We had our first visit today. It was a very good experience overall…from the hygienist to the front desk and the kind doctors. We had to leave our dentist of almost 20 years & you made a new experience very comfortable & easy. Thank you for the great care you gave us and for giving us a thorough exam & financial estimates ahead of time for work that needs to be done.
Definitely one of the most competent team of doctors in the city. From the front staff to the back office, you will be handled with respect. The team assures that all aspects of the appointment are explained and that there are no surprises! Thank you for your dedication.
Dr Newsome, fellow dentists on his team and his entire staff are top notch! I had a filling in a front tooth replaced and Dr Newsome took extra care to make sure the color matched to my satisfaction. In addition, l needed a crown and was able to get the whole process taken care of with a short turn around time. His assistants and hygienists are highly proficient in their areas of expertise, compassionate, personable and gentle. The office staff and manager insure your appointments are scheduled in a timely and convenient manner, including evening hours, as well as go the extra mile to provide multiple ways for your services to be covered financially, whether you have a private insurance plan, Medicaid, need to set up a payment arrangement or apply for credit. If referrals out of their practice are needed they provide several so that you can choose a provider that meets your expectations. Dont let me forget to mention the beautiful ‘state of the art’ facility that is impeccably clean and has excellent ventilation to keep you safe and comfortable. With spectacular views of the Sandia mountains and high desert you might even get to see a hummingbird while you sit back in your chair! No wonder Riverpoint has been awarded Best of City many consecutive years in a row! I wish my family and l would have found this team years ago.
Ive gone here for years the staff, the hygienists and the Dentists are really good ! I love the level of service I receive everytime I am there and my mouth and teeth are well taken care of and are in great shape ! I really appreciate it! Thank you all for your great service!
I had the same dentist for about 30 years, our whole family went to see him and I totally trusted him. When he retired, finding a new dentist was a scary prospect. I tried a couple of dental offices and just never felt comfortable. My sister-in-law found this place, they treated her well, then she referred my sister who referred me. From the second I walked in I felt at ease. The staff are warm and make you feel welcome. They are very well organized and communicative. The dental clinicians and the doctor were all incredibly professional and efficient. I felt comfortable and confident that I was in good care the whole time. I am so grateful to have found this place! Heres to the next 30 years! Haha!
Shawndra did a really good job it was a really good way to start back to school thanks 😊
Riverpoint did a great job! I was in and out with no hassles. Every staff member I interacted with was super polite and fast acting. Especially Veronica, she was very helpful when it came to the payment due! So kind and respectful.The doctor that saw me was also amazing. Overall great experience!
Girl in front, who was making my next appointment was rude and probably a toxic person to work with. I was just mentioning what I wanted done on my next appointment and she was like, well I am talking about your next cleaning . Did you really have to say that, can she not say it nicely. Btw, your fake eyelashes look cheap. If it wasnt for the great doctors and their excellent patient rapport, Im not going back to this place.
I definitely enjoyed going a new dentist, made me feel comfortable & everyone was super nice! Diana did a great job :) thank you guys!
Great experience! Very pleased and would highly recommend. Extremely kind service, I would recommend to anyone. The whole team was great. First experience was a great experience. Great job to Riverpoint. Thank you, will be back.
After a bit more than a year with Riverpoint, I can report prompt service and friendly, attentive and caring staff. Very glad to have a trustworthy dental practice for my husband and myself!
Professional and friendly staff. Dr. Newsome and his team make you feel comfortable and work to ease the anxieties associated with dental visits many have. He is light handed and gentle,taking time to explain the individualized treatment plan which optimize your dental health. 100% recommend without hesitation. The view of Sandias from his chair is an added bonus, no extra charge!!
I am going to take some time to explain my two star review for people like me who should pay attention to the consistencies in the poor reviews instead of only the 4.8 average. Also note that I have now found a dentist with ZERO 1-3 star reviews.Really I should have written this review 7 months ago when we had our first really negative experience with the front office and were charged for things we blatantly said we did not want if not covered by insurance. I decided to give it another go however and only mention it now to demonstrate this wasnt a one time issue.Last week, I called to make an appointment to both have my teeth cleaned and to have a tooth I was concerned about looked at. I was told specifically that the tooth in question was supposed to be worked on in July and I didnt come in and that was probably the issue. I was confused because I DID come in and have all advised worked on. And honestly, guilt tripping patients is low. The office manager (Veronica?) then proceeded to tell me that the tooth on file was not the one worked on and that this was probably a difference in dentist opinion because one did my exam and another did the work.....obviously this freaked me out and again was an unacceptable explanation. She said she would investigate.This week she called back asking to change my time from 1:30 to 1. That was confusing because my appointment was at 12:30...I changed it to 1 as she asked and asked if there was an update on my case because I was really concerned something was done wrong. She told me that she didnt know. Later, she called back a third time and said that I was correct with my initial 12:30 appointment and she was looking at the wrong system. I asked again about information and she said she didnt know. She also said this is what happens when I dont come in regularly. AGAIN, low and not relevant to what was happening. I had rescheduled 6 weeks past when I was supposed to. NOT a huge deal and guilt tripping is again so unprofessional and unacceptable.(Third conversation and second week)Finally, I had my husband just go get my records because he was off and I was at work. He did so which they seemed to find very offensive. Three conversations hadnt gotten me anywhere though so I am not sure what they expected? My husband offered to talk in private and the office manager declined. We got my records and it turns out I was supposed to have tooth 18 fixed and they billed insurance for tooth 19...what is worse, I dont even HAVE tooth 19. I havent since I was 14. So...then we were REALLY confused.I went in to get the tooth checked and it will be my families final visit. Nobody apologized at all for the total miscommunication, the blame, the rudeness, confusion, lack of organization and compassion...Dr. M arrogantly just told me he called the tooth the number that made sense to him and not the other dentists and that he had also fixed it in a better and cheaper way than the other dentist would have. I am not sure how this fixed the situation but seemed to make him feel better. The tooth is well and actually didnt need work, so none of this was even necessary. My initial call NEVER should have started with being told I didnt get the right tooth fixed and as soon as there was concern, it should have been addressed. We definitely deserved an apology too. I wont even go in to the insurance issues that could be caused by randomly deciding which number to call a tooth...I giving two stars instead of one because I realize it could be worse and the lady who cleaned my teeth today was AMAZING. However, I will never put myself through the unprofessionalism and coldness of the office manager every again.Update: Owner did call and email me today. I responded to him right after my meeting. We talked half an hour. He did apologize and show kindness though excuses were made for his staff. There is zero misunderstanding in this review and saying so is disregarding of it. I was offered compensation for my troubles but the situation isnt one that can be fixed.
This places rocks!!! It was clean and welcoming. The ladies upfront are great and friendly. My hygienist was Hannah. She was kind and gentle. My new dentist Dr. Montgomery was very thorough and patient during my exam. I will be recommending Riverpoint Family to all my friends and family!
As a busy working Mom it is hard to work in appointments for your children. Riverpoint Family Dental has early morning and evening appointments to help accommodate to get my family in. I trust the dentists and feel confident with the care they provide for my family. Everyone is very friendly and helpful. The office is nice and clean and they have an amazing view of the Sandia Mountains. If you are looking for a great dental office, I highly recommend coming here.
DR B. Is always willing to take time and listen to what I have to say. My hygienist is awesome. She talks me through what she is going to do during my visit. I highly recommend Riverpoint family dental.
Today was my first visit to Riverpoint and it certainly wont be the last. I received a text to confirm the appointment two days prior to the appointment. I called that same evening. It was a pleasure speaking with that staff member. She asked me if it would be alright to answer some health assessment questions. I said certainly. Their office was protecting their patients and I certainly appreciated that. I know what it is like to be just a patient that comes and goes. I cant wait till I go back in July. Todays visit was for a prophylaxis with Hannah, my hygienist. She was outstanding. Throughout the entire time that I was there, she asked me if I was alright and if there was anything she could do to make my visit more comfortable. I met Boyd today also. He too asked me why I chose Riverpoint. I told him that I just had a wonderful feeling about their office. I was not wrong. After Hannah completed taking the radiographs, Boyd came into the room and we spoke. He did not rush his examination. It will be my pleasure to recommend Riverpoint to anyone that i think is appropriate. Boyd, congratulations on having an office with staff that are there for the patient! Thank you, Hannah and the entire staff for a great visit. Happy New Year! Jim Weiss
Feb. 4, 2021: I went in for a routine cleaning and had recently cracked a tooth so I knew additional work was needed. Dr. Newsome coincidentally had a cancellation and bumped me right in to have a filling and a crown done. A lot of work today, but I am more than satisfied knowing better dental health is on its way! Thanks Dr. B.!
This Places rocks!. Very clean and welcoming Shy was so sweet when I called to get my next appointment. being i was undecided to get a crown.Came home and though about it.I am not looking forward to this at all. I have have some BAD experience.But Dr. BOYD was very a patient, kind and explained things to me. I am going to go through the crown here soon. My hygienist was Hannah. She was kind and gentle. I am sure if they will take good care of me! I will see them next year.
Friendly staff, gentle cleaning from Hannah. Dr. B walked me through some suggestions for either a filling or a crown, and Fernando did a thorough breakdown of procedures and what my pay would be with my insurance coverage. Extremely pleased!
Everyone from the registration staff to the medical providers are very friendly and professional. The covid protocols are well thought out and I feel safe coming here for dental care during the pandemic. Thank you for the awesome work you all do and for the compassion that you show patients.
Friendly, professional and attentive to the patients needs. After a long absence from dental work because of previous negative experiences, I found Riverpoint to be gentle, patient and supportive. I had a lot of dental work done this year because it was a long time since going to a dentist, but thanks to Riverpoint doctors and assistants I overcame my fear and received high quality care and treatment.To prove how friendly they are at Riverpoint Dental check out these photos taken on Halloween. I had a cleaning scheduled on Halloween and I knew that the staff all dress up for Halloween so I came in dressed as Kung Fu Man.
My family and I have been coming to Riverpoint for 2 years now. Dr. B is great! He takes the time to listen to our concerns. I have dental anxiety and he along with his assistants are always so kind and make me feel at ease. They are following guidelines for Covid-19, making it safe during our appointments. Always so clean, social distancing, and require masks for us and the staff. They even sanitize their pens! Their office manager, Veronica, has been so helpful with helping me understand my copays. I will continue to refer my family and friends here! (:
I would definitely recommend Riverpoint Dental to all of my friends and family, and GOOGLE. The Office Manager is extremely kind, patient, and professional. My hygienist is Shaundra, who always does an amazing job! She is very gentle and thorough. My teeth always feel great after each appointment!
I am a regular patient at Riverpoint. I find the facility to be very nice and COVID safe. The staff and doctors take time to explain their exam results and carefully describe the care you might need. I will be going here for a long time.
Love this place..thumbs up. Have referred others!!❤
The staff is friendly and knowledgeable, the facility is clean and they have ALL the standards in place to feel safe during this pandemic. I feel confident and safe getting my teeth cleaned. The view from the chair is unbeatable and the dentist is knowledgeable and kind but my Hygienist is the best!!
I had a cleaning on 11/9/2020, the office is beautiful and very clean. My experience was very pleasant. The Hygienist named Dena who cleaned my teeth was AMAZING!! Best cleaning i have ever had for sure.
I had a wonderful experience with Dr Montgomery and his assistant, Ana. Their kindness, expertise, and professionalism helped to calm me throughout the procedure and I am extremely pleased with my results! Thank you!
Like most people, I was not one to prioritize dental care. Your basic brushing twice a day, and flossing. It gave me a bit of anxiety to go to a dentist office after all these years, and feel like Im going to have a mountain of bills, and my teeth will hurt. This was not the case whatsoever. From the receptionist who I spoke to when scheduling, to the doctor i met with, were all very kind and understanding. In no moment did I feel talked down to, or that my time wasnt valued. They answered every question i had confidently and with care. Also the cost was extremely reasonable. I look forward to future visits, and recommend this office to anyone looking for a new office.
Staff is top notch! Everyone is so friendly, professional, and knowledgeable. They make you feel well cared for! Definitely will be coming back and recommending to all my friends and family.
The staff was so kind and inviting. Shae got me scheduled right away and Shandiina was very knowledgeable and comforting!
Expect to be called in for your scheduled appointment 20-30 minutes late. Happened to me twice in a row. These people have no respect for their patients or their time.
I definitely recommend River Point Family Dental, I came in for a cleaning Hannah was very thorough she made sure she she got every Surface! Which is very much appreciated! =). The Drs. are very helpful with questions during my exam as well.
I Was Very Happy with Riverpoint Family Dental. They Were Very Professional. And The Procedure I Had Done I Should Have probably Had a Lot of pain. But They Did Such A Great Job,that I Actually Had No Pain. I Havent Been to All the Different Dental Places in Albuquerque. But in My Opinion if There Not The Best. Then They are One of the best. And They Seem to Really Care to.
Dr.Montgomery and Hannah were very nice and thorough with my appointment. They were also very sanitary and prepared!Sandy the reception was very kind and helped me answer any questions I had as a new patient. I appreciate their team work and I definitely recommend this office for everyone!
Riverpoint was the only cosmetic dentistry office that was willing to listen to what I wanted without trying to upsale me on procedures that I didnt want or wouldnt help. I have had extremely crooked teeth for most of my life and after 4 visits I have a straight smile that Im no longer embarrassed to show. Also everyone in the office was very friendly and accommodating.
Riverpoint Dental is the best dental practice Ive ever seen. Everyone is lovely and professional. The best customer service Ive ever seen. I just got home from dealing with a crown. Dr. Newsome is very professional, nice, comforting and efficient. Before I knew it, the crown work was completed and I was sent home. The dental professional who worked with Dr. Newsome, Christina, is very patient and nice. She listens and cares about patients. In case you are looking for a dental practice where you feel safe, secure and comfortable, Riverpoint Dental is the place for you. By the by, they go the extra mile in the war against COVID-19. Their measures to keep their practice safe from virus spread are ideal.
Great place! understanding staff and lovely building. recommended to all.
I went to Riverpoint based off of the reviews here on Google, and I was not disappointed. The staff and doctors make you feel welcome and provide wonderful care. My procedure was extensive and I always felt like I was receiving the best care possible. Even when there was a minor hiccup in my treatment, I received a call from the doctor directly and felt like my concerns were well heard and very quickly addressed. I would also like to thank all the ladies that work in the front office. No matter if I am there in person or calling with questions, they are always very professional and kind. I dont know that I look forward to future dental procedures...who does??? But I do know I will be going to Riverpoint.
I came to Riverpoint Family Dentistry for a consult and was extremely impressed with Dr. B and the whole staff. From the prompt response after initial inquiry on-line, to the pleasant tone over the phone with reception, these ladies understand what Reception (receive) means. Their welcoming demeanor when I walked in was refreshing. His assistant was friendly and genuine (dont you love it when people are organic and friendly?) BUT THEN!Dr. B walked in and I felt like a teenager. His handsome face was a surprise (I read his bio but pictures dont fully portray). ANYWAY, I got past the handsome face to concentrate on what he was sharing with me about my concerns, and that is where the magic really happened. I am self conscious of my teeth, and he was completely non judgemental and put me at ease. We discussed my options and I am excited to say my future with them looks bright and soon, so will my smile!
My 9 yr has a disability and going to the dentist can be stressful. Hannah did a great job and my son said how amazing his cleaning was with her. It definitely put me at ease. Thank you so much 😊
Riverpoint has been so amazing. I have severe anxiety about dental work, and they have been so accommodating. Dr. Montgomery has a very gentle hand and kind demeanor, getting a cavity filled was a breeze for me, and that’s saying A LOT. Love that they take Medicaid, and they’ve been very safety oriented during Covid-19. Thank you!!
Dr.Wess and his staffGreat peopleVery professional.KnowledgeableFrom sandy, to AngelaAnd the front desk staffGreat to be acknowledgedand cared for in a professional respectful mannerThank all of uou
I appreciated Hannahs cleaning and nice attitude. Also, Dr. Boyd was as competent as ever. I will get Sensodyne toothpaste to help with my sensitive gums and teeth. I trust Riverpoint Dental with all of my dental needs.
I was dreading going to the dentist today, as I usually do. I got in quick and the facility was very clean and prepared for COVID19. Regular cleanings usually seem like they take forever and are incredibly painful but today it was wonderful. I wish I knew the name of the girl who cleaned my teeth but she did a GREAT job and I left not feeling like I just got attacked. Thank y’all! Definitely the best teeth cleaning experience in all my 24 years.
I am a new patient here and all the staff was very nice and helpful. I felt really comfortable during my entire visit. Will recommend to anyone! They also offer appointments before and after work which is very convenient for me!
Dentist here claimed I had an infection, went to a different dentist and they told me other wise. How ridiculous! The dentist here tried to Rip out four of my teeth when theres nothing wrong with them! Glad I went to a different place with professional caring dentist, having open wounds in your mouth like that is dangerous and can cause an actual infection or health problems.Going to this dentist is like walking into a neighborhood full of people who are intensely nice to you meanwhile theyre planning on killing you for dinner.
Every time I have communication with this dental clinic, it has been a wonderful experience. This place is very respectful and takes care of their patients very well.
Recently visited River Point Dental and experienced very friendly, professional and gentle care from Hannah. Not only is their office in a great location but they also offer early and late appointments which is so convenient for me. Already scheduled my next appt
Very happy with all my experiences here! All visits have been very smooth, they always take me back right away and are always thorough and careful that you’re not in pain. I’m normally super anxious at the dentist (like a lot of people) but this place gives me no anxiety at all because they’re so quick and friendly and make sure you understand, which is amazing! Compared to the other 4 dentist offices I’ve been to in my whole life, this one has been the best in my opinion. Would highly recommend! :)
Went in for a a cleaning and was attended by a very friendly staff. Lorena was very helpful with my scheduling and verifying my insurance and my hygienist Sam was excellent from doing her work to answering any questions I had. I would highly recommend this dentistry for dental needs.
The staff is the best!! Dr. Montgomery is so gentle and truly takes his time to make sure you are comfortable, and taken care of! A+++
They were very friendly and have been great with my solving my dental needs.
They are were very helpful and work with new patients well! They are kind and answer any questions we had!
So happy I found this office. The staff is very friendly and professional. I had the pleasure of talking to Desiree she is such a gem to work with! She was able to answer my countless questions. Thank you Riverpoint!
Ive been a patient of Riverpoint for the last year after leaving my dentist of 20 years. Dr. Newsome is not only great to his patients, but to his staff as well. That to me speaks volumes! My procedure was very quick and easy and I was contacted the same evening to make sure I was feeling ok. Scheduling with Riverpoint is something you wont regret!
The staff is very friendly and welcoming!Once I had my service done with Ms. Sam, who did a great job cleaning my teeth! Thank you!😁The manager there is very friendly and caring as well! She helped me out with my serve as well! Professional and caring! Will come happily come back again!
Their staff is great and very friendly. I always feel at ease when I am in their office. Donna was AWESOME! Dr. Wes was very thorough and did an outstanding job! I love that I even got a call the next day to check on me. Now that is exceptional service! Keep up the good work! A+++++
I just want to thank the staff at River point for being so quick with squeezing my 7 year old in for a second opinion all because I was worried. As a single mother I sometimes tend to worry that I do too much and worry about the silliest of things but your staff was so understanding, kind and validated my concerns. The assistants were just as amazing, they didnt push anything on my son and immediately could recognise that he was getting anxious, they talked to him kindly walked him through what they were doing and even gave him water to calm down a bit. Thank you again for such great service and putting my son at ease which I can say we have never experienced until going to you guys. Thank you for being prompt, quick and efficient as well as taking the time to listen to me. We truly appreciate you guys more than you know.
My husband went in for a routine cleaning and when cavities were found they offered for them to be done the same day! It was a long visit but, he was taken care of so well by Dr. B! He even gave an after care call to me and my husband which was so thoughtful and much appreciated! This is a wonderful office with a kind staff!
I’ve been going here for a little over a year and love it! Always clean, on time, and friendly staff. My hygienist (Samantha Olivia’s) is great! She always has a smile and upbeat personality I leave with a perfect cleaning and advice on how to better take care of my teeth every time. Dr.B has also done some work on my teeth and I am completely satisfied with his work. I highly recommend this dentistry!! 5stars!!!
Im a new Patient here and I can truly say that the staff and dental team are excellent.The Dentists are very knowledgeable and very intuitive to the patients needs.Also they give every option available and arent trying to scam you out of your money.HIGHLY RECOMMENDED
From the moment you walked in the door at Riverpoint family dentistry you immediately feel a sense of professionalism. The staff is not only friendly but are extremely knowledgeable about your planned visit and/or helpful planning your future visits or just answering questions. The offices are extremely clean and provide a comfortable and calming atmosphere. Excellent care by the technicians and hygienists are only surpassed by the work of your dentist. Easy to talk with, to ask questions of and provide care with little or no discomfort. We are new patients and could not be happier with our choice.
Tabitha (might have actually been Samantha... not 100% sure) was amazing! Took the time to explain things and made sure I understood the importance of each recommendation she made when it came to improving my dental hygiene. She pointed out specific areas that needed more attention and informed me of products that would best fit my needs. Recently switched to this practice and have been extremely satisfied with my visits so far.
I scheduled an appointment for my wisdom teeth. Had to reschedule because they scheduled me for an incorrect cleaning.I calledfor my screening before my next appointment. The lady informed me that the last lady I talked to never scheduled it.So whatever, I rescheduled. I come in, my phone wasnt paid so I didnt do the screening. So the Front desk Manger lady says she can ask the dentist if hell still see me. Keep in mind the the lady looked so disappointed to see me show up for my appointment from the start. She continues to argue that they made multiple calls and sent emails. I dont want to argue I said Ill wait to see what the dentist says no problem. Another lady walks in after me The manger lady asks if she did her screening on the phone. The older customer says no. The manager gives her a paper to fill out instantly and treats her with kindness. She then brings me one a few moments after.Here I was nervous thinking they were gonna pull my wisdoms out. Instead they took an x-ray and sent me on my way. Talking to the dentist I thought we agreed that I was gonna come back and he was gonna pull one or two. I told him I perfered one at a time. He sarcastically replied with Well no ones ever starved to death from getting their wisdom teeth pulled. Well I prefer one at a time I know the dentist prefers a bigger check.I got in my car realizing I didnt know when to come back for my appointment so I go inside to ask. The manager lady says she gave me a referral to a surgeon I explained I dont want that, that Id like to schedule an appointment with them instead. She repeatedly tells me that they sent me to a surgeon instead for all 4 wisdom. I said I just need the 1 out. She says Well we refered you to a surgeon I said I dont want that for the 4th time. Her tone got louder and louder. She said I can confirm with the dentist the dentist hears her getting frustrated and comes out asks whats going on. I explain Id like to get my wisdoms pulled by him. He cuts me off during my sentence and says I dont care what you want.., I just cant put you to sleep I told him I never asked to be put to sleep that I wanted to schedule with him. He told the desk lady to schedule an appointment. As she schedules the next date she continues to act rude about the time and date. Still in shock and furious that the dentist just told me I dont care what you wantSo I said Ya know what. Just cancel it, Youre all so rude she asks what she can do better ? I told her she had a bad energy and instead of explaining the situation she repeated the same sentence to me over and over as if I was deaf. No respect.Shes acted like this previous visits. God bless her soul cause shes clearly not satisfied with life. And The Green eyed charming dentist isnt so charming if he doesnt get it his way., Be aware of that.Im a respectful young man of the age 21, to be treated this way by people whove been adults longer than I have was ridiculous and so upsetting. I was so infuriated.Lorena (Short haired girl) seems to be the only GENUINE kind soul there but unfortunately she wasnt the one to help me today. I dont understand how someone so sweet can work next to someone so wicked.Your staff is NOT professional and caring. However they are excellent at acting fake.Your manger lady has been rude many times. And your dentist literally told me word for word I dont care what you want after rudely inturpting my sentence. This review is for the PEOPLE, not for you to believe me. Take another look at this review, you really think Id waste my time writing all of this if it wasnt such a bad experience?I tried calling back. But if youre calling for me to remove this review dont bother. I wont be stepping foot back in that place. All smiles but not of them are genuine. Except Lorena.I was told my mom cant go in with me due to covid. Yet an old couple walks out together when only the husband was being treated.Why is your manger lady only nice to the ones she decides to be nice to? I did nothing wrong but show up on time.
My hygienist knows I like a fan blowing in the background over me to ease my nerves. Next time I showed up, she already had it on and in position. I didnt even think shed remember. 5-stars for knowing your patient. Highly recommend to anyone looking for a dental care facility.
Very professional filled out my forms ahead of time email them and did a routine checkup and cleaning. They also do recommendation for orthodontics depending on your situation. over all clean and good hygiene place👍
Their staff is very friendly. . . I went to get fillings done. They were so nice. I hate needles especially getting shots in my mouth. They worked with me to get a quote for the gas (I forgot what its called). They also use a topical before they give the shots. The dentist applied it and let it sit to take effect. I love this place. They even called me that night around 7 to see if I was doing ok and that the anesthetic went down. Definitely recommend them.
I had 4 implants placed in my mouth today and the service itself was excellent. What a relief that these people are available. From the folks upfront to Dr Truong
River point family dental in Albuquerque is one of the most clean friendly dental environments I have been in and the staff make the experience ten times better 10/10 would recommend
Amazing dentist - they reevaluate do a great job and the staff is friendly and competent. Dr. B is the best dentist I’ve ever been to.
Offices are fantastic, the view of the city and Sandias from the chair was unexpected and soothing. The service was top notch, all safety precautions per Covid -19 were above and beyond. The Hygienist Samantha and Dr. are completely professional and friendly. The cleaning and examination here is very thorough. New technology and equipment definately a ++++. All questions and concerns answered with sincere care for my dental health. Thank you!!
I was seen by Shondra today. She is great!! Shes gentle and does a good job. Answered all of questions. Thank you Shondra 😊
I’ve been coming here with my family for 15 years, when dr Brimhall was there. Stayed when Newsome took over. Over the last few years I’ve watched it become more about $$ than patient care. He use to have consistent hygienists now it seem like he just has newbies, can’t keep anyone for a long period of time. I was surprised when I went for my appt about a month ago and none of the front staff had masks on. Government mandated mask rule and atrocious to see folks not wearing especially in a dental office. But the hardline and where I will never do business here again is the constant poor treatment my spouse and myself has received. I don’t know many who like going to the dentist and most people are edgy- good customer service begins when you have the ability to help a variety of personalities. I called a month ago to cancel an appointment for a crown that isn’t actually necessary with zero issue. Called back a week later to find my spouse has been placed inactive. Called twice asked for Newsome to call me. I’m still waiting for a phone call. There are a lot of great dentists in ABQ and trust is why someone will stay or go. You cannot trust this business to provide care, they are just trying to make a buck.
I had a big filling in a molar break apart and could not get into our now former dentist office for two weeks. I called Riverpoint and they not only put me on the schedule but called me back the next day to fit me in! I meet with Dr. Henry, he is just awesome and take it from me whos biggest fear is the dentist. His bedside manor is soo easy going, honest and non judging. He made everything he would have to do to fix my broken tooth sound easy plus he worked with my needs and did not make an issue of it. Now I know why they are recommended by our kids orthodontist office and have such a great following! Dr. Henry is now my only go to for dental needs and I look forward to getting dental care from him!
I have been going to Riverpoint for years, and the quality of their service and staff is always above and beyond. They are fantastic. The staff: always friendly, quick, accommodating. Hygienists and assistants - the best. Dr. B - a perfectionist in the most flattering sense of the word: no cutting corners, no pressuring, no hurrying, no compromising quality. Today, I watched him, Jennifer, and several others work for 5 hours straight on 3 orphan kids from Ukraine. It was only the beginning. Those kids have massive amount of work that needs to be done after years of neglect. Dr. Boyd said “Let me help.” And now he and his people are helping those kids pro-bono, because Riverpoint understands that “it takes a village” I like that village, I am never moving. :) Thank you, Dr. Boyd and every single person at Riverpoint.
Got the opportunity to have my clean done by the hygienist, Shaundra and she was dope! Made sure I wasn’t in any pain the entire time and went through thoroughly of the process that we’d be looking into after my cleaning. The receptionist Kyra was dope too. She was very helpful and gave me a quote and ran me through my insurance while I was there on spot. Super friendly environment with awesome people! Whoever reading this, give everybody in here a raise because they top 5 with it!
It was very easy to get scheduled. I went for my appointment and everyone I encountered was pleasant and knowledgeable and they informed me of the process of my future procedures and what to expect. Dr. Wes and the staff were very nice and easy to talk to. They gave me good news that I wasnt expecting to hear. They made me feel welcomed. I learned some things about the lack of follow through with my previous dentist and endodonist years ago. It was a enlightening visit and Im lucky to have found Riverpoint Dental. Wendy V. Harper
I found this dentist office on a google search. I made an appointment and I am lucky I did! I found a great dentist and I really liked the location. The office was very nice and clean, brand new equipment, they have a very friendly and professional staff and the dentist I saw was Dr. Boyd and he was fantastic! I was able to do a general cleaning as well as have some cosmetic work done which was exactly what I was looking for. I would definitely recommend this place to anyone who is looking for a great dentist.
I was in excruciating pain from an abscessed tooth and was having a difficult time finding someone who could fit me in on such short notice; So, after a few nights of no sleep and days of pain-induced starvation, I called Riverpoint Family Dentistry.The staff at Riverpoint Family Dentistry was very accommodating and sympathetic of the predicament I was in and got me scheduled the same day I called. The front office staff and hygienists were very friendly. As for Dr. Wes, I need to buy him a drink, his skillful hands had me out of their comfortable exam chair in a few hours, with NO pain. I thoroughly enjoyed my dinner that night, and the glorious, un-interrupted, pain-free, sleep that followed.Thanks so much again to Dr. Wes and everyone at Riverpoint Family Dentistry!
The staff are always great and personable. I saw Dr. Wes for this visit. I can honestly say that this procedure was fast and painless! I’m so glad that I had the opportunity to experience his work. Thank you!
I have dentist anxiety bad . I went here and the staff, hygienists, and dentist were so caring, so understanding and gentle . I have already told everyone about this great place
Amazing staff. I haven’t been to the dentist in a LONG TIME was nervous to go but the staff made the visit very pleasant. Everyone from the desk to the Dr are great!
Everyone, and I mean everyone, is extremely professional and kind. I am always treated like Im their most important patient. When I was running late and called to let the office know, I was assured that they would do their best to keep me in my time slot. But more importantly, they wanted to make sure I was ok! The care I receive is top-notch and painless! I am so pleased to have finally found a dental practice I can smile about (pun intended)!
Highly recommend this practice for your dental needs. Everyone is very friendly and professional. They do excellent work and I feel every taken care of by them all. I have been a patient for a long time now and wouldn’t go anywhere else for my dental needs. Thanks to all of Riverpoint staff for always giving great service to me every time I go in.
The staff is very polite and answered any questions I had. I went in for a cleaning and they noticed I needed a couple other things done so they set up an appointment for me just a couple days later so I could get it all done right away. I’m very pleased with their work and will definitely recommend them to others.
What a great experience! The office staff was so friendly and nice. My hygienist (shaundra) was kind and gentle and very concerned about my comfort as was my dentist Dr. David. I felt comfortable and safe. The fancy and upscale surroundings make you feel relaxed. The TV in the cleaning room showed an aquarium video which was soothing. Happy patient!
Recently had a cleaning at this office and I have to say it was one of the best experiences Ive had. The staff was super friendly and they had an amazing dental hygienist, Ciara. You could really tell she knew what she was doing and made my experience very comfortable. She answered any questions I had while reassuring me that I was in good care. Definitely would recommend this dental office to anyone and I will be going back myself!
Great office, especially with the newer staff there. Very personable and fun to deal with. Since the dentist is no fun to go to they at least make the atmosphere great. Natalie in the front is great and fun to deal with also. Cara was also great. Good hires Dr B. And last but not least Dr B is straight up and easy to deal with. Good dentist.
To all the staff at Riverpoint Family Dentistry, I want to tell you how pleased I was to find a dental office as welcoming and hospitable as your office was. I received valuable information about my tooth problem and was given expert treatment by two different doctors. Ophelia was especially caring when it came to the process and the front desk staff was simply awesome. Great experience and will return for all future treatments and procedures.Scott James
Dr.B is the friendliest, most humble dentist I’ve ever met. He takes pride in his work and makes sure to come in and politely greet his customers. He’s very giving and concerned about the wellbeing of others. Thank you Dr. B for your kind treatment. God Bless.
Thank you Shaundra and the entire staff at Riverpoint for a wonderful dental experience today. Everyone was welcoming and professional. Shaundra did an excellent job cleaning my teeth and it wasnt painful afterwards. I believe I finally found my dentist on the Westside. Stay safe during this challenging time and Ill see you in December.
Riverpoint Family Dentistry provides the highest professional & compassion care!Today I had the best experience during any of my past dental treatments! Dr. Newsome was very efficient & caring! His charside assistants were skilled & compassionate ! The front office staff greeted me with a smile & were happy to answer any questions or concerns.If you are looking for a dental practicethat goes the extra mile to meet your dental needs, I highly recommend Riverpoint Family Dentistry!
I am not a fan of the dentist office and here they made me feel comfortable. They are very friendly and answer any questions I have. Highly recommend them to all my friends and family.
Im a regular here, following their proposed treatment plan since early 2018. Office personnel are very friendly and helpful. My dentist (Dr Wes) is a very hard-working, kind, thoughtful, and dedicated dentist! I did have some concerns/issues, but he addressed them promptly.
I like this place and I give it a two thumbs up! I needed a new Dentist, and Dr. David is polite. The staff is very friendly and helpful. Plus I like their welcoming touch of little water bottles to drink. A very friendly place and made me feel welcomed!!! :)
Everyone Cares! Dr. B is just wonderful...he is highly skilled and motivated.Donna has remarkable skills and knowledge too.A big change from my last “perfect” dentist office.
Recently had several terrific experiences with the level of service and attention to detail. These guys truly seem to care about your teeth and work hard to do a good job. The entire staff is wonderful. I highly recommend Riverpoint Dentistry.