Great little place with an amazing vibe. The patio is one of the best downtown... copl bands and a great crew that is always at the ready with a cold drink!!
We just purchased the new Michelin Cross Climate tires and they are incredible. Not only are they ultra stable in the rain, they are smooth riding and quite! Our 2016 Honda Odyssey has never handled or driven so well.After 25 years of doing business with Joe and crew at Aspen Tire, we could not be more pleased.....Thank you from the Owens family for all you and your staff do to keep us safe and sound on the road!
Sparkling clean and shiny. VERY friendly staff. Gladly worked me in to get a state inspection. Ill definitely be back, you should too!
Best tire shop in Wilmington. Great people, great service and great selection.
Aspen was overwhelmingly helpful. My new tire developed a problem and needed replacement. They went above and beyond to contact the tire manufacturer and found that the manufacturer would cover the tire replacement! I also needed this done ASAP and they provided next day service on an odd size tire. I wholeheartedly recommend this business and team!
Very friendly staff and great prices, highly recommend.
This is a good family run business that has been operating for many many years. They will always treat you fair, and offer very competitive prices on quality tires. Just make an appointment, they stay busy with all their repeat customers (me included).
I have been using Aspen Tire as my go to place for tires for about 10 years. I always find them to be incredibly helpful, professional and price competitive.My most recent visit was exactly as expected and the team had my 2 new tires mounted, balanced and on my vehicle in no time.
This place is great! I needed to get my car inspected, I made a appointment at 3pm. They were done with everything in 20 minutes I couldn’t believe it. Everyone was nice and professional as well. The waiting area is nice and there were multiple parking spaces.
They do a good job of recommending tires, installing them and doing periodic rotations. They are recommended for all your tire needs.
This place is great. I have had two sets of tires put on here and they have always been ahead of their time estimates. They don’t scratch my rims or stain my interior or make any fuss. There are better waiting rooms in town but who cares. They have been professional and courteous and I would recommended everyone visit them for tire and alignment needs. I’m sure they do other stuff well too, I just personally have had those things done to report on.
These folks really helped me out being I was from out of town...very friendly and I feel good about the tires they set me up with..which is rare for sure!! check them out!!
Always a good experience here, reliable, honest and familiar. I have never left their parking lot feeling like I was treated unfairly. Two thumbs up!
Very honest owner and mechanics in general. They are willing to explain the ins and outs of what they are doing and complete services within both a timely manner and at a great price. I 100% recommend them for all your car needs!
Very polite, made the process very easy, made recommendations to help maintain quality but save money.
I went here because I had a bubble in my tires sidewall and needed to get two tires replaced. Everything semmed okay in the beginning, the front desk service was fine. As I was waiting I watched the service worker get into my car, then reverse extremely aggressively and fast, which startled me because the reason I brought the car was because of the bubble, which could easily pop the tire at any time especially with wreckless driving. On top of that it is also disrespectful to drive a customers car in such an aggressive manner. That was the first questionable thing. The process itself only took about 20 minutes, which was very good but when I checked out and went to my car I noticed a few things that I was not happy with. First of all, in the photo I attached, they left some kind of residue all over both of my wheels. I brought the car cleaned, I had just gotten it washed. Second, they filled the back two tires all the way to 37 psi and the recommended is 32 psi. Lastly, they replaced the stem caps, with an ugly green one, which doesnt match the other two wheels. I take pride in the way my car looks and I take very good care of it. This was very baffling for me because when Im paying $500 for work I expect my vehicle to be returned in the condition that it was brought in. Bottom line is I would not recommend this shop if you want quality work.
They overcharged my for 4 lug nuts. They charged me $30 for 4 lug nuts. Quick and pleasant service but I didnt like the fact that I had to pay $30 for 4 lug nuts. Oil change for my 2013 Nissan quest was $42.
Great service, I have absolutely nothing bad to say about this company
Always friendly and prompt.
Aspen has taken care of our tire needs for years. The service is always professional and at a good price. Make an appointment. Theres a reason this shop is always busy...
I was referred to this business by a very dear and close, and they DID NOT DISAPPOINT me AT ALL! Steve Hamilton was the gentleman who took exceptionally GOOD CARE of my tire needs. I was prepared to wait until the next day for mounting and balancing of my new tires and I got a call WELL WITHIN a couple of hours after I dropped off my old wheels and I was estatically happy. Im already set up to return to get an alignment on tomorrow, and Im looking forward to a continuance of excellent service. I have never been here before and I know this wont be my last time. Good people, good people!
Great buisness,I dont by tires anywhere else.Always a good deal and treated like a customer should be.
This place is great! Friendly staff and excellent service. They fixed up my 2008 Scion and made it run like it was brand new. On one occasion when my engine was making a strange sound, they fixed it for free. Thanks Aspen Tire & Auto!
Really good customer service. First name basis with pretty much everyone. Great prices and so far Ive had no complaints with my new set of tires. Hard to find that kind of customer service anymore.
Mason and all the guys at Aspen Tire and Auto are awesome!! I trust them 100% with my 4Runner!!
While our problem was something that they didnt have the equipment to fix, they were super nice and gave us some great recommendations for other shops that could help us. Great customer service!
I have never been to a mechanic with such great customer service. The staff are friendly, helpful, and kind. On top of that, Im a graduate student with a budget to match and their prices truly cant be beat. I cant recommend this business enough, my experience here far outshines any of the big chain garages Ive ever been to. Thank you, Aspen tire!
Great customer service! Awesome prices! Professionalism!
Joe and his team are always pleasant and ready to get the job done. Work is done on time and at quoted price......Ive been going there over 20 years and will continue to trust them with my auto.
Always very friendly and once again quickly repaired another tire with a nail in it.
The most courteous & honest place! Never pressured when something is recommended. Free rotating with purchase? Yes please!
Aspen Tire & Auto is the only place I take my car! Their work is thorough and the price is fair. I recommend Aspen to anyone, particularly women looking for a trustworthy resource for your vehicle.
Always professional
Everyone at Aspen Tire is super helpful. This was the first time I’ve bought tires on my own for my car and the owner walked me through all of my options, compared brands and prices, and helped me find the best tires for a great price!!! Made an appointment and they had me in and out within 40 min. Awesome work guys, thank you!!!
Owner outright refused to do a tire warranty replacement and was cold and callous after he realized he wasn’t making any money. Refused to work on my car at all in the future. A shop down the street happily did the warranty replacement and they have my business from now on.
My family has been taking their car(s) there for 20 years! My Dad’s boss even started using them exclusively. No complaints ever. The ONLY service place as a single young woman that I am comfortable going.
Quick and friendly
Excellent pricing and service. I would recommend Aspen Tire and Auto to everyone !
This business has impeccable customer service and products. Whether on the phone or in person theyre always kind and efficient. Im highly satisfied with their level of service.Appointments can be made and theyre worth scheduling if youre on a tight schedule. I highly recommend this business.
Great customer service and great quality of work. Stopped in with no appointment on a Saturday morning at opening time with a flat tire. They were able to work me in and get me on the road quickly. Mason was great to work with, and they even gave my 2 year old a soccer ball on the way out! Definitely recommend this place!
Always a great place. Have gotten my tire patched twice here. Cheap, very friendly, and very quick both times, even with very short notice one time, and as a walk-in the other. Highly recommended. Very friendly and appreciative of their customers. I even saw them being exceptionally friendly to families, giving out soccer balls to children to keep them entertained. Love this place.
I was very impressed by their service, courtesy and professionalism. Their prices were very good and they checked the entire car and went over everything with me. I didnt like one of the brands of Air Fiters they had, so they went to the store and got one I wanted and installed it, no questions asked or any inconvenience for them. Unless I have an emergency out of town, this is the only place I go to now for my Car. I highly recommend.
Got tires put on and an inspection. They were very quick, kind and had a nice seating area with free WiFi while I waited. Will go back for any tire needs!
Had side wall damage on one my Ram tires. Needed one tire... Great price super fast! Super friendly staff went above and beyond expectations! Bled my other tires and refilled with nitrogen at no cost! Highly recommended!!!!!
Cannot imagine going elsewhere
These people have been taking care of our tire needs for many years. They always do a good job. W would not go anywhere else.
First time i have been there and got new wheels, tyres, inspection and the works done.Have to say I really liked the service i got.Professional, quick, polite and perfect service.Recommend them for sure.Wish i could give 6*
I have purchased 3 sets of tires for my vehicle here and my wife has gotten a set from them for her vehicle. Pricing has always been great, service is prompt and staff is friendly. They have been able to fit me in on a reasonably quick time frame on the occasion when I forget to set an appointment. Best of all, very fair --- outline what you really need, dont push you toward goods and services that arent necessary. Give them a try, I think you will like what you find.
Super helpful. All the staff are polite, respectful, and clearly explain when there are issues.
My daughter is a student at UNC-W. She had tire issues on Thursday afternoon. My local tire dealer, as I am 150 miles away from Wilmington, suggested that I contact Joe with Aspen Tire. I did and it was as easy of an experience as I have ever had buying tires. As far as I am concerned Aspen Tire is number 1 in Wilmington. Thank you Joe for your kindness and help today.
These guys are just wonderful!I stopped in without an appointment, and the gentleman who helped me was incredibly pleasant, and got my car looked at immediately.Before I was back from grabbing a cup of coffee down the street they thoroughly inspected my front end and found a couple things with the wheels/tires that could could contribute to the issue I was having.Most importantly to me, he was not condescending at all in explaining what they found! As a female who is very familiar with auto repair, this is a VERY rare thing and really appreciated.It ended up far less expensive than I thought it would be, was very fast and just wonderful service.
Hands down the best place to go in Wilmington for car needs! I go there for tires/oil change/inspection and always great customer service and unbeatable prices! 10/10 would recommend making this your car needs spot!
Best tire shop and customer service in town.
So far Ive only used them for tires, but their service was great.
These guys are great. New tires, oil change, and inspection, all for a good price and quick too. The waiting area has WiFi and a newspaper. Listened to them give really good safety advice to a lady about a screw in her tire. This is a great local family owned business.
Great service! Called same day and they had an appointment for my bfs car. Turned out mine was due for inspection as well so they worked mine in within a couple hours. Good guys- no BS about repairs needed before passing like some other places in town.
Great staff, gave me prices on some new tires, got them installed under the time they told me it would take... Also went there for my car inspection.. again the staff was very courteous and service was performed quickly.Go here !
We called in without an appointment and they said theyd work us in if we could leave our car for a bit. Joe was extremely kind and helpful and we really appreciated getting worked in. Didnt take long and didnt try to upsell us a bunch. Definitely fair prices on a set of new tires and well definitely be back.
These guys are great. They do excellent work, for a fair price, and they get you in and out when they promise. Theyre honest and trustworthy and Ill continue taking both of my cars here.
Really excellent service. For the routine maintenance I need done on my cars (tires, oil changes, rotate and balance, alignment, inspections etc.), I wouldnt go anywhere else! The staff is friendly, the work is done in a timely manner, and they are are local business that doesnt try to upsell you on work you dont need (an experience I had multiple times at Firestone).
Aspen Tire is the best place in town. Mason has assisted the last two times we have needed new tires - great to work with! Would give additional stars if I could... especially when they have a puppy in the shop.
My new favorite. I arrived near closing, they gave me a fair estimate and choice of tires, and my car was back on the road in less than an hour! On top of that, everyone there was extremely friendly and courteous. Definitely my new go to place for routine work.
These guys rock! Best prices in town. They tell you the positives and negatives of each tire and best yet, they make a recommendation based on what you have told them you expect. I appreciate good salesmanship like this. I will buy all my tires from Joe and his team going forward.
Very please with my experience with these guys. Didn’t tell me I needed extra stuff and didn’t try to sell me anything extra. Will come back for all of my tire needs. Very quick and speedy also! Thanks again!
Excellent service. A family owned business that understands the importance of customer service. Competitive prices and always a friendly smile. Keep up the good work
They came highly recommended and fulfilled expectations well. The staff are very professional and very pleasant. I felt like they treated me fairly each time I used their services. Thanks!
Went in, tires in stock, dropped my truck next day, done. Great service and prices.Thanks
Excellent experience. Knowledgeable staff and exceptional value.
Would not patch a nail holes on our Tesla tire because they werent familiar with that type of tire. Put the tire back on and filled it up, and did not charge for the visit. They were apologetic about it ..I would bring my other vehicle there without hesitation.
Not too many places can compete with Wal-Marts prices but these guys matched the price and stayed late to make sure I was driving on a safe tire. Great attitudes, great service and I even got free roadside assistance with my purchase. Plus I was in and out in about 5 minutes. Thanks again guys!
Excellent tire selection. Good prices. Fast, friendly, and competent service. Free tire rotation and other customer perks have made this my go-to place for new tires.
These guys were able to squeeze me in for a quick wheel stud replacement and had me in and out the door in under 30 minutes. Cheap and easy and everyone there is very knowledgeable an easy to talk to. Highly recommend!
Must be a good place to get work done, everytime I call they are always booked.
Beware!! They recommend repairs that don’t need to be done on your car. Very disappointing!!
Aspen Tire is great for tires and service. They always do outstanding work.
Great service. I’m visiting from Ohio so I was worried about getting my tire fixed before I head back. I was in and out in less than 30 mins. And the price was great.
Went in for a standard state inspection. Was told they had to change my serpentine belt and that it would cost $85, as well as that I couldnt pass inspection without having the belt changed. I wanted the inspection done asap so I agreed. Later I researched & found that the serpentine belt is not part of the state inspection, serpentine belts are not that expensive, and according to my cars maintenance history, my serpentine belt was barely a year old and of quality make, meaning it couldnt have worn out as fast as they had said.Dont get fooled by them like I did. In fact, just go somewhere else.
Highly recommended for tires, state inspection or other simple maintenance needs for your cars/trucks! I have been going here for a little over 2 years now and the owners and staff are very friendly and are always there to help. They are very honest and upfront about anything with your autos. Ive also shown up there with no appointment and most of the time you can get in rather quickly, but appointments are still recommended!
Very nice staff, got the job fixed timely. Would recommend
I will never go anywhere else for tires. Great product choices, service terms and knowledgeable and friendly staff.
This is the first time I have had no issue with a mechanic. They didnt try to lie and tell me more was wrong with my car than what I came in for. The price was affordable. They finished way before schedule. Dropping off and picking up was a breeze. I will be going to Aspen for everything from now on.
This is a great place for servicing your car or truck. Excellent customer service and experienced technicians.
Always quick and great service! Most car places I have to drop off at opening and car isn’t done til 6, but they are good on their word!
Great customer service and very quick
I went today, (Saturday) to get my husbands kias tire fixed. They were nothing but nice and accommodating. The tire I needed was not in stock, they went ahead and retrieve it so I wouldnt have to come back on Monday. I just want to thank the employees at Aspen Tire for the exceptional customer service and thoughtfulness that went into my experience. I am so grateful for your help and also for making sure the other tires were properly rotated and filled for free! You made my weekend and I will do all I can to send more business your way. You have gained a lifetime customer. Thank you again for your help and for taking time to fit me into the days work.
Aspen always takes the best car of my car! Friendly and quick service. Trusted them with my car since I moved to Wilmington and they will continue to be the ones trusted with my car.
Ive been going to Aspen Tire for new tires and other services and have always been treated well. Theyre always upfront about what needs to be done and what my options are. Great service!
Amazing. My visit was one that can only rarely happen. In addition to my requested opinion and estimate, I was offered immediate instalation of the set new tires, even though it was almost closing time. A crew was given my order and finished the job in 25 minutes. New tires, great price.To summarize. Everything at Aspen was done professionally, exceeding my expectations.
Always good service and quality work.
A small family owned business that still cares about the quality of service given to their customers. Ive been a customer for over 20 years, and have never had any issues with the service I receive from Joe and his family. Highly recommend.
Im from out of state had a flat and these guys has us fixed up and back on the road in 30 minutes.
Im very comfortable doing business here. Nice place. Good people.
Friendly staff and quick service
Our go to place for our whole families tire needs! Been using these guys for years and always recommend them to others. Honest advice, fair prices, and quality work. Traits that are hard to come by these days.
Hands down best customer service in town. Front desk takes care of you. Quality work. 10/10 would recommend.
A quick in and out to patch a tire. Even though they were busy they took care of it with a smile.
Always get great service and pricing from Aspen. Recommend them to friends all the time. Id suggest calling for an appointment as they usually dont take walk-ins.
Fast, friendly, reliable, & very reasonably prices.Theyve got my business from now on.
Friendly and fast tire change. Also cheaper than where I checked first.