Great team. I applied online, recieved a call moments later, came the next day .fearing the moment of denial with low credit, no history, no savings for down payment and a co-sign combined income of 4500$ roughly. After being denied by all dealerships. But Eddie and forest are great sales members who are upfront and honest from the start. The alternative to approval based on income greatly helped vs just the credit score and down payment. Amy with financing was wonderful as well. Overall a great team . My first official car purchase off the lot without buy here pay here. Made my day . Thank you to everyone involved in the process βΊοΈππ
My buddy, Forrest, works here. He saw I was looking into getting a new car but I was rough around the edges on qualifying at big-name car dealerships. Him and his mentor, Barry, helped me make a decision on walking out of there with low payments with a no milage warranty. Everyone there and made sure I understand all the terms and made sure I left happy and satisfied.
I really enjoyed my sales person he went above and beyond to help me in a crunch. Thank you so much Barry you guys are wonderful
Amazing staff very easygoing no pressure. Eddy and Marty made sure I left there today with a car and I am very pleased with it. If I could give them 10 stars I would.
I loveeeeee the service they always have the best interests for customers from what Iβve experienced shoutout to BARRY he did everything for me an got me on the road in something NICE!!!!
Eddy, Jeff, and Marty were great and got us into a beautiful car same day!
Barry is in top of it. Super chill environment. No sales βpressureβ. Filled and helped me the whole time thanks to Amy as well. And go talk to Molly (I hope I didnβt mess that up) because sheβs worth the price of admission!!! Just sit back. Haha JK. Thanks again everyone! Now I just need help with a name. βBlueberryβ? I canβt because of Barryβs help. Itβd be weirdβ¦β¦
Buying process works out just fine, get a decent vehicle that is affordable. One problem, CNAC which handles the financing does not give you any room to breathe. Paid off one car through them, on my second vehicle never missed a payment, always on time. Ran into some financial troubles and called to see if I can make some arrangements and the maximum time they would give me is one week which doesnt help when you get paid every 2 weeks. I guess that is how they help out return customers. Thanks for nothing CNAC.
Very smooth experience. Very up front about what they are able to do to help people in not-so-great situations and in need of a vehicle. Good warranties availableβ¦ go talk to Barry; he is outstanding! Lastlyβ¦ when you meet Monica, you will know that she is the one that truly βruns this bβ and thereβs no two ways about that ;-) Please go see these people if you are in need of a vehicle with no hassles and no hidden stuff!
Amazing experience, they helped me as much as they could so i could leave with a vehicle. Amazing dealership definitely recommend going. Ask for barry when you go.
I definitely recommend people to stop by and purchase a vehicle they have amazing customer service and they are fast and efficient!!! Ask for berry heβs got an amazing personality and he will help you find what you are looking for!! Thanks for all the help!! Definitely a satisfied customer!!
The staff at the JDBNOW Akron were way above and beyond 5 star. Barry and Amy did an absolute amazing job showing me everything I needed and treated me w the utmost respect and honestly. Thatβs so rare in the car industry these days. This team deserves the greatest praise anyone can give and if you need a car, CALL BARRY!!!!
Barry was very helpful and understanding of my situation. Went the extra mile to help me out. Driving off the lot with a smile.
Great experience overall. No pressure to purchase walked in thinking I wanted one thing and ended up getting something more particle. If you ever need a new car or need any help Berry is your man for the job.
I came back to JDB after totalling my previous car. Marty was very helpful on the phone and I was able to take care of my deductible for the old car, and get a new car same day. Barry was very friendly, and made the process go quickly and smoothly. Thank you!
Jeff and Eddy took really good care of me and me in a really nice vehicle. Quick and painless
I was looking for a vehicle for my family something safe something reliable I went with a 2013 Ford Flex the room of the vehicle was phenomenal space hospitality of the staff both locations was very professional and courteous they help me with all my needs they were there for me as a guest my honest opinion they treated me like family they were there for me real talk I appreciate J D Byrider now and I would look forward to come back to them in the future and make it a family establishment sincerely, Thomas cataldi
Marty & Barry THANK YOU!!! The best sales people Ive ever met and Ive been in dealerships for 20 plus yrs.There customer service Is top notch!!I recommend them to everyone who needs a vehicle !!!Jeff in finance did amazing, made it all understandable and very easy THANK YOU JEFF!!! I appreciate you.
Had a great experience with Eddie and Marty two great people willing to work with you and actually show you what you can afford and willing to help thank you
I love this place! I had covid and they worked with me the whole time to help me be able to keep my car. I have since upgraded and am very pleased with the service! Thank you.
Anytime you guys go there talk to berry heβs the best guy there and has the best interests-Terrian
Ive been going to JDByrider for a few years now. They have always treated me as a special customer. Today I went in to buy yet another vehicle from JDByrider and had the great service from Barry Jeff and Amy. They were exceptional. I cant imagine buying from a different dealer. Love you guys!!!!!!
Definetly recommend anyone considering buying a car go see Barry. He really sealed the deal and got us into the exact vehicle we wanted for a great deal. We will definetly be back and referring all our friends!
Berry and Amy were wonderful. Berry helped us to find the perfect vehicle. Thank you so much you guys are always great!!!!
My experience was a very good one. Barry the salesman was very professional and informative. Nothing was forced on me he worked with what I provided and Im satisfied with the vehicle that I drove away in and would recommend them to anyone looking to get a clean dependable car.
Steve was fantastic. He did a great job, went above and beyond to get me into a truck I wanted. Wax taken care of very well. I would definitely return and recommend. Also Monica was great very friendly and made the final paperwork very easy to understand.
Had a excellent experience with Justin. He made the process easy to understand and quick. I would definitely send friends and family to see him.
Barry, Tanya and Marty were so helpful . Wonderful experience Iβm glad I chose this location
Great place, wasnt in a great situation with my credit but absolutely needed to be in a car and they did everything in their power to get me in one. Awesome service. Great customer reps. Thanks Teala, and the rest of the team.
I thought Barry was a real nice very professional and very helpful and informative good guy
Justin is a very polite and informative person who we enjoyed our time. Barry is very helpful and knowledgeable about what he does. Thank you for the great service.
Ive been getting cars from them for years! Always great customer service and the service department is awesome and takes care of you. Very friendly staff and Ive never had a problem.
Jeff and Barry are MVPs! I thought I would never be able to finance a vehicle and these guys made it happen! My experience here was top notch, kudos!
Melissa was quite helpful and nice. All my vehicle needs were made.
Wonderful service and very friendly staff thank youπ
We was very pleased with service and kindness! The guys all did a great job getting me into my new truck!! Even if you have bad credit they can more then likely get you in a vehicle!!
Awesome people here. Great job. Congratulations to the new service team. Not good at names but I always enjoy talking with everyone. Youve been very good to me thru the years of buying my cars. Ive purchased 3 from them and will buy my next one here also. . I will always recommend them for buying a car.
I worked for this place for about a month in a half during my interview process they sent me to 3 different locations canton Akron and Medina for multiple interviews. As I began the process of working there they didnβt train me correctly then spoke to me as if I was at the company for years. I had reached out to the GM Marty multiple times and all he did was side step the issues of them being passive aggressive towards me. I had an issue one day with Amy a financial manager there about speaking to me in a disrespectful manner and from that point it just put a bad taste in my mouth. They had me selling vehicles and I had never got the chance to even get a sales license or finger print. If your looking to be treated with respect donβt bother to work here they are passive aggressive and lack the leadership to help you build a career within the company.
Excellent place with excellent people! Everyone was courteous, respectful, and truly helped us find the car we needed! Great job guys!
I am so very appreciative of the staff at JDBNOW. Barry, Teela, Monica and Marty were awesome. Barry assured me that they would be able to help and they did. Thank you guys soooo much.
Barry and the the entire staff were amazing. I didnt expect much due to my terrible credit but they put me in great car and at a good price, Im thoroughly satisfied. Would absolutely recommend.
Barry help me with all my needs is finding the perfaect car.Taking the tyme to answer all mu questions.I would recommend him to anyone looking for thier next car
Steve and Jarod were great. They listened to what i wanted and what i needed. Theyre not pushy like most places who want to make a sale. Would highly recommend
I had a great experience here today I recommend that if you need a person who will truly believe in what you want to see Justin heβs amazing
Got me in a vehicle same day! Set me up with a means to improve my credit! Got me a vehicle that was beneficial based on my personal life and family needs! Great quality vehicles!
The staff were very friendly and respectful. Barry went above and beyond to help me get the vehicle I wanted. I would definitely do business with them again. Great service and great inventory.
Eddy is amazing!! We loved how much help all around the dealership is!!!
Jordan and Bruce are tge BEST!!! Thank you for our speedy and professional service!
Steve was very helpful and very detailed with every part of the application. I was taken care of very well and will definitely be a returning customer. Thank you.
Great service! Berry and Jeff worked hard to help me get into something that was affordable for me. Iβm very grateful to them!
Barry was fast, efficient, and found the car I wanted!
Barry is an awesome sales person down to earth out going i would deal with him in the future.
This place and people are great! I truly mean it. The gentleman Marty N. helping us was more than helpful. They all were great. And they also had a very awesome selection on top of the highest quality of service given! Thank you so much my family and I are so appreciative.
Great service very nice and friendly helped with everything I needed to know and wanted, definitely recommend
I have dealt with JD Byrider Akron for a number of years. They have always been fair and honest. I have dealt with Monica especially. I could not think of someone I would rather deal with. Monica is fair and has shown great customer service. She may not give me the answer I want to hear but that doesnt mean she doesnt provide great CS. She has never been mean, unprofesstional or patronized me. I appreciate her solution based answers. Grateful Melissa
You guys were awesome! Thank you so much!
I had the privilege of working with Barry and Jeff Great set of guys made the process enjoyable.They were very knowledgeableAnd no question Was too difficult for them.Thanks guysYou helped us more than youll ever know!
Had a great experience with the whole staff. I gotta hand it to Andy Adkins. He was very thorough and helped us get in a vehicle we were happy with. Also Monica was great to deal with for the final paperwork. She made the process very easy to deal with. We would bring our business back to the Akron location!
When Iβm and seen Barry made everything quick and easy
Come see Eddie his service was excellent I couldβve never ask for anyone better.
Didnβt expect much saw the place from across the street and decided to stop in with my wife absolutely amazing experience jarod was our salesman right out of the gate friendly funny everything you could want in a salesman wasnβt pushy definitely knows what heβs doing after we got done with him then we were absolutely Blown away with Monica what a wonderful person she is definitely deserves a 100% raise and nothing less flawless experience
Bruce in the service department is amazing. It is always willing to work with me for times for drop off and pick up as I work banking hours and he never makes me do anything that is not needed.
Melissas the best thank you so very much
Berry was amazing helped me get what I wanted and got me in a car quick very nice people Iβm happy I was pointed in there direction
Super friendly. The staff worked hard on getting me a vehicle.
Went with my fiance to get a car, they denied her for being pregnant. Basically said that since she will go on maternity leave, she wont get a car. I do not recommend anyone go to these people, especially if youre a family person, theyll just find a way to discriminate you.
5/5 stars, the experience have had here has been great. They all are so helpful and super nice and understanding. I can ask a million questions and theyd answer all of them. Im glad I was able to experience such a smooth transaction with Barry Myers and his helpful co-workers.
My experience at JDByrider was very great. They helped make my first time buying very easy. They helped me through the process and made it very simple. If you donβt have a great credit I definitely would recommend coming here.
Barry, Jeff, and marty, were extremely helpful we were there for 3-4 hours and worked so hard to help us, they all did everything in their power to get us to where we are, and walking out of there with a great down payment and schedule, if you go here choose barry for sure. Jeff was undeniably helpful as well he he understood our situation and worked his hardest to get us to where we are as well. Same goes to marty as well, they all were extremely careful ans understood we were first time buyers and made us feel comfortable and at home.
Jared and Barry did really well on communication and on understanding what I was looking for. Very polite and upfront
Staff knowledgeable and doesnt pressure you to have repairs that can wait. The work was completed in a short time period and my vehicle was returned in the same tidy condition I left it.
I couldnt be more happy with my experience here! Steve and jeff were extremely professional and so welcoming. The whole process was smooth as can be and they did a great job making me feel so comfortable through it all! I ended up leaving in a beautiful vehicle and couldnt recommend this place more. Everyone go to jdbnow in akron and steve and jeff will take great care of you!
Barry was very helpful. Him and the staff helped us get into a car and did everything that they could to get us in a vehicle, and get us on our way as quick as possible. I will be recommending JDBNOW to everyone I know that is looking for a vehicle!!!
Iβve been looking for a car for the last few months and heard about JDByrider though a friend of mine. Decided to check them out online, and noticed they had a nice inventory. Put in a quick application online and within a day got a call back from Barry Myers. He was very quick, professional and easy to work with. When I arrived for my appointment, between Barry and Marty, they took time out their busy days to take care of me and my needs. Amy in accounting also played a big hand in getting me financed. I was in and out within minutes. Big shout out to the Canton Rd team!! Yβall rock π€πΌ
A wonderful experience!
My man Barry.... never met a sales guy more honest took his time kept his word and made sure I drove away with a nice car in my budget.... if it was best salesman award..... Barry would definitely receive it...... thank Barry and the jdnow family
Great customer service. They even provided an Uber.
Barry was very kind and to the point. He told me everything that I needed to know in a timely manner and was able to Answer all of my questions. He got me into a new vehicle even with my bad credit history. The overall staff was very friendly and I had a great experience. Would definitely recommend to anyone looking for a car but having trouble getting approved
They are they biggest rip off Ive ever dealt with in my life. If you truly need a car go buy a $500 dollar beater off the street.
Barry was great!! Got me into a vehicle that I wanted. Very professional young man. Very helpful. Drove two hours just to come and see Barry. Recommend Barry to anyone looking for a vehicle.
Everyone was very nice and helpful. They worked with me in anyway possible to put me into the vehicle I wanted. Very satisfied!
Id like to give a huge shout out to Barry and Marty and the rest of the team that got us into a new vehicle. You guys went above and beyond me and my wife appreciate all the effort put forward. If you need a vehicle I highly recommend checking these guys out.
Very nice people. Do everything they can to ensure that you have the best experience possible. Would definitely reccommend. Barry and Monica were the best, they made everything so easy and smooth.
As usual, they did a good job. They took care of my car.
It was really easy to get approved and get a good car at a good price in my opinion. The guys here were really personable and nice. My associate was berry and he was great. He explained everything to me and answered all of my questions .
Barry Myers has done an excellent job at helping with a vehicle that fits my needs, with a good budget for me! He was able to get me approve and was very well professionally as well as nice! Thanks to him I driving off in an affordable nice car!
My husband and I went into JDB now unsure of where we stood with purchasing a vehicle. Not only did they make our experience comfortable, but genuinely took the time to help us through the entire process. Jarod took excellent care of us and Monica is our new favorite person! Between the two of them I was so happy with my experience and left with the best vehicle for our budget! Thank you Monica for your wonderful but also realistic explanation of everything! Thank you Jarod for being not only kind, but extremely professional while making the process fun! We will be referring family and friends and hopefully returning to purchase another vehicle in the future! If you are looking for a vehicle, DONT waste your time anywhere else! Come here and they will do their best to help you out!
Had an amazing experience coming in to get a car. The process was pretty painless for a car buying process. They care about what is actually affordable for me instead of just getting me into anything. Cassidy was extremely friendly and informative. The manager, Marty, was very helpful and was present through the entire process. Would highly recommend coming here.
I had a wonderful experience at JD Byrider!! Barry and Amy were fantastic!This is my FOURTH car with JD Byrider.I thought I was going to test drive a vehicle and come back at a later date for purchase. I had NO MONEY for a down-payment!!Amy and Barry got me into a car that I WANTED!The process was the easy and I would recommend JD Byrider to EVERYONE.Please ask for Barry when you make an appointment. He rocks!!
Ryan was very helpful with me at the time of needupon looking for a new vehicle. Also gave me hopewhen I was ready to stop trying....Thanks Ryan
Went in for repairs. They got me out in a very timely manner. Melissa was courteous and professional and Monica was a delight to talk to as usual. Waiting area was clean and adequately spaced for anyone with COVID safety concerns.
Great experience and a great Vehicle! Steve and the staff were excellent!
My experience buying my first car here was great! Berry and Amy were the most helpful people there, they were efficient, fun and professional. They made you feel important and like a priority. I recommend anyone to jdbnow because there ultimate goal is to help you and that is EXACTLY what they did for me!
Melissa is the best and they got my car fixed fast.
My first time doing business with JDB and I must say, they are wonderful! The process was fast and easy! The staff were very friendly. It was a definite win! Marty was an AWESOME representative of the company!
Wow Barry and everyone else here was amazing ang helped us get into a car! Thank you so much π
Very professional, polite and eager to help. I am an repeat customer and this was my best experience ever. Excellent customer service. Very detailed and the salesman knew his job. Thank you a thousand times. Everyone was kind and very helpful I am proud we were able to do business with them today! 10 βοΈ stars
Theyre very helpful and nice, they keep you updated on the progress of maintenance being done with your car. Very thorough. I have been with them for 15 years wouldnt go anywhere else. Absolutely love this place and the people who work there. ππ
Got me in quickly and made the repairs affordable
Fantastic sales and finance people. Worked to get me what I needed as fast as possible. In and out with completed sale in less than 2 and a half hours.