I have nothing but good things to say about Brenda and Adeliz. They are overall very nice people and at the same time very knowledgeable. They are always ready to help with my needs. I recently purchased a property and with last minute limited time, they were able to get everything over very quickly. I really appreciate everything they have done for me.
I would like everyone to know that I have one of the BEST ALLSTATE agent out there. I have never dealt with anyone in this line of business that shows the concern that Brenda Amin shows. She is truly concerned with the needs of the customer. She make me aware of all the new products and services that are available from month to month. She goes over different coverage options to make sure that the coverage I presently have continues to fit my needs because life changes, therefore your need change as well. She goes the extra mile and always greets you with the nicest smile. Where can you get customer service like that these days. Brenda Amin, keep up the good work. YOU ROCK!
I recently moved to Delaware from New York. I asked my Allstate agent in New York if he would recommend an agency in Newark, Delaware and Brendas agency was recommended. i have not had any problems dealing with this office. I was given personal attention in getting all new policies. The office staff is friendly, courteous and provides answers to my needs in a timely fashion. I recommend this agency to others looking to Allstate to supply their insurance needs.
I have been with Brenda Amin for 6 years and am extremely satisfied with the service that I have received. Brenda is caring, responsive and efficient. She is always available to help me with anything related to my policy and is a lovely, friendly person.
Mrs. Brenda is very good and patient agent to have.. And she takes her time to explain to you...
I had a renters policy that I asked to have cancelled on Dec 15, 2016 because I moved. I was told it was cancelled and Id receive my refund shortly (the policy was paid in full through Feb 2017). I stayed receiving calls from all-star asking me to pay my renewal bill and learned that my policy was never cancelled. I went through this three more times having to call the office back every few weeks. In the end my policy was still never actually cancelled, they just let the time run out on it & they cancelled it at the end of February for lack of renewal payment. Brenda never calls back and wont take my calls despite being in the office. Ive had to lodge formal complaints about this office through corporate to try and get my money back for remainder of the prepaid policy after December 15. Save yourself the headache, go with another office or company.
I have small business insurance with Allstate. I got quotes from other companies before contacting Brenda. We went with Allstate because they had the best rate and great customer service!
I am in total AWE that this agent had the nerve to send me a request to review her service. I would never recommend her to anyone, she took over her nephews business after he skipped town with no notice. She is RUDE and abrupt. I switched to the best agent in DE. Mr. Devane and his wife. Wonderful knowledgeable Christian team. The Admin agency should be closed down. I only gave her 1 star because it would not let me post without it!!!!! She deserves a ---10 stars
They help you when do you need the help and our wonderful about it
Brenda’s team is quick and efficient. They are more than happy to help me out with all of my business needs. They are true customer service professionals who have exceeded my expectations
Why do I give Allstate a 5 Star? Because my agent is there for me and when I have a question or dont understand something about my policy.. Shes right on it and breaking it down for me.. And if you call and shes busy.. As soon as shes free shes returning the call..I like that because she lets me know Im important to her as a customer...Thanks Ms. Brenda
Brenda Amin and Adeliz Petrus are top Insurance agents. They have helped me insure my office cleaning business for the past two years. Very professional and easy to work with. I highly recommend them.
Very helpful and very good Service!Nice and polite people. I definitely recommend them.
Quick and efficient service for the last few years. The only complaint I can think of is auto pay, but it has more to do with my bank than the Allstate. So I would reccomend Amin agency to to everyone I know.
Great team to work with. Very helpful and excellent support to any kind of query
Everyone has been kind, professional and informative, understanding and helpful. My questions are either answered or solved. Problems dealt with and resolved. No issuesThank you AllStateThank you Brenda Amid
Allstate is the best Insurance I’ve ever had.Love the way agents treat you, like a family.Good job Allstate.
Brenda my Allstate agent is very knowable andProfessional . She reviewed my polices and adjusted them so I was protected better and reduced my cost, it was a true win win !! She covers my business my personal home and my rental properties . I have full confidence in herAbility and to protect my family and assets !!
I would like to say I really enjoyed my time at Allstate thanks to Brenda she helped me very much in reference to my automobile insurance and I think all state is a wonderful insurance company I would have eyes anyone that is needing automobile insurance to please contact Allstate.
They do an excellent job assisting customers with their insurance needs! Highly recommend them!!!!
Ive been with allstwte for a coupke of years.... Its awesome my home owners policy.....all of the agents sre friendly n sweet they never make me feel unwelcome or as if i shouldve called there very professional
Top notch customer service. True professionals, but yet personal enough not to feel like just another number.
Excellent customer service. Going above and beyond for customers.
Great customer service.
Brenda Amin knows everything for insurance. she tried to make my insurance premium is the lower than others even if same coverage.I will referral all my friends!!!