They treat you nice, but the service is horrible, not professional at all. You pay the full price and come out with a really bad service. Very disappointed. I got a eyebrow washing and she burned my skin. She didn’t clean my toe nails properly and doesn’t put the polish nail on the edge of the nail. I got a gel service on finger nails and you can see on the picture, the polish nail goes over the skin. Very very disappointed, I had to go to other place to be able to travel with a better service.

Wonderful service and they did a fantastic job on my feet. I had been camping and hiking so my feet were a hot mess. They did a profession as l job and were pleasant and nice. If I am ever in the area again I will definitely stop by.

They have no cooth. Completely unprofessional and rude. Brought my mom in for a day of pampering only to be disrespected and overcharged

Just okay. I was done very quickly. I got there about 7:15p & was done before 7:40p. Some of my nails were uneven, the paint job was bad, & the design on my two fingers was sloppy. I wont be going back.

Bit of a rush job, even though they werent busy. But, I was a walk in, so maybe they were anticipating a rush of folks coming in, later after I arrived. The option of tipping isnt clear. I paid with a card and was unable to add a tip, so that made for an awkward moment at the counter. I also found it very hard to understand the person handling my pedicure, which made conversations a bit frustrating and me saying Ok to who knows what. 😉

Nice salon, clean. They keep your tools in a box they only use on you which I love.

I asked to Book an appointment online. They got right back to me. I needed a terrible French Manicure either repaired or totally redone. Vincent fit me right in. He took the time to remove all of them for me and replace with the best French Manicure Ive seen. THANK you Vincent for taking the time to listen to me and for my beautiful nails.

Very nice

I always get my face waxed here. They do a wonderful job!

Just had my nails done for the first time at Elite Nails. Lisa is nothing short of amazing. The attention to detail was refreshing to see. I love love love my nails and will most definitely be back to see her!! Thank you!

I wanted to get my nails done before my wedding so I could get used to them. The salon is nice and roomy. The staff is friendly and smiling. However, the woman that did my nails wasnt very nice. She barely said 2 words to me. My nails turned out pretty but she kind of rushed through them left them very lumpy. They arent smooth at all and I can see the air bubbles in the gel. She didnt do any of the hand massage stuff that theyre supposed to do. She only did a pile of oil at the very end and left me very oily and greasy. I feel that I will have to go somewhere else to have it done again and fixed. I wont be going back in there.

Walked in today to have my nails done for Halloween. Just asked for black, but one of the ladies suggested a spider design. I said, YES! I love spiders. They both did such an awesome job! I could not be happier! I highly recommend Elite Nails!

Every time I go here I ask for Vincent he is the best and takes his time. He is so kind and very gentle!

Saturday afternoon, just after Thanksgiving, I went to my appointment with Elite for a gel fill, a new holiday color, a much-needed pedicure, and a hot stone legs and feet massage. As with many, I just needed some me time. My technician was (and always is) Helen, who made me feel welcome with a big hug. I was also greeted by Vincent, Helens husband; Mai, Helens Mother-in-Law; and Lisa, a dear friend and, also, a nail tech. I love to be spoiled, and eventually left there, feeling as though I were a princess. I love the people at this salon. I have even scheduled all of my appointments, a year in advance, as I want to be certain to be seen within my hectic schedule and Helens. Thanks to the wonderful people at Elite!!! I am a forever customer!

Hands down one of the best places to get a pedicure. They take their time & give a massage with every pedicure.

They have poor manors and they were very rude when they asked me if I wanted my nails done simply because I asked how much. Also Im sure everyone knows that they talk about us but when they start pointing at your feet or nails and laugh then look at you and start to stare at you it becomes very uncomfortable so they had poor service and manors as well as the prices are outrageous.

Way overpriced and very inconsistent

They take the time to really work on your nails,massaging your hands. Great place. Only place Ive gotten acrylics done that have stayed on !

People were very nice! Service of my pedicure was great.Took their time and made it very relaxing.Place is clean and has a relaxing atmosphere.

I came here with a small bridal party and we had a great time! The staff was friendly and professional, and did a great job. They also follow the best procedures for keeping their equipment clean. I will definitely be going back!

I love going to Elite Nails. Lisa always does such an amazing job.

Absolutely worth your time and extra money. My mother & I went there for pedicures and it was the best pedicure ever. Dont go anywhere else. We will definitely be returning.

Instead of soaking my nails for a few minutes and gently removing the gel polish, they aggressively attempted to scrape off my polish and then proceeded to use the power drill filer to sand off my nail beds. I stopped the manicure immediately and just had my nails cut and filed with no polish. The cut and file was jagged and not neat, each of my nails are different lengths and my nail beds are extremely sore. They didn’t clean out from under my nails. I then asked for a massage to try and take the edge off of the horrible manicure. What followed was the most uncomfortable massage I have ever received which they convinced me to get “15” minutes instead of ten before they started and they didn’t use a timer; i’d be surprised if they spent 10 minutes. They shouldn’t offer massages if they are that terrible and they don’t have a massage chair. they charged me $35 to not get my nails done.

The first time I went here I was nervous, but everybody was so nice. I was a walk in, the lady that did my nails was extremely nice, she made sure I liked them before moving on, she did exactly what I wanted, my acent nail was extremely difficult, but she did a excellent job. I would deffently recommend it to any of my friends.

I have been going here for years but I will not step foot back in this salon again. I have never told them I was dissatisfied with a service until today and requested a refund and they refused. I had a gel manicure and 3 days later the polish is chipping off. Very poor customer service. Since all the workers have changed this place has gone down hill.

I love Helen, Vincent, Mai, Lisa and all the rest of the crew. They were very busy getting young ladies ready for their proms yesterday, but made me feel welcome and as pampered as if I were going to the prom!!

Don’t go here. They’re mediocre at best. The male manager is who did my pedicure and he was finished within 20 minutes. He dipped the brush in the base coat ONE time and proceeded to apply it to all 10 of my nails. I tried using a $45 gift card, I got last Christmas, today and they refused to honor it since they changed hands. It’s quite obvious they are penny pinching wherever they can because I also got an eyebrow wax and they only pulled the disposable sheet down far enough to lay my head on. It’s sad because this use to be my go-to nail salon but I will not be returning.

Ive been going to this shop for ten years now. Great place, friendly staff, beautiful roomy salon. All services are great. Check them out. Located in Sunnyside area in Winchester.

Went here got my nails done. Very rude. Cut my fingers up even got infected ! When I told them they didnt want to give me money back they wanted to redo them even with the infection in my fingers. Very unclean place .

My mother and i go here all the time and they do a really great job and are very friendly.

The first time I went here I was nervous, but everybody was so nice. I was a walk in, the lady that did my nails was extremely nice, she made sure I liked them before moving on, she did exactly what I wanted, my acent nail was extremely difficult, but she did a excellent job. I would deffently recommend it to any of my friends.

The best place to get pamper. Everyone is very friendly and the quality of their work is second to know

Got my nails done for my daughters wedding Im 47 not ever done them b4 but a month later I still have a full set but need to b filled in . He did an amazing job!!! Thanks

I had my nails done at elite nails a few times. One of the owners was extremely rude and impatient that I was’t fast enough removing my hand in and out of the nail dryer. Lost my business.

They changed hand and their service degraded so much! They will cut you, have bubbles in your nails and rush through services. The old owners and staff are at Anvy nail salon in Winchester now.

Love this place, friendly staff great outcomes. Good prices.

Best business for pedicures and facials. wonderful staff. professional and caring

Terrible acrylic work. Rude staff. Spent almost three hours there including the time it took them to attempt to fix the one person’s sloppy work. I’ve never left a bad review before but this place does absolute terrible work

Went in 2 weeks ago to get my acrylic off and asked how much it would be from now on to just go in and get my original nails painted with gel polish, the lady told me $13. Went back in today to get my original nails painted and the man said it would be $32 when the lady told me 2 weeks ago $13. No way I would pay all that just to get my nails painted.

I love going there the place is so nice and relaxing

Trying to find regular nail salon and this one isnt it . All my nails are shaped differently and not how I asked them to be shaped . Expensive for shabby work . Will not return !

I had gotten my nails done acrylics and a holiday paint of candy cane stripes it was very rushed and very expensive I paid 75$ for acrylics and paint and they chipped and came off in the week I got them

Good customer service. Clean place

I have difficulty understanding the technicians English.

Good service good prices

Very disappointed! Had a gel manicure yesterday and the paint is chipping off today!

Excellent nail spa with quality care.

I will never go back, ever! The staff is incredibly rude and no one speaks any English.

Very upbeat atmosphere the ladies are very polite

Got a set of acrylics 4 of them broke with in 3 weeks of having them they looked great just didnt last and they made me pay $5 extra because I wanted them longer Ive never had to pay extra anywhere else nor have I had my acrylics break in half

Love there services very friendly

Wonderful, friendly people, excellent work.

They will not honor gift certificates mine did not have an expiration date !!!!

Im retired and I cant afford to have my nails done every 2 weeks I have them done for special occasions like my birthday and some holidays this last time I went for a girl manicure started chipping after 3 days then another nail started peeling I wont be back

6 times, that’s right, 6. I have been to this place trying to use a gift certificate I was given over 1.5 years ago. Take down walk ins welcome. You seriously can only get in with an appointment.

Overpriced