Thank you pyramid taxi for always being there on time and being just a great service! I’ve had a pleasure to ride with several different drivers and each and everyone of them has been extremely pleasant and courteous! I’ve never had such a great experience with any other cab service. Keep up the great work and I enjoy my rides each and every time I’m in town!!!!!

The driver was very patient and waited for a long time for our airport pick up. Definitely a fair price! Will be booking all the time!!

I found the service good.I am very thanksful to Pyramids taxi Cab driver, especially, who came to drop off my cell phone which accidentally slipped off my pocket while trying to get inside. He just made my day!

I recommend this taxi company because they are professional at what they do. I came from London to visit Wilmington. I called them to pick me up at the airport at a certain time and when I arrive they were already waiting for me. I ask my driver Momo for places to visit in Wilmington and he understand what I was looking for. Thanks!

Moe has gone out of his way to make us feel comfortable throughout our stay. It is our first time to Wilmington, but Moe delivered us to some great places around town. An absolute asset to our weekend fun!

Mo was amazing for multiple pick ups over 3 days. We will use him again when we return to Wilmington. Thanks Mo for giving us peace of mind knowing we could count on you! See you next time!

Great service and very clean vehicles, highly recommend it to anyone looking for fast, safe and affordable transportation.

I have use transportation to get me to and from work. Pyramid taxi is by far the best service. They are always on time and they communicate with you. It is definitely 5 stars for me.

Extremely reliable and outstanding service. Nice car. Responsible driver. No issues.

We enjoyed our ride from riverfront Park to Carolina beach.Momo helped us out on a busy weekend! He is the best!

I was traveling from out of town and had a breakdown in burgaw, NC. Called this place to get a price to take me and my family to the Albert Ellis airport for a rental since all other rental places were closed(weekend). The guy who answered was not professional on the phone basically like why are you calling attitude but told me the could pick us up and drive us the 30 miles for around 80 dollars and it would be 45 min for pick up. As this point we had not gotten out vehicle towed yet so I said OK Ill call back when Im ready. Called back 2 hours later and same man answered and told me it would be an hour for the taxi. Having no choice I said ok. While waiting for the taxi to arrive the same man called me back to inform me of the price was now going to be 150. He tried to explain his driver had to come from x miles away blah blah so I had to pay 150 or no ride. Knowing me and and my entire family were stuck, no ubers around, etc we had to agree. The driver, nice woman, arrived in around 15 min, so she wasnt even far away. She was instructed to take the 150 before letting us get in the taxi. To me, we were taken advantage of. The whole thing was shady because 30 miles at their rate was $79, so around 80 like originally quoted and they knew we were stranded. Now for the drive, the woman held her phone in her right hand the ENTIRE ride using navigation. Then passed a road and tried to slam the brakes to make it. Then made a right turn and pulled out in front of a car that had the right of way making them veer all the way into the other lane or tbone us. This was my worst experience with a taxi so far in my life.

Very professional and curtious drivers! Always on time, always clean cabs, respectful and helpful with loading and unloading luggage! The only cab service I will go through!!!!

Charlie is a really good driver! He was very nice and welcoming. He had me laughing the whole ride. The car was nice and comfortable and clean too! I’d recommend 10/10.

Driver was there when I asked and it was quick and easy to pay with venmo because I didnt have cash on me.

My teenage son was traveling alone for the first time from Canada, with connection in Dallas, TX, to Wilmington, NC. He was arriving into ILM late in the evening and staying overnight at a local hotel before returning to the airport in the morning. Mr. Mohamed was in contact with me and my son the entire day with travel updates. My sons flight was about 45 minutes late (arriving after midnight, local time) to ILM from Dallas but Mr. Mohamed made sure that my sons safety and well being was his top priority. He met him at the airport and dropped him off at his hotel, adhering to Covid protocols. In the morning, my son was picked up at the scheduled time by Mr. Robert and made it safely back to the airport. The quote I received from Pyramid Taxi was almost 80% LESS than other car services in the area. I can not tell you how nervous I was as a mom to send my child, alone, from western Canada to the east coast in the USA. The team at Pyramid Taxi took all of my concerns away with the care they showed my son. Thank you to the Mr. Mohamed and the entire team at Pyramid Taxi.

This is my go-to taxi company for transportation to and from the airport. I can depend on them to be on time and also to be very helpful with baggage and special needs. With advance notice they are willing to provide transportation at any hour of the day or night.

I work for a rental car company and we had a customer who was stranded late at night, I called Pyramid Taxi and spoke with Mo he was professional, kind and willing to help. He provided prompt and great service and I really appreciate him because this was the only company in the area that answered the call that late at night! Thank you again Mo!! I will definitely keep Pyramid Taxi on file for all my taxi needs in this area.

Mo Mo was my driver and he was wonderful! He treated me with kindness, patience, and professionalism. Arrived on time and great gave service. You can tell he cares for the people he drives. Ill definitely use Mo Mo again!Would highly recommend! Thank you for great service!!

The best taxicab company in Wilmington NC, I have been using it for 3 years now and I love it, Mo, shavette and Shirley are my best drivers, they are very sweet, professional and safe driver . I really appreciate you guys so much, highly recommending it to everyone wants to go out or to go to ilm .

Shavette was the best driver I have ever had. Beyond polite, professional, caring, and beyond. Im going through a hard time in life and just her kindness, effort, respect, and conversation helped me dearly

I couldn’t find an Uber or Lyft for under $50 to get home (4 miles) so I googled taxis and found pyramids cabs. Mo picked me up and was very professional, friendly, and safe. 10/10, and it was a much better experience that Uber OR Lyft!

Cleanest., fastest and safest cab company in wilmington, me and my daughter are using it all time . their rates are very cheap too, thank you pyramids cab llc .

They helped my mother pick up her luggage from building entrance! Thanks !

Mo mo did a wonderful job! Answered the phone promptly. He arrived on time and was patient with us, especially since I had my sleeping baby in my arms. I appreciate him getting us to the airport today, thank you so much!

Excellent service! Prompt, friendly, and clean.

Very professional and timely. I will 10 out of 10 use them again. I locked they key to my jeep and they were there exactly when they said they would be had me in within 10 mins and very reasonably price.

Great personality safe and comfortable ride and alway present when he says he qill be there very appreciative

I was in a work trip to united states, i stayed in Wilmington NC over one weekend and called several taxies but the wait time was so long .When i called pyramids taxi they picked me up within 15 minutes, the taxi was very clean, driver was very professional and the price was very reasonable, i highly recommend it to everyone that is looking for fast, safe and cheap rates.

I always call Pyramids Taxi when I need reliable transportation around the town. They are amazing professionals and are always on time, which is something that I value a lot. I would gladly recommend them to anyone who needs reliable services. Thank you!

Pyramids Taxi Services picked us up at the airport at 2:00 AM when our flight was delayed! They stayed in touch with us, reassuring us they would be there. Our driver greeted us at the airport and was very pleasant and professional as he drove us home over ice-packed roads. We booked another taxicab who could not pick us up. Our loyalty is now to Pyramids Taxi LLC

Great experience with a prompt and professional dispatcher and driver in the 4 AM hour of a holiday. My original taxi reservation (with another local company) failed to arrive as scheduled and Pyramids Taxi llc had a car to me in less than 10 minutes after my call. Made my flight and no disruption in travel plans!

Im giving this 4 stars instead of 1 purely on the merit of my driver...but company itsItself is pretty ridiculous. At a 12.00 minimum and cash only, this is a service that will not be able to compete with rideshares or other local companies.

Great service, timely and professional, my go to taxi in Wilmington!

We were broke down on I 40 about 40 miles from home and the driver was on the road to pick us up before we got off the phone. The car was clean and nice and the conversation was great. He also gave us a great deal. Thank you again for the help. I Will use this company again!

Great service, very cheap flat rate, very clean new car and amazing driver, he helped me out big time, thank you so much pyramids cab llc for the excellent experience I had with you .

I have used this cab company since March ! I have a great experience with the cab company 😊😊Queen is my driver! She is the best her cab is very clean, she is always on time could not ask for a better driver ! Always safe and such as wonderful person! I would not use any other company !

Awesome services and reasonable prices

I use Pyramids taxicab for all my business and personal travel. Truly top-notch customer service, always on time and exceptionally reliable people. Would not trust anyone else with my busy schedule.

Faster then lyft and same price

Great service

Very impressed....the process was actually better than their competition. And was cheaper than Uber. Wouldve gave 5 stars and the cab driver customer service was friendly pick up

Way to go on the exception service! Wouldn’t ride with any other company! Very professional!

Absolutely horrible experience. I was told one price on the phone and then told a price that was double that when I was picked up. The woman that picked me up was extremely rude and told me 3 times “I don’t take credit cards only cash, so no cash no ride”. It was extremely unprofessional and uncomfortable. She then proceeded to tell me to get out the car, so I did. I would suggest to anyone that thinks about using this cab company to get clear specifics on time and payment before hand, and to expect nothing more then I stated already. That being said, I never called another cab company, because I don’t know of any others, and I never used the F word because that’s rude and unjust for the situation. I don’t know if this is how you respond to bad reviews in general, but you might want to hire someone to handle the situation appropriately.

Pyramid taxi services was a life saver on our trip. We were unaware that Uber’s were difficult to get and worried we wouldn’t be able to get around town. Momo was so kind and was always there to give us a ride when we needed one! 10/10 recommend using them!!

So my son locks his keys in his trunk. 🤦‍♀️ The trunk button wasnt working. The only way to fold the back seats down is from the trunk. So I called to see if they unlock cars? By any chance could they unlock a trunk? I know its crazy but it happened. Anyways the manager came out to see if he can. He tries the button, looks at the fuses, and was seeing why the button wouldnt latch. Still not getting anything. Well, he was asking my son where the keys were at and was there a light on in his trunk? My son told him where they were and the light was on. The manager then took his stick and squeezed in between the seats and get his keys!!!! I was so relieved that he was able to get the keys out for us!! Thank you again!!

The driver Andrea picks me up multiple times a week & I absolutely Love her! She is the best taxi driver that I have ever encountered. Her cab always smells fresh &is always clean too!!

Great service very clean cab and very respectful

Queen is always on time her cab is always clean she gets me where I need to be when I need to be 💯🙏

Pyramids Taxi always delivers excellent and on-time service. The cabs smell nice and are clean and the drivers are courteous and friendly. Ive used them many times in and around Wilmington and can always count on them. Their prices are very fair and most importantly, they are honest. I would highly recommend Pyramids Taxi to anyone!

Owner took care of me. Thanks

I had Andrea as my cab driver she was amazing. Her van was clean and she was super friendly. I will definitely keep using her as my driver. I highly recommend you ask for her.

Owner of the company is proffecsional and makes sure clients are happy and well taken care of.

Very reliable taxi cab company, our flight was delayed and we landed around 2 A.M., called Pyramids cab and they were at the airport for us in less than 5 minutes .Very clean, well maintained taxi, amazing attitude from the driver Mo, we were very happy for the service we got . I highly recommend this company to everyone who looks for safe, fast and clean taxi .

After breaking down on the side of the road at midnight and being stood up by another cab driver, Andrea showed up to save the day/night/morning!! Excellent driver and spectacular personality with the added bonus of great taste in music!!!! Thank you so much for coming to our rescue!!!!!!

Actually not a competitor. My car was unsafely tailgated by Pyramids vehicle for the entire time it was behind me, putting my child and Pyramids driver/passenger in harms way. I understand tailgating is fairly common in Wilmington, however, that in no way makes it okay.

Mo mo is my man, he is always there for me and his cab is always clean and smells great, highly recommend pyramids cab to everyond . thank you again Mo for the great service .

UPDATE: Owner refunded money via MoneyGram on 3/30/19.On 3/15/19, my son was picked up by Tammie for a ride to the bus station, making a trip home to TX. He had no money, so I paid her over the phone with my debit card. Because I forgot to initially add a tip, I graciously called back and asked her to run my card again for $7. A few days later, I noticed that the charge was for $77!! To make a long story short, Tammie was to get this resolved on her end, but still has not. She also has told me on two occasions that shed call me back about the matter, but has not. Shes even ignored several of my calls and voicemail -- and Im tired of chasing this thief down! I live on disability income with 3 children under my roof and cannot afford a loss of $70. Tammie basically just took groceries off our table! I filed fraud charges today . . . so maybe that will get her attention now!!

The absolute best cab company in wilmington !! The vans are always clean, they are the fastest to pick you up and the drivers are the nicest guys in the business! Miner is the sweetest and i know i can depend on him to be there to get me where i need to go.. ;)

I rode with Tammie today she was very friendly and nice. Her van was very clean inside and out. Would recommend prymif to anyone.

Momo is an amazing driver. Her helped me back into my house when I was locked out at 3am!

Driver Tawana should take a course in customer service. Queen was also rude, taking me home she missed the turn 2 roads from my road. I said oh yeah you take debit cards right? And she said no and made me get out so I had to walk home. She saidIt was her last day so I can only guess she wanted cash so she could keep it. Terrible.

Had a great ride with MoMo. Very clean fast and safe. Non smoking cabs made it even more enjoyable. Thanks for a very professional ride.

I wouldnt recommend this service to anyone! The guy I talked to was rude and low down. He better count his Blessings. Becareful who you treat and talk to!

Andrea takes me to work 7 days!!! She is One of my favorite Drivers!!! Her cab is always clean and smelling good!!!

I have always had great rides with driver Andrea, shes always ontime to pick me upAlice G

I visited Wilmington NC last weekend and my friends and I called Pyramids Taxi to take us downtown for dinner and drinks. The van was comfortable and clean and the driver was friendly and knew the area. We waited less than 10 minutes when we called for our ride home later in the evening. Great experience.

Andrea is a great driver and she takes me to work 6 days a week

Andrea is a great can driver I love her she fun and I recommend her any day!

This review should be more of a 1 star review but Queen really saved the day for me, my wife and our 5 month old baby!We landed at ilm at 8:30pm and attempted to get an Uber/Lyft but no drivers were available. We even tried to rent a car just for the convenience but none were available. After calling a few taxi services, we were quoted a 45 minute to 1 hour wait until the next available taxi. Thats when I saw a nice young lady waiting outside on the phone with her employer. I approached her and asked if she could take us 20 minutes down the road. After some back and forth with the person she was speaking with, she told them she would not let a family with a baby wait an hour for the next ride and quickly took us to where we needed to go. She was truly a saving grace.Thanks so much to you Queen. The 5 stars is for you and not necessarily pyramid. A little customer service goes a really long way.

I called pyramid and the dispatch person said my driver will contact me. The driver called me within 2 min and said she will be there within 20 min or less. I was pleased she arrived fairly quickly. Awesome svc.

The folks at Pyramids are the best. If youre downtown and its late and maybe youve enjoyed some nightlife, you know how hard getting a cab can be, but Pyramids always comes to the rescue!

Rode with Tammie today she is very friendly and nice her cab smells good and is very clean loved talking and riding with here very great cab company

They never showed up i was told it would be 25 and Im been 2 hour later still on the side of the road 6 mouth pregnant with my two years old. Naver again using them.

The cabs are clean and the drivers are friendly and professional. They are also very very good about pick up and wait time. I would definitely recommend them.

Best experience Ive had. Stuck in burgaw and Andrna is the best!

I njoy Pryramid cab my favorite driver is Queen. She is such a sweetheart she has helped me out many times. So wen u call pyramid taxi ask for the Queen.

DO NOT USE THIS COMPANY, THEY DO NOT CARE ABOUT SAFETY!!I would NEVER NEVER NEVER use this cab company. I have experience on more than one occasion careless, wreck less and rude driving by their employees on the road. Most recently just now, as I was attempting to cross over 3rd street and make a left turn from wright street. The cab driver was waiting for his fare on the side of wright street completely blocking the view of incoming traffic from 3rd street DURING RUSH HOUR TRAFFIC!! I motioned to him that I could not see and he shrugged his shoulders while playing on his cell phone. I had my children In the car and I was not about to pull out with no visibility. I yelled to him that I could not see. He said what do you want me to do, I am waiting on my customer. I said I dont care, you are blocking the view of traffic and you are out in the road. He said I am not moving.... a few choice words were exchanged. I called the company, and to no avail.... this jerk is THE OWNER!!! He refused to move, other drivers had to go around me to turn right and I ended up having to call the police. He still didnt move and continued to tell me that he wasnt going to. So basically sitting in a place convenient to his fare is more important than the safety of other drivers. I had to sit for more than 10 minutes before he left so that I could see to safely pass by. DO NOT USE THIS COMPANY, THEY DO NOT CARE ABOUT SAFETY!!!!!

He was an awesome driver. very talkative and relatible. Would differently like to have him as my cabby,,

I give pyramid two thumbs up.. very clean, and the driver made me feel very comfortable and was also very friendly and would prefer them over any cab company..

My experience with this company has been nothing but excellent and i love them. Their driver Elly is my favorite always quick and dependable and i wouldnt want any other company

Queen is the best she is always on time And very reliable.

Pyramid Taxi Cab have very professional and cooperative.Thanks!

Ace cab company great great drivers the cleanest cab best smelling cab I have a ever road in if you got a ride in a cab ride with pyramid

Very impressed with dedication to customer satisfaction.

Living in Wilmington, NC, we use Pyramids Taxi often, especially on the weekends and they are always friendly and on time. Great service.

This place is shady. While we were in the taxi, paying for a fare, this dude stops for a random guy on the street and says he can get in and ride with us if he gives the driver $15 up front. We happened to be going to the same exact place as random dude on street, but we still had to pay $10 for our fare. So this shady driver made almost $30 to drive us 3 miles. The driver was rude and told us to stop talking. #ishouldhavedrivenmyself

Clean cab, friendly driver... class act. Highly recommended.

Best cab service in town, most clean professional drivers ever :-), always on time with clean and fresh smell cabs :-), highly recommend:-)

Great Cab Company! Clean cabs and reliable service.

Quick pickup - very clean cab - very polite driver - overall very impressive.

Theyve gotten worse over the year. They say 30 mins but Ive been waiting for 2hrs. Im always late for work when I call them.

I called numerous taxi places, only to be told that Id have to wait nearly an hour for a ride or that my best chance was to flag one down from someone else. My friend was absolutely drunk to the point she could barely function and Ubers rate had gone up ridiculously. I called Pyramids and felt a surge of relief when I was told theyd call me when theyd get there. They came to the rescue in less than 20 minutes. The van was clean, it smelt nice, and the driver was very kind and polite to us. The seats were quite wet from probably the passengers before us but we didnt even notice until the driver got us safely back to our apartment. I appreciate the excellent service so much. I was so nervous about figuring out how to get my friend back home safely and quickly. Thank you so much.

The driver said they only do cash and don’t provide receipts...... the doors didn’t open from the inside, windshield wipers scraped the window, thank God it wasn’t raining to bad.

Great company most of the drivers are really nice.

Couldnt select less than one star. 10-15 mins turned into an hour. Cabbie called me for directions to the movie theater, really!! Then proceeded to go the wrong way.

Very nice company and friendly people

Great cab service and very knowledgable about the city...

I cant believe this company is allowed to be in business in Wilmington nc. I was on. Y way home from the bar and when we got to my house the driver didnt have change for a 20$ so I asked to pay with credit and she said she didnt have her machine working. So I asked if she would take 20$ And the only other bill on me was a 50 since the fair was 21.90$ and the closest atm was seven miles away, and she told me if I didnt pay the 21.90 she was going to call the police, .Rember I did have my cads on. ME debit and credit. She just didnt have her equipment set up to take them, so we drive seven miles 14.70$ extra to a convient store and when I went in to get the cash out of the machine the cab driver called the police and said I tried to run out on paying so I got arrested and had to pay bond on a 1000$ that was 150$ and the cops treated me like a criminal so I had to bond out go to court and pay the 21.90 plus 14.60, 36.50 and 188 cost of court plus have the larceny charge on my record . And I even asked the owner mahomad and manager Ramon if they could help me out but all they said was that it was up to the driver. So now Im out the money and worse Im a thief on paper all Gus a the cabbi didnt have change. So I recommend never using pirimid taxi.

Very friendly and clean. Would recommend highly

Worst cab service ever. Ive been left at work numerous times after i was tokd they would pick me up. Never call this company or u will be stranded.