I love this salon! They were very inviting and took care of me quickly. I showed up for my appointment and they warmly greeted me offering mimosas. The manicurist took excellent care of my hands and paid close attention to detail. They offered me snacks (my favorite) and always kept upbeat conversation. The pedicurist made me feel like a princess with the special treatment.Apart from the treatment, the whole place was very clean and nicely decorated. It had a great intimate feeling and the colors made me feel relaxed πI highly recommend this salon. LOVE YOU GUYS!
I spent $200 on my nails and within 2 days 2 nails came off as I told the lady who was doing my nails that the acrylic was too thin and was going to break she advised it was fine now Iβm here without 3 nails less then 1 week and when I tried to have them fix it they said they are not willing to fix it with no reasoning they are so rude blocked my phone number for no reason. not to mention I paid 60 for a pedicure which the girl did not know a thing about a pedicure I left with my feet feeling the same way when I got there smfh they are extremely rude and entitled to their attitude as if there isnβt a million other nail salons that will appreciate my money my next step is better business bureaus βοΈThe quality isnβt all that for the high end attitude they have HONESTLY
Great place to get your nails done. Fun team, they will make you feel like you are at home. Plus, they make awesome designs so if you are not sure of what you want to get done theyβll help you decide.
All I have to say about this place is that i love it nela has been doing my nails for the past years and I wouldnβt go with nobody else sheβs extremely good at what she does super fast and the place is so clean and organized !
Today was the first time we visited this nail salon. My daughter got a full set and showed the nail tech the exact photo of what she asked for. My daughter informed me when we left the nail salon that the nail tech was on her phone the majority of the time. Upon further inspection of her nails, we saw that the acrylic was very lumpy, the nails were slanted and that the shape was not what she requested. I texted the owner pictures of what my daughter requested and what she received and gave an explanation of the experience. He called me and asked what had occurred and I explained. He informed me he would call his employee and ask her. He returned my call a few minutes later and acted aggressively and defensively towards me, stating that his employee asked me how I liked them and I stated that I did and he pulled the camera and saw it himself. I informed him that that information was not true and later on sent him a text letting him know that what I was asked was if I was going to pay cash or credit. When I heard the owner (a male) start speaking aggressively to me, I understood that this phone call was going to get no where and told him that I was not going to be doing business with this establishment any longer. It is very sad when you try a new business out and pay 58 dollars and raise a concern to management that in turn they turn it around and place the blame on you.To the establishment who responded. I do not wish to have or see any more work your mail salon offers. I saw pictures and that is why we came. We thought this salon would do a great job. But, I was wrong. I attempted to correct this issue as soon as it happened with the owner of the company. Due to his hostile and aggressive behavior towards me, I have no desire to ever set foot in your salon again. I went the next day to another nail salon and paid to have your salonβs work removed and my daughter received a new set that looked like the picture she provided. I paid 38, which is 20 less than what I was charged by your salon.
This salon meets all the requirements, Relaxing music, good treatment, The owners are special, The techniques are the best, I have a full set for more than a month and it is almost complete, I always come here and for me they are the best, the I recommend 300%
My mom and I got pedicures and we are happy with the end result. We were last minute walk-ins but Ivis still provided us with good service. Sheβs also fun to talk to! :)
The most expensive nail salon Iβve ever been to! Please do yourself a favor and do not go to this place unless youβre willing to pay 55 dollars for regular acrylic plain nails and 75 with a simple design. The price is ridiculous, only If I have known how expensive they were before going not to mention the lack of service just No No NoFirst time and never going back
First time in the nail salon Nella did my nails and Ivy did my pedicure Ivy she was awesome took her time and did amazing on my pedicure will be back and was on point very satisfied and Nela sweet personality did thank you ladies will be back I highly recommended this salon .
The customer service over the phone is horrible! They donβt work with you with appointment times. If you arenβt available on their time then they donβt see you. There are better salons that care about making money. Donβt spend your money at this one.
Best Nails Ever!!! Super happy with my acrylic nails.
As a woman, getting my nails done is the best treat to give myself. The moment I walked into Nelas nail salon, they made me feel right at home. Between the customer service and service, I cannot complain at all. I love this place every person is a fantastic worker and loves what they do! Which, for me, means a lot!! I will continue to come here and tell all my friends and family about this special place π₯°π₯°
Horrible experience, customer service is horrible they donβt treat customers nice. All those nails technician look very angry ! Iβm very disappointed the way they answer the phone is horrible. They have beautiful pictures online but donβt go there they are rude no manners. No education. I donβt recommend this place ! Donβt put your money there.
Neal nails is honestly hands down the best nail salon in all west palm beach! As soon as I walked in I was treated with the most care. It was a pleasant and peaceful environment to be in! I am in love with my nails and I recommend you guys to come and check her out for yourself!
The best nails salon in West Palm Beach, so professional SalΓ³n, the best acrilyc and pedicures in town
Best nail salon in town. For sure.Excellent services.I loved their Volcano Pedicure. π. ( sangria included). Ibis. You are the best.What else can I say?Manicure. No words.Nela Nails salon. Que mas me queda por decir. You guys are the best.
I was looking at some of the good reviews, so I just called this place, the lady answers the phone with βhelloβ and sounded really annoyed when I asked her the name of the salon that I was calling. Then when I asked where she was located she hung up on me. That is all. I guess I wonβt even give it a shot. Good Lord
The best service in west palm beach ... I love Nela nails salon π
Very friendly very clean place very professional these ladies make the hottest nails
The grates nails artists. A pleasant and relaxing experience, very professional and friendly environment. I recommend this place 100%.
Iβve been doing my nails since I was about 15-16 years, and this is literally the best nail salon Iβve been to. Always accommodate my crazy schedule and give me VIP treatment, every single time!!!! Highly recommend them π
I made my appointment online, prices and services are not accurate, it is required to register a credit card in case you canβt cancel or reschedule your appointment they can charge you a fee, so I made it all possible to be there on time. I was on my lunch break and I told the guy in charge. However the lady that was supposed to do my nails was not there, and he said β she will be right with you she, is right there in the corner. Ten minutes later when I mentioned that I have the time exactly to do my nails he said very laugh and clear in from of everyone βshe is almost here if you wants to wait, or you can go β, the guy was very rude, disrespectful and careless, I was ready to leave when Nela shows up. Until now there is no Iβm sorry or apology, the nails was just right, but I will never go again. I was so disappointed.They really need to know what customer service means.
If youβre in West Palm Beach, I totally recommend Nela. BEST NAIL TECH OUT HERE. Iβve gone to places to get coffin nails and they always left them thick and bulky. Nela does a great job & leaves them exactly how you want them. Any design you want, I promise youβre getting it! Never changing Nela! π
I am a very picky customer and I would like to tell you all, Donβt bother looking anywhere else. THIS IS THE BEST THE MOST AMAZING nail salon I have ever been to. Nela is an amazing Nail Tec professional and what I enjoy the most is not your Appt time is reserved for you and you only .... I love the courteous attention and time She gives you ..SHES THE BEST IN PALM BEACH COUNTY and her staff definitely represents her quality work ethic and professionalism.
Did my nails with Nela and the results were beautiful! There was a very warm family atmosphere and it was a wonderful place to share moments with good people! Thank you so much! Will be coming back!
I would 100% recommend. Never have my nails been this beautiful. Theyβre everything I asked for. The workers are friendly & make you feel welcomed.
Nice new salon, very clean, and all the ladies are real nice. My nail lady was great and I love the way my nails came out (:
I have been doing my nails with Nela for a year now & I LOVE her work!! She takes her time & does beautiful work & designs ! 100 % recommend π great service & quality π
Love this place!!! Everybody is so nice and friendly. Lo recomiendo al100%
Best nails in town for sure. They have the most amazing and lovely staff. ππ»
Really the best I have seen I was really impressed with the job they did and how professional the establishment is 10/10 would recommend!
The BEST nail salon in WP, loved it π₯°π₯°π₯°β€οΈβ€οΈβ€οΈ
Staff is amazing and they do an amazing job. Would recommend Nelaβs Salon to everyone.
Great service! Always friendly and professional, 100% Recommended π.
Donβt doubt at any time to go and get ur nails done here!! Best salon ever and the attention that u get is incredible, this is all you needπ
100% RECOMMENDED, definitely my favorite place for my pedicure. π
The salon was extremely clean and all the workers were very attentive.
I found this nail salon on google. I called the number and the lady was very disrespectful.
Excellent service π
The Best Nails Salon in West Palm Beach, Nela Nails Salon
Rude and disrespectful lady.
If I could give this place a 0 I would give it. The owner is very pleading does not solve anything. And he only defends his employees even if they do a bad job. If you are going to do your nails here you say everything at once because with it you will never solve anything.
Girls, I recommend Nela Nails Salon, the best treatment for clients, the best quality, beautiful designs. I am very happy and pleased. Ill be back soon π
I recommend 100%All the nail technicians and pedicure tech they are very professional and they do an excellent job. They make you feel like family.I recommend them 100%All the nail techniques and pedicure techniques do a professional job and an excellent job. They make you feel like family.
100% Recommended, Great Attention, Guaranteed Quality, it is my first time in this salon, and the service was the best, the girls were super sweet, and the owner was always aware of all the clients, it is a salon that I will always recommend.
I have visited the salon, really since I came in I was delighted, very pleased, since I received the confirmation call the boy who answers the phone is very attentive, the girls who do their nails are the best doing their job, very attentive, the girl of the feet is very talented, in this salon you can enjoy everything, the treatment, the relaxation, and as far as it is concerned, I recommend it 1000 percent, this is my favorite salon from now on
The best nails Salon in West Palm beach, my daughter fixes herself there every week, The attention is very good, the arrangements are perfect, as well as the hands and feet, I recommend this salon to all the women in the community
Ivis was very kind to me, he took great care of me and I was happy with my nails π
Excelente servicio, ambiente cordial, buenos precios!
Excellent pedicure π very nice salon, but they have to be better organized with appointments. I made an appointment at 3pm for a pedicure and full set, at 3.30 my pedicure was already done .. beautiful. But at 4.30 I was still sitting waiting for my nail turn. If I wait longer and they start doing my nails, then do I end up leaving at 6? I had to go, it seems absurd to make you wait so long when you are supposed to make an appointment and days in advance.
The best nail salon in west palm beach, guaranteed service
I loved it, they are very professional, very good treatment and excellent service, I recommend them 100%
I love this place, the girls are super nice and the treatment is very spectacular. I love!! And nails to another level! I recommend them to π―
It is the maximum good service and the girls are very attentive
A beautiful room, where you can spend a very pleasant time, the services and prices are very affordable, I recommend them 100 percent, its work team is spectacular, a very cozy place and the customer service is super, I stay in this living room.
Beautiful Salon, high-level decoration, cozy, clean, everything is excellent, Nela superprofessional, the owner of Nela nails salon himself called me and made the appointment, very grateful, I recommend it 100%, oh my beautiful nails. Thank you
I do not recommend it, they have a lot of lack of work ethic, I had a bad experience that I prefer not to say in public but I do not go back to that place where the client is not the most important thing for them. The quality is not very good because neither the termination.
Excellent service, they are very professional, I love their work, I recommend them 100%
Attention the best, the nails were perfect, as all good work takes time, if you come here you have to be willing to be beautiful and invest your time, I recommend this salon 100%
Great quality, the attention is the best, a very glamorous salon, totally clean, where they keep the care of my nails and their services have the best prices. I recommend it
The best service and highest quality 100% recommended !!!!(The best service and the highest quality 100% recommended !!!!)
A beautiful place, with excellent care and the arrangement they made me loved. I recommend it 100%
Very friendly, excellent service, very good products, you have a super pleasant moment
I stay with this salon forever, they do what I like, I did acrylic nails and they were perfect, the girls are the best, the pedicure was super good with an exquisite massage, I recommend this salon. There is no other like this in West Palm
The best that can be in the city of west palm beach in terms of salon, service, attention, we feel at home, nela nails salon, the best. The place to do your nails as well as acrylics. Nexgen, pedicure and wax, I recommend them 300%
The best of West Palm. Good room, work with tremendous quality, clean, I recommend it 100%
Of course I went and my did a bad service the nails did not look good and did not last at all and I have photos of the nails
My favorite place to relax, good service and a super cozy place, I recommend it 100%
The best salon I have been able to see in west palm beach, a lot of glamor, a lot of quality, cleanliness, and they are very nice people, I recommend this beautiful place
A beautiful salon, Nela is an exceptional manicure, like all techniques, the best place to spend a moment and relax, I recommend Nela nails salon
The best in all the service she does, her services are the best, and her salon is one of the best in west palm beach. attention image and good treatment
There is no other salon as beautiful as this one, I recommend them, the techniques are the best and their work is the best, I recommend them. It is also in the center of west palm beach
The best, in attention and service, I recommend 100%, a salon made to perfection
I came here I arranged myself and I felt like family, I felt very good, the cleanliness is spectacular, a totally new salon with a high range of products and services at the level of any spa, their products are the best, the girls are super professional, no They let you escape until you leave totally pleased with their work, Leo, who is one of the boys who attends the salon, is very familiar and is always aware of all the clients.I recommend this salon 300%
Good attitude and very friendly, the best, I recommend this beautiful place, full of glamor.
I am delighted to meet my new place to get ready, the best of west palm beach, 100% guaranteed, quality cleaning, I was attended by Miss Judit fully trained for this job, I recommend them
Good manicure and excellent pedicure plus the 2 very professional
My daughter and I are always very happy with our nail designs. All of their staff are very professional. Their products are of the best quality.
Super professional β€οΈβ€οΈβ€οΈ Nice job ππ½
5 stars are not enough !!! So I am going for a 100 stars !!!