Even though I didn’t have an appointment, I dropped my car off after closing, threw my keys in the drop box, without hesitation they serviced my car! This service department never disappoints.

Went in for oil change and air conditioning check. Left with an an issue with the speedometer needle in my cluster. The base setting starts at the 80mph mark. I explained the problem to the service representative and the manager. The solution suggestion was that the cluster goes bad often. The fix to this problem was to replace the cluster at full price. There was nothing wrong when I drove it in for the service. Service manager stated that there is nothing his crew could have done to cause the problem. I Totally Disagree. This was a complete service disappointment .Malloy Chevrolet is removed from my recommendation for quality services.

I worked with Mark M. and he was fabulous. I got a great deal on an absolutely gorgeous “like new” Cadillac Escalade and could not be more pleased. Everyone was so kind and friendly and they worked hard to get me in and out quickly. Thanks Malloy Cadillac and especially to Mark!

Terry pretty good .He took care very well. I have book the vehicle but it will come next year .I am very excited. Hope it comes earlier the expected time. Thank you Terry

I was an out of town buyer since Malloy was the only dealership in a 300 mile radius that had the car I wanted. So, my complements to the internet sales team. Their communication was flawless. I arrived and they immediately brought the two potential vehicles around so I could look at them. We test drove the one we wanted and went in to do the paperwork. While there were a couple of attempts at up-selling, Malloy did give me the advertised price without haggling. 👍. The only downside to the experience was getting the promise cargo net and touch-up paint that was promised. They both took several months and multiple phone calls/texts to finally get there. By the time I finally received the touch paint, I could only assume that the salesperson, Matt, no longer worked there as he stopped responding to my calls and texts. I finally got the paint from the parts department and they were surprised to find the paint right there with my name already on it. 🤷. So five stars on the sale and two stars on the follow-up.

Outstanding customer service and engagement. Conte took great care of me.I must say the Team at Malloy Cadillac are extremely friendly and I know they will take great care of my Cadi👍🏾

Great service. Friendly Professional and on time with appointments. Conta (spelling is wrong) is an especially good public face for this business. It’s obvious he cares about the customer satisfaction.

My Cadillac ESV had some issues which required lots of time and warranty phone calls. The service dept did an amazing job of calling and contacting and making sure i am not without a vehicle for too long!! We are travel sport parents that need this vehicle and cant thank Malloy Cadillac enough for the dedication to fixing my vehicle!!!

Very courteous staff they accepted and worked with my warranty company to get the repairs done in a timely manner

3 terrible service experiences in a row, this time, they acted as though we didn’t even have an appointment. The buying experience was fine, service experience pathetic

Very pleased the way we were waiting on and the salesman was awesome Frank demith was very pleasant to work with I would recommend people to go to Malloy

Very good took care of business.

They were great helping me get my truck

Malloy is the best dealership Ive ever dealt with!! From top to bottom everyone on the staff is top notch. Ill never buy anywhere else.

I had an A/C issue with my Cadillac SUV not working properly, it took them a few days to find the issue but they got it fixed and now is running like New again, special thanks to Mr Conte at Customer Service Great job

Malloy service department is always friendly and helpful.

Rachel is a superstar. Malloy is fortunate to have such a personable, knowledgeable, and well-spoken salesperson

Brent was very helpful and professional. Thanks.

My time spent with sales person was the best and lv been buying for over 40yrs Anthony Avelar your the best

Awful today. I had a 10: 00 appointment. Dropped my truck off at 9:45. My brother picked me up at 10. We hung out until his doctor appointment at 1:15. He dropped me off and my truck wad still sitting. Not serviced yet. Had to leave my truck and get an Uber back to Martinsburg because I work nights needed to get an hour or so of sleep. 3:20 now. No call yet.

The team was super busy today but they took the time to make sure that I was taken care of and my car was completed in a timely manor.

Happy with the service at Malloy Cadilac.

Had a great car buying experience.

Extremely good service today.

Our salesman Matt, the internet sales team, and the finace department were a pleasure to work with. I was trying to decide on a Cadillac or an Acura, Ive driven Acura for years, but the service that was provided to me by Malloy Cadillac won me over, and I couldnt be happier. I had so many questions for Matt and he took the time to answer each one. Thank you Matt and Thank you Malloy for hiring expert staff!

It has been a very friendly and professional business.

Nice and very professional easy to apply

Excellent service department 👍

Isaiah was and is a great salesman. Very professional, kind and happy demeanor. Has a good head on his shoulders and very respectful. I would definitely recommend him to everyone I know. I was also very pleased with Malloy Chevy and the entire process and the entire staff. They all went above and beyond. I will definitely recommend Malloy Chevrolet to everyone I know. And when the time comes to purchasing a new vehicle they will be first on my list. Thanks Isaiah and the entire staff at Malloy Chevrolet!

See Terry if you need a car.

We bought an 2016 Escalade Platinum 3 weeks ago. Matt Shockley was the awesome salesman. Knew all the ins and outs!!! SO far we are loving it!!! Great dealer!

Professional and friendly staff and service!

Great people to deal with, they truly get you the best deal they can. Will definitely recommend to anyone I can to look or shop for vehicles here, you guys were great. Thanks

Why make an appointment if you dont get service. My car had an emissions issue and I made an 8:30 am appointment for this morning to have it checked. Nothing from the service department so around 4 oclock I called to see what was happening. I was told that my car had not been serviced and would it be okay if they check my car tomorrow. I am fortunate I did not need my car and i said yes. WhereStJim.SStutzman

Great place @people

Great service