It was a great experience! Switching dentists after 20 years is hard. I am very critical of new providers. My experience was amazing from making online appointments to filling out online forms to being greeted when I arrived. Makenah, my hygienist, was such a pleasure. Very gentle but effective! It was a very comfortable 1st experience. Dr. Amber was so cute! Very sweet, very knowledgeable, very thorough. I just loved her. Requested her for my daughter who is coming in a few weeks.. No need to shop for other dentists. This is a one stop shop and I will be staying.
After moving up to Winchester from Blacksburg, Va and dealing with COVID-19, I started doing research on dental practices in the area. Based on reviews, I decided to try Smiles of Virginia. I have been very pleased with my experience so far. The hygienist was thorough in cleaning my teeth and explaining about the process of cleaning and x-rays. My appointment with Dr. Stitely went very well and everything they were doing was explained very well. I would highly recommend this practice to anyone!
Fabulous experience! I was a new patient and just went in for a cleaning. My hygienist explained so many things to me. She took a picture behind my two lower front teeth so I could see what they look like before the cleaning and after. So cool! It was also fun to see the digital x-rays. I mentioned I use an electric toothbrush, so in my goodie bag at the end of the visit she gave me a replacement head, instead of a standard toothbrush. Very impressed with this offices progressive technology and professionalism!
Ive gone to Smiles 3 times now and I have been very satisfied. The staff is warm, welcoming, and knowledgeable. The hygienists are great, explain things well, and are very kind. Ive seen 2 of the three doctors in the practice and while the meetings were brief, I felt like I receive great service.A friend and a neighbor both recommended Smiles to me because they had such great experiences with them, and I highly recommend them as well.
Every single visit is a 5! Dr. Amber, Dr. O, and all the hygienists are AMAZING! Ive had several extractions and several big cavities filled and Dr. O and Dr. Amber are excellent at what they do and, quite honestly, I barely know that Im having major work done! The front office staff are the bomb as well. If youre in search of a dentist look no further!
Recently made the leap to full time resident in Winchester/Frederick County and decided to find local healthcare providers. I was a new patient and they found a way to fit me in two months before my old Doc in Baltimore could. Then two weeks later fix an issue that they discovered on the first visit. Im very happy with the quality and expediency of service provided. That they offer more services than a traditional dental practice is a bonus. I highly recommend them.
This has been a long journey and well worth it. I got implants in the bottom and a plate on the top. From the beginning everyone was nice and helpful. I had 7 teeth removed on the bottom which is all I had left. Dr O. Was very nice and always asking if everything was good. Hes the first dentist that Ive met that could actually get me numb enough. Id recommend them to anyone. The whole office staff and dental staff was nice and caring and helpful
Staff is very friendly and professional. The dentists are excellent. They explain the procedures and go above and beyond to make sure you are as comfortable as possible. They also were able to accommodate me immediately when I had an emergency situation. I would highly recommend this practice!
Absolutely love Smiles. They are very welcoming, friendly and knowledgeable. They take their time to explain what procedures need to be done. The part I love the most is they take away the fear of going to the dentist!
Thorough and professional new patient exam with x-rays and cleaning. The patient history, a full spectrum of x-rays, Dr Amber Vs exam, and the deep cleaning all fulfilled my greatest expectations. Thank you! I will certainly follow them after relocating to their new offices for regular care.
The absolute best dental practice I have ever been to! We are a family of 5 and all of us go here! The hygienists and dentists are all amazing! Highly recommend them for the whole family!
Dr. Niels Oestervemb is a great dentist. I have been to almost all the dentists in Winchester for over 26 years, and everybody has failed me. I am not going to mention any names here, but one doctor pulled my wrong tooth!I have few implants done with Dr. O. He and his team is fantastic. He takes his time to explain everything before and after the procedure. I highly recommend him.
A professional office that makes you feel like you are amongst the best people in the business. Very friendly staff that treats everyone with compassion and like you are family. Has the most up to date equipment that makes your visit a trusted experience. The Office is moving to a new location and I am sure Dr. O and Dr. Amber will have designed a new wave state of the art, all inclusive and comforting place to go for all your Dental needs. An ALL AROUND GREAT PLACE WITH GREAT PEOPLE!
Such friendly and thorough service! They took their time to make sure I got the results I was looking for and did it all in a very friendly manner. Thanks for the smile guys, I love it!!!
Everytime I have gone in it has been a pleasant experience. This time I had a new assistant and she was quiet rough. Hope it was just a bad day.
This is her daughter, Teresa Cripe, also a client. . Everything was great! I really like the decorated ceiling lights, with the flowers & trees. It is very pleasing to look at, especially while getting worked on. Ofice is very clean & up to date equipment. Staff very professional & courteous. It was an enjoyable, pleasant experience.
I’d highly recommend Winchester Smiles, especially Dr. Stitely! When you move to a new area, finding a good dentist is one of the hardest things to do. Being anxious about visiting a dentist didn’t help the situation. The staff at Winchester Smiles was very nice … they accommodated my busy schedule for an appointment, and Dr. Stitely calmed my fears. I had my first appointment which was for two hours … and as Dr. Stitely promised, it was pain free!!!! I’m definitely going back to this practice!!!
The dentist can be an intimidating experience especially if you have not been consistently in years. This was the complete opposite when I visited Smiles of Virginia for my first visit. The staff were friendly and made me feel comfortable. Their COVID safety protocols were excellent. The staff catered to me needs and wants and did not try to push unnecessary procedures. Im excited to call Smiles of Virginia my dental family.
Patient, friendly and understanding. I will return. Dont come, I dont want lines to form forcing me to wait for great service.
Awesome experience, Dr Amber, and everyone here make you feel welcome and part of the family. Caring personal attitude and professional demeanor from everyone. Lisa my hygienist was amazing and skilled. Communication from Amanda and the front desk was outstanding. Covid protocol was outstanding. We are very happy to have found our dental providers.
Once again, Dr “O” used his trustworthy and exceptional clinical skills to find out why I was having extreme sensitivity on a tooth that had a porcelain veneer. I thought the worst would possibly have to be done but it turned out well with a few adjustments to my bite and other recommendations. My family and I are so fortunate to have Dr. “O” as our dentist.
This is easily the best dental office I’ve ever been to. Dr. Amber is so kind and thorough. I had to have quite a bit of dental work done and every time she made sure we had a plan and a back up plan before we even started which eased any fears or concerns I may have had. All the staff were amazing and I always felt like I was in good hands. My dental Hygenist is Rachel and she has the ability to make you feel important even when it’s just a checkup. Even though I had only had her once before for a quick cleaning she even remembered where I worked and asked me about my job. Whether you have had bad dental experiences and need somewhere you trust or just want to move offices this place is amazing. My husband, my sister and law, and I all switched here and have had great experiences.
Dr. Amber DeWeerd is a great dentist, gentle and very intelligent.The staff at Smiles of Virginia Family Dental Center, are knowledgeable, very helpful, and polite.Only one drawback, the prices for the dentistry services offered at this practice, are very prohibitive to many. (Prices in all medical fields are exorbitant and should not be.)It is truly a shame that more who need a good dentist, must go without.
I recently went through an issue with a local dentist office and wanted to find one that I can feel comfortable with and I came across Winchester Smiles of Virginia and I could not be happier! Being able to fill out all of the paperwork in advance was great to see as well as the communication via text and email. It started from the Front Desk (Amy) to the Dental Assistant (Abby) to Dr. Stitely, it was much appreciated for all the help. I look forward to being a regular patient for many years to come. Thanks!
I have a history from childhood of dental fear. Everyone in this practice is sensitive to my past, caring and kind. I would give them as many stars as possible. I highly recommend them.
Great staff! Been there twice since moving to VA, and they always make me feel comfortable. My wife loves them too!
I have always enjoyed my biannual dentist visits and this was no different. My husband and I are new to the area and as such were looking for a new dentist. I am so glad I picked this office. The staff was kind and courteous. The hygienist and dentists were professional and personable. I also appreciate that the office is taking the pandemic seriously, while still maintaining 5 star service for their patients. Wonderful office, great staff, 10/10 would recommend.
I cannot say enough great things about Smiles of Virginia! Everyone in this practice is phenomenal! The front desk staff are friendly and always helpful...the hygienist are very professional and thorough. The doctors are so kind and caring, always making sure you’re comfortable! Really amazing dental practice!
All of my family members who have lived in Virginia have been and continue to be patients here. I feel really happy and extremely relieved after my last visit due to Dr. Stitely and the whole team here being really great, the super clean office, and being a very nonanxiety-inducing environment.Those qualities mean a lot and Im thankful for that.
I go to the dentist twice a year now, and every visit is so pleasant. The staff is amazing! They’re extremely nice and they do great work.
Root canals / dental work cause me a lot of anxiety. That is no longer an issue thanks to their sedation methods as well as their caring and professional demeanor. I really appreciate the time they took with me to ensure I would have a good experience.
Very clean, they are gentle and tell you what they are about to do before they do it. ☺
By far the best dentist office I have every been to. As someone with dental anxiety, I have been made to feel so relaxed, and never shamed. Especially during this time, I feel safe, as they have taken all the necessary precautions. Jenna is my hygienist, she is knowledgeable, quick and gentle. I would see both Dr. O or Dr. Deweerd anytime. Would recommend (and do) 100 times over, best dentist in Winchester!
Very friendly and professional also fairly expensive, but you pay for quality! The entire staff was wonderful and non judgemental
This is a wonderful office. I usually hate going to the dentist, but everyone here has been great to work with and very patient and understanding about my anxiety. Dr. Amber and Dr. O are great; they both give great easy-to-understand feedback and explain the next steps of the process very well. I would recommend Smiles of Virginia to anyone looking for quality dentistry.
First visit and everyone was professional and friendly. More visits to come and looking forward to top notch dental work.Adding on, another visit and a great experience! Smiles Dentistry is above par in the dental work and caring they show. Simply the best ... and have they have completely erased the severe anxiety I had from going to the dentist for most of my adult life. Thankful I found them!Today was another visit to begin the process of getting dental implants. Yet again, a wonderful experience. Everyone, from Dr. O and Dr. Amber and the staff are amazing. Professional, patient and kind. Just cannot say enough about the quality of the work (and the amount I’ve had has been significant). Huge 5 STAR review for Smiles of Virginia Dental Practice!
Dr. Stitely is amazing. They got me in quickly and set me up with a treatment plan that I could work with. After my appointment today I got home and was amazed at his work. The entire office is amazing and polite. I will definitely recommend this office.
The staff is super nice and professional! Every single person I spoke to at this office was very nice and knew what they were doing. I felt comfortable being there and would definitely recommend this place to anyone looking for a dentist!
Thank you for making my mom pay the $400 before you started the procedure, I’m just curious to know if you make all your patients do that or just the colored ones?
Great Services, lovely people, and just a nice atmosphere. Loved it.
The staff here from the front desk to the office manager to the doctors and nurse and assistants are all so wonderful! I have not found a dentist in years that I felt comfortable going to, and Dr. O and his staff make me feel like family. They are so caring, understanding and accommodating. I’m actually looking forward to going back for my next procedures. Also, I highly recommend their sedation dentistry!
I highly recommend Winchester Smiles Of Virginia. Everyone was so kind and gentle . Dr. Stitely was amazing and made me feel at ease immediately.I have found my new dental practice.
By far Dr. O. Is an excellent Dentist.When it comes to tooth extractions, quick and painless. I dont think you will find anyone better. As for the organization there awesome. So if you are scared to go to the dentist this is the place to go.
I never thought I would find a dentist I actually liked. Dr. O is the most caring, attentive, and professional dentist I have ever met. I have had extensive work done and been seen several times over the past few weeks in this office. Each and every time I have received the most exceptional care. I highly recommend Dr. O and his team. They really do treat you like family.
A 15 year journey to resolve serious dental problems that I started having in my 50s has finally ended in finding Dr. O. Over that journey, I had multiple failed root canals, crowns and extractions. I also was advised to have two apicoectomies. All of this led to considerable chronic pain and discomfort not to mention sky high dental bills. I went to Dr. O at Smiles of Virginia to seek a second opinion after the dentist I had been seeing recommended a double bridge. Dr.O did a comprehensive exam and explained in detail how he could help me. He said he would need a day over the weekend to study my x-rays and put a plan together in writing along with the fee he would charge to do all the work. When I returned to review the plan, I was impressed by its scope and reasonable cost. He even said he would include a custom made night guard to prevent damage to my new teeth. He performed 7 implants with crowns and an additional two crowns on teeth that needed them. Due to the professional skill of Dr. O and in house technology, I am pain free and able to chew normally again. Thanks Dr.O and your terrific staff!
Absolutely loved and recommend this practice! Everyone was kind and welcoming. For the first time ever i can say i could have fallen asleep in the dentist chair. Happy to have found this practice by a simple Google search and will be a long time patient.
The staff had great communication and when I got there everyone I dealt with was very friendly!I’m going back in a few weeks!Dr. O was great! He explained everything so well and set me at ease!Rachel did an amazing job cleaning my teeth!
Such a friendly staff! They were very patient with me when I was scared to get numbed. And all the ladies at the front desk are amazing with helping workwith my schedule and changing it if needed! My son has never complained here either. Great place!
Haven’t gotten the procedure yet, but I was super nervous walking in, and now, after leaving, i’m genuinely excited to get the work done here thanks to everyone’s happy attitude!Cheers all- David
Absolutely wonderful office and staff!
Had another great visit with you all. Dallas is always consistent and friendly. Shes so gentle yet thorough. Dr Amber was informative and easy to talk to. I almost rescheduled with the virus going on, but Im glad I didnt. All of you handled things really well. My wife and I both had appointments today at separate times and we are extremely satisfied with how everything went. Continue to be safe and take care of one another. We pray for all of you!!!
They were so nice and welcoming. They introduced me to each person that came in the room. They told me each step they were doing so that I was aware of what was going on. I give this place more then 5 stars.I also set up an appointment for tomorrow for my 3 year old son so that he can have his teeth checked and brushed with Fluoride. And make sure everything is right with his baby teeth. You know worry mommy over here, making sure his son teeth are ok and also Mommy. Can’t wait to see the new place they move to. It’s really going to look nice.Thanks again for all you guys do during this covid 19.ThanksKristin Sligar
I absolutely love my dentist office. great customer and always welcoming. comfortable environment. With everything that is going on right now their office is prepared and follow all guidelines. Thank you for making everyone feel comfortable in your office. Just know someone out here values your work. God Bless
Very friendly, kind and efficient practice. They make one know they are cared for by the time spent with the patient and excellent patient education. State of the art equipment and practices. We are blessed to have them here in this community!
I don’t like going to the dentist, however the dental hygienist made me feel so comfortable I really enjoyed my cleaning and the conversation we had. The Doctor was just as friendly and I can honestly say that this was the best dental visit I’ve had in my 59 years on this planet.I highly recommend!KH
Great experience. Lisa was fantastic and so is Dr. Amber.
We just moved to the town and were looking for a new dentist. Luckily a friend had come to Smiles and recommended it, and were so glad they did. All of the staff and doctors were great to interact with and we had an excellent visit!
Very friendly staff explained things well I feel very good about the practice
This practice welcomes you in their front door just like your Mommas house 🥰..... from the front door through every aspect of your visit they make you feel like you’re the only person they see all day!!!! It’s always a treat to see them💞
For one who has always had dental anxiety, Smiles is Virginia has been a blessing to me and my son. Everyone is so kind and genuinely make every visit relaxing and enjoyable. The goodie bag at the end of the visit is definitely a plus. My four year old loves to see what new things he has which encourages him to brush even more! Thank you all for being wonderful. Dr. Amber you are one of a kind!
Dr. Amber was incredible as was her team. I hate the dentist and always have but with a little sedation help, this was an experience I didn’t hate. They will definitely be my primary dentist for now on.
Well organized practice with personable yet skilled staff. Very happy to have finally found a great dentist for our family!
I was referred to Smiles of Virginia by my best friend and they were great!!! Very pleasant, helped me fill out my paper work, office is exceptionally clean, and Dr. O explained everything to me. I would definitely recommend this office!!!
The staff is always so nice and professional. In addition? The facility is clean. They have taken major precautions for covid. My favorite dentist office ever!
I just finished my 2nd implant due to resorption. Dr. Oestervemb is fantastic everyone is so friendly and caring he knows that I have that fear of the dentist like so many others. I really am feeling very comfortable going to the dentist now with all that I have had done with very little discomfort. My teeth look so natural when I came home after receiving my implant I showed my husband he didnt even know which one it was he was very impressed. Also after every procedure that I have had when I leave there I have never had any issues. I would highly recommend Smiles of Virginia
I have had the best tech for the past several years. Now she is going to retire next March. Outstanding work by all. especially Dr. Amber and Dr.O.
Smiles of Virginia is the best dentist I have ever visited. Historically I have hated going to the dentist, but they put me at ease. I feel comfortable with their levels of professionalism, expertise, and bedside manner. They go the extra mile. Lori is especially awesome!
Extra precaution and care are ultimately applied when fulfilling your appointment at Smiles of Virginia. Dr. Amber and staff go all out to insure your utmost safety as doing dental business in our new normal with the highest caliber of professionalism. Youll have the best of dental care from the best dental professionals in Winchester.
Staff is amazing, going to the dentis is something I fear and despise, coming here you get a warm welcome followed by staff that listens and makes sure you are comfortable with what is goin on, they are there to make sure you get the right thing that you want and make sure there is explanations every step of the way, I am so glad I chose to finially have this journey begin and with This great group, I can’t wait to see the final smile I will achieve!❤️
Dr. Oestervemb was great. He was very concise explaining the procedure and attentive to his patient’s needs and concerns. His staff and employees were extremely nice and helpful. I wouldn’t hesitate to recommend Smiles of Virginia Family Dental Center to friends and family in the future,.
Very impressed with this Dental office. When my current dentist couldnt see me until November, Smiles of Virginia got me in the very next day! The Dentist listened to my concerns, and quickly consulted the perfect solution, with every concern in mind. My new Dentist Office!!!
I was terrified of the dentist, but these lovely ladies and gent, have made me feel so comfortable and gentle with my mouth. I would recommend them to anyone.
I am very fearful of the dentist . Ive been coming to Smiles of Virginia ever since they moved into Dr. Kings practice, ( he was my doctor as well). From cleanings to cavities to a crown they have calmed my fears and performed procedures for me without pain. Dr Amber explains things clearly and professionally. I truly appreciate the whole staff for putting me at ease from the time I walk in the door to when I exit the building. Thank you all.
I appreciate the personal care and understanding provided by Dr. O and his staff at Smiles of Virginia Family Practice in Winchester, VA. Considering the ongoing issues that we have in the world these days its good to know that there are good health care providers that we can rely on!
Staff is extremely cautious about COVID-19. Obvious team environment at play at this office. Felt more like a neighbor than a patient. Five stars is not doing justice to this practice.
Staff was friendly and put me at ease.
They were very nice and calming. 10/10 would recommend.
Every experience I have at Smiles of Va is a good one! I take my two children of 3 and 6 there and they always do very well. Today I had my very first adult filling and Dr. Amber set me at ease from the very beginning!I have been to several dentists in the Winchester area over my years and I think I found the one I plan to stay with for a lifetime!
Everyone in this practice can be described as kind, professional and incredibly helpful. From the first phone call to walking out with a comprehensive treatment plan, my family was treated with respect and empathy. Do not hesitate to make Smiles of VA your dental provider!
They saved my teeth when no one else could and Amy is amazing!!
Very professional and friendly. Took all the necessary precautions for COVID. It was a very safe visit.
Very quick appointments. Very clean. Extremely friendly staff. I will take my kids here as ling as I kive in this area. Very good dentist. Would reccomend.
When I walked into the reception area, the first thing I noticed was my name on the board welcoming me as a new patient! Wow, what a nice touch! The ladies in the front are extremely friendly. Lisa, my hygienist was amazing. Always making sure I was comfortable during my cleaning. I was so relaxed, I could have taken a nap. Dr Amber the dentist, was also amazing. I will definitely spread the word about the wonderful experience in this practice.
Everyone is very nice. It’s a very comfortable environment. I’m never nervous when I go in for a appointment.
These people are wonderful! I’ve never felt more comfortable. Very clean and friendly atmosphere. Came here for an emergency tooth extraction and they were able to remove it right then and did an amazing job. I plan to keep coming here for any further needs!
I can’t imagine you will ever find a dental practice more skilled, more committed to excellence than Smiles of Virginia. They are impressive.
I was completely satisfied with my visit on Tue 2/23 especially withDallis, she was very kind.
I love this dental office! I have always been afraid to just walk in the door to a dental office, but this office is so different than any I have been to. Everyone is so nice and caring! I highly recommend anyone to go! You won’t regret it!
Dr Amber is so sweet and kind; she is very knowledgeable and works with you to find the best most affordable option with no pressure. I have been to dentist offices where they will push you into the most expensive option with suboptimal results. This is not that office! I loved my hygienist today Rachel,so nice and kind. They are so nice to chickens like me
Dr. O and Dr. Amber are both great dentists I have had the pleasure of working with the both of them. Dr. O removed my wisdom tooth, I was in extream pain and was seen that day with no appointment and as a new patient. Dr. O removed the tooth immediately with very minmal pain and a quick recovery. Dr. Amber preformed a root canal along with filling a few cavities with very minimal pain. Dr Amber along with my hygienist spent a few hours with me and they were both very caring and informative the whole time. Both doctors are very caring for the patients along with their friendly and knowledgeable staff I had a great time, my wisdom tooth was the first time Ive ever been to the dentist and the experience I had was amazing and made me come back to have my first none emergency appointment. Thank you guys 😁 👏
Wow, I am so impressed with the COVID-19 rules the office has installed. When you arrive, you call the number that was given to you to let them know you are sitting in your car. Each parking spot has a sign with a number so you can let them know where you are. When your chair is open, a technician will come out, take your temperature, also you must wear a mask to walk in. You can’t take it off till you sit down. Every employee is in PPE gowns, face masks, hair coverings, and glasses. All of this on top of the fabulous personnel that works there. My hygienist Lisa, is amazing. She’s so gentle on your teeth. I love her. And of course Dr Amber, she makes this office what it is, FABULOUS! Let me not forget Amanda at the front desk. This is not only a dental office, it’s family!
Great first visit with a friendly staff and very knowledgeable. Would highly recommend!
Excellent services, very friendly and knowledgeable. Would definitely recommend Dr. Richard to anyone. Ive had 2 great experiences. 1 cleaning and 1 filling. It is nice to finally have a quality dentist that accepts my insurance.
I had a rough time after a root canal with my last dentist and it left me flat terrified to see a dentist again. Everyone here is so kind, and explains things so well, and left me a lot happier with my teeth, and less scared to go see the dentist. They’re incredible and I’m so thankful to have found them!
I have been a client of Dr. King’s office for over 20 years now as well as most of my family members. I have always received top tier, professional service which has kept me coming back. My recent routine check up/cleaning was no exception. I had a new hygienist who I didn’t recognize but her name was Dallas. She was a very professional young lady who not only made me feel very comfortable but also did an outstanding job with not only cleaning (my gums weren’t bleeding afterward) but made me feel at ease and made herself very easy and enjoyable to converse with. Overall, I am very happy with the service here and will continue to be a future customer.
I was very impressed with the work that was done on my deep cleaning procedure. Everyone was very helpful, and Jenna did a great job in making me feel comfortable while the work was being completed. I have recently moved from New Jersey to Virginia, and I did not think that I could find a dentist like the one I had in NJ, but I am wrong. I would gladly let anyone know that Smiles of Virginia Family Dental Center is excellent.
Dental hygienist very friendly and informative.
Smiles of Virginia just cant be beat, Dr.O, and Dr Amber are just awesome, they are upbeat, very nice and strive to get you the best outcome for your dental needs. I have referred many friends to their office, and they have shared the same experiences..the staff is so pleasant, helpful and accommodating. Whenever I have had an emergency, they find a way to fit me in quickly, that is so important to me..nobody can wait with a toothache or your if your mouth hurts!!..also the financial/insurance lady is very nice and helpful...she comes up with solutions that is manageable and fair...its the best all around!!
Everyone was very professional and positive. The dental tech was very gentle and did a thorough job. I felt comfortable and safe having my teeth cared for at Smiles of Virginia.
The staff is really friendly and helpful.