Meh...didnt like this place didnt feel welcome...Im not saying its a bad place. Just my experience wasnt good.
Been going to Nail Top off and on since 2014. Being from the city, the prices were high for me. But they are kinda cheap compared to other nail salons.The wait is horrible. If you go on a Saturday at 10:25am, guarantee, every seat will be filled with people waiting. Get there when they open. Some days are less crowded than others. When I get there on those days, or right when theyre open, I never have to wait.Compared to other nail salons that Ive been to in Albany, East Greenbush, Colonie, this is by far the best. Each time I get my nails done elsewhere, I wished that I went to Nail Top.They do have a lot of techs. Some are better than others. I have one that I like because she does an excellent job on my nails and makes sure each one is level and even, but she always cuts me in one way or another :/But for the most part, they are not bad. And for the talking, I am not a talker to strangers. When I go there, I make small talk to be friendly but if you dont want to talk, they will get the message.Nail Top is a typical, no appointment, cheap salon. A full set starts at 20, a fill starts at 15 and prices go up depending on if you use gel, shape, nail design, etc. This is a no-frills establishment.Below are 3 of the past nails that Ive gotten done at Nail Top.
I went there for the first time back in february. I received acrylic tips and a pedicure. I received a whole toe fungus in both toes and the nail fell off. Out of all my times going to the nail salon this has NEVER happened to me before. That was my first and LAST time going. Go at your own risk for a pedicure.The nails itself are not too bad, the women there do a pretty decent job at the nails.
I came to this place for the first time today after having my nails done 6 times since moving to the capital region Cindy was the best she took her time and did and took my idea and brought it to life!!! I love the energy in the shop and I love it is kept neat and clean I will be going back!!!
First time going to Nail Top and really appreciate they service. Also, I love how my nails and toes came out. Outstanding job, keep up the great work
First time customer greattt service clean nice people professional beautiful nails the man who did my pedicure had angel hands he was so gentle will always travel for great service👍🏽👍🏽👍🏽👍🏽
Nice and clean not too many people was in and out quickly very satisfied with my nails
Great not crowded super nice nail techs..
Please do yourself a favor and DO NOT come here. They don’t take appointments and when you go in they will always tell you it’s a 30 minute wait even if it’s 2,3 or 4hours. The walk in/sign in sheet is horrible they will cross off you name without serving you to make the wait seem short. The customer are loud and rude. This is a horrible environment and business. You will leave irritated and frustrated.
Top notch...and super professional... Always fun.
On the busy street of Central Ave. This place is always packed. I would assume normally they do a pretty decent job if the wait can be about an hour or 2. I have had work done by different nail techs there which are pretty decent.This specific visit I got there at 2pm and had work at 5pm. I thought this would have been enough time. I waited over an hour because once it was finally my turn they took someone who only came in to get her nail fixed, she only waited about 20 minutes. This means I had to wait longer and I would also get a different nail tech.When it was finally my turn, I got paired with the nail tech I dreaded the most there. I have never had work done by him but I come here regularly enough (only because I have yet to find a place I absolutely love) to know that he will probably do an awful job. He talks too much for my liking, tries too hard to be funny and fit in with their main clientele, hes just never completely focused and seems like a joke to me. I honestly would have waited for the next nail tech if I didnt have to be at work in an hour and a half.My only other option was to surrender the time I had just waited and walk out but I gave him a shot. I wish I would have listened to my gut and walked out. I have attached pictures of his work and what my natural nails looked like after I soaked them off that same day.After waiting X amount of time and getting a horrible set done, I was also late to work. (I guess thats more my fault than theirs?) I thought I had allotted more than enough time but maybe if he didnt stop to look at his coworkers while he talked, actually focused or learned the art of multi-tasking I would have made it on time. I was about 8 minutes late.When I finally made it to work I realized I forgot my work shoes and was sent home to get them. I stopped at the nail place to soak them off, because I couldnt stop crying on my way to work. That was a red flag for me because I barely ever cry about small things, but the job was just acceptable and there was absolutely no way I was going to wait 2 weeks to get another set.When I got there I simply said, ‘please I just need these off. Can I have a soak?’ The tech who prepared my soak was the only tech who asked me what was wrong. No one seemed to care. Which was what made me decide to never come back here again. No one offered to do a new set, no one offered me a new day to come in to fix them, no one offered to give me a full refund or even a partial refund.I paid $33 dollars for that set. I understand the concept, you get what you pay for but I have never had trouble getting a decent set at a nail salon of my choice for $30-$35 dollars.They didnt charge me for the soak, because I think it was obvious that no one wants their nails to look like that.Im not gonna tell you to stay away from here because they have decent techs, Jenny and Tina are normally who I go to, Kandi (who did my soak) is a good bet too. And Sam (who is male) has impressed me with a beautiful mani/pedi before. What I WILL tell you is this is the risk you are taking if something does go wrong, dont expect them to care about you whether you make a scene or you dont.Working part-time as a server, I dont believe in making a scene to get what you want. I dont think you need to throw a tantrum to be heard. It is sad that that is what some people are used to and learned that works. I will just never step foot in this nail salon unless I absolutely have to and even then I will go in at 10am when they open to guarantee I have the time and tech I prefer.
I have been coming here since I was in middle school! They are always busy but the wait is fairly quick. Love it here. ❤️
Jenny did my nails and pedicure. She was awesome and Im back today again to see her. Very professional and neat with her craft. She really gets to know her customers. I guess she saw that I was a newbie to the area
The men here sucks. They rush to do the job.
This place is terrible and over priced, I got my nails done and they were mediocre and I had to pay 80$ for them and then I went in for my toes and he wasn’t even painting the entire toe it’s just ridiculous there I would recommend anywhere else
Great service very clean and neat
First time @ nail top.....,.. it’s usually too busy so I go to nails art studio or Melissa’s. Today I was able to go to nail top for the first time, I love it 💕 I now know why they are so busy! Jimmy did my nails. I will go back to him! I actually prefer a male nail technician🤦🏾♀️
Pretty dip nail set. $30
The service was amazing and they are super friendly minus the long wait sometimes but they will make sure that your satisfied and happy with your service and so many color options too
Horrible. Over priced for poor quality. I had to go back because he did not file the sides of my nails when i went back this is how he fixed it and tell me im done. polish all over my nails. Upcharge for using a card but they didnt tell you that over the phone when asked. Terrible experience and waste of money.
Fast clean professional and exceeds expectations
They always do a great job on my nails. And theyre relatively inexpensive. I actually take the bus from Schenectady to Albany just because I like them so much.
Ive been going for almost 20 years and Tina has been doing my eyebrows flawlessly the entire time. The service is great for low prices. They pay attention to detail. Its almost always paccked though, so be prepared to wait at least 10 mins for a good tech.
Love this place
Jen did a awesome job on my toes and nails thank you girlie🥰
I’ve been going there for six months and they do a very awesome job. I will not go anywhere else but there. Jennifer she is very awesome and do a very good job
I have wonderful luck getting a brow wax here, but that is the only service I can recommend. Today, I decided to try them for a gel manicure. I am so disappointed in the manicure I received. The work looks sloppy and misshapen. My nails were previously shaped nicely and now they are a jagged mess. I will probably be removing the manicure once I get home.
The Wait Time Is Long But Its Worth It Your Nails Come Out Perfect My Personal Fav Is The UV Gel It Last A Month Maybe Longer
$10 to remove acrylic tips?! Im from the Bronx and its usually $5. And it wasnt even a soak, he just picked them off with a nail clipper and a nail tip to slide under the nail. Definitely not the right way to do it, as that takes a layer of your actual nail off...
I Love this nail place they do a great job!!
Must time it right when you visit this shop. Wait can be very long. Customer service could use some improvement based on thing that I actually have heard in this place from staff. Otherwise you do have a few ladies that are very good at doing nails and offers good customer service.
Alex is the best!!!!
Not enough, Social distancing, Wasnt crazy about the Service
Went to get a pedicure. It was a short yet reasonable wait. Although the salon was a little busy it was pretty clean. I asked to soak my feet a bit and relax and they graciously accommodated me; even turned on the message chair to assist in my relaxing moment. I put my earbuds in a melted into the chair tuning out everyone and everything. It was sooo good and much welcomed and needed.
Zero stars if I could.!! They charge for everything including doing a different shape on your nails besides square. I could’ve done a better job at home than what this place did. It was painful and gross. The acrylic was all over my nails, cuticles, and skin..!! Don’t even get me started on the work they did with the gel polish..!!I’m glad I found Deluxe Nail & Spa in Colonie Mall Center to fix the work otherwise I would’ve been liable to cut my fingers off..!! I. Am. Not. Kidding. Ladies, if you value your nails and money, DO NOT go here..!! PLEASE..!!
You have got to patronize this place!! It is fabulous. Your pedicure is done immediately and right after you go straight to your
Nice workers been going there for a while
They Do Great Nails And Feet Eyebrows Too. The Wait Is Long But It Doesnt Bother Me Because I Go To A Certain Person, But All Nail Techs Are Good
They don’t clear the sides after putting acrylic and now it’s hurting me so much
They were very polite and professional, and did a amazing job. I highly recommend going to them.
THESE PEOPLE HAVE MICE I SAW THREE DIFFERENT ONES JUST BEING THERE FOR AN HOUR YESTERDAY.MY NAILS WERE OKAY SHAPING WAS BAD BUT I COULDNT ABOUT THAT BECAUSE THE MICE.There was one behind there station and then two by where you dry your nails this is disgusting do better nail top.
Today was my first time getting a gel pedi. I was very much pleased with the salon, all workers, and even the customers seemed very socialble. It was recommended by my niece who has been to them for a few years. I will be making this my new place to go for my future pedis.Great job.
I really like the way that they did my nails
I would NEVER go to this place again! Beyond rude, sat and waited for an hour and they ended up taking another customer before us and we were there waiting way before she came in! Totally a waste of my time and I have seen their work, not impressed but thought I’d give them another try!!! They deserve NO stars!
The Wait Is Long But Your Nails Come Out Great
Clean efficient
Wonderful people!! Always do a great job!
Make sure you come EARLY, always packed and if they can’t pronounce your name they will skip u on the list if you don’t pay attention
I got a spa pedicure and acrylic nails on my visit here. My toes were fantastic but my nails looked like hell. It was really busy because it was the day before Easter and everybody was getting their nails done, but the guy told me they were always that busy. They do not take appointments here. I do feel like they did a fantastic job on my feet, getting them really soft and perfect looking, and my toenails looked even and symmetrical. The polish job was also good. My big problem was that I got coffin shaped acrylics and they were all uneven and looked really thick and just not very good overall. They were inexpensive however, so if you are okay with having to go home and do some sanding, filing, and repolishing maybe the price would be worth it to you. I got my nails and toes done for $50. Plus the tip.
They have the cutest nails ever...but there is only that one person that does nails the best.youll walk out nail top feeling so beautiful.
Favorite place to get my nails done... I only let Jenny do them.. she is fantastic.
Staff was very friendly and courteous. Did a great job on my nails and my daughters nails also.
Depending on who you wait for it can be hours
Cindy does great eyebrows.
They take their time and do your nails with love and care they ask questions and talk with you to make sure your comfortable and you nails last a very long time
I one week I went to nail too 3 times just because theyre service is excellent!
Always got my nails done there and their service is efficient, long wait at certain times (noon, 3-6), acrylics last for a long time!
They was okay some have nasty attitudes and walk around stuck up and give some clients favoritism
I love going there to nail top
My mom and I go here all the time. The staff is always friendly, accommodating and works extra hard to make sure you leave happy.
Jen in the gang make sure they fit u just right i love them down to earth real cool ppl. 😍
My nails looked so good when I left the salon. Unfortunately, one nail broke within less than a week of getting them done. Not sure if Ill be returning, as the wait was very long also.
I so love them 👌💚💚💚Candy is the best😊💚💚💚💚💚💚💚💚💚💚👌💚👌😍been going there for the last 15 something yrs...Great Staff and They do a wonderful job👌BEST NAILSHOP IN ALBANY👌🤗🤗🤗
This one day I go they wanna charge 15 a nail for stones!!!!! Like never again I felt bamboozeled
Ive been going here for the past year but today I was really disappointed, I got the ANC after ten minutes of them convincing me how much better it was and 3 nails broke in three days. After I waited for an hour they told me on top of the 40 I paid less than a week ago I was told two different prices to get them fixed. When Ive came here multiple times for broken nails and got them fixed for free. Unfortunately I have to find a new nail place
The workers was nice and polite.The lady who did my anc also help me with colors and the process wasn’t even that bad
Love them sam been my guy 4 16yrs
Love me some Tina, Candy too
Because when I go there the service is friendly and also they do a great job on pedicures and Nails in general and they also have a sense of humor
Ive been going here for years, very good service#
Usually do a job that I like and Im content with. My favorite is Sam. I broke/chipped part of my ANC nail & he fixed it in under 10 min like i never messed it up in the first place. The closer to the night & the weekend the busier it is fyi.
This the only place in Albany or anywhere that I let do my nails everytime I go there they last me so long..... Ladies and Gentlemen their pedicures are awesome, and they do waxing
It was worth waiting 2 1/2 hours to get what i wanted! Thanks Kandi!!
Been going to jenny for my eyebrows for 18 years. Best place in albany to get them done and nails are like going to nyc to get them done
The best nail salon in Albany!!! And the people who work there are pretty great!!!
They are amazing, my nails always grow and become even healthier then before
Great service
Love my nails!!
I moved to Albany NY in 2004 I been going To Nail Top ever since no complaints
My favorite nail salon love it
I went to get gel on my nails and it looked like a 12 year old did it. It also came off one of my nails the next day
Friendly service and great work!
They are friendly and funny nail work is great
5 stars for doing a fantastic job on my nails every time, But 9 times out of 10, there is a loooooonnnnng wait accompanied by rude customers
Awesome great service.
Been going there for over 15 years.
Only place I get my. Nails done at.
I give no stars i waited 2 nd a half hrs nd was never seen ....RIDICULOUS!!!!
Get my nails done there every 3 weeks
I dont go anywhere else to do my nails besides nail top. Been going there for years