Went later in the evening on a weekday.... Wasnt crowded and received help from staff.... A lot of product was sold out or missing so we didnt have as much selected.... Quality of products was good.... Will be back!
Staff is friendly, store is clean, stuff is easy to find, checkout is quick. You leave there happy.
Such friendly staff in the grooming salon! I just adopted a cat and she desperately needed her nails clipped. Not only did they clip her nails, but they went out of their way to brush off any excess fur and cleaned up her paws too! I look forward to coming back from grooming… great service! Thank you! 🐱
Prices a bit high but Good . inventory price matching is good
Got my cats nails done, the woman who does them is crazy nice, helpful, fast and gorgeous.
Great. I even asked a question and they knew the answer. Lol. It was clean, actually had options for a specific problem I had, and she was nice
The store has all you need but the staff doesnt seem knowledgeable enough to sell the products. May be understaffed the employees. On the floor seemed to be pulled in many directions. Overall it is a clean store and has a decent selection.
Staff and Manager were very friendly and helpful!We will be back.
Not much for x small dogs (Pretty disappointing). Other then that, a good place.
Love this place. I was having some difficulty finding the right food, for my sensitive fur baby, that didnt have any peas or sweet potatoes. The clerk was very helpful going over the ingredients and pointing out a couple of choices until we narrowed it down to the perfect one. He also explained that if my dog doesnt like it, I can bring it back for a full refund or exchange for another brand. I never knew PetSmart did that. On the advice from my vet, I was also looking for a compressed rawhide chew bone. The clerk was helpful with that too, and luckily, I got the last one. The cashier was also very nice and helped me update my information, since its been a few years, and long before I moved to Yuba City, since I have been to a PetSmart. I will definitely continue to shop here!
We went here to buy a leash, and there was a large variety of leashes to choose from with reasonable prices. The staff was friendly and very helpful.
Do the dog training classes! Maryann is the best ever
The workers must stop look, touching & talkying to My service 🐕🦺 DoG!It is not aloud!But they have great stuff there!
Quick. Plenty of help. Variety of pet foods to choose from as well as toys and everything you might want to spoil your puppiesWith. All very economically priced.Store is kept clean too.
Update*****mynBella and I loved the training classes so much that were now in advanced training class. Bella has grown to love Marianne the teacher. All she wants to do is crawl up in her lap and cuddle with her. Shes a very personable teacher. The bond me and Bella has now is so strong. Thank you for all you do for us.Love this place, I have taken my dogs there since they were puppies, one to socialize, two shop for new toys and Marianne the dog trainer has helped me so much with my dogs that I am now taking my puppy to her beginning class, love it so much that we are doing the intermediate class. I recommend this place 100%
Super friendly. I bought a large aquarium the day before cyber Monday, and when I went to pick it up on cyber Monday they had no problem giving me a better deal. They helped me load everything into my car. Great experience!
Great pet store only wish the could keep Fesh pet Vital dog food on the selves here and Auburn
Great store. Kind of expensive but definitely has most of anything you are looking for.
Nice employee that help me out at the register.
Only go in for crickets once a week but employees are always friendly and helpful.
This store is our fave of the 3 in town. Until they upgraded the aquarium system. Each time we go in the tanks have dead fish floating, dead on bottom. Some have been dead for quite some time as they are falling apart. Today tanks are getting lots of algae on glass, more dead fish. The selection is minimal on the community fish. It’s going downhill here and fast. There is a girl named Tommy who is very knowledgeable on fish but haven’t seen here lately
Very friendly service. So helpful in what I needed.
Ive been here 2x in the past week and both times they over charged me?! $60 the first time and like $20 the second time
Don’t order online and think that you’ll actually get your order through door dash the same day. You won’t!!! Every item I ordered said it was available for same day delivery through door dash. A full day after I placed my order I had to call customer service and sit on the phone for half an hour for them to say they can’t refund my money and I still won’t get my packages for ten days. Now I will have to go buy the products somewhere else because my animals need them, wait for my shipment and return the very LATE items just to get my money back. Such a headache and a hassle I do not recommend it! I clicked every button that said same day delivery!!!
A nice store for all your pets needs. The employees are always nice and helpful. Store is clean and well organized
I liked going to pet smart because they had the biggest selection of dog clothes. My dog loves to dress. But I went in the other day and they have one little rack of clothes. I was so disappointed.
Nice friendly place for all you pet needs.
We shop here occasionally. Usually items for our bearded dragon. Unfortunately the expensive heat lamps tend not to work. Its hit or miss. Im not sure if they get damaged in shipping but this has happened numerous times. They also dont sell the 3000 hour ones anymore. Decided to try ordering some online. Fingers crossed! Cashier was very helpful though.
Ive been bringing my dog here for about 2+ years now, and never had a negative experience unitil recently. Mariah has gone above and beyond for him, so I requested her again this time, and it was the complete opposite experience. His cut was very choppy, it was almost as if he was cut but no bath. Also, and most importantly, someone didnt put the flea medicine on him before we left. I suspected it because he didnt have that wet spot on his neck, and because I dose both my cats and my dog at the same time, now 2 weeks later Buddy has fleas. Even though this was one negative experience of about 10 grooming trips, I was unhappy enough that I will treat him myself with his flea meds, and I will find another groomer outside of Petsmart.
The store is always clean and the staff is very helpful and professional
The staff is so helpful. Have many brands of pet supply and very clean.
I love that they welcome u when u walk in....its tidy and organized extremely well!!
Great selection of products and services. Their grooming department is awesome and their dog training/obedience school was excellent for my Dachshund puppy
Has great customer service.
Had everything we needed, just they had more small animal items for a large rabbit.
Clean store, friendly staff and always find what we are looking for.
Good service. Nice employees there. Great job petsmart
Great!! Brought my order out before I had a chance to call them.
Clean and easy to find what you want
My dogs sick but she loved the ride there and back 🤣,
Aware staff thats good with Covid measures. Lots of pet stuff although mostly vanilla pets... aquarium stuff adequate by fish selection is very limited.
Love the price match I save so much money
I have to run in for crickets just about every week. They have just what I need for my reptiles and all of my pets. They have a good selection and the associates are always happy to help.
The groomers there were great and absolutely sweet to my puppy.
Went to PetsMart to purchase dog treats for my miniature horse. I met Maryann and started talking about dog training. Her obvious love and passion for her job and the animals, drew me in to the idea of having my animal trained. By the third class I notice tremendous changes in my twin Orangutans (Iris and Frank). They are doing the dishes, laundry and even mowing the lawn, without me asking. Maryann is a lifesaver!!! Thank goodness for Maryann!!! She deserves a raise!!! Love ya girl!!!! What a complete stress relief. I even see a change in my miniature horse Deven!!! Thank you soooo much Maryann!!!
They give out free mask during this pendemic and its a little crowded but its clean and they clean the swipe card after every use. Most stores dont do that. So thats good.
Cool holiday selection. I especially liked the refrigerated dog food section. Good variety. The cashier was very sweet and friendly.
Love the groomers and the attendants/ floor staff are so knowledge and sweet
Friendly service with a smile. They lime there job and animals.
Its clean, prices are competitive, and the employees are very helpful.
I love petsmart There close by there always friendly helpful I like it i will be shopping there more
Can I get my guinea pig nails trimmed here?
Pretty good selection of options for the many different animals we have at home. I wish they had more options for worms beyond meal worms
There were a few items I was looking for that they were sold out of or didnt carry. I like their store and they have friendly customer service. My main problem is the parking lot.The parking lot is ABSOLUTELY FREAKING D-I-S-G-U-S-T-I-N-G!!! Im sorry but it really is gross The parking lot is covered and caked in bird feces! I didnt want to get out of my car. They should power wash the parking lot once a week because it is DISGUSTING! You cant walk anywhere without stepping into it
VERY satisfied! The social distancing was a factor, but also I injured my foot and couldnt walk any distance. Curbside pickup was so easy, I might not ever go inside the store!! Kidding, probably will, but nice to have the convenience when needed. Barely had to wait at all on either the email or the pickup itself. Have always had a great experience at this store.
Dog had hair. Hair was dirty and long. Now dogs hair is short and clean. Many thankies!
First time that we took our dog to be groomed here. First of all, very great at checking in, friendly and attention is paid to your pet. Now the grooming. Her toenails were not trimmed correctly and the very next day my vets office fixed them. I have a Golden Doodle, and I just believe that I will have to take a photo of what the head of a doodle should look like, when I say a retriever face, please dont make my Doodle look like a Poodle! I will come back here because I believe that the groomer really wants to please the owner (me). God knows I get lots of second chances! We took her back, and they did a FABULOUS job, even gave her mani/pedi and painted her toenails pink to match mine!!
Nice clean store
Completely lost our business. We will stick to the local pet store from now on. We were interested in purchasing fish so I literally had to go to the back of the store to find an associate. There wasnt even one by the registers I guess they dont care if people walk off with products. When I found an associate she was able to page somebody. When I got back to where my husband was the associate was shaming my husband telling him that he was not able to buy guppies for our pond. She decided to tell him that putting a guppie in a pond was like putting a dog in a forest. Our pond is very small with lots of hiding places a heater for the winter and a canister fish filter. And we do weekly water changes. Going to the local pet store where they remember you every time you come in and discuss what your needs are and help you to problem solve is a much better option.
Very nice place to find what ever you want for your pets
Great cat food selection. But all out of hamsters?
Always have a great experience here. Getting another new addition in my life and they always got what I need to care for the little kitty
Kinda pricey but its nice. Cool staff
Great as always
If you want to know if this store is better than PetCo, then yes it is.The store employees are obviously pet lovers. Everything you could possibly need to find is categorized easily and every time Ive ever asked for help Ive recieved friendly responses. Over all a really nice environment, and the store feels like a safe environment for pets.We just started dog training courses, and our current trainer is very knowledgeable and understanding. She clearly has handled a lot of different dog temperaments.Basically I have nothing negative to say about the store at all.
Petsmart is an awesome place for all your pet needs. I highly recommend them to anyone
Sales Associate was very knowledgeable of the product in the Fish Dept.
Unprofessional, all but 1 staff were noticeably rude I believe Id rather do my shopping online. Really disappointed overall I do not recommend this store.
Best place for crickets and meal worms
Always a good experience friendly staff
They have quality products and great service
Friendly staff...🐟🐠
Love ❤ it
I was in and out, looked clean although the cashier I dealt with had an attitude, could have been an off day, but definitely not a good look.
Great customer service. Found out my dog would be a senior next year 🤨
First visit to this location, it was good.I went to pick up litter and food for my cat - I got exactly what I was looking for, though not the brands Im used to.
Good store. Helpful staff.
The employees are nice went out of their way to see if my dog food was delivered on the two pallets they just received. Only complaint is they are out of the Royal Canin German Shepherd food about every other time I try to buy it.
Took my grandmother s dog to the groomers and was very pleased with the results, plus the store clerks and groomer staff were so incredibly friendly!
Not bad at all. I only come here when local stores dont have what I need. Friendly and clean.
It is hard to find exactly wjat
Great store. But a bit expensive.
Cant find help EVER!!!!when I did... asked help because I found 2 abandoned kittens...kitten bottles?? Anything for 10 day old kittens?? Was told told go next door to Walgreens they might have something 😂🤣😂🤣😂😂😂Seriously???
Nice associates but high priced items. I bought a shock collar for my dog and it cost me $170 got it home and it didnt even work.
They have a pretty good selection of PetSmarts stuff. Need some more treats for cats, though!
Got my pitbull a really good life jacket for $50 and he loves it. I feel so much better knowing my fur baby is safe while we are out having fun.
Awesome and very helpful staff. Clean and well organized
Quick and polite service. I dont shop anywhere else for my kitty cat needs!
Great place to shop. Love the rewards.
Online it said it had rats but they didnt, but i did get a fancy mouse out of it and its name is spencer.
Great! We got the dog beds on sale that we went there for. I couldnt find the water filters for the dog automatic water bottle. And I forgot to ask someone. But we did look all over and could not find them. The store was clean and the workers friendly.
I have asked them multiple times to make sure to clean my dogs ears and trim the nails short. They dont listen. This time, I upgraded to the better package to get the deep condition, teeth cleaning, and nail grind, which is a massive $30 more. Again, we expressed that our dog really needed her ears cleaned and that their nails were too long last time. I get them back with her ears still dirty and their nails long and jagged! They were clearly not filed down and Im sorry the pictures dont do it justice, but trust me when I say dont waste your money bringing them here.
Second time I have taken my 13 year old dog, Bandit, to be groomed. The professional and overwhelming care given to Bandit by the groomer, Kayla, is incredible. I strongly recommended taking your dog to Kayla for grooming.