I called in the morning and nobody called me back. Not good service.

We always use Pam at Pavlus for our vacations. Never disappointed. We love working with them and they always take care of everything! This is a great company!!

Had a great experience with Pavlus getting us fabulous prices on River cruises

Unfortunately I had to choose one star!!For 3 days I have tried to reach my TA seeking approximately $30k in refunded monies. My TA Susan has not responded to email or phone. Deadline to accomplish this task is April 6. Not impressed at all with service, if you want to call it that!

I have been using Pavlus for many years. I travel 3-4 times a year. My agent Carol is terrific. We just had to cancel a cruise due to a medical emergency and she had been so helpful. Their prices are great and since we cruise frequently, we can always depend on on-board-credit as an added incentive. Do not hesitate to use them.

My wife and I have been very pleased with the great deals and wonderful service we get with Pavlus Travel. Our agent Dianne Kincaid has done such a wonderful job for us I want to share this recommendation with all my friends.

Only dealing with this outfit asked about cruise options. Was told coming in to go over things and look at brochure was not a good use of my time. I took that to mean she didnt want to use her time to go over things. Just like that quote in Pretty Woman Big mistake, Huge

We love the people there highly recommend them!

Im extremely satisfied with the services provided, went above and beyond with planning every detail of my vacation!!

Terrible support staff. They send wrong information to the airlines which end up costing $350 to fix. They blamed it on me because I didnt check it. I couldnt get into the cruise website to check because the agency gave them wrong info. I sent 3 emails asking for their help which they never responded to. When we got our airline tickets we we in the same seat. When we had a canceled flight and I called for emergency help I was on hold for 10 minutes only to be told they couldnt help me. They told us we would have cruise credits which we never got. I thought Travel agencies were supposed to help you…what a total lack of concern for their customers.

Great local company! Fantastic cruises!

The website shows they are open Saturday until 4 PM. I stopped by at 1:45 PM and it was locked. There is a doorbell to ring and someone finally came to the door and said that Saturday was by appointments only. What a waste of time. It’s not like there isn’t a ton of travel agencies or, ahh this thing called the Internet

Great staff.

Daughter works here

Loved them

I love Pavalus, guess who ??