My experience lately has been poor at best. Where everyone seems to be pleasant enough no one seems to be able to do their job effectively. Been working on my yearly review with them for a month and a half they messed up and didnt get everything signed after I repeatedly ask if they needed anything else including signatures, copies of anything, or proof of anything. Now my case has been being processed in the final stages for over a week and we did not receive anything this month. I have communicated continuously with them and all they have to say is its in the final stages of being processed and they cant expedite it.

I have had a lot of experience with these guys and had nothing but good advice, prompt help, all with a smile. A genuine smile, the smile of someone that likes helping people and getting the right help too. Unlike the plastic, ‘I have to smile because if I don’t I’ll get a black mark and end up out of work’ smile that’s as heart felt as a dogs growl.Good people, willing to help and like doing it right.

Great service and helpful representative.

Changed business hours but didnt update their website of this page. Overall, this is indicative of the experience of this place if you ever have to visit.

Nobody is answering the phones. Im homeless and my benefits have not kicked in and I can not get ahold of anyone

Cant say anything bad about all the help I was given. Now it is on your cell phone as text messages. What I asked for was helped in a little as one to two weeks. Thank you the state of California for all your help.

Fast service and the staff seems to care about the people they are serving. But there is no baby changing table in the bathroom even tho there are lots of parents with babies as families are the ones who usually need the most help. But overall great place if you need help and great staff.

Great customer service

This is a great place

Very helpful. Quick but thorough.

Fast service and the people here are kind and seem to care a great deal about the community members they serve. There are clean unisex bathrooms here as well as water fountains. There are even vending machines that offer water, Rockstars and snacks. The vending machines take credit and debit cards. Only downfalls are they are quite a walk from the bus stop where one gets dropped off to access the office, making it difficult for those that find it hard to get around! They also dont offer EBT card replacement at the office. You must go about a mile up.

Nice people and good at putting you at ease

Fill out my paperwork and fast! I was out

Neither of the bathrooms have a baby changing station despite the fact that the majority of the people they serve are families with small children.Bring a book or activity if you have business, you will be there a while.

My experience with the welfare of always been Pleasant

Bad juju

The place sucks

Very friendly

Friendly staff