Amazing agents that go the extra mile for you
Great team and agency! They gave quick competitive quotes and were extremely friendly to the new people in town. Thanks for a wonderful welcome to Colorado!
The group of people that work with Kris Pacey are always so helpful, courteous, and efficient. I know that any time my family needs something, they will handle it the first time. I am especially thankful for Theresa who takes my calls, remembers my family, and always inquires to how we are doing. A very personalized service for an insurance company.
Kris, Tina, and the rest of the staff are AWESOME! Highly recommend this agency!
Darrien S is a true professional and as usual took care of my issues with Bristol West and relieved my stress. Glad he’s on your team.Rey Fraga
Well my first several years went well, and I received excellent customer service. However, when I discussed selling my second car insured with you, the car and the issue of renewing my insurance until it sold, the customer rep reviewed my insurance. It became evident that I had perhaps been paying a significant more on my insurance per month than I should for many months than I should have as I paid cash in full when I bought it the car. Apparently the insurance covered it to an amount as if I owed on it. Since this was revealed to me just a couple of months before I reviewed the insurance and sold it, apparently there was not much time she could reimburse me for.
Kris and his office team are the best. We recently switched agents because our previous agent was non-existent and never returned our calls or email. The Pacey agency is superb! Always there for us...always friendly and available! They were able to cut our home owners insurance in half with the same amount of coverage. We now have complete coverage...home, auto, life, umbrella policy too! Couldnt be happier
Kris office has always been available. No question is ever too trivial to be answered. Professional, courteous, and knowledgeable. We have checked with insurance brokers to see if there were better deals out there for our home and auto insurance. They always came back and said that they could not find a home/auto package better than Farmers. Separately, any companies that might offer a slightly lower auto rate wasnt worth switching to b/c of the outstanding service we receive from Kris and his staff. Weve been with Farmers for sometime and have no plans to switch. Definitely 5 stars!!!
The Pacey team at Farmers Insurance are always a pleasure to work with and they were able to give me quotes and issue policies on short notice. Also, all of the polices were handled remotely without me having to take off work to visit there local office. I highly recommend this Farmers office for your insurance needs.
I have been using this farmers agency since 2005 under the Schaffer agency. Although I am not very familiar with the current ownership, I can confirm that the staff is first class and have always been there to help answer our questions and add a personal touch. Theresa has been there the entire time to help inform and guide us on insurance decisions as well as make suggestions for other coverage considerations.
Kris Pacey, with Farmers Insurance and his staff have always been wonderful. They are responsive, knowledgeable, eager to help, always return calls, and easy to reach. I have been very happy with our multiple policies being managed with this agent.
Kris and his Staff are wonderful. I have been a client of this agency since 2005. Kris took over ownership several years ago, but the great service has continued. Kris and team will take care of all your Insurance needs. Ask for Theresa (Tee). She will go above and beyond for you every time.
I always get a personable contact to immediately address my concerns or requests. This office has been very successful in servicing my insurance needs. Interaction is a pleasure rather than a trial.
I never get my new proof of Insurance unless I call every 6 months. I dont know if you know I am a professional driver, I drive trucks Monday thru Friday and Limousines on Saturdays. I have only ever had one citation and strive to keep my driving record clean for both of my jobs. Plus a no proof of Insurance citation is a $200.00 fine. Please take care of this on going problem.
There is not a more caring and passionate agent out there. Kris Pacey and his staff are so much fun to work with. They have a wealth of knowledge in the industry and are experts in customizing the perfect package for all your needs. Thank you all for all of your assistance.
We’ve loved working with Kris and the team for years. Great people.
Theresa Chipp who works for this office has been amazing to work over the last 5 years Ive been with Farmers. She helped me through policy changes, home and auto purchases as well as a claim. Its great to be able to work with the same person for all these needs.
Loved this place. Very professional
Great to work with Kris and his team. Just had my Homeowners policy reviewed and was able to significantly reduce the annual premium.
Kris Pacey and his staff are always so helpful! They do everything they can to meet our needs!
I just love my Farmers Insurance. My friends there are so helpful and I know I can rely on them for just about anything. Way to go Farmers.
Kris Pacey and his staff are always ready to help and every request is met quickly and easily. I have been insured with Farmers for over 30 years!
The are always friendly and efficient and reply to you immediately.
Kris has help me in several ways such as getting the right under insured and non insurance limits correct. Also, we did not over look the medical or the liability limits.
Very prompt with all of their responses. We have received great service with Farmers! The people are very kind and take the time to help us with whatever we need.
Jumped in when I needed the help with my home insurance, fining my payment from my bank. Thank you!!
Kris and his team are absolutely wonderful to work with. They respond almost instantly when we have questions about our insurance, send quote after quote without complaint, and made sure that we were in-budget with our insurance without having to sacrifice the quality of our insurance.
Professional, courteous agency, happy to recommend Kris & his team.
We are so lucky to have such a great agency looking out for our family! Amazing customer service!
Always answer any question or concerns right away! Wouldnt get my insurance from anyone else!
Love using Farmers Insurance and the Pacey Group. Super helpful, knowledgeable and great customer service from Theresa Chipp!!
Kris and his staff are always there to answer any questions and help out anyway they can. I not only have my personal policy with him but my commercial as well, wouldnt have it any other way.
Goes the extra mile. Kim
Absolute outstanding service!