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European Wax Center
1961 Aloma Ave, Winter Park, FL 32792, United States
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European Wax Center

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Ma
Review №1

I don’t ever leave reviews but I can’t pass on this one. Everyone here is so amazing! Always greet you with a smile and so welcoming. Tiffany is a rock star!!! She’s friendly, kind and makes you feel comfortable (even in the most awkward positions) And she doesn’t stop till she gets every stubborn little hair!! Love this place!!! 10 ⭐️ for sure!

Ha
Review №2

I went to see Tiffany today & she was absolutely incredible. It was my first time getting a bikini wax & she made me feel so comfortable & calm. She did the wax quickly & efficiently, & very minimal pain as well. I would recommend her to everyone! The facility is also very clean & all of the front desk staff is super welcoming & friendly. I definitely will be back!

Si
Review №3

It was my first time ever getting a wax in general but Gillian made me SO comfortable! It wasn’t nearly as scary as anyone ever makes it out to be, and she was very informative about everything, answered all my questions, we had great conversation, and it was just a really great experience. I’m very happy with my decision to come here! Can’t wait for my next appointment :)

In
Review №4

Super quick and efficient! Everyone is nice and welcoming. The wax pass is def worth it if you want to keep coming for more sessions. I love coming to this location and Tiffany is the best! She made me feel super comfortable with my first Brazilian, she does a great job!

Ka
Review №5

I’ve been going here for about 2 years and would recommend to all my family and friends. I always choose Tiffany, she’s awesome! Aside from being very welcoming and making me feel so comfortable, she’s meticulous when it comes to removing any and ALL hair! She’s the absolute best!! All the ladies at the front desk are very friendly as well.

ok
Review №6

I wanted to try a new waxing places so I was browsing Online and came across this place. I was looking for a place i could get my eyebrows waxed with good reviews . Called to to see if they had walk ins but unfortunately they didnt at the time. but I was able to get an appointment only 45 minutes later. The building it self was super clean and gorgeous. I was so lucky to have a friendly technician name Tiffany she was so professional and super kind. I felt like she knew exactly what she was doing and gave her full access to my brows with no hesitation. I was super impress with how they came out. I will definitely return

As
Review №7

The reason I go to EWC clean facilities, courteous staff and professional waxers. They never disappoint.

Kr
Review №8

I’ve been there twice now and have left with patches of hair still that I’ve had to go back and pluck myself. I then called to cancel my follow up appointment and Christina the manager asked for my return and a another chance. Came back and they didn’t let me in because I was 10 min late and they have a 9 MIN LATE POLICY so for 1 minute they refused my service. (Mind you I gave them a heads up that I was running late)My only advice for this location is to learn the importance and value of customers. We are what keeps business’ going.I’m sure that’s why this is one of the only locations locally that always has appointments available.

As
Review №9

I’ve been going here for 1.5 years now . The Aloma location is SO CLEAN ! Even before pandemic. The receptionist is always nice and yes she convinced me to get the lotion and took her time explaining to me the difference between the polish and lotion. My wax specialist is Tiffany! She’s the best and makes sure you’re comfortable always and is super nice . My sister who lives in NYC comes all the way from New York to come see her . Thanks Ladies !

Ry
Review №10

Tiffany is amazing!! She made me feel so comfortable during my first wax. I highly recommend anyone new to waxing to request her! Thank you Tiffany!

Jo
Review №11

Tiffany is a GEM ! Shes Super Sweet & Professional. I Couldnt ask For A Better Waxer Here In Orlando During My Stay from NY. Whenever Im In Orlando She Will Be My Go To & She Should Be Yours Too ! She Left My Skin Flawless Ladies ! Best Brazilian EVER ! But no seriously, BOOK HER If Youre Looking For Great Service & NO HAIR Left Over !! Thank You Tiffany, Youre Awesome !!!

el
Review №12

Tiffany is my favorite waxer I’ve ever had! She pays attention to details and makes sure you have the most comfortable experience possible. Great for someone looking to get on a waxing schedule

Ju
Review №13

I’m only here to brag about Tiffany!!! I have been getting Brazilians since I was 16, 17 years later, I am amazed. I never wrote reviews and I am really picky. She is thorough and I am impressed!

Ti
Review №14

I’ve been going to this location since May/June 2020 and it’s the best one I’ve been too. It’s clean and friendly. The wax specialist I always choose is Tiffany and she’s the best !!! Makes me feel comfortable and she’s so nice ! The front desk people are friendly as well. I tell my sister who lives around the area to go here too.

Ca
Review №15

I love the Winter Park location and especially love Tiffany!!! She is professional and make me feel so comfortable with her! She makes the process quick, easy, and as painless as possible. She is the best!

Ka
Review №16

I’ve been coming here since October and I DO NOT regret my decision in choosing to get a wax pass. I get waxed every four weeks and the results have been AMAZING! My confidence has come back and I’m excited to be wearing a bikini again after avoiding wearing one for over a year. Before going to Tiffany (my wax tech, I had terrible PIH, inflammation and bunch of ingrown hairs. Since getting waxed by hair consistently with the added boost of her treating each ingrown hair follicle during the wax sessions (I was informed that not every wax tech there does extractions), I’ve seen major improvements in my ingrown hairs and PIH down there. I’m so pleased with how much she has helped me that I make sure to tip her well after each visit and I let her know that she is the cause of my great results. I keep telling her to create her own business and once she finally does I’ll make sure to follow her journey in her business and support her because she has helped me gain back my confidence in my body and for that I am very much grateful.

Na
Review №17

I booked an appointment earlier today on a whim after I decided I wanted to try out a different EWC location. This location was so much better in every way and im definitely coming back. The covid guidelines and precautions are taken very seriously and the location is so clean. I was immediately given a temperature check and offered some hand sanitizer when I walked in and was asked if I had any covid symptoms, etc. ..my wax specialist was Taylor and she was very thorough! She was very accommodating when I couldnt hold a certain position to get waxed and she offered alternatives to make it easier and more comfortable. On top of being thorough and accommodating, she was very quick and super nice! The conversation flowed so easily and im not usually one to converse during a wax. I havent gone to any other wax specialist at this location, and Im sure theyre all great, but I will definitely be going back to Taylor every time! 12/10 would recommend!!!

Le
Review №18

Sky makes waxing not so bad!

Ki
Review №19

First timer here. Heather made me feel super comfortable. She was super quick and talked me through the entire process. Ill definitely be back.

Ka
Review №20

Location and costumer service was very good. They have this really cool prepaid plans which is great if you want to keep waxing and don’t want to worry about having the money on you every time.Waiting time was a big turn off because you are supposed to be there 10mins before your appointment, which I was, and I ended up waiting 40 more minutes because the person before me got there 5mins after me and they let her go in first... that made me a little upset. They use a dark blue hard wax which kind of irritated my skin (I have sensitive skin) and I felt the wax lady had to go through the same area more than other places I’ve been to, and that’s why I’m giving 4 stars.

Em
Review №21

** KIDS ARE NOT WELCOME**Let me start of with saying, I have been a member for several years. I live close to the Waterford Lakes location, but due to a high turn over rate and having to keep changing esthetician’s, I decided to visit the Winter Park location, in hopes I could find someone permanent. It’s really been a hit or miss with EWC over the years, most good esthetician’s leave. I found Miki, which is an awesome person and great at her job, never had an issue with her, unfortunately due to the horrible customer service from the front desk attendants, I will not be back. The two front desk receptionist’ Sabrina and Dani were extremely rude and out of line this evening.Apparently EWC does not allow children to go in the building, due to “Covid”. My minor daughter and I arrived on time and were told she was not allowed to enter the building, the woman Sabrina approached me in a very rude manor, it’s not always what you say it’s how you say it. I was told my 13 year old would have to wait outside the building. I was ready to cancel my appt if my daughter was expected to wait outside. I was then told by another receptionist Dani, my daughter could wait in the waiting area. For years I have brought my daughter in the room to my appointments and never had an issue. I was told that I was sent a text message about the “new” policy, in which I explained I hadn’t received. They could care less, Sabrina lectured me about the new policy, she must have mentioned 4-5 times they sent a text. It totally went over her head when I explained from the beginning I had not received any text.As I walked back to the room I heard the front ladies talking but couldn’t make out what they said, but apparently while I was getting my wax Dani was talking with the other receptionist Sabrina saying that my daughter should be embarrassed. This was completely out of line.I addressed this with the two ladies, which were overly argumentative the receptionists argued back and forth me for several minutes, Dani even saying “Jesus Christ” as she was frustrated. They have no business working face to face with people as they only added fuelto the fire with their comments. This is completely unacceptable behavior. I pay for a service and expect professionalism. They escalated a situation the was truly a misunderstanding.I followed up on the EWC website and as of 3/10/21, it does not state you cannot bring children. I get being safe and wearing a mask, nobody is disputing that. We had masks on. But to tell me my minor child has to wait outside is unacceptable. After today EWC will never see another dime from me.You know there’s an issue when employees feel they can talk and treat to customers any kind of way. Makes you think why their turnover rate is high as well.We are in Florida. We have no lockdowns or mandate. To say a child cannot go in a business with their parent is insane. Do better EWC...

Le
Review №22

I arrived for my appointment today but was denied entry because my INFANT was with me. I was told due to Covid no one can be with me. That left me speechless! Where in the world am I supposed to leave my infant? Home alone? In the car? Ridiculous rules that dont make any sense whatsoever, even in light of covid. Also, this means if youre a single mom to an infant or any child that cant be left alone, and you wont or cant hire a sitter, well, screw you then I guess?! Ive been everywhere with my baby since covid began: doctors, chiros, salons and spas and this has never happened before. Bad business, small minded people, needless to say I wont be coming back.

Ti
Review №23

I had a wonderful time there, everything was so safe and professional. I honestly do like the person all there and I would go there any time…

Zo
Review №24

They are raking temperatures which is great. Staying safe but they make you wait in the car. This is florida. It is hot. So if you do come make sure you have the AC blowing in your face or you will be wasting your time. I was in my car 30 mins waiting to go in. I don’t have the habit of having the AC blowing in my face. It’s 99 degrees out so yeah people are gonna be warmer. Definitely not coming back again.

Br
Review №25

I always buy the eyebrow wax specials and go there once a month. Gloria is the girl I always go to and she does a spectacular job. She’s really great at giving advice on how to obtain your brow goals and not waxing too much. Their customer service girls are always smiling and nice and they always confirm my appointments a day in advance.

Dr
Review №26

Great staff, always a great experience.

Ma
Review №27

Gloria revived my brows. I have gotten endless compliments since getting them done. She also had the perfect product recommendations for my brows and skin. I feel like a new woman. If you ever have the chance to come here let Gloria slay your brows.

Im
Review №28

Ive been going to Andrea for quite a while now and shes great! Always does a great job! Never been burned, never irritated my sensitive skin, and never made me feel uncomfortable. Front desk is very sociable!

Ka
Review №29

Gloria is absolutely amazing! She is so sweet and does such an amazing job. The front desk girls were kinda passive not overly friendly but not rude.

Em
Review №30

Very clean facility and friendly staff. Wax pass is a great value. Elizabeth does a fantastic job, is very friendly and remembers things about you so the chats during the service make me feel very comfortable and relaxed. I’ve been coming for several months now and wouldn’t go anywhere else.

Ca
Review №31

Great customer service. I had Brittany she was great an patience. She also kept a conversation going to keep me from focusing on getting wax. She is very gentle. I will always ask for her when i get waxed.

So
Review №32

Worst Brazilian I’ve ever gotten. So much hair and wax left. Called for help and they offered a touch up but I like an hour away. I’m extremely frustrated wasted $59 on a terrible job.

Ja
Review №33

Bernie is the best! I have never been complemented on my eyebrows until I met her!

Sa
Review №34

I went yesterday with 4 friends and 3 of us got the full bikini. Elizabeth was very nice and you could tell she enjoys helping people. It was my first time and I felt comfortable and new afterwards.lol. I would definitely recommend this location. The pain is bearable.

Al
Review №35

I use EWC for many years for eyebrows and underarm waxing I love it

Sa
Review №36

Great customer service and great waxing services

Ju
Review №37

Went for the first time customer special (half off) and was really happy with my wax and the wax specialist ! I am going back!

Su
Review №38

Great environment.. and lovely staff. Made an uncomfortable situation very comfortable.

Ma
Review №39

Fast service. Accommodates special requests. Food was delicious. Recommend

Ki
Review №40

Brittany was my waxer and she did amazing!

An
Review №41

Got my eyebrows done. Even though I said keep them thicker and clean up, she thinned them out...Then they try to sell their products - their eyebrow pencil is supposed to change my life..well I didn’t buy it because I’m happy with my current products and eyebrow pencils don’t work well for me.

Al
Review №42

I have been going to the European Wax Center for years 1st to the Waterford lakes location then to the Winter Park location. The customer service at the Waterford lakes location is far better! The woman at the front desk was rude and very short with the clients.

Ki
Review №43

I LOVE JOANN !! She is the bestShe saved me after another European wax salon destroyed my first experience !!The staff is great and the prices are the best around

Em
Review №44

Shannon at the Winter Park/Aloma Ave office is fantastic!! Makes it go very quick, but is thorough!! Ask for her!

De
Review №45

Nicole is amazing !! I get my Brazilian and she is the quickest one to go to ! Easy to conversate with.

Sa
Review №46

They do good job, but the staff are just minimally friendly and youll never see the same person there twice

Ja
Review №47

Staff are very professional and service is Great.

Le
Review №48

Had an appointment. The appointment was confirmed. I showed up on time and checked in but the front desk did not see where I checked in. I waited 45 minutes in my car. Did not receive my service.

an
Review №49

I love this place quick service and fabulous staff!!

Ka
Review №50

Usually do a great job that lasts for weeks

Na
Review №51

Wonderful ladies here, they use the wax with no strips needed.

Va
Review №52

Good service, friendly. However, I like the Waterford Lakes location better.

Jo
Review №53

Ive used multiple staff members for almost all different types of services. They all are amazing

zu
Review №54

Andrea was amazing!

Br
Review №55

Always very fast and efficient

Am
Review №56

This place is great and Melissa is the best!

Am
Review №57

Loved it! Miky was great

Ke
Review №58

Please do not go. I have never gone for a wax and the staff want leave the room to let you undress. Down right creepy as heck.

Ar
Review №59

My Experience were very bad with the Brazilian Wax they burn me 7 times out of my 10 vists. Will never go again.

Ya
Review №60

Great service.

br
Review №61

Always a pleasant experience!!! Gloria is amazinz!!

Lo
Review №62

It was a MAGA experience!

Cy
Review №63

Great Service

Te
Review №64

GREAT CUSTOMER SERVICE

Ka
Review №65

Professional, friendly and quick!

ay
Review №66

Ask for their eyebrow specialist Gloria

Di
Review №67

Good site

de
Review №68

Love them

Er
Review №69

Wax!

Information
28 Photos
69 Comments
4.5 Rating
  • Address:1961 Aloma Ave, Winter Park, FL 32792, United States
  • Site:https://locations.waxcenter.com/fl/winterpark/winter-park-0469.html?utm_source=google&utm_medium=search&utm_content=local-listing&utm_campaign=gmb-listing&utm_term=ewc-gmb
  • Phone:+1 407-681-6262
Categories
  • Waxing hair removal service
  • Beauty salon
  • Beauty supply store
  • Hair removal service
  • Spa
Working hours
  • Monday:8am–8pm
  • Tuesday:9am–6pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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