Vandelay Motors is where I go for relief when my vehicle decides to behave really strange. They get things sorted fairly and keep me motoring along.Recently corrected several unrelated problems, one after another;+ methodically diagnosed cause of engine bad behavior+ successfully performed an automotive brain transplant+ twice raised a sunken brake pedalAll reasonably performed as promised.This outfit is a resource for maintaining a vehicle in road worthy condition. It is a wonderful thing to have confidence in your vehicle.
We were out of town and about to begin our return home when a brake caliper failed. We called them when they opened on a Friday morning. They fit us in and did a great job. Even explained how to contact them about the guarantee. Fantastic customer service
The only thing I can say is that, as long as I live in Wilmington I will never go anywhere else, unless I absolutely have to.... Always good work, quick service, and fair prices...Thanks for years of good service.
They always do a great job at a fair price! I’ve taken my vehicles to them for a couple years now and only have positive things to say. Great job!
I had to have my car towed yesterday because the ball joint on the front tire broke. We just moved to the area 3 months ago and I dont know any mechanics in the area yet. Someone gave me the name and number of Vandalay Motors and Im so glad they did! They are sooo nice and professional! Mike took great care of my car Ruth explained everything that was going on and answered all of my questions. They got the work done in a timely manner and prices are very fair! I highly recommend Vandalay Motors whether you need just a tow or any kind of work done!!
The folks at Vandelay are pleasant to work with and the service is thorough and quick! Ive been taking my car there for quite some time and am pleased every time.
Always a great experience at Vandelay Motors! Very knowledgeable and helpful, honest work at more than fair pricing.
I have been coming to Vandelay for a few years for my truck and have always been pleased - not just with the work they do, but the pricing and the straight-forward diagnosis. They arent one of those repair shops that push you to get the most expensive work done or speak to you like youre dumb for not knowing everything about cars. I highly recommend them.
My first time here. Very polite, courteous, eager to help. Prices were very reasonable and work was done in a timely manner. Will surely recommend this shop.
Excellent customer service, prompt, reliable and reasonable.
Super real with you and to-the-point, can be thoroughly trusted to find whats wrong and not try and screw you along the way. Great prices, great staff, diligent and consistent. Only place I wanna go in Wilmington.
Very Good Place For Your Automotive Repair And Honest Work
So glad to find someone to work on my 81 Chevy pickup. Theyre service and communication were excellent
I took my Ford ranger there about 3 or 4 weeks ago and it still isnt fixed the issues I took it there for are still the same it still will not start like its supposed to as far as I can tell they didnt fix anything
My regular guy didnt have the proper equip to fix. Referred me to Vandelay 2 x now, they are wonderful, friendly, fair priced. I drive an older Sonata and they treat me like I drive a brand new Mercedes. I Definitely WOULD recommend them. They dont try to cheat you and that is hard to find these days.!!!!!
Awesome mechanic and human being. I have two vehicles and Mike has been my mechanic since moving to North Carolina. I’ve always cringed dealing with mechanics because as a woman, it is common to be overcharged, but Mike is always honest and when you look at the bill, the labor charges are always super reasonable. Ruth is always pleasant to deal with, and if she says she is going to call you back, she does. If you’re relocating to Wilmington, I highly recommend choosing Vandelay.
It is always easy to schedule appointments here, and I always know exactly how much it is going to cost. The staff communicate very effectively to let you know exactly what is going on with your car every step of the way. There are never any surprises.
I knew my car was going to be an expensive fix. Vandelay fixed it for a quarter of the price than I was quoted from a repair shop much closer to my house. My car has over 222,000 miles and now runs like new!! It is more than worth it for me to travel the twenty miles to Vandelay! I always know they are reputable and trustworthy!!!
These people went above and beyond to make sure everything was taken care of. They were skeptical about pricing for a part from local Wilmington Toyota ($2000) and chose to call another dealership. Toyota in Raleigh had the part to them within 2 days for $60!! These guys are efficient and precise. I do not think you will find much better anywhere.Oh, there was a small glitch with something unrelated to fixing my car. They really wanted to make it right so, the cost of my cab ride was deducted from the bill!!! LOVE IT!!!!!!!!!!!!
After moving to Wilmington 8 years ago, a friend recommended Mike at Vandelay for maintenance on my aging Elantra. I now have an aging FJ Cruiser and gladly returned to Vandelay for service. Unlike past experiences with other mechanics, Ive never been roped into unwanted repairs or talked down to because Im a woman. I feel confident taking my vehicles there knowing that theyll be returned to me having had quality work done at a reasonable cost.
Great service and very reasonable rates. The Office manager was pleasant and accommodating. All the technicians were extremely professional and had my vehicle repaired and completed in a timely manner. Service rates were lower than expected. Will return for all future automotive repairs.
My car had some water damage from the recent floods, so I had it towed to Vandelay Motors. Their location, “in-house” towing, and towing fee were convenient and they seemed like the right choice. After tinkering around with the car by removing the spark plugs and doing a compression test they concluded that the car must need a new engine. They stated that I must have sucked some water into the engine and it probably wasn’t worth any further investigation and quoted me at about $2000. I decided to get a second opinion before investing over $2000. Turns out the car just needed a diagnostic, air filter, and oil change, a little under $300!! I’m glad I invested more time to “further investigate” instead of investing my money into a new engine. If it weren’t for Vandelay Motors kindly refunding all my money and offering an oil change in the future, I would have given 1 star. However, I still wouldn’t recommend going to this mechanic. If you do, get a second opinion.
Brought my wifes 2001 Camry in for service after another service dealer could not fix the problem. Mike and his crew fixed the vehicle properly and professionally and the cost was not too exorbitant. I plan on using Vandelay Motors anytime I have a car problem.
Best shop in town. I always take my vehicles here.
Ive only had fantastic experiences at Vandelay Motors. Ive come in for little things like inspections and check engine lights to accident repairs and everyone there has been nothing but helpful, knowledgeable and fair every time. They really go above and beyond here. I highly recommend these guys.
With a name like Vandalay ...Seriously, very friendly and knowledgeable mechanics. Very good at letting one know what the problems are, what the repairs are, and what the costs are. Certainly much better than sa dealers service department
They’re the most honest and helpful people around. The prices are the best around town. If you take your vehicle any where else you are wrong. Vandley is the only place I will take any of my vehicles. Thank you Vandley.
They are amazing! 10/10 would recommend to everyone!! They’re honest, great prices, and quality work
They are amazing. They are honest in their review of your problems, their work, and their pricing. Mike goes above and beyond to help in any way he can. I highly recommend them.
I love Them! I have been with them for years! Very reasonable prices and very honest !
I have taken 3 cars for service to Vandelay in the past 6 months. The service is honest and fair. They are responsible and trustworthy. I have decided to go only to them for all my needs, even minor things like inspections and oil changes.
I had coolant system issues, a headlight out and needed an oil change before my wife, 6 mo. old and I could leave town to avoid the hurricane. Not only did this professional service get me in, but they rush ordered a part and had me on the road the next day; right before Florence wiped out the roads. Thank You Immensely! You will always have my business.
Great service and great work
Been going to these guys for years, and the quality of work and people is unmatched. Even when they are busy, they do their best to get customers taken care of in a thorough and timely fashion.
Was Rude, didnt care about my situation and wanted way too much for a tow!
Awesome experience. They really know what theyre doing.
There 5 star rated for a reason.
Mike runs a great business that is HONEST and FAIR. I have been taking my vehicles to him for the past 3 years and I have nothing but good things to say and I am thankful to find such a honest mechanic that does an awesome job!
They fixed my car at a fair price and did a great job.
These guys are honest and a great value! As a woman who knows little about engines or cars i feel like they shoot straight and offer options instead of hitting the high dollar repairs first.
Fixed a 18 year old car which had. Check engine problem for years. Hope it now passed inspection. Does charge for nickel and dime stuff
Great Customer Service!!! Very honest and knowledgeable!!!
Good people
Honest automotive repair
Trust no one else.