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Wireless World - Verizon Authorized Retailer
3828 6th Ave SE, Aberdeen, SD 57401, United States
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Wireless World - Verizon Authorized Retailer

Comments
Na
Review №1

Chris was very knowledgeable and able to get my new phone up and running in no time. He also paired my Apple Watch and answered all my questions. I always receive such great service at Wireless World.

Ka
Review №2

Kristen is awesome! Helped me with all my questions and is always so prompt to help our business and family. Thank you!!

Ni
Review №3

Everyone here is so helpful and wonderful to work with. Shawn, Terry, and Landon worked hard to help me resolve my issues. Would 10 out of 10 recommend this store to anyone!

Da
Review №4

The sales representative made my whole phone upgrade a fun learning experience. I love people who make me smile when I make decisions2nd visit just as full of smiles. Hunter is a great asset to your company. Hang onto that guy!3rd visit with Shawn was a good experience. His patience with our questions about our new tablet were answered in common language so we could understand. Thanks.

Va
Review №5

There is a wonderful team effort at Wireless World. Everyone is friendly and helpful. Landon helped me find the best deal for a new iPhone and iPad and set them up very quickly for me. When I had questions about billing and what to expect, Josh was able to explain how it all worked. They are the best!

Do
Review №6

Friendly. Efficient. Excellent service. Thanks

St
Review №7

Sarah was so helpful! Very knowledgeable! Would highly recommend

La
Review №8

Shawn was great as always. We always try to do our Verizon business with Shawn. He is always helpful and gives us all the pertinent information. Our questions always get answered. He is a very good representative.

Me
Review №9

Matthew helped me get what I wanted definitely will come back.

Su
Review №10

Shawn was courteous and friendly. He helped us understand which package was best for our family and answered all of our questions.

Ri
Review №11

The associate that helped me was very knowledgeable in his expertise.Made my purchase an enjoyable experience.

Za
Review №12

Help at the store was great everything went as well as it could have with the situation being what it was.

St
Review №13

Josh did a wonderful job! Went above and beyond with setting up a few features! Easy and fast! Thanks Josh and Sarah!! I’ll always come back to him!

Ki
Review №14

SUPER HELPFUL! Absolutely amazing! Got messed up due to the billing of one plan and a change. He helped to correct what billing did wrong.

Ch
Review №15

Everyone who works at Wireless World is very professional and courteous! I am always greeted when I walk through the door and am greeted by name! I am also thanked at the end of my experience and am told to have a good day!

Sa
Review №16

Sarah was incredible! She remembered my son and I from 4 months ago. She was knowledgeable and kind. You rock Sarah!!!

Ka
Review №17

We had the best service at Verizon. They didnt just hurry us through like wild animals, but took time to find us the best plan to fit our needs and our pocket book. I will always send people to Verizon.,

Da
Review №18

I received very satisfying service. The associate was very helpful and thorough.

Br
Review №19

Excellent service. Thank you!

De
Review №20

Hunter,Thanks for getting me up and running today you sir are very good at your job and need a raise! Your top notch customer service and a great positive personality says a lot about who you are and I just wanted to give you a shout out and let you know to keep doing what your doing brother!Thanks a million!

Li
Review №21

Chris was very helpful in getting me setup with a new phone

Ke
Review №22

Terry was super helpful! I was in and out of there in no time. Got additional accessories too!

Je
Review №23

After my phone got destroyed the Aberdeen Verizon for me up and going again quickly!

TL
Review №24

Shawn greeted me as soon as I walked in the door. I am disabled and he made sure I was comfortable and then set up my new phone. He is very knowledgeable and made everything easy for me to take over. I also wanted a cover for my phone and instead of having me walk the length of the store he brought all of the covers that worked on my phone to where I was sitting making it an even better experience. This man is definitely a credit to the Verizon business. I would recommend to everyone in the Aberdeen SD area to go to the east location for the best friendly service.

Br
Review №25

Hunter did a awesome job he wasnt super pushy with selling extras he was very very knowledgeable about all the products and was super helpful helping us pick put all our new tech

Ke
Review №26

Josh was amazing to work with. He made sure to check every option for a good deal that would best suite our families needs.

Ro
Review №27

Excellent service...only problem is that there could be twice as many employees if the space was larger (AND if there were actually more people who could do quality work at this thankless job). Plan on being there a minimum of 1 to 2 hours and you wont get as frustrated. Once it is finally your turn, you will recieve excellent, thorough service. Bring ALL your patience, you will need it.

Ri
Review №28

I had great customer service. They helped me set up my account and phone to be more efficient. Thank you.

Ma
Review №29

Ryan was an awesome Sales Associate. He was friendly and very knowledgable. He was able to help me get what I needed. Thanks Ryan!

Te
Review №30

Wonderful service, friendly and caring staff!

Je
Review №31

Chris provided terrific service. He answered my questions and offered helpful suggestions. He made the transition from another carrier much easier than expected. He was very honest and explained my new service very well. Highly recommend Chris’s d Wireless World.

ka
Review №32

Very nice guy! Laidback no pressure even showed some of his collection of old phones he has collected

Ca
Review №33

I needed a new phone and Ryan was great. I wanted a mid-line phone and he helped me decide between a couple that Id been considering. He got the new phone set up and got my stuff transferred. Really positive experience.

As
Review №34

Looks like a very decent store, clean, and following Covid-19 precautions. BUT they wont let you upgrade your phone (even if you pay the account bill) because your spouses name is on as primary account holder. Drove 3 hours to get to Aberdeen only for them to decline verbal phone consent, cell notification authorization, and account PIN. Very unhelpful staff.

Ch
Review №35

Hunter was super awesome made the whole experience so great! Super personable, all around really there for you as a customer!

Do
Review №36

This store in Aberdeen is awesome. Very helpful and friendly. Awesome customer service. Thank you Hunter!

Ta
Review №37

I appreciated the great customer service. Everybody was willing to help

Te
Review №38

Very quick, competent and friendly service.

Ri
Review №39

Ive never had such a great experience. Chris was just fabulous!!

Au
Review №40

I was having trouble with my new phone and I stopped at Verizon in Aberdeen SD. And they helped me figure things out thanks again and to tech support people for helping me as well.

Ry
Review №41

Had a great experience with Ryan. Very polite seemed to know his job and answered all my questions I had. Thanks again Ryan!

Ro
Review №42

Ryan was knowledgeable and helpful - he did a great job of answering my questions, offering up some tips and advice, and helping transition me from my old phone to my new phone.

An
Review №43

Kristen is an excellent representative of Verizon. She is so knowledgeable and really did a fabulous job explaining all products to us! She really cares about taking care of her customers.

du
Review №44

Hunter was quick and very helpful, as were the two other employees on duty. Perfect visit.

Ty
Review №45

Hunter was great at explaining everything to us and was very nice as well

Ka
Review №46

Hunter was more than helpful with a terrific and friendly attitude.

Ge
Review №47

Daniel is a genius when it comes to phone problems... I rather go to him because everytime I go in for a problem he easily solves the problems, I give him 5 stars.

Br
Review №48

I went to the store to pursue mobile WiFi for my laptop, knowing absolutely nothing about it other than Verizon offered a device that would facilitate it. Ryan treated me like I was the person hed been waiting to see all day. He took the time to ask how Id be using the device, and discussing if the mobile hotspot would be right for me; explained how it worked and how to set it up; and explained costs and savings of the device when added to my existing plan. And this is why I use Verizon -- in a world of advanced technology, they never forget the people part of the equation. A heart-felt THANK YOU to Ryan -- and Verizon!

Sh
Review №49

The people at Wireless World are always knowledgeable and very helpful!

Su
Review №50

Josh was very knowledgeable and extremely helpful. He calculated my options and got me set up with a new phone in a timely manner. Appreciated the great one-on-one service!

Br
Review №51

She went above and beyond to ensure I was satisfied and accommodated. Loved her!!!

Ca
Review №52

Josh was amazing with me and upgrading my phone! He was very patient and friendly, would recommend him to everyone!

Sh
Review №53

I had dish amazing service from Kristen!! She made my holidays!! Thank you so much. The BEST!

Ma
Review №54

Talk about a bad situation I was in with my phone. It wasn’t working and of course it’s on a Sunday and right before a holiday. So I was in desperate need to get my phone operational again. Kristen was the first person to greet me right as they opened. She knew what the problem was right away and went to go and try to fix the issue. Well with no luck my poor phone had died. But she was able to get me a new phone, trade my old phone in and pay my bill. I’m in love with new iPhone 11 Pro. And I guess you could say we had quite a few laughs over the process but she did a great job and I left happy and with a new phone. Thank you so much for all your help.

Co
Review №55

Chris was helpful and help me get my new phone

Tr
Review №56

Super quick, polite and knowledgeable!

Al
Review №57

Hunter was very patient in setting up my new phone and my daughters gizmo watch and teaching me how to use both products. A+

Li
Review №58

Great job, transferred all our stuff from old phone to new phone, will always do business here!

Ji
Review №59

I absolutely love coming to Verizon here in Aberdeen! Shawn helped me get my new iPhone 13 and was very knowledgeable about pretty much everything I have asked about the whole process! Thank you guys for making this experience fast and super easy! Can’t wait to see y’all next year for the new iPhone!

Ch
Review №60

Walked in, was helped right away and fast service with my upgrade on the phone.

Ma
Review №61

He answered all my questions patiently with no pressure to make a decision. Excellent experience!

Ja
Review №62

Great customer service!! Goes above and beyond to make sure everything is working right and you are getting the best option to fit you.

To
Review №63

Had a great experience with Hunter. Was very knowledgeable and answered my questions as I made a decision to buy a new phone. Also helped my girlfriend with her issues that were never reconciled at the other Verizon store here in town.

CR
Review №64

They have got to have the most patient and friendly staff that I have been privileged to have been working with since 2016.

Co
Review №65

Hunter was very arrogant about both visits that I’ve had with him texting on his watch when he should be helping us, and just the way he treats customers. I’m surprised he still has a job customer are your business treat them that way. As for Ryder dude went above and beyond!! Get rid of Hunter he’s dragging you guys down

ka
Review №66

I needed a phone case and some assistance with my account. Kristen was very helpful and efficient. Thank you for being available!

Pa
Review №67

Hunter was very knowledgeable and although transfer of service took some time he handled it with professionalism and extreme patience. Highly recommend Hunter and the staff at this location.

Al
Review №68

Shawn H. Went above and beyond for me best experience first time in!!

Di
Review №69

Phone was locked up and wouldnt let me access any of my apps. In just a few minutes they had it working again. Pleasant helpful employee thank you.

L.
Review №70

I had quite a wait for my turn but, I was taken very good care of.

Ca
Review №71

What a great place to go! It’s so convenient and the staff are experienced! On this occasion the social distancing was a bit awkward because I wasn’t use to it. I had to catch myself a few times and put myself back behind the tape. Regardless, Sarah is the best and made my me and my son feel so welcome. She addressed all my questions and needs and didn’t ever make me feel rushed in my decisions. Love this place for all my phone updates and as my “Go-To Verizon Retailer”, always!!

je
Review №72

I usually dread going to buy a new phone. It always seems so stressful but Ryder made the experience a piece of cake! He was very knowledgeable and listened to exactly what I wanted and made sure I got it! Hands down the best experience I’ve had at wireless world!

Au
Review №73

The staff was very knowledgeable about the various phones we had questions about and didn’t push any one thing on us. They compares efficiency, prices, and other details of the phones we were looking at without bias of one over the other, letting us make our decision without persuasion. Highly recommend!

Jo
Review №74

Ryan was great he help us iron out all the details!

Pe
Review №75

Great place always friendly staff and prompt at getting things accomplished quick and painless no matter what is going on

Do
Review №76

My daughter and I have had the BEST experience at our Verizon store! We have felt safe with all the protocols they have in place to deal with COVID! We always had several employees willing to help or just share a laugh or two! But most of all we have to shout-out to Hunter! We went through the nightmare of our phones and iPads being hacked and harassed by a very knowledgeable hacker! Hunter took so much time to help us, educate us and assure us that he was going to get us through ... which he did! It was such a stressful time for us and Hunter made us feel that nothing was going to stop him, that he HAD us and was going to take care of us ... which he did! Customer service is something that I feel is so important and sometimes the work ethic and personality of someone stands out ... WHICH HE DID!! Thank you HUNTER and all the others that were kind and interested in making sure we were well taken care of!!! It was a no-brainer to return to them to upgrade our phones!! Thank you! Thank you!

Bu
Review №77

Hunter was knowledgeable and was determined to make this a great experience for me the customer. I would highly recommend Hunter to anyone looking for great customer service

Je
Review №78

Very pleasant ! Thankful for his help. Was quick and painless :)

Ka
Review №79

Great service. Friendly employees. Always get our phones there.

Pa
Review №80

I dealt with Ryder Ryan Terry all great people and the service was great very very pleasant and number one place to go thanks guys!!!!!

Ke
Review №81

Guys were top-notch and fun to work with. Very knowledgeable

Ti
Review №82

Chris at the Aberdeen Verizon wireless was very helpful, answered all our questions and got us set up with some new phones

Tr
Review №83

This was very helpful and polite I highly recommend this place to others

Ju
Review №84

Josh was the best! I’m not the most techno savvy person and he made getting a new phone easy for me! Definitely would recommend to anyone!

Da
Review №85

Ryder was so patient and knowledgeable! We got there close to closing time and he didnt hesitate to help us!

Fa
Review №86

We drove 3 hours to pickup my online order for them to say they didnt have it and couldnt contact me because they didnt have my information. I have been a Verizon customer for over 15 years so I dont know how they couldnt have my phone number to save a trip. Then to top it all off they couldnt offer me the same deal as online so it was a wantes 3 hour drive with poor customer service.

Co
Review №87

Ryan was AWESOME! He helped us with everything that we needed to do and even had a couple worthy suggestions to help us choose which way to go. We ended up with a wonderful new phone, assessories we love, and a plan that will save us money!!! I could not be more pleased!

ar
Review №88

Ryan was a fantastic, outstanding, and patient representative. While predemobilization from overseas he helped me transition with my phone service. He also looked for the best of my interest when it came for upgrading my phone.Shawn help me set up my phone and was very helpful and answer all my questions, and if he did not had an answer he looked for someone to give an answer and personally deliver the message.Thank y’all!!!

Ca
Review №89

Terry was super helpful and nice! Made the process of setting up my new phone super simple :-)

Co
Review №90

Our Sales Representative was friendly, knowledgeable, and did an Awesome Job!!

Ju
Review №91

I came in 15 minutes before they closed with my broken old phone, because I had looked online and knew what I wanted, so I thought Id be in and out. Of course that isnt what happened, and I was there until 45 minutes AFTER they closed, but everything from my old phone made it to my new phone (a minor miracle), Im very happy with my new phone, and everyone there was incredibly nice. Shawn, who waited on me, went above and beyond to charge my old phone and then get all of my stuff transferred from it. I am incredibly grateful.

ji
Review №92

Needed a phone case, very helpful and quick.

Ke
Review №93

They were fast, efficient, and answered all my questions.

ju
Review №94

Terry was very helpful and explained everything I needed to know

Je
Review №95

Every time we go in, they are so helpful & kind!!! Very knowledgeable!

Te
Review №96

I have found that every time I go to Verizon in Aberdeen, SD, the employees r fantastic, positive and upbeat. The young men who work there go out of their way to help me, and r pleasant, and helpful. I have never had a negative experience w/anyone in that store. As far as Im concerned, theres not a better group of young people to do business with. Thank u all,. Terry Daniels

Da
Review №97

Good service

Bi
Review №98

Friendly service. I knew exactly what I wanted, so it was easy.

Ca
Review №99

Very helpful at replacing old phone & transferring contacts, pictures & apps!

Da
Review №100

Ive always had great service. They go above and beyond their job.

Information
35 Photos
100 Comments
4.8 Rating
  • Address:3828 6th Ave SE, Aberdeen, SD 57401, United States
  • Site:http://wirelessworld.com/
  • Phone:+1 605-225-5999
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:10am–4pm
  • Sunday:12–4pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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