My son was stuck on the side of the road 3 hours from home due to a busted tire and bent rim from to a pothole. Zachary made sure someone got right out to him and Chris took care of the tire and gave my son some great advice/tips if it should happen again. They took good care of my boy and I greatly appreciate them. I would highly recommend this company! Thanks, guys!!

We’re in a scrape with flat tire and no way to change it. Called to be towed. The young friendly man who came was very professional and on time. He proceeded immediately to remove flat and installed spare. The price was surprisingly very reasonable! Would recommend to anyone!

It sucks when you have to have your towed, but if you ever do hopefully you are lucky enough to have this wonderful group of gentlemen. They made the whole process simple, easy and were easy to reach to explain anything & everything(being my first accident I had many😂). They were wonderful, I wish I could give them more stars. A few months back my mom was in a bad wreck and they were the exact same with her and the process! I hope I dont need a tow anytime soon, but if I do Id pay out of pocket just to go through yall!

Great experience! Very helpful in a stressful situation for me. On time, very professional from the dispatcher to the driver. All around super helpful. Will definitely use again and would recommend to others!!!!! ☆☆☆☆☆

Man showed up 2 hours late after telling us our 45 minute wait time and initial call “fell through the cracks”. Now that the guy is here some random woman pulls up and asks this guy to change her tire. Our process for the company makes it so we can’t leave the vehicle so we are stuck waiting on this clustered mess. Don’t recommend at all!

Thomas was fast an knows what he is doing thank you will recommened this company

Shawn helped me out so much when my car broke down. Super funny and sweet. Good company

Got stuck in some deep mud while delivering pizzas on Valentine’s Day. It was dark and very rainy. Had called my insurance roadside assistance and had a 3 hour wait and the first towing business they had a contract with didn’t even have the right equipment to get me out!Called up hooked-up towing and he was there in ~5 minutes. He was very transparent with pricing and processing payment, talked me through everything he was doing to get my car out, and was very kind! Definitely will call them again if I get stuck in mud!!

Charlie with Hooked Up Towing was basically my knight in shining armor this evening!My car broke down on me tonight, while I was in route to Charlotte from Wilmington, NC. As a single mother with two small children, being stranded on the side of HWY 74 in the middle of no-where was a nightmare in itself, but then to top matters off, it was already after 10:00pm and I couldn’t get in touch with ANYONE to tow my car back to my local mechanic in Wilmington. As I was already having an anxiety attack (due to a lot personal stress and my only vehicle breaking down), I was frantically trying to figure out what I was going to do.Then, along came Charlie. After his number was passed my way, I figured I would be sent straight to a voicemail, but miraculously he answered on the 1st ring. After explaining my situation, we had a laugh or two at my serious-lack-in-knowledge when it comes to my vehicle (and all cars for that matter) and he assured me that it was no problem at all for him to retrieve my poor old car.Charlie was extremely kind while we were on the phone and was very patient with me as I tried to describe what was going on and where I was. He promptly retrieved my car and got her hauled to my mechanic quicker than I could have ever imagined. He not only called me once he had my car loaded up but he also sent me pictures once he dropped it off at the shop as well!I CAN NOT express how grateful I am for his services tonight! My babies and I are back home safe and sound and I just can not believe how above and beyond Charlie went to help me this evening! I highly recommend Hooked Up towing and especially Charlie!

Polite and did a good job.

Just had a flat tire earlier today, and had to give these guys a call. Good guy Shawn showed up and helped us out with great service: professional, knowledgeable and gave good info that helped us ride safely home. Would definitely recommend these guys!

Prompt, courtesy & helpful service that included pumping air It into all 4 tires of my car, tow to shop, and unfortunately, back to my home days later!

Guy was super nice and professional speedy service and quick response the best in town will use from now on

The best.

My vehicle was here for over 2 weeks before I made it in to retrieve my stuff. Service was quick and everyone was friendly. It was obvious they work hard and are genuine people. Bonus cute dog in the office 🙏🏻

So we only have one vehicle at the moment and it broke down a few days ago. I called around to get qoutes on towing and was pleasantly surprised. Ive never had positive towing experiences. I was pleasantly surprised. The cost was extremely fair and reasonable. The staff was very friendly and genuinely wanted to help. They had my vehicle towed to my driveway within an hour. Puncuality was on point! Shawn was awesome!! One of my kids actually stepped in a sand spur and he assisted me getting her foot cleaned off lol. Would highly recommend these people!!

They don’t take responsibility for their drivers or the equipment.

My boat axle on my boat trailer broke and left me stranded miles from home. Hooked up was able to put the boat and trailer on their roll back and tow the whole business back to my house. Other tow services would not even try tow anything but a car or truck, Hooked Up took on the work where I know others would not. The whole thing was done professionally and safely and the driver was professional and very helpful. I highly recommend Hooked Up!! They are the only tow service out there I would trust with anything I have.

Professional service with competitive rates. Towed my classic car and took great care of her in the process. I would recommend them to anyone looking for a company they can trust to get the job done right.

Came on time. Very courteous, polite and professional. Would definitely recommend and will use service again (if needed ;) ).

Great customer service and 100% customer satisfaction thats very affordable. Mark was very considerate and professional

These guys were awesome. Their AAA and were able to fix my car without towing it. Five stars

I needed to be towed back home. The young man from Hooked Up Towing was very polite and knowledgeable about cars. He arrived in a timely manner and I was home in a matter of minutes. My car was giving him trouble when it came time to take it off the truck but he did not get frustrated or angry. There are so few people these days that continue to offer great customer service under stress and he did. He did an awesome job and I could not thank him enough.

These guys rock..Great service each and every time.

Thank you for the kind and professional service!

I called them and Im 2 hrs away! They were friendly, got the job done in a timely manner and referred my vehicle to someone with better rates!

Got in a wreck last night. The driver was professional however there was a older man that was extremely rude and unhelpful. They convinced me to let them take it to their lot and they would have it to the shop first thing. Needless to say that didnt happen. When it was finally delivered it was to the wrong address and Im still waiting for this situation to be resolved.

A true towing and roadside service company through honesty and integrity located in wilmington, hampstead and jacksonville NC.

My car broke down two hours from home so I road with the tow truck driver. During the trip the driver took a personal phone call over his speakers in his car (so I could very loudly hear his entire conversation). The phone call consisted of drug deals, stealing motorcycles, and planing to tazing someone’s grandmother. The entire experience was very uncomfortable.

Great people to deal with and great work

Came and pulled my truck out after hurricane Florence. I think he was the only company working. I wasnt stuck bad but in my yard he pulled me out in 5 minutes only had to wait 30 for him to get to me.Very friendly.

Great people good price

Very professional and effectit

Very prompt and professional!

Prompt and good service

Need a tow? call a pro!!!

Thanks mark