Great customer service! Fast and friendly!

Wanted to book a cruise for my wedding and wedding party.... the guy was completely vague. He acted like he could careless about my business. Too bad too because we were ready to put money down and book it right then and there. DONT DO BUSINESS WITH THESE PEOPLE

Very smart agent.

I have dealt with Al Logsdon for over five years now and no one does it better than this gentleman. He was always been so very helpful in attaining information for us whenever we have decided to cruise. Yes, we could save money on booking through Costco travel but the personal customer service we get from Al, beats everyone else. If you want great service, you definitely need to visit Al.

Booked my trip to Ireland 3 years ago. Karen Risinger was able to book my flights, get all information that I needed, and also took care of my insurance policies for protecting me while overseas.

Never responded to my emails. Very rude when I called. Kept giving me excuses on why they can’t quote me. Kept debunking their excuses and finally just decided to reach out to another agency. Won’t recommend them to anyone I know.

Great service and staff. Made my reservation easy and painless. Answered all my questions. Thank you.

It was almost too easy, they did everything.

Planned our first trip with them! It was a great experience.

Tim should find a new career. The reason I would call a travel agent is for expertise and he has very little. Im better off booking it myself. Called again to get someone else and Bev was much more helpful. Ask for Bev!

Gym at Rio Grande travel was amazing. He got me a ticket after a frustrated experience. Great job!

I will never, ever stay or even stop in this City. They encourage burglary, and even the Police wont do their jobs. I used to stop twice a year- never again. The Police Dispatcher actually told me you can report that on line.....

I went to Rio Grande Travel back in June to inquire about cruises and I spoke to Al and I left making reservation for 2 cruises and the service has been 5 stars, also Al showed ways to save money, been very fortunate to have found Rio Grande Travel. Will recommend them when ever I can.

Staff extremely Rude and Unhelpful! Terrible Customer service experience!

Tim was Great. Will use again.

Extremely unhelpful. I felt like an inconvenience from the second I walked in.

Al has always been more than willing to plan our vacations . Wouldnt go anywhere else.lots of kuddos Al keep up the awesome work.

Called to inquire about a Disneyworld vacation for my family and I & was sent straight to someones voicemail. Needless to say, Ill be calling someone who answers the phone.

Not very friendly not open sat and said they close at 5pm

Courteous staff.