James E. Moore works with many insurance companies to find the best fit for you. They will go to bat for you if you have a claim and the insurance company is either being non-responsive, or denying your claim. My Agent, Gwen McQueen, did exactly that for me and helped me to get a satisfactory outcome. I highly recommend James E. Moore.
Wow! What amazing experience! As I left the office today, I can’t help but feel grateful I stopped by.Navigating through the world of insurance can be very daunting. Determining what coverage/products would best fit your family is very complex.Adrienne and the team are not only great to work with, but they are knowledgeable, patient and kind.Dont risk it. Call them today.I highly recommend!
These people are always on it! Blair always handles business quickly and professionally. Big thanks James E Moore.
Most of us do not like to pay for our homeowners insurance, especially since it costs so much and we seldom are paid any meaningful claims regardless of the damages from multiple hurricanes, aging well pipe, etc. Yet, it can be helpful the have an agent like Gwen McQueen, who will take the time to go over the additional costs and what exactly you may get for the money spent. Gwen, when through the new policy changes in great detail and with respect for the value that her company was attempting to impart to me, the homeowner in Coastal North Carolina. Thank you, Ms. McQueen. At least I can feel like I have done my best to cover my home and property, and the insurance company was as well. We are all in this challenging time together. Be storm ready. Pack your go-bag. Namaste.
Kathleen is wonderful. She has been very professional and kind every time I called.
After getting homeowner insurance quotes from the internet and not confident in the products I was being offered Keith was recommended by a friend. Keith was very informative about the needs of a homeowner in our area of NC and the companies that had a highly regarded reputation. He made sure the coverage I was getting was appropriate and the value superior to all the other quotes I had received. I would definitely recommend reaching out to James E Moore Insurance, Im sure you will be glad you did.
This agency has increased my flood insurance policy premiums twice in the 5 years I have been with them. Each time I have not been contacted. This morning I woke up to my mortgage payment doubled because my flood insurance policy TRIPLED without my knowledge or consent. This is the second time this has happened. The first time they refunded me thousands of dollars without explanation. Fortunately their office is closed today so I am unable to resolve this issue. I am so incredibly stretched financially and beyond stressed out. I will be dropping this company ASAP. If you want to keep your money, avoid this company.
I must say that my experience with agent, Ms.Gedraytis, was exceptional. She was extremely prompt, has great communication skills and easy going. Got me set-up with a plan that protects my business and affiliates at a great price. My experience was short and sweet! I definitely recommend using this agency.
I depend on a number of people here to help me with my personal and business insurance needs! They are always willing to offer advice; responding typically on the same day of my inquiry. Thanks 🙏
Great service and great team. Really helped during hurricane Florence and was a great advocate for me and my family. Shop around if you want but you end up here and be happy that you did. Go local and with the experts!
I love James E Moore insurance because of the personal relationship they build with their customers. Their professional staff provide clear options and terrific customer service. This was the first time I truly understood the aspects of our homeowner and automobile policies. I absolutely trust James E Moore insurance to take care of my insurance needs.
We have been super impressed with Adrienne Moore and her team at James E. Moore Insurance Agency! This insurance agency provides top-notch service, which is demonstrated in their professionalism, prompt responses, high quality insurance options, and their ability to explain various coverages. When I was in a car accident that required being hospitalized, Adrienne was a tremendous help which made a difficult situation run smoothly. I highly recommend using James E. Moore Insurance Agency.
Buying insurance is not what I consider to be enjoyable, but Adrienne Moore with James E Moore Insurance has made the process so much easier! She is very knowledgeable and personable which makes her great to work with. She was able to help me with the very confusing Medicare signup process and help me to purchase the best policies to fit my needs. She also helped us to purchase homeowners insurance with significantly better coverage than what we had for a decent price. She looks out for her customers best interest and makes the process easier! IF you are looking for a good insurance agency, look no further!
Agent I spoke with didnt want to quote me because I didnt want the up-sell that he suggested. Am I the customer or are you? Since when do you get to tell me the level of insurance I want on my investment? Customer service is poor.
We had a long delay/communication problem with our insurance company! I asked Gwen to intervene! She went above and beyond to meet our needs! They not only sell you insurance but also provide total customer satisfaction!
I am so impressed with the customer service James E Moore has. The owner sent an email out making sure I was prepared for Hurricane Matthew and I got calls and text during/after from my agent Adrienne making sure everything was okay and if I needed anything. This is one of the reasons I keep my business ties local. Thank you for being awesome!!!
I worked with Laura Stoy about a year ago to gain general liability insurance for a new business I started. The process of starting a business is daunting in itself. Laura took an unknown for me and walked me through the process answering all my questions while helping me feel confident in my decision. We discussed adding workman’s comp. when the time was right. That time came a few weeks ago and with one quick phone call, Laura had the ball rolling and 2 days later I was equipped with what I needed to allow my business to take an additional step in the growth process. Thank you very much for your professionalism, knowledge and expediency Laura! Much appreciated.
When my small pediatric therapy practice in Wilmington NC decided to add health insurance for our employees, it was a little bit daunting. The insurance market place is confusing and always changing. Adrienne and her team were so knowledgeable, patient and helpful in helping us to understand the market and choose a plan that is right for our employees and our company. My employees are thrilled with the plan we have offered them. The customer service we have experienced has been truly exemplary.
I was very pleased with a recent homeowners claim I had to make due to a lightning strike. James E Moore Insurance was there for me through the whole process, with a very caring spirit and excellent follow up.
Just great people. Look after their clients.
Most amazing customer service. I work for a company that uses them for every insurance need we have and I request a lot of insurance certificates. They have always taken care of any questions or needs immediately! Could not say enough good thinks about this amazing company and dealing with Teresa Gedraytis! Both amazing!
Phenomenal customer service and attention to detail. They are a family owned operation that provides a personal touch that is hands down the best in town. I feel at ease knowing Ive got Adrienne and her well vetted team covering my needs. I highly recommend James E Moore Insurance Agency.
When I was looking for home owners insurance I got a bunch of online quotes from all of the major national insurance companies. They were all fairly expensive. When I contacted James E Moore they were able to get me a much better price for exactly the coverage that I wanted. They were local, easy to work with and I would recommend them to anyone.
The team at James E. Moore Insurance has done an outstanding job for all my insurance needs! I am amazed at how easily they explained the fine print in the policies in a way that I could understand. Highly recommend them for both personal and business.
Above and beyond customer service for over 10 years! Continually impressed by the support I receive. Recently called with questions about an issue that would go entirely through another partys insurance, yet still received thorough information and a followup inquiry to ensure all had gone well. I trust James E Moore to handle all of my insurance needs, both personal and business.
My initial claim for damage from Hurricane Florence was denied by the carrier. I called my agent, Keith Leroy. Keith and Mr Moore fought for me with the carrier and after several contacts they carrier decided to pay for my claim. The adjuster said if I had not had a good agent that knew his business and was willing to fight for me, I would not have been paid. Needless to say I am very happy.
I had the pleasure of working with Jared Cranford at James E Moore insurance agency when i began looking into boat insurance. He took the time to go through all my policies and enhance my insurance strategy. With all the noise surrounding insurance products, it was nice to meet face to face and go over the difference in companies and contracts. He was able to save me a few dollars, but the service and process was what lead me to make the change.
We have been using James E. Moore for our business insurance for many years and have recently added them as our brokers for employee benefits. Adrienne and Melinda make my job as HR administrator of a large group so much easier! The professionalism, attention to detail and presentation of benefits tailored to our needs is superior to anyone out there!
Responsive customer service and attention to detail are the hallmarks of any company. We have found that with James E. Moore Insurance and we are sorry we didnt find them sooner in our migration from the northeast.Thank you.
I worked with Chris Burkauskas to find the right insurance for my new conpany. It was quick and painless! Him and his team were extremely knowledgeable about details of different plans and what would fit my needs. They gave me several options to choose from and in the end I chose one based on price because that was important to me. I am fully covered in case anything goes wrong in my business. I would definitely see if they can help you with your insurance needs.
We worked with Jason Riley of the James E. Moore Insurance team, he is very helpful, easy to communicate with and found us good insurance that fit our needs. I highly recommend him and this business!
WOW Adrienne Moore is the best when it comes to Insurance. Have been with this company 7 years....best customer service...Melinda Williams. What a team.
James E. Moore is a wonderful company to work with. Laura Stoy has been especially helpful for all of my needs, and the needs of the company I work for. I would highly recommend!
Customer service has always been amazing. I have a few businesses and several insurance needs. The agency keeps track of everything so I dont have to.
Jared Cranford is the finest, most knowledgeable insurance agent I have ever known. A man of integrity and purpose, he will serve your insurance needs with prompt and courteous service, you can trust his opinions and expertise to get the most of your insurance dollar.
I have had the pleasure of knowing Laura Stoy for well over one year now and since that time I have come to know Laura quite well. She is an excellent commercial insurance agent at James E. Moore Insurance Co. in Wilmington, NC. Since I have known Laura I have heard many testimonials on her behalf regarding her excellent service and ability to help her insurance customers achieve their goals and financial security. I have personally sat down with Laura and discussed my own business goals for the Seaside Wellness Center and as a result I intend to give James E. Moore every consideration when we are ready to expand. I have also sat in on meetings where I have introduced Laura to friends in business and they have told me how much they enjoyed meeting such a knowledgeable and professional insurance agent. Laura has excellent leadership qualities including organizational and group management skills, community service leadership and Laura gives back to Wilmington by participating in charitable fund raisers. Laura Stoy is obviously a very bright and capable business person and I would not hesitate to refer any of my associates to her at James E. Moore Ins. Co. for any of their insurance needs.Dr. John Weisberg, owner Seaside Wellness Center.
Great firm with helpful and friendly agents. Always a pleasure to work with Jared and the folks at James E. Moore Insurance! Highly recommend!!!
James E. Moore Insurance saved us literally thousands of dollars. Our home of 34 years burned in a house fire March of 2014. We lost so much. Thank God we had met with Adrienne Moore of James Moore Insurance about 2 years prior. She found multiple areas where we were underinsured, and we later learned that on our old plan we would have even shared in some of the fire loss!Not only did Adrienne ensure we were properly covered, she also chose one of the best carriers based on their claims experience. Little did she know when she explained to my wife and me about the importance of this how much it would come into play.The day of the fire both Jim Moore (owner) and Adrienne were on the scene, even while the house was still on fire. They brought a sense of peace and calm, even in the midst of chaos, assuring us and handling all claim details on our behalf. That very night we were setup in a hotel accommodating our cats, had food to eat, and all the home, auto, and property claims were under way. We felt good knowing that someone was fighting for us, and guiding us along the way.My wife and I were able to build back a newer, better home, even the home we have dreamed of for years, thanks to Adrienne and James E Moore Insurance. Because of Adriennes diligence, we were covered under a blanket policy, allowing us to access more dollars than we would have under a traditional policy. To say we are thankful just doesnt quite seem to do James Moore Insurance justice.I recommend that all learn from our lesson - paying for quality is WORTH IT. Having a trusted, knowledgeable, and truly caring agent on your side is what you want when it really matters. We are so glad we made this choice. Our story would have been a lot different had we not.
Great customer service and knowledgable advice on all types of insurance. Comparing and obtaining insurance is a confusing process. Thankfully James E Moore Insuance Agency was there to help out. Highly recommend.
I use James E. Moore insurance for all my personal and business policies. They do a great job of finding the best policies at affordable pricing.
Amazing people with amazing service.