Positive: Exceeded value for money. I stay on hotels 2 to 3 times a week for work and this is the type of room Im usually spending much more for especially on Long Island. King room w/ sofa bed perfect for me and my 3 kids. Negative: Shower water didnt get as hot as i like it. Would appreciate free coffee in tge lobby in the morning.

I am a travel agent and I will not recommend any of my clients stay here in the future. We returned to our room after a long day this past weekend and it stunk of marijuana. We asked to move but the hotel was booked and we were told sorry, there is nothing we can do. We could not stay there, it was so bad, with 2/3 having asthma, it was that bad. Almost like a thick cloud in our room. So we had to pack up around 1030 that evening we were forced to drive home. We have yet to hear from the manager that we were told would contact us the next day. Less than satisfied all around.

The staff was so accommodating. We were in town for a wedding for a week. We were able to get room after having left the hotel across the street because of its poor condition. The hotel and room was in top notch condition. Super clean and comfortable bed. I would definitely recommend this hotel.

Positive: Impeccable hotel!!! From check in to check out was smooth and easy. Staff had on their mask. Lobby area was clean and quite. Room was flawless and the decor was nice. All my needs and request were meant promptly! Parking is on the property.Book immediate! Negative: No!!!

The entire staff was friendly but 4 really went out of their way to make our stay exceptional.Jessica at the front deskMatt at the front deskTony in engineeringAnd the lady on Sunday at the deli were allFriendly and efficient. We had a light bulb go out Matt sent Tony and the light was changed in 15 minutes at lunch time. Would completely recommend this hotel to anyone staying on the island.Room was clean, shower water pressure was excellent .Next time we are back in Long Island we will definitely stay here.

Super clean rooms and very friendly and helpful staff. Check in was super easy and we had a great time when we stayed here from out of town. Definitely recommend!!

Where do I start about he caring hearts of the staff at the Marriott in Westbury. My family stayed there from out of state due to a funeral. And the staff here was beyond accommodating to our family. they made sure we was extremely comfortable and allowed us flexibility within their facility. going forward my family coming to visit in NY will only stay here!!!!!

Everyone was extremely nice and everything was very clean. Would definitely recommend and will definitely stay here again if I come back to NY.

Very nice rooms with a clean modern look.

This hotel is very nice, and it is located in a lovely neighborhood. The staff is extremely friendly and knowledgeable about the area.

Very nice place to stay. Many of the rooms are recently renovated, but even the ones that arent are still nice.

I have to say this is one of the best hotels that Ive ever been in and I went on my birthday

My overall experience was lovely. The rooms are beautiful and very clean.

Very nice courtyard ! Front desk staff Is lovely and helpful. Upholstered Furniture needs to be cleaned as it was stained but the room itself was clean. New carpeting in our room was very nice !

Fantastic hotel. Super clean, nice room, and all nice people working here.

The place is pretty new and the rooms are clean. There is no room service and the front desk is a bit slow. Shower is large and clean but there is nothing to hold on to, could be a fall potential. Additionally, the lighting in the bathroom is terrible, dont try and shave in there unless you want to slit your throat.This Marriott ignored my requests on the website for a feather free pillow and additional pillows. They also neglected to give me additional towels as requested.

Positive: I enjoyed the fact that the room had a microwave and a fridge. Additionally there was: ¿ Free Internet, ¿ Free breakfast, ¿ Free parking. Negative: The toilet was not cleaned and I could see fecal matter on the seat itself. I made a request for it to be cleaned, left for 5hrs on a date, told them when I would be returning... and had to return to the filth. Not until I was forceful; I saw a change.

I liked the all business sense of the lobby, the cleanliness, firm beds yet the TVs are too small and not updated recently, the outlets to charge devices have no hint of even USB 1.0 and in the suite lamp on/off switches was a major hassle. All about spend.

Went here twice and rooms were very clean. Rooms come with a bath or shower. I heard a couple trying to book a shower instead of a bath but they were all booked. Hotel is in a good location, near lots of stores, and restaurants. Just a very relaxing time.

The staff is always so kind and accommodating and willing to do anything to make your stay special! The decor of the place is amazing, you can get a nice view of the surrounding just from your room! I enjoyed my time here!

These apartments are completely a touch of luxury. Excellent room and location. Great dinner options and amazing pool. I will definitely stay again.

Clean... did not had time to appreciate anything else.

Stunning hotel very luxurious with extremely attentive staff. Every employee made us feel extremely valued. Will definitely stay here again! Thanks.

Ive come a few times now. Great rooms for the star rating, they are above basic. Parking is ample. Rooms are properly heated & the air handler is pretty silent.

My room had a leaking ceiling, towels were unavailable...in fact, when I switched rooms and requested additional towels, there werent any towels in the new room. This was ESPECIALLY inconvenient after sweating all day in the New York summer sweltering heat. Not sure if Ill ever return to give a second chance. Its too bad because I travel quite frequently.-Disappointed

Positive: Service was amazing the staff wonderful Negative: Nothing at all

Pretty much everything you would expect from a courtyard. I think the bar was closed because it covid

This will now be my go to hotel for the area. There are many hotels in the westbury Garden City area to choose from however many of them are under 4 stars. I needed a place to lay my head while in the area on a overnight trip and began searching the member discount prices on AAA. I came across this hotel running only a few dollars more than the subpar hotels near JFK/ LaGuardia. I normally stay at Hyatt or Hilton but have never stayed with Courtyard Mariott. My stay was a positive one. This hotel’s Boutique style reminds me of the Aloft hotels. The concierge were awesome. A Asian gentleman checked me in and he was very kind and quick with check-in. Housekeeping was awesome and they really deserve a raise. They keep this hotel spic and span ! They also delivered my additional towels promptly. The amenities seem wonderful but I did not have time to enjoy them. They have a gorgeous fire pit on the patio, a bistro with breakfast (non-complimentary) and a pool. The television service was great. Free HBO and you may link your Netflix or pandora accounts.My negatives- the lack of a complimentary breakfast buffet, the flat low quality pillows. BYOP ( bring your own pillows) This really was disappointing when you have no neck support and cannot get a good night’s rest. Invest in your guests and they will invest in you.

Immaculate, friendly, loved it! A little pricey but very nice

It cool fun relaxing EVERYTHING

Booked a room online using my family employee discount. When I went to check in the lady in the front did not honor it and had the nerve to have an attitude despite having all necessary paper work. Its all good I went to the marriot down the road.

The room and view are amazing. Nice selection of takeout and a bar downstairs for a mid day cocktail

Really clean rooms and attentive staff. Lighting in bathrooms are really dim so bring a makeup mirror.

Positive: New hotel so the rooms were in great condition. Plenty of parking. Staff was very polite. Id stay there again but I wouldnt rate it a 3.5 star hotel. More of a 3.0 but still a good stay. Negative: A bit short staffed and had to wait 10-15 minutes at check-in but I was offered complimentary beverages and the desk person was very polite.

Good clean room! Good staff. Will be back!

Guests were loud. Called for front desk to quiet them down three times and they didnt.

There was a bed bug in our room early this morning. Just crawling on the bed. This is absolutely disgusting. Not to mention - the staff had nothing to say and just referred us to a manager who wasn’t even in the facility.

Great hotel! Very clean and the employees are nice and very accommodating!

Very friendly & helpful personal!

Very clean, large room, excellent service, hotel is located just of the parkways, and with everything (shopping/dining) within a 5 mile radius

Very kind and professional at the front desk, rooms are very clean, and bad and sheets very comfy.Thnx ❤️✌🏻

Really love this hotel and always being help by Catherine the manger very very good with ppl n always help to make sure your stay is good as well very clean it’s almost jus like being home

Beautiful hotel. very modern.

Nice rooms, friendly staff, comfortable beds

Were so happy we used Courtyard Westbury Long Island for our hotel block! They were very accommodating. The bridal suite was the perfect size for me and four of my bridesmaids to stay overnight, as well as the next morning when four more bridesmaids, a team of hair and makeup artists, and my mother and mother-in-law joined us. We were all in the room at the same time, and there was plenty of space for everyone! There was a bottle of wine waiting for us. We were able to hang out outside by the fire pit after the wedding and the morning after they allowed our family to eat bagels for breakfast in the common area.

Positive: The stuff was excellent and extremely helpful, and catered to our needs! Negative: They only downfall was the beds weren¿t very comfy

This place was so clean. Very nice employees also. I would go back again no problem.

Will never stay here again.. ! Also $250 deposit ?? Since when?? Definitely not worth the $420 .... can’t even put the deposit in cash.. will never book here again 😘

My stay at the Courtyard Marriott Westbury was the perfect getaway. I was there from Thursday to Sunday. The location is great, it is next to a lot of restaurants, stores and even a Dave & Busters. The best amenity was the fresh baked chocolate chip cookies that the hotel offered in the lobby. When we werent sure if we were allowed to take them, the staff kindly told us they were for the guests. All the staff were nice, front desk, engineers, everyone. The whole hotel was clean especially the room. The staff put extra everything in the hotel so you dont need to ask for more. The bed is amazing. I think I might have been allergic to whatever detergent they use but it did not bother me because the bed was so amazingly soft and just what I needed. I was there for a wedding but really it felt like a mini vacation. If youre just trying to get away for a weekend I would definitely recommend this hotel. Thanks for a lovely stay

The hotel was great

Clean, sanitary and comfortable. Would stay again in the future.

My overall experience was extremely favorable and positive. My best experience was with the hotel staff. They all couldnt do enough for you and did it with such professionalism, graciousness, and respect. The Bistro met my needs and the food was really good. The room was spacious and comfortable. Would definitely consider coming back if in the area again. The staff was excellent which is super important for a positive stay!

We really enjoyed our stay at the Courtyard Marriott in Westbury, NY. This is our second stay and it was equally great. This time, however, the customer service was impressive. Whether coming or going, we were always greeted with a smile. It seemed like everyone was on the same team and a strong sense of leadership shows through. The rooms were clean and spacious, and service was consistently good. We highly recommend and plan to return.

Positive: Rooms were clean Negative: The guests in the room next to us had a party which kept my wife and 2 year old son awake. After notifying hotel management twice, at midnight we were told to pack our bags to change rooms instead of addressing problem directly.

Positive: Cleanliness of the room and the excellent customer service the staff game me. Negative: The pool wasnt open. 😒

I booked this hotel for my friends wedding. I originally booked for one night (Saturday). At the last minute, I needed to come up a day early. I was extremely stressed and worried you would not be able to accommodate me with such short notice. I called your hotel and spoke with Jonathon. He answered the phone with such a great energy and spirit. His positive energy was literally contagious. He put my mind at ease and put me in a better mood. He assisted me in booking the room over the phone. He was even proactive and independently looked into if I could get the room for the wedding block price before I could even ask him. He was excellent with anticipating all of my needs and answered all of my questions. He had the BEST phone manners! He said please pardon my silence while he was looking stuff up for me (Where did you guys find this guy?!? Keep him forever). He engaged in conversation, which really makes a guest feel valued and cared about. When I finally arrived to the hotel to check in, I was greeted by Jonathon (with the same great energy he had on the phone). When I said my last name, he immediately welcomed me, reintroduced himself as the person I spoke to over the phone, and inquired how my drive up was. He quickly checked me in. Jonathon shared that he would be back the next day, and to not hesitate to ask if I needed anything. Jonathon was extremely helpful and really made all of the difference in my experience. While all of the staff members were great, Johnathon really stood out from the rest. I was also shocked to hear he has only been working there for 2 weeks! I would have never guessed. He was so knowledgeable and comfortable. I honestly cant speak more highly of this Marriott location and my experience. I will be sure to visit again and have been spreading the word about my fantastic stay. THANK YOU!! And thank you, Jonathon, for going above and beyond and having the best customer service I have ever encountered.

Very clean and comfortable stay.

Very nice place, rooms are good we booked more than 10 rooms for a wedding. got a good price staff is very accomodating overall very pleasant experience

Well located Nassau County hotel in Westbury near Meadowbrook Parkway but on quiet street. Easy to head west or east. Good indoor pool and fitness room. Well designed rooms. Very comfortable. Plenty of free parking. Restaurant on sight.

Nice hotel very clean staff very friendly room and bathroom was very clean..my boyfriend and I was there last weekend and this weekend we are goin back there lovely place.

I love staying at this hotel! I have stayed here three times in the past 6 months. Even though my business was 40 min away from the hotel and there was a closer Marriott to where we needed to be, I would rather drive to the Westbury Marriott than stay at any other hotel in the city. Clean, consistent and friendly staff! Thank you for treating us with respect, getting us checked in quickly and accommodating our needs. We will see you again soon!

The staff are friendly and helpful. Highly recommended.

We lost power and they were available. We have 3 children under 9 and the heat in our home made it unbearable to stay. This hotel was a literal port in a storm. We were so hesitant to stay somewhere due to COVID concerns, but we felt safe. Masks worn, nothing left in the room, you had to ask for extras. When we weren’t sure if we needed to stay longer, they were flexible with our needs. The staff was professional and the hotel was clean. It was just what we needed when we needed it and we are thankful.

Called the front desk for a noise complaint at 11pm. I was told that it’s “Saturday Night” and they would attempt to quiet the other guests but we should probably just move our room. After another hour of the party escalating, we had no choice but to pack all our bags, wake up my scared 3 year old and move in the middle of the night. Horrible customer service.

Positive: Location l!! Negative: Could be the old heater box a little to noise

Very nice stay here

Positive: Very sophisticated hotel. Clean room, friendly staff. Negative: The gym was not the best - some of the weights were missing

Positive: The bed, the shower, and the microwave were great. Negative: A unmasked male employee (with whitish/grey hair) was walking around my flr. Two unmasked guests got on the elevator w/ me on the lobby flr. Towel in the room had been used b4 and not removed. The toilet paper ran out w/ no spare. Dirty sofa.

It was very clean and a great room

This hotel is nicely appointed. The decor style is modern and up to date. The rooms are spacious, I love they have a walk in shower. The only feedback is, it’s time for Courtyard Westbury to invest in some TLC deep cleaning of the suites. I stayed in the Separate room king suite, plenty of seating however I did not feel comfortable sitting in the nice stylish couches as they were stained. The room itself had quite a few stains that Should be addressed. I know it can be challenging to stay on top of everything, but I feel as an establishment such as “The Marriott” they would want to maintain their status as being a 4-5 star hotel. It’s time to get back to basics and create a schedule to ensure the suites get the TLC deep cleaning on a regular basis and purchase whatever materials necessary to ensure each guest experiences a fresh clean suite.

I really enjoy my stay here. The customer service here is fantastic they are very welcoming and friendly. Jonathan is the best he always makes sure we are well taken care off and makes our check ins runs smoothly!!

Accomodating and friendly front desk. Relatively easy to find location. Limited parking.

Clean, comfortable, and convenient location. Highly recommended.

Honestly, I’d like to say that Jonathon is by far the most incredible employee at any hotel I have ever met. He truly made my stay incredible in every way. His communication skills are extraordinary and his ability to multi task as well as he does puts a smile on my face. He truly deserves a promotion. You tell people to shoot for the stars, well if there is something beyond the stars he is shooting for that!

Its was great very satisfying

Clean (new!), quiet and user friendly. Courteous staff. Fire pit, pool and gym. A family member took a room as my house couldnt accommodate her, and she appreciated the Ahh, we can relax mood set by the room. Bistro has lovely staff and AMAZING French fries. Well done, Courtyard, well done!

❤

Marriott is our only choice because we know the high quality stay we will experience. Over the many years of traveling we have had our best hotel stay experiences at a Marriott. When we choose Marriott we are comforted in knowing we will have an excellent stay with no worries.

Very Cozy place. Feel like home and the statt are very helpful and friendly.

We stayed at the Courtyard Marriott after seeing a play a Tilles Center for my husband’s Birthday and The staff treated my husband like a King for his birthday. Their warm hospitable, beautiful smiles, and generosity overwhelmed us. Our room was upgraded to a suite and we received a lovely birthday gift as Gold elite members. The room was immaculate and the bed was heavenly. We were leaving for NYC the next day, to stay at another Marriott of course, and they allowed us park our car in their lot until we got back. We’ve been to many Marriotts and many that are full service, and the staff here are exemplary. I suggest Marriott use this location as their training center since their standards of service are excellent, and have been far better than any I have been to. Or perhaps observe them to see what true hospitality looks like. They still know what the hospitality industry is about . Thank you Marriott Courtyard if Westbury for going out of your way to make my husband’s birthday such a memorable one!! You’re the best! God bless you all.

We stayed at the Courtyard Marriott after seeing a play a Tilles Center for my husband’s Birthday and The staff treated my husband like a King for his birthday. Their warm hospitable, beautiful smiles, and generosity overwhelmed us. Our room was upgraded to a suite and we received a lovely birthday gift as Gold elite members. The room was immaculate and the bed was heavenly. We were leaving for NYC the next day, to stay at another Marriott of course, and they allowed us park our car in their lot until we got back. We’ve been to many Marriotts and many that are full service, and the staff here are exemplary. I suggest Marriott use this location as their training center since their standards of service are excellent, and have been far better than any I have been to. Or perhaps observe them to see what true hospitality looks like. They still know what the hospitality industry is about . Thank you Marriott Courtyard if Westbury for going out of your way to make my husband’s birthday such a memorable one!! You’re the best! God bless you all.

Overall the hotel pretty standard check-in was very easy and property was not too big so it’s not hard to find a parking and find my room. They have this lil area they call “the market” I went there just to get some water and snacks and they totally rip you off. The hotel seems kind a dead they have a little restaurant in there and there’s really not too much to do want you there the pool closes at 10 PM. The staff is very, very friendly I really enjoy talking with them, they were so helpful.

My wife and I had a wedding in area. Figured we would make a little vaca out if it. Hotel was really just the closest. Had no idea how nice it was going to be. Staff very very professional, nice helpful. Rooms super big, surprised to see microwave and fridge that is hidden out of site. Cool things to do in area. Who knew will be back .

We stayed for 5 nights visiting friends and would look for alternatives for our next visit. This is a good overnight business hotel, but for a vacation, the services and amenities were basic. It is the brand, so no surprises there. Room was clean, quiet and bed was comfortable. No luggage rack-for two people, one person could put their suitcase on the “desk” area and the other had to go on the floor. The room was small.

I had an excellent time at this hotel. The staff was very courteous, professional, and kind. I loved the room and found them to be very clean, comfortable and easily accessible. The Bistro and bar was a very nice amenity to the hotel that made it very convenient to dine and have a cocktail without having to leave. I would highly recommend this hotel to y family and friend and I will be staying here again very soon.

Hotel was amazing and clean when we arrived. I did not have the extra towels I asked for online, but was able to quickly get what I needed. I recommend this particular location due to the constant noise in the city. The hotel was quiet, peaceful and almost made me feel like I was in my own condo. The staff were very polite and professional. Additionally, there are multiple restaurants, stores, and shopping areas around the hotel. You really do not have to go far. It was about a 30 minute drive to the city without paying for tolls (depending on which way you go). The Bistro could use more items on the menu, but youll always be able to find something within a short walk or drive in the area.

Large room! Lots of counters and sofa to lay belongings. Coffee maker, microwave, fridge. Well lit large bathroom. Nice new style shower. Clean, comfortable. excellent staff. Super close to shops and restaurants.

Very nice place bathroom needs updating

I was in town to volunteer at the U2 concert at Nassau Veterans Memorial Coliseum. I was very pleased that I was able to check in a bit early and quickly as I was running late. The hotel is in a great location. Quiet area, yet within walking distance of businesses and places to eat. Also about a 5 minute drive to the Coliseum. My room was spacious and very clean. Cleanliness of a room is my #1 concern when staying at any hotel. The coffee maker, mini-fridge, and microwave were an added bonus. The bed was incredibly comfortable! Check-out the next morning was quick and easy. Each staff member I encountered was very friendly and accommodating. Although the price was quite a bit higher than what I had wanted to pay for 1 night, it was a very positive experience and I would recommend this hotel to others.

Nice, clean. Too many people not wearing masks and no one from hotel saying a thing to anyone.

Great front desk service. Jonathan Fabietti was personable, quick, friendly and effective in checking me in. Great guy!

Nice hotel. Clean and close to a lot of restaurants.

Beautiful place, nice people and being able to do your laundry is a definite plus

Nice stay at he Westbury LI Marriott - would definitely return. Close to rail line, highways and shopping - all worked out fine.The Majestic Dine across the road was terrific for breakfast!

From the moment I spoke to your front desk representative, Diane on the telephone from our home in Pennsylvania, my daughter and my experience at the Courtyard Westbury was excellent! Diane was very professional and welcoming. Your hotel is immaculate! It is beautiful, clean and has fine accommodations. I commend your housekeeping staff for keeping your hotel so clean. The bistro was great! Your chef, Cheryl was phenomenal and the waitresses were superb. All in all, my daughters and my experience at the Courtyard Westbury was wonderful and memorable!

This place is great. I enjoy my visit every time I come here. The staff is friendly and the place is clean I plan on coming back in the future.

Staff was exceptional and handled all questions with ease. Very welcoming, polite and professional. Rooms were clean, lobby and bistro area were clean and accommodating. Only complaint I have is beds were hard and not comfortable for someone with an extremely bad back, but others had no complaints. We stayed with a large group, and were able to enjoy the common space off the lobby as a group every evening.

We were at this hotel for a family wedding. I am a rewards member so we usually stay at Marriotts. This Courtyard didn’t disappoint. Clean and up to date in the furnishings. The hotel staff was incredible too. If I’m ever in that area again, we would definitely stay there again.

Nice room, great staff. Very clean and comfortable.

The employees are really nice. No hassle on checkout time didn’t feel rushed. Check In was great and perfect for what I needed. Business or or pleasure the value is really good.