I fell in love with the hospitality and warmth of Adam’s Jewelers! The family oriented feel and wonderful service made me feel like I had such helping advice without the pressure of sales. I learned so much about the types of diamonds they have in stores and where they get the diamonds from (Sylvie). Joe helped me figure out the type of Diamond I was looking for in an engagement ring and they helped to resize my grandmother’s ring. I am so impressed with this business and will be returning for more!

This was such a great experience for my fiancé and I. Joe was extremely helpful in providing us with options and helped us with both the engagement and wedding rings. Picking out rings can be a daunting process and I cannot express how easy it was here. The atmosphere is very welcoming and there was no pressure to pick something out or make a decision quickly. There are so many options to pick from and they order whatever you want just to try on if needed. The turnaround time in getting the rings we picked out was also very quick. Will definitely recommend to anyone looking for a jeweler.

I found a Citizen Eco Drive watch for my son, got a great price on it and they even gift wrapped it for me! Support local businesses as much as you can folks, they are the backbone of our communities.

Professional, knowledgeable with a no pressure environment. Highly recommend this jewelery store!

I’ve been going to Adam’s for many years and always get wonderful service. Since they moved into their new space the capabilities they have to do color renderings of custom pieces is so helpful and the technology makes the process very fast. Highly recommend them!

Amazing jewelry store!!! They did a fantastic job helping me find a new setting for my engagement ring diamond. SO happy with the sparkly beautiful results! I recommend Adams Jewelers to anyone looking for a new piece of jewelry or wanting to update/upgrade jewelry you already have!

I went to Adams Jewelers to get an appraisal for an engagement ring. Even though this was not a big sale, I was treated with respect. Joe took time to review how he came to the appraised amount and went above and beyond to what I expected to help me. I definitely recommend them!

Great jewelry store that Ive been using for over 15 years now. Love the look of their new store and new location! Very much appreciate that the staff is always friendly, courteous, customer centered, and cost conscious. Joe has been particularly helpful with keeping our well worn & much-loved watches running. He can get all the right parts and has a fantastic watch repairman for the detailed work.

My fiance created a custom ring for me with the help of Joe, who is fantastic, and was stellar through the process! The ring was stunning, but nothing beats the level of service they have provided. I cannot say enough about the wonderful staff who have not only shared in our excitement but have provided outstanding customer service. I would recommend Adams Jewelers to anyone looking for an amazing experience in custom engagement rings or any other jewelry you might be looking for in the York area.

Have gotten every piece of jewelry there since the 1980s. Beautiful jewelry, pleasant people. Wouldnt go anywhere else.

Answered all of my questions and didnt try to sell me something I wasnt looking for. Great customer service!!!

Went in to replace the battery on my Apache Pine watch, they were very nice and it came out to be nearly inexpensive.

I took a bracelet in for repair. Mr Adams said they could fix the clasp. I was ok to pay the 89 dollars or whatever it took to fix it. It came back with the clasp not properly catching on both settings, only one. I patiently waited while they took it back to their repair person...it came back still not fully clasping on the catch. $1300 bracelet and all Mr Adams had was excuses for the quality even after I showed him that it still was not properly clasping. His family name on the line for this bad quality and he was like, I can take it back ‘if you want’...the piece they replaced, they made too fat. It was Fat the first time, it was Fat the second time. Instead of insisting on letting him fix it until he got it right, he was ok letting that bad quality go out the door. With that level of service I can’t see how he retains customers. I did not press him for time while he had the bracelet. I did not call the store nagging on when it would be done...I have him all the time he needed. If he sublets out his repair work, he is still responsible for the oversight of the repair work because his name is on it. I could have given him back the bracelet to fix but it didn’t appear they knew what they were doing and another attempt might have broken it or other, as they clearly didn’t care about quality the first time not second...I would not recommend them for anything but a customer service class.

Always goes above and beyond exceeding expectations and service.