Have used Tony and their service department faithfully for 14 years. Took care of two Honda Ody’s that had 273k and 253k miles on them. Turned them in after someone stole the entire exhaust off of one in another city and bought a new Accord from Jesse. Great experience and pain free!! Take care of them and they last!!
Found the perfect low-miles convertible - that was for sale at this dealership on the other side of the continent! I live in CA! Thankfully, Tyler Coyle and the whole staff worked hard to shine up this beauty and take care of every piece of business to get this super clean convertible to my home! Very happy with the service, the price, and of course - the car!
This operation is impressive. The window of my new Honda would not close. It was 2 of the rainiest days!They provided an appointment the same day I called. The staff is gracious and genuine. The window was a quick fix and promptly completed. Nick was terrific and I will use this service center again. Thank you Nick!
This was one of the easiest car purchasing processes I have ever experienced (In my top two). I would highly recommend to anyone looking to buy a new or used vehicle to purchase it from Stevenson-Hendrick Honda and request assistance with your purchase from Mr. Jimmy Bartlett. Jimmy is one of the most professional sells representative Ive ever encountered. He went above and beyond what was required to accommodate my wife and I during the inspection, test drive and purchase of our 2020 Tesla Model S Long Range Plus. Jimmy met us at the dealership on a Sunday when he is off and the dealership is closed, because that was the best time for us since we were traveling from South Carolina. He was extremely knowledgeable on the functions and operation of the Tesla, which was very helpful especially since the car was at a Honda dealership. Jimmy ensured we were provided with all the time we needed to lookover and test drive vehicles while we were there. Then he provided us with all the necessary information required for us to have a seamless purchase on Monday. To top off the entire purchasing process Jimmy arranged to have our Tesla delivered to our home in SC, which is approximately a 3 hour drive from the dealership at no cost to us. I cant thank Jimmy enough for making this a pleasant and memorable experience, which is something I never thought I would be saying about purchasing a vehicle.
I cant even begin to tell you how wonderful this experience was for me. I walked in clueless, and had no idea of how to even begin to buy a car, and I was in a situation that there was no choice for me. My salesman, Anthony Schambers was understanding, helpful, kind, and took care of everything for me from the beginning to the end, I also want to thank the Sales Manager that helped as well, they got me into a beautiful CR-V EX and it seemed as if it was built and handed just too me. These two men, I will thank and respect from the bottom of my heart, even down to the Fianace person, my experience was beautiful. I highly recommend that you go here to purchase a vehicle. This experience and place was a Godsend to me. I will be highly recommending to everyone that I know to go here. I love these folks, and Im so grateful to them for everything.
Kevin Burke Jr. and Matthew Banning made the sale happen.... Very pleasant people to do a deal with.... Would Recommend anyone to go check them out if you are looking for a far and great deal on a vehicle. Very nice people.....
Worked with Mike today to get a buyout done on my lease… It was quick, easy and even fun to sit down down and get everything out of the way. Will be more than happy to come back here in the future. Excellent experience
Took my daughter to buy her a car for her 19th birthday and her college transportation. We had a awesome experience from start to finish. In the picture you can see the team, excellent customer service!, friendly staff, no one was too busy to answer a question. Thank you for a wonderful and memorable experience!. 2021 Accord Sport SE.
Went to trade in my old car and buy a much needed family suv. It was Perfect (quick and easy) for my birthday vehicle buying experience! Jesse was great. He found just what we wanted within our price range with none of that car buying drama! He was easy to communicate with and very professional! Thank you so much!
If you’re here looking for a new car and great service. I HIGHLY recommend working with Craig or Morgan to receive quality service . Craig calls and checks in every couple of months, never loses contact, and makes you feel valued. I ordered my new 2021 Accord and it got in here 2 Weeks Max. Morgan’s a really ambitious worker as well.
Tyler Coyle at Stevenson-Hendrick Honda was absolutely AMAZING to work with!! He was straight forward with everything and answered all of our questions explaining everything very thoroughly! We have never had a great experience with any dealership until today!!! He even called us about 2 hours later to make sure that we made it home safely due to the rough weather we were having!! Thank you so much for such a great trading and buying experience!! I am loving my new 2022 Honda Odyssey!!!
I came in from Columbia to buy a 2020 Tesla model S. First off, when we pulled in they had set up the car at the entrance with my name on it. Made me feel pretty special! We met Jimmy at the front who is an absolute MASTER of the Tesla. Jimmy showed us around the car and then hopped in with us to take it for a test drive. Jimmy is truly a great person, had an awesome conversation, laughed the whole time. He made my wife and I feel very comfortable in a very complicated vehicle! There was no high pressure sales tactics. Jimmy is a stud at what he does, make sure to ask for him when you go to buy a car here! We also got to meet Matt the floor manager also who couldn’t have been nicer. This is THE dealership where you need to buy a car. LOOK NO FUTHER. Awesome people, awesome facility, and great prices. Thank you Jimmy!!!
Mark and the Team took the best care. We came in to see a truck in a soaking wet vehicle. They went above and beyond in getting the Jeep detailed and cleaned up while we made the purchase of our new truck. They didnt have to. We didnt ask. They just DID. THAT is the ultimate in customer service. From start to finish this Team sets the standard. Love my new truck... thank you Mark Peduto and Team!!
Today was a great day! I called last week and asked about a Honda Accord EX-L and John Hughes let me know that on Saturday there will be one here. I couldn’t make it Saturday afternoon so I scheduled it for today. I arrived at 2:30 and had the best experience working with Ray Ortiz. John was working on another sale and said I was in good hands with Ray. They got all my financials in order and I was on my way back home by 4:50. It was one of the easiest financial discussion I have made in along time. This was a great team to work with. Thank you guys so much and I enjoyed my ride home!
Before I went into the dealership I went online and found a Honda Civic with intention of buying that one but Jake Tucker (my dealer) recommended a Honda CR-V for my family of four he was so great this is my very first car off the lot and he got me 100% approved for financing with my credit score thank you so much you guys rock! Keep it up Jake!
I had an amazing car buying experience. Craig Hales was a wonderful, helpful man. I recommend Stevenson Hendrick Honda for your automobile purchases. I am 100% happy and satisfied.
Excellent experience with Kevin Burke and Matthew Banning! They went above and beyond to help us get the vehicle we wanted. Their professionalism and great personalities made our car buying experience even better. 😁
Ray Ortiz & John HughesRay and John are great. This is my second car purchase through Ray and as always was personable, courteous, professional, and knowledgeable. John was also involved with the transaction and was extremely pleasant to deal with and most helpful with the purchase. He has the same attributes as army and these gentlemen are definitely an huge asset to Stevenson/Hendricks along with Honda. These guys are the ones to ask for if you are in the market got a Honda. Thanks to both of them for making the purchase go smoothly and quickly.
Awesome experience, Craig and Alec were super helpful and even put some gas in it for us. They dont like to haggle but they did give us full pay off of trade in.
What an awesome dealership! This dealership listens to their customers Needs And wants and gets you into the car you can afford. I went to three other dealerships prior to going to Stevenson Hendrick. This is my new place for sure. Thank you so much Brian. I am in love with my new Honda pilot.
Brandon was very professional, knowledgeable and informative. He greeted us immediately when we arrived, and guided us, through careful questioning, to the Accord Sport we ended up purchasing. He followed up with an email and phone call that same evening. He was assertive, but not pushy, and very personable. The whole experience from start to finish was much more pleasant than I expected and that is saying a lot under the duress of our current societal constraints!
John Hughes has the best customer service. This is the second Honda I have bought this year. First 2019 Honda Accord EX-L in February and now a brand new 2021 Honda Accord EX-L. I picked the car out on line and he had it pulled up and ready. I was in and out within two hours. He always keeps in touch and is by far the easiest guy to work with hands down! Thank you John and Stevenson-Hendrick Honda in Wilmington!!!
Kevin (salesman) was awesome, but the sales manager was a little loud...but in a good way. Spent an afternoon at the dealership and got the t-shirt to prove it! It was a great experience and got a great deal!
Jimmy and the team at Stevenson Hendrick Honda Wilmington were an absolute pleasure to work with! I was searching for a particular car online and finally found the one I wanted at their dealership. However, living in New York, I wasnt able to come down and see the car. Jimmy really went above and beyond. He did a walkaround of the vehicle, sent me a ton of pictures from multiple angles, recorded the vehicle being driven around the lot, and gave me his thoughts. It was an excellent experience that left me feeling like I had seen the car in person. Friendly, professional, knowledgeable and responsive, he took the time to answer any questions I had. Fast forward a couple of days and the car is in my driveway looking and feeling exactly as I expected. Thank you Jimmy and Stevenson Hendrick Honda Wilmington for the wonderful experience!
Morgan Dale is absolutely a amazing salesman. He didn’t pressure me into buying a car, he helped me as much as he could until the very last second. He even took time out of his day to help me move belongings from my old car to my brand new 2021 Honda Accord sport! I got my dream color and features I wanted. It’s the things like that, that makes me love Stevenson Hendrick Honda! I will continue to come back and anyone who needs a new car, Morgan is the way to go! Thank you guys for everything and Julian Gomez in finance is almost amazing and helps me get all of the discounts that we’re available. Just wow!
Ask for Bob!!! Stopped by the dealership today just to browse the inventory; we had no intention of purchasing a vehicle. Bob Caulder met with us was able to help us find a vehicle we love and trade out of our old one. Bob was very patient while we test drove several vehicles. He worked very hard to get us a perfect deal! Would absolutely recommend Bob and this dealership for your vehicle needs!!!!
By far the best customer experience I have ever received in my 46 years! Jimmy Bartlett not only sold me a car, but also raised my expectation of what customer experience truly is. From cradle to grave he was there. I flew from Austin TX, to the dealership and prior to arriving Jimmy on his own set up Hotel accommodations for me that night. The next morning picked me up and brought me to the dealership. After I purchased the car, the experience didnt end there. Jimmy checked on me every day as I drove back to Texas to see how things were going. I dont expect any other dealership to match this experience in the future, but it sure did raise my expectation bar for any future car purchases. Jimmy Bartlett is certainly the perfect representation of the Stevenson Honda Brand quality Ive seen in the reviews.
Had probably one of the best experiences we have ever had at a dealership. Adam was very personable and very knowledgeable about his products. Shane was very personable and got us more for our trade than we could ever have imagined. Everyone was very nice and professional and the building and grounds were really nice. Definitely would recommend this dealership.
Haven’t purchased a new car since 1994. Brian Stemper at Stephenson Hendrick Honda was a delight to work with and made the process as easy as possible. No pressure is just the right style for me. Thanks Brian!
Ray Ortiz, Matt Banning and the entire Stevenson- Hendrick Honda team are absolutely the best people to buy a vehicle from in the Wilmington area. Ray was polite, professional and caring. He went out of his way to make this a very pleasant experience. It was by far the best experience I have ever had buying vehicle and I have bought several hundred over the years. I will be back for sure.
Kevin Burke welcomed up as soon as we arrived! He was ready to assist and he was incredibly kind from start to finish. He went of his way to ensure I got my dream car with a payment I could afford! I recommend him to anyone. Thanks Kevin!
I just bought my dream car from Stevenson-Hendrick Honda and my experience was fantastic from beginning to end. That is 100% because of my Salesman Brian Stamper!! He was so upfront and realistic about the whole process since this was my first time buying a car from a dealership. He helped me get a beautiful car that I’m obsessed with, an AMAZING interest rate on my loan, and a super great overall experience. He was friendly, helpful and relatable. No pushing in any specific direction and no funny business. I brought my whole family with me and he was nothing but awesome with crazy bunch. I would 10/10 recommend anyone who is looking for a reliable Honda to go see Brian at Stevenson Honda. Thank you Brian!!!!!
Had a great experience working with Mike while buying a car for our 16 year old. Everyone in the office was nice and easy to talk with.
Tyler did a terrific job of taking care of us while at the dealership. From the time we arrived until we walked out the door, he guided us through the test driving and purchasing process with friendly professionalism. The dealership worked with us on the price, and we are extremely pleased with our purchase and our new relationship with Tyler and the entire group here. We could not recommend the team here any higher. Thank you so much, Tyler!
I just bought a 2016 Odyssey and I would like to thank Anthony for doing a great job! He was very professional and easy to get along with. The culture at Stevenson Hendrick Honda has drastically improved from my previous experience. I am happy I gave them a second chance and I recommend giving them a visit!Thanks again Anthony
Finished a purchase today on a very hard to find new Ridgeline at Stevenson Hendrick Honda. I really have to say the entire experience was probably the best I’ve ever had when purchasing a vehicle. My salesman Adam and the manager Dean were outstanding throughout the entire process from locating the exact vehicle I was looking for to communicating the timeline and were very transparent and trustworthy throughout the entire transaction. Definitely will stay with them when it comes to future purchases.
Stevenson-Hendrick Honda of Wilmington…thank you so much for your help. Nick Feeser is fantastic, overly professional and truly seems to care about his customers. Great experience!
I had a phenomenal experience with Stevenson-Hendrick Honda yesterday. I drove 3 hours to test drive an Accord with little expectation that I would actually leave with the vehicle that same day. However, due to the exceptional service from both my salesman, Anthony Schambers, and the sales manager, TJ Tate, I was able to drive home in my new car last night! The entire process was easy and painless, I was treated with the utmost respect and I ultimately left a very happy customer. Thanks again for working your magic TJ & thank you Anthony for working extra hard on your birthday!
We had a great experience with our client advisor, Tyler Coyle. Tyler was very helpful and knowledgeable and not only made the car buying process painless, but rather enjoyable. Tyler listened to our requests and guided us to a great purchase of a Honda Odyssey. We are very pleased. We made 3 trips before making a decision and never felt pressured. When the time comes again, well be back - requesting Tyler.We had the same experience with Kevin in the Finance department. We are very pleased and will recommend Stevenson Honda, Tyler & Kevin to all our friends looking to purchase.
Great experience! Wyatt was extremely friendly, very knowledgeable, low pressure and amazing to work with! Would buy from these guys again!!
I went in Saturday for and oil change but when Service Advisor Chris Edwards saw how bad my tires looked. He spoke with his supervisor about my tires. Therefore the supervisor came out spoke with me told me not to worry about my oil change and to bring it back on Tuesday morning for a full service which was 9/7/2021. Therefore I dropped my car off that morning, Chris Edwards made sure I got to work with the help of Mr. Mike Bass (Shuttle Driver) and the service company managed not to just do my oil change, but I received everything that was needed with my car. I thank God that it was Chris Edwards who saw the issue and did everything that he could to make sure. I was safe while I was driving in my vehicle. It is truly a blessing to have individuals that work for a company that actually cares about the needs of the customer. Chris Edwards you rock!!!!!! Keep up the Excellent Customer Service.
Went with my son to look for a new Honda Accord and we were helped by Joey Lankford and he was great! He found the exact car my son wanted, took us for a test drive, went over all the details, handled a little snag quickly and we drove off in a fantastic car all in the same day, my son loves it! Thank you, Joey, for making this a great experience!
Ray Ortiz helped me in buying my first car and made it such a smooth process.He was honest, sincere, and listened to my needs and worked on getting me exactly what i needed car wise and price wise. For a fact i can say he did his best for me and I couldn’t be any happier. Definitely my go to person!
I recommend this dealership if you are looking for a car. Mark Peduto is awesome. He is very customer friendly and an honest salesman. Go see him for your next new or used car! I will definitely be back for another car purchase. I cant say enough good things about my experience. It was awesome!
Mark Peduto and Ken Walker were excellent help for my first car buying experience. Even with the current supply of new cars, they were able to get me in the right car in the shortest time possible. I appreciate their help, and all of the other workers there were very nice every time I walked through the doors. Would definitely recommend
Jesse Helsley has been phenomenal. No back and forth, no endless haggling - nothing but a smooth-as-glass experience from start to finish. 2021 Honda Passport Elite AWD 🥳
Kevin Burke....Excellent Service today...courteousknowledgeable....came for maintenance on my otherHonda CRV and left w new one on my terms..their management team Matt Banning was helpfulalso...and Nicholas F in service...GREAT SERVICE!!!
My experience with Stevenson Hendrick Honda was amazing. I worked with Brian Stamper, he walked me through everything and helped me understand things that I didn’t understand at first. He knew that I had a tough schedule but still worked with me and did his best to make sure that I could walk out of the dealership with the car I wanted. Glad that I got to work with this dealership and already recommended it to friends.
My husband and I just purchased a new Honda Pilot.... our third one, from Stevenson Honda, and we went back to Stevenson for the third time because we love the people there, and the service we receive. we worked with Mike, and Craig, and they were wonderful. I got the exact car I wanted with all the features I wanted. They worked hard to allow us to drive away in our new Pilot ! This dealership is the top Honda one in the nation for their service.... its what keeps us coming back over and over. Thank you to Mike and Craig for your exceptional service, and hands on attention. We LOVE the car !
Just purchased my New Civic from Tyler and had an amazing experience! He made it as stress free as possible, and was able to get my car delivered to me in Charlotte!! All paper work was brought to me and the deal was sealed with no hassle!! Make sure you ask for him next time you are searching for a new car
A pleasure it was meeting & working with Kevin & the Hendrick team. They worked throughout the afternoon to meet the needs of our family & get us into the spacious Pilot we desired. We come from a long lineage of Honda owners - happy to stay in the Honda family. Highly recommend the Stevenson Hendrick group for anyones auto search. Wed be pleased to return for a future ride!
Car shopping is not one of my favorite things to do but Ray Ortiz made my experience enjoyable by his continued dedication to make sure I was happy. He is very responsive and kept me informed of all the details about the anticipated delivery of my vehicle. Stevenson should be proud of Ray and his performance.
Kevin R. Burke, Jr. just sold me a 2021 Honda Civic sport. The customer service was phenomenal. They offered my complementary snacks & drinks. The process was easy & smooth. I felt like I was doing business with a really good friend. Very professional & easy to speak to. Come down to Stevenson Hendrick Honda & ask to speak with Kevin Burke. He’s great!!!!
Thank you again Danny Walker and Ken Walker for getting me into my new car very professional and understood exactly what i needed.
This was my first time visiting the Honda service division and from the time I drove up, the customer service was excellent. Everyone was so friendly and greeted us with a smile. I had the pleasure of working with Nick F. in the service department and he was amazing. He was very patient and willing to answer any question I had. He even explained the amazing technology that Honda uses to diagnose your vehicle and also offered to have my car washed after service. This was so amazing. I will definitely be returning again. Thank you Nick for all your hard work and dedication to make your customers happy. Keep up the good work.
Ray Ortiz was phenomenal today. Easy going, personable, and very knowledgeable. Would absolutely recommend you contact Ray for the purchase of your new car!Also worked with Dean Hines who was excellent! Am a long time Stevenson Honda patron and this was my best experience yet! Highly recommend this dealership and this team.
Adam shoaf was great! Gonna send him some referrals from myrtle beach, SC. Go see Mr. Shoaf. You will not be disappointed!
Shane McCleaf helped so much I went in just looking for a used car and left with a brand new 2022 Honda civic he was so much help with this being my first time buying a car I am much appreciated for his help
Amazing service. Morgan Dale was so helpful. He had such a patience helping us and guiding us on buying our first car. He gave us lots of advice and a honest opinion. You definitely have to look for him. He is the BEST!!!!
When I say that my experience here was wonderfulI want to shout my girl Chiara Woody best salesperson I have ever meetSo if you want some that would bat for you and can give you what you ask for I would recommend her as your sales personShe is truly a God sent and helped me out a lotSo who ever is her supervisor she need a raise 💪🏽💪🏽💪🏽❤️❤️❤️‼️‼️Will be doing business with her in the future again ask for Chiara Woody
I would like to express the gratitude my husband and I received on Tuesday night. Our salesperson Joey was the best. He stayed with us even after the dealership closed. He was so friendly and very helpful. He didn’t try to force any other vehicles on us he let us pick the vehicle we wanted. Thank you Joey for giving us a great car buying experience.I would also like to express the gratitude we received from Julian. We laughed, talked, and shared family stories. He made us feel like a part of his family and not just a couple buying a car. We shared so many things in common with him and his wife you would think we are best friends. Both men never rushed us they really took the time to help us.Bernard and I Thank you so very much for helping us.Thank you both againJette’
Id give a million stars to Wyatt Kimbrough if possible! Wyatt has top-notch expertise with all Honda products and offered me sensible advice when choosing my Honda Accord Hybrid. He made me feel like the most important customer ever, basically holding my hand while he searched for a vehicle to match my needs. Wyatt was quick to confirm availability and transport of my out of state Honda--super important in this stressful market. My car arrived in impeccable condition with a full tank--courtesy of Wyatt--plus he helped me adjust to all of the new technology with a final orientation.Work with Wyatt and you will walk away as a confident buyer.THANK YOU WYATT!
Shane and Adam were awesome! First time buying a car and they did everything they could to make me feel comfortable the entire time.
Mr. Ray Ortiz had tremendous patience & perseverance in helping us trade in our 1 yr old car for an older, used Chevy Equinox to make it possible for me to retire (I submitted my resignation that day!). He gave up dinner & had an irritated eye he tolerated as he helped for 6 hrs non stop to make this life event/milestone happen. He doesn’t give up until it all falls in place. I would highly recommend him if you’re looking for professional, knowledgeable, caring help. Kudos to TJ for the financial side of it. Lots of laughs throughout the time it took to complete the deal too.
Great service and experience with the team at Stevenson-Hendrick Honda! Matt and Tyler had everything ready for me when I walked in the door. They were extremely friendly and attentive to making sure they heard my needs and exceeded them. I can’t say enough. I’ll be calling them for my next car purchase!
Nick Feeser has been our service advisor going back to his days at Stephenson Acura. We had been treated so well there, we followed him to Honda. I continue to bring my Acura to him because I trust him. We also trust him with our new Passport. Trust, honesty, and integrity are sometimes difficult to find at car dealerships. All three can be found in Nick.
Jesse Helsley Easiest car buying experience we have ever had. We enjoyed working with Jesse.
Anthony Schambers at Stevenson Hendrick Honda is THE MAN! He is a quick and clear communicator, making sure we were informed every step of the process. He is gentle to explain things in the purchasing and trading process that we might not have understood. He is detailed and thorough and checked all of the options when we were searching for a new vehicle. Lastly, he is kind and easy to work with—probably the most important! Purchasing a car can be a stressful process but he truly made it easy and enjoyable. I can’t recommend Anthony enough!
Ray Ortiz was amazing to work with and made my shopping experience a pleasant one. He was patient, thorough and knowledgeable. I would definitely recommend him for a positive buying experience!UPDATE: Ray Ortiz went out of his way to help me get car detailed, even setting me up with a loaner car. John Wilson was courteous and helpful and gave me advice on maintenance and keeping it in pristine condition! They went out of their way to ensure I was a happy customer! Thank you!!
Ray Ortiz was awesome! I came in and had a need for my family and he saw me through the process. He was about to leave for lunch and cancelled his lunch order to assist me and even offered me snacks. Ray also helped me get my things out of the car and was very personable. Thanks Ray!
Danny Walker was very responsive when I contacted the dealership looking for a specific model. He was able to get me the car in a timely fashion, he is very knowledgeable and very pleasant to work with. I highly recommend Danny and will call him again for my future Honda purchases.
I recently purchased a new Honda Civic from Stevenson-Hendrick Honda and had a great experience. Adam Shoaf, Client Advisor, walked me through the purchase from start to finish and he truly is extraordinary. Any question or concern I had, he answered/addressed it. After the sale was done, he followed up with me to make sure I was happy with the vehicle. He bent over backwards to ensure I had a great car buying experience and I appreciated his help. If you are interested in buying a car, I would recommend searching for your new car at Stevenson-Hendrick Honda and make sure you ask for Adam Shoaf. You wont be disappointed. Thank you!
Purchased a car on 9/11/2021 from John Underhill. It was a great experience. He was very knowledgeable and made the process enjoyable and stress free!! Thanks for all of your help:)
Was very hesitant about purchasing a new vehicle as I have had bad experiences purchasing and leasing new vehicles in the past. I made the dealership aware of this and they did everything in their power to ensure this was a transparent process. Mike M. and Shane C. were very patient with me. They answered every question I had, explained everything very clearly in such a way it was very easy to understand. They also gave me a great deal. This process was a lot better than the last experience I had before they had changed owners. This dealership has turned around for the better and makes the car buying process not as painful as it usually is. Mike and the dealership has definitely earned my business in the future.
Mr. Brian Stamper was an AMAZING salesman. This was my first time buying a car and I was nervous. I talked with him over the phone for a few days and made sure I knew what I wanted and he made sure I got exactly that. He made buying this car so easy. He was very informative and patient with me. Which I greatly appreciated. When I am ready for another vehicle I will definitely be going back to see him he made this a process so much smoother than I thought I it was going to be. Go see Brian Stamper!!
My wife and I have purchased several vehicles from Stevenson-Hendrix in Wilmington, NC. I must admit, this was by far the easiest transaction I have ever had there. One call/text about one of their vehicles, and within minutes I received a response. With in a couple of hours I received a detail breakdown of cost including trade in values. I live in Raleigh, NC and never had to leave my seat here to secure the deal. The automobile is being delivered here at my residence today. Could not be happier with the communication and response from the dealership. I would like to personally thank Matt Banning and Jimmy Bartlett for tireless work on making this happen. Need a good deal.......call them....
Excellent service! Craig Hales helped me pick out my new civic, showed me plenty of options and let me know the differences between them, he showed me how to use all the bells and whistles to my nice new car and is very polite and friendly. Would recommend anyone looking for a new car to come by here Im sure you will get top notch service as well! 10/10
Thanks to Chris Edwards and the service crew! We were in from out of town (Chicago) on vacation when the a transmission service code popped up. Despite being booked solid, they were able to get us in to do a quick diagnostic to make sure we could travel home safely. Staff were attentive and professional.
I had an amazing experience with Wyatt. He made the whole process smooth and worked with me till the car I wanted was mine. Thank you so much!
A very clean dealership with a large inventory of new and used vehicles. Overall, not impressed. I expected much more in regards to customer service coming from one of the top Honda dealers in the state.When we agreed to move forward in our purchase of a brand new 2021 vehicle, I noticed a small scratch and requested it be repaired. The staff declared that it would be fixed and ready the following morning, no problem. Upon our return the following morning, the sales manager went with us to double check the vehicle for corrections. I waited to say anything until I was asked my opinion by the salesperson... The scratched area to be repaired looked as if multiple layers of white-out had been put over it. It looked absolutely terrible and honestly I would have preferred the scratch over the tacky paint job. It bothered me that both the salesperson and technician who “fixed” the scratch would honestly have let me drive off the lot with a brand new car looking like that, had I not expressed my thoughts. The sales manager even laughed and admitted “it looks awful” when he took a look. Where is the pride in the product you’re attempting to sell? I demanded it be fixed and our sales representative said she would make it happen with the body shop down the road that afternoon. Why was it not done there in the first place? Moving on…We once again returned the following morning to pick up the car and the scratched area was immaculate. We were very happy with the result, even if it took two steps rather than being taken care of the right way, the first time around. We got the keys and said our farewells, only to realize the gas tank literally on E as we drove a short distance away. Once again, not impressed and quite appalled that this was overlooked, especially after the mishap with the scratch repair. Upon calling our sales rep back to inform her of this, she offered to fill it up, as they should. I once again drove back to the dealership and it was taken care of. The dealership did not go above and beyond to make up for any of the mishaps we experienced. Small mistakes add up and our overall experience and impression was definitely affected. If we were local, we would not have moved forward in our purchase.
I had a low tire pressure light come on my car and after refilling the tires the light kept staying on so I called Honda and they told me to head right over. I experienced wonderful customer service from Cooper. He let me know I had a nail in my tire. They patched it in less than 30 minutes and didn’t even charge me. The whole time I was kept informed of what was going on and even enjoyed a free cup of coffee. Thank you Cooper for making what could have been a stressful situation very easy!
I bought a car from Anthony Schambers and it was the best Dealer experience I’ve EVER had! He is incredibly nice and helpful and he got me into the car I wanted! I highly recommend going to give him a visit if you want to have a sweat/stress free car purchase. Thank you Anthony!
I recently received a recall notice for my 2016 Honda HR-V and quickly made a service appointment at Stevenson-Hendrick Honda. They were able to accommodate me later in the week and took care of the recall (software update for CVT transmission) very quickly while I waited in the customer waiting area. Ive had previous experiences with the service department at Stevenson_Hendrick and each time Ive been extremely satisfied with the service. The service department is extremely clean and the check-in process for service is excellent. The staff is very positive and customer-friendly. I highly recommend Stevenson-Hendrick for servicing of your Honda!
Very thorough and helpful! Chiara walked us through the entire process and was wonderful to work with. Would definitely come back for our next car! Thank you for a wonderful experience!
The Hendrick is awesome. Greg Page was a great service agent.I had to have my car towed and arrived at the dealership about an hour before closing. They were conscientious of the fact that I didn’t have another car and had an appointment early the next morning. Even though it was after closing time Greg at no point made me feel bad about staying after 6:00 and my car was fixed and I was out the door.
Just purchased a beautiful 2019 Honda Fiesta from Anthony Schambers. Great service and easy process!!!
Bought a new 2021 Honda ridgeline that I been looking to get for a few months which are hard to find this past year. Brian Stamper assisted me and he had a wonderful attitude, treated me well and answered all my questions and concerns. Highly recommended for anyone looking to buy from Stevenson Honda. 💯
Chris Severt was my service advisor and did a wonderful job! I’ve had good experiences every time with the dealership in general, but Chris made it even better! I cannot thank him enough for his attention to detail and knowledgeable conversation in regards to my repairs. Keep up the great work Chris!
Yes yes and yes!!! To this phenomenal group!!! Tyler, Mike M, & Henry lead me through the process of a first time buyer with Ease, Expertise, knowledge, and understanding along with communication during the process!! I am ecstatic!! No wonder why they hold the title of top Honda dealers in the state!! Now, I am a proud owner of a beautiful Mazda CX-5!! Thank you!! I will be referring all of my clients and family over to these guys!!
Ray Ortiz was a great, great help throughout our Honda purchasing experience at Stevenson-Hendrick Honda. Ray was very well informed, thoroughly professional, and very, very helpful both while we were making our purchase decision and after we had taken ownership. My wife and I could not have had a better car buying experience
Ray Ortiz was super helpful and nice! I was honestly not looking forward to a super tiring car buying process today but Ray made the entire process super smooth and easy for us!! He’s very friendly and will provide lots of tips and advice. He assures that every part of the car is comfortable for you and the test drive was very thorough and helpful! Definitely ask for him when you go to Honda!!! :)
Excellent experience Saturday. We could not be happier with our decision to travel to this dealership to purchase a new Honda. Jimmy was phenomenal to work with and was very transparent. We leased a new Honda Pilot.