrating and I ended up transferring because I couldn’t handle the terrible customer service :(