Best location for new and used cars. Top notch staff and manager is great. Ask for Phil Jr. Or Maryellen Cramer.
Ok sales experience. Showed up for an appointment and waited 30 minutes. Also guaranteed trade in number was not honored. Car is great.
For the last 3 years I have been taking my Outback here and they have been professional with competitive pricing and tremendous communication. Excellent customer service. Highly recommend (Jason & Giovanni are awesome)
Excellent service. I purchased my vehicle used from somewhere else but they still treat me like I bought it from them.
Nice place, when you go see ken
The team at Ganley East has always been friendly and courteous. I trust them to take care of my car properly, quickly and at a fair price
I highly recommend Hannah Benjamin and Ganley Subaru East. To everyone looking for a new to you or brand new vehicle you should stop in here. I purchased my first Subaru back in 2015 from here. I brought my Impreza back to the service center for everything. From oil changes to issues I was always taken care of. From the show room to the service center I have never had a poor experience. Hannah was amazing from start to finish. She answered all of my questions and trust me I had plenty. Not once did Hannah rush me into a decision. I love everything about this dealership and will continue to recommend to friends and family. Hannah thank you again for taking the time to help me make my decision. The French Press is what truly sealed the deal😃☕️. That cup of coffee was excellent!!!
Excellent service and attention to detail. With my husband immuno suppressed during this Covid 19 pandemic, we needed repairs that couldnt be delayed and were worried about having to go to the dealership. Everyone was wearing masks, socially distanced and we did the paperwork outside. Our rep, Jason, took great care to keep us safe and informed of every step. Thank you. Great job!
Great service center experience. I came for a recall and the technicians were very helpful in explaining some other findings that would need attention at some point. For instance, my struts looked greasy and i was told it could be a leak and could need replacement, but that as long as the car was driving fine there was nothing i needed to do now. There was no pressure to perform any extra work and none of the typical your air filter is dirty when its actually brand new that you get at some places. They even sent me photos of some minor problem areas for my records. Overall i was very impressed and left with a sense of trust in the dealership. Shout out to Jason for his help in particular.
My neighborhood Subaru store! Mostly good people as I know several people there and they have been helpful.
Fast proper quote.complete satisfaction.
Our experience was extremely positive. The staff was very professional, knowledgable and helpful. There is a great variety of cars to choose from. Would highly recommend!
Friendly... And of course very eager to assist you!
Complete joke. From top to bottom these people are terrible at their jobs. It is a headache everytime I have to go in here. From being stood up for a lease appraisal, to trying to charge me for oil changes that are included in my lease, (even after I tell them its included) to not checking or stopping off fluids during oil changes, to giving me the wrongly painted color side mirror. I have complained numerous times to numerous people and all they ever do is give a meaningless apology and do nothing else to try and make it right. Trust me and take your business elsewhere.
1 week ago. Made an appointment to have my car appraised to trade in on a new Crosstrek. The person who made the appointment wasnt even there and never called to cancel the appointment. Drove 40 miles. Talked with Ken though about pricing on new Crosstrek. After a week of discussing pricing and trade in value at $11000 he said come on in we can get you the monthly payment you need. Drove out again to clench the deal only to be told they decided they couldnt give me what discussed a week earlier for my trade, (dropped from $11000 down to $7,400) due to situation with Covid 19. Last I knew Covid has been around since March. What a waste of time. I had bought my last 2 cars there. Not anymore, will take my business elsewhere.
First time I got an oil change here, I was disappointed. Even with an appointment, I had an hour wait before they took the car back?Came back because they had BOGO... was impressed. Will update with next visit.Matt Konchan sold me my car and he was great 👌👍
Saved $85 over same item at Adventure Subaru. Dont get it.Thanks Ganley
Excellent, friendly service. Waiting room is comfy and free WiFi is fast
They dont honor appointment times. Ive always taken my vehicle to the original dealer for service but not here. I dont have 3 hours to just sit around waiting for an oil change that I scheduled in advance.
Very knowledgeable and welcoming staff. Nice facility.
Always very friendly and helpful people, especially since theyve gotten a new finance guy.
Service prompt and professional. Service Advisor Jason was top notch!!
Very helpful service
Good customer service.
Super nice dealership and dog friendly!
Great experience buying a new car!
Super friendly
Fast shipping, great priceswent the extra step to make sure the order was right
Outback wheel bearing work.
Was towed to this dealer and on Monday AM they needed to squeeze us in - we were on a time crunch to start job across country and needed to be on our way- they bent over backwards to get us fixed and on our way ... much appreciated!
Staff is nice and helpful.
Went for car wash
Bought Audi paid over book price drove 400 miles it used a quart of oil I called they said we will call back no reply I am screwed!!!!
Ordered parts through Subarus site and used Ganley to pick up. Some initial confusion over payment validity and then when I picked up my order was missing an item - all resolved quickly by the manager and desk.
Not pressured, nice people
Service in the service department was prompt.
Reliable service
Friendly staff.
Great service
Awesome service
Staff was great