I discovered this place few months back And since then I always go to Dustin, he takes good care of his clients. Ive seen how the other techs work and it is just as good. They are all great, the place and ambiance is really nice. Highly recommend!! Call and make your appointment with lovely Mike ๐
I never do this, but the more I think about it, the more upset I am. I found this salon yesterday after my original salon was closed for Labor Day. The salon was clean, and the guy at the desk was great, so I decided to get a gel pedicure. I ended up paying $60 before tip which is completely outrageous in itself, but Iโm guessing because I chose for lavender scented water? Which they did not mention would be an extra charge hut I am taking responsibility for the cost, Iโm not here to leave a bad review regarding that.But, with that being said - for $70 I would expect a great pedicure, which was the opposite of what I got.. most of toenails are crooked, and my big toe is cut so deeply it has not stopped bleeding since I left the salon yesterday. I have attached pictures below.
I havent gotten a pedi in ages and it seems prices are a bit higher than I remember. Everything is deluxe: organic, scents, sea salt, 45 minute or 60 minute massage, hot towel, scrub, etc. It was my first time here. I enjoyed my time here. I definitely needed it. My nail tech was Winston. His real name is Lam. ๐ค He goes by Winston because thats his sons name. Managers name is Mike. Real name My. But you have to call them by their American name or theyll have no idea who youre asking for. ๐ฎ Nice layout to the salon. Lots of male techs there and they were all taken. Must be for good reason. Ill be back soon enough. Thank you.
Decided to try a new salon for a gel manicure and pedicure. I opted for a Dead Sea pedicure. Was supposed to be like a milk and honey soak and a tea tree scrub. I didnโt observe any of that happening during my pedicure. Nail tech was nice but a little cold. My nails did come out nice. The owner/manager is very aggressive. Wile getting my nails done there was a young lady sitting next to me getting a full set. She could not understand the question she was being asked by her nail tech. She asked the manger to help relay the question. His first response was we are going to stop doing your nails if you canโt communicate. It was so uncomfortable. It was a simple language barrier made more difficult by the tech wearing a mask. Even I could not understand his question. Luckily the young ladies mom chimed in and told her what he was asking. The tech was nice as all the techs seemed to be kind and professional. The manager/owner is definitely the problem at this salon.
I absolutely do not recommend this nail salon. The owner is rude, unprofessional, and an antimasker. I have had a few unpleasant experiences at nailbar 54, but today I was in a pinch and conveniently itโs across the street from me. Every time I go in there I get charged a different price. Their website says $30 full sets with $10 off a full set, but of course I was not charged that. Owner claimed due to prices going up for everything else, he would not honor it, even though it is still on his website. My nail shape is horrible, as you can see below. All i get is a square set of acrylics with gel polish, didnโt think it would be that hard. The owner is extremely rude and cheap. Run while you can!
First time visiting today, I made an appointment. I have some really mixed feelings.Location and inside is gorgeous!The front desk doesnt seem to smile. However, my nail tech performed exactly what I wanted and did a great job with the next gen dip. They look great, right?! But, when it came to the nail drill and the nail filling Im curious if they really knew what was my nail and what was my skin. Maybe she mightve been rushing or not paying enough attention, but I was cut 5 or more times? My fingers are pretty sore, but my nails look fantastic? Still on the fence. I wanted to relax today, but to be honest I just really feel on edge and beat up.Update: 3 out of my 10 fingers are okay. The rest are all hot, throbbing, sore and tender to the touch. I have to wear a bandaid on one because of the open skin. Its painful to do anything with my fingers...
Ive been to this nail salon before and have had good experiences. TODAY was not the same. I could tell during my service that the person doing my pedicure was inexperienced. Once I left the salon, in the sunlight I could see all the imperfections ( bubbles, unevenness, and looks like the 2nd coat wasnt done on the whole nail). I will be taking this off and not sure if Imย returning. The crazy part is I went with someone and their nails turned out great.
The quality of service is good. Happy with my nails however the owner RUDE. If I ask for a breakdown of my total so I can properly give each tech the tip they deserve I get told rudely. Donโt worry about give what I give they are a married couple Then I am made to feel foolish when I didnโt see the tech sitting in the chair with his head down. Or made to feel I certain way when I ask where is my nail tech to give her her tip. Poor customer service on front end part. But techs are good
Really nice people who genuinely like their job. They make you feel at home and take great care of the customers. Walk-in available so that was really convenient for me. I recommend trying them. The hours are convenient as well.
First time at this establishment and it was an awful experience. I should have known the minute I recognized the false advertisement with the cover photo online. Not a shabby place at all. Nice place, however it was not the ambiance I was expecting. They do not have off white leather seats. Its all black individiual basic seats. They also had a $20 online special advertised, that also was not true. They stated it was no longer available when I arrived. I was already there so I proceeded with pedicure. I cant even explain the pedicure- very inexperienced. I couldnt even enjoy it... I give better home pedicures. My feet were not even scrubbed properly, barely clean cuticles. Once I was seated, I was told it would be $30 for pedicure end up paying $55. Horrible experience.
They where beyond nice and perfect! Me and my sister loved the service
This nail salon was rude and too expensive. In the about section in Google maps, the owner says that you would receive an orange juice, tea, or coffee and get pampered. All I got was yelled at by my nail specialist. All I did was try to tell her how I wanted my nails done and she told me to shut up and wait till she was done. I will NEVER ever go there again. Plus, the nails didnt last as long as other salons Ive been to.
Added fees for using a credit card, while the fees were posted nowhereโฆ didnโt even mention what the fee was for until I swiped my card. I literally had cash in my wallet I couldโve used. Not only that, but two of my fingers have INFECTIONS. Never in my life have I gotten an infection in my nail beds. Iโm disgusted.
I had an bad experience here before and they resolved the problem. I have been going to the same nail tech every time I visit. However he was fully booked. I was about to leave but the manager convinced me to try one of his other employee & it was the biggest mistake. My nails are too think and some of them arenโt shaped good. I have dry polish on my skin and it was an uncomfortable experience. Iโll wonโt come back anymore
Extremely friendly and accommodating! The gentleman who greeted us was very helpful. They sat us promptly and got right too it. My niece and I had a wonderful bonding experience!
Excellent service, clean and relaxing salon. The owner Michael was so cordial and friendly. Ken was my technician and did a fantastic job, my nails came out perfectly!!! I highly recommend Nail Bar
They basically made me wait over 30 minutes just to tell me they couldnโt do a pedicure and ignored me as more people left the salon I came at 6:30 and they close at 8pm not only did they lie but they wasted my time that couldโve been used to find a nail salon to do my nails and pedicure smh would NOT recommend
Everytime I come in to get my nails done they do the best job. Iโm always happy and love my nails. They also last forever sometimes about a month and change. The only nail salon in west Palm I come too.
Staff are really nice. But the person in charge seems really rude. I dont know if its due to cultural differences or if he is just genuinely rude.
Literally is my favorite spot to calm and pamper myself. I love Mike the most here and all of his staff. Very tidy and generous. The staff here gets me situated really quickly even with all the customers they still managed to finish my mani/pedi and eyebrows in time every single time! I recommend all my friends here because the services is just that amazing, so if youโre a looking for a comfy salon with affordable prices Iโd definitely recommend especially for a new comer โค๏ธ.
My first experience at NailBar54 was amazing Mikey at the front desk is very nice and amusing. He makes sure all his customers are taken care of and actually checks up on them. Long is amazing on fancy designs as well. He takes his time and finished doing my nails and actually went over his work to make sure they were all perfect. I definitely recommend this nail salon. Itโs a nice and peaceful environment from all the workers
Great service. I see nail tech Long. Heโs great, very friendly! Iโve been coming here for about 2 years now. Always leave happy with the work thatโs done!
I dont even live here and I come from out of town to get get my pedicures. The vibe is great and the nail techs and staff are super nice and sweet. Nina did my last pedicure and it was amazing and shes super helpful. I love it here
Itโs really hard to find a good nail salon this one is definitely hit they are clean Fessional and they do a awesome job are usually just get a regular manicure pedicure but still that was fantastic
Winston did a very good job on my nails and was very quick! He pays very good attention to detail to make sure they look exactly how you want them. The nail shop has a very peaceful atmosphere too. Highly recommend!
When I first walked in I was impressed by how nice it was inside however by the end of my trip to nailbar54 I was so dissatisfied and disappointed. My nails are bumpy, not smooth at all. The lady that did my nails put a glob of top coat on and it dried in patches leaving my nails bumpy and so ugly. Not to mention some nails or croocked & not filed correctly. The nail overflows and looks hideous. I went back the next day to have her fix them and smooth them out. She drilled the top coat off, made them smooth & put a new top coat on where she did the same exact thing as the first time and put a giant glob on my nail, let it dry and is all bumpy. Not smooth at all. My nails are so ugly and I paid 60$ for them. This salon is over priced for horrible quality nails. I will never return and would never recommend to anyone. The guy at the front desk was rude towards the end of my visit and completely rushed me out the door. So so so unprofessional in all categories.
I just moved here so I wanted to find a new nail salon. This place was a huge disappointment. I got dip nails that are poorly done and already chipping, which I didnt think dip would even do. I got a gel pedicure and the guy got gel polish around my nails and never cleaned up. Its also overpriced for what it is. I paid over 120 for a (very basic) pedicure and dip nails that are chipping less than a week after being done.
Megan is the BEST!!! Amazing work, so sweet, and listens to exactly what you want. Iโve been to many nail salons and this one is the best, hands down. The atmosphere is amazing and the staff is so friendly, especially the manager, I love it here.
I really enjoyed my first experience at Nailbar54! The salon was clean, had super friendly staff, and tons of colors to choose from. Sandy did a great job doing my gel pedicure and manicure. I highly recommend this place and will be going back again!!
Meghan did an amazing job transforming my nails! This was my first time here, but definitely wonโt be my last! Beautiful place, super clean, and helpful nail technicians. Thank you, Mike (manager) for hooking me up!
I donโt ever leave review but have to leave one for this place. Had a special for a pedicure on their website and wouldnโt honor the discount price. Charged me $55 for a regular manicure and pedicure. Would definitely not recommend to anyone and definitely not going back. Was looking for a nail salon close to my house this one is a no.
BEWARE! THEY HARASS ABOUT OTHER SALONS WORK!Ive been going to this shop for the past months and have had no problems. But today I went in and spoke to the front desk person with the hat (owner) and he was obnoxiously rude. He expressed that he doesnt like that I go to another salon for my nails and will not service me for a pedicure.Very surprised and disappointed.
Nailbar54 is amazing. All the artists are so talented. The salon is always clean and Iโve never waited more than 5 minutes, even without an appointment. Would recommend to anyone!
Prices are not posted. I let it be known it was my first time. At checkout I could not pay with my American Express . Mike started to explain some non sense about the cost the business pays for using AMX. But the guy who did my nails said they been in business for 10years smh. You can only tip in cash. Mind you NONE of this is posted in the establishment. Fill $35 but a full set $40 . Make it make sense regardless I will not be back.
I went to get a pedicure done and I told him that my feet hurt and can he cut the inside of my big toe nail and he took a deep breathe and told me to sit back but never did what I ask him to and when I mentioned it again he ask if I wanted someone else to do my pedicure, just because I ask him to do something Iโm paying for .. the man at the front is also rude and arrogant, also they prices always change and they charge you $5 extra to take off gel nail polish, how when offer gel polish... never again
I have never written a negative review before but after giving this salon numerous chances I will never be going back. After a miscommunication on price at a previous visit, the front desk employee reluctantly gave me $10 in credit to use for my next appointment. I came back, willing to give it another try, and I was in shock when the same employee made very mean comments to me as I was paying, regarding the credit he gave me. Specifically how he will never do that again and had to go out of [his] way to pay the staff extra due to [my] inconvenience. I have been to dozens of salons and never received such rude remarks before. Good customer service is NOT berating your customer at their next visit and holding a grudge. On top of all of that, the technician was extremely rushed and rough with my nails, didnt listen to any of my requests, and caused multiple cuts on my nails. I really wanted to like this place because of its convenient location, but trust me, it is not worth your time or money.
My first time here, and Im loving it. I normally go to one place in NYC and now Ive discovered this place in Florida. Hes doing a great job tending to my feet and did pretty well on my nails as well. Definitely not gonna be my last time, and considerably making this my go to spot in FL.
This is the best salon in West Palm! When I first moved here a year ago, I went to 6 nail salons before I found Nailbar 54. It is clean, open 7 days a week, and has exceptional nail techs. I have loved every set of nails I have ever gotten done from them!
I have the best technician her name is Kim sheโs so happy all the time, kind.helpful .very professional, she always has done my nails and pedicure to protection . Iโve been going to her for ten years blessed
UPDATE: (previous post Randeshia Coats) so the same day (Monday)I visited this nail salon my gel started to chip . Arrived at 9:30am the next day for them to fix it and they (A woman) did. Wednesday 3 more began to chip and because of my schedule I was not able to go back on Wednesday. So Today I arrive greeted by the Manager Mike who was beyond Rude by sayingโ I remember you you left a one star on Googleโฆ.โ Business 101 YOU NEVER CONFRONT A CUSTOMER ABOUT THEIR EXPERIENCE IN YOUR BUSINESS. After telling him he is completely out of line and asking who is fixing my nail, I was sat next to lovely woman who also expressed to me that if it was for her nail tech she wonโt come back either. Apparently this manager has a reputation of being rude to customers. Whoever owns this nail bar needs NรEDS NEW MANAGEMENT because this experience could have went way left because of how this man approached me. ETHAN DID AMAZING FIXING ALL MY NAILS. But I wonโt recommend this place to my worst enemy. POOR POOR MANAGEMENT
Came here for a service. Went to pay and The hipster behind the counter who Iโm guessing is the owner rolled his eyes at me when I went to pay with a credit card instead of cash. Money is money whether itโs cash or card. Between His body language and eye rolling it was quite noticeable and awkward. Hey bud, learn some customer skills and be friendlier. Your running a Buissness. You should know about non-verbal communication as I read it very quickly. Way to push away your dedicated customers.
Ive been looking for a new go-to nail salon/spa for a while now, and I think I have finally found it!They were very friendly and welcoming, and Dan did an amazing job on my nails. He was very attentive and was able to do exactly what I wanted.Will definitely be back, and would highly recommend to anyone.
The prices on their website do not match the random prices that they throw at you once youโre in the chair. Would NOT recommend this salon.
I highly recommend the nail bar. Prices are reasonable and the staff is friendly and professional. Place is clean!Nina is my nail tech, she is amazing at what she does and never disappoints
The reason Iโm giving 4 stars and not 5 is because the person who Iโm assuming is the owner kept going off on people for not having cash to tip.Otherwise the nail tech did a good job and it was clean. My dip lasted several weeks.
Nice experience and atmosphere. Long is the best always get my nails looking good.
I had a walk in appointment early in the morning and was seated right away. I had Ethan as my nail tech and he did a wonderful job with my marble acrylic set. He was fast and very detail oriented. Thank you Nailbar54, I will be back soon.
Iโm from out of town and really needed my nails done and took a chance on this random shop....but Iโm glad I did. I was a walk in and hesitant at first but From the moment I walked in MIKE greeted us and was very outgoing. MIKE was attentive, kind, and got everyone taken care of in a timely manner. No one had to wait longer than 2 minutes. LISA was my nail tech and she was very friendly and warm. She didnโt force anything you didnโt want and didnโt try to โup saleโ. She was very good company I would ask for her every time I came back. The nail shop was very very clean. People constantly scrubbing the chairs and all the tools were constantly sanitized. All COVID-19 guidelines were followed 10/10 highly recommend.
I loved the whole experience before I even walked in the door. They made sure you were comfortable and made you laugh. Very friendly environment โค๏ธ
Iโve been getting my nails done for a long time, so I know a clean salon that does good work when I see one. The prices are good, the decor is AWESOME, good energy, solid & talented techs. Iโm so picky when finding my go-to salon in a new area- this is my place!P.S.Everyone is so nice & funny here, too!
The service and professionalism are always on point. I enjoy getting my pedicure done at Nailbar 54 & Spa.
Megan is phenomenal sheโs personable, sweet and listened to everything I wanted . Thank you finally a good quality nail salon with great workers and prices definitely my new favorite place !!
Had an amazing experience here with my mom on our first day of vacation. Very clean, quick but efficient. Thank you!!! My nails and toes look amazing. Thank you Ken!
Megan is my nail tech always and forever great job love it with the glass of Merlot.
I had Nina and she was wonderful! Very happy with the service! I was a walk-in and yes they were VERY busy but she took her time with me and gave meThe BEST message which was a treat for my achy feet. Will be back!
My girl got her nails done here yesterday and when she told me the price I almost had a heart attack first of all... then they posted her nails, out of curiosity I asked how much they would charge... they told me half the price of what they charged her.. I had her call and ask what was going to be done about it and whoever was on the phone was very rude and aggressive and disrespectful towards my female. The clear disrespect, unprofessional, and scam they got going on is crazy to even think about how theyโre still in business
I would give no stars if I could. This poor excuse for a salon refused me service because I have psoriasis and my nails are in poor shape as a result of the condition. I explained kindly that the condition is in no way contagious, it just causes my nails to grow in improperly. They exclaimed loudly throughout the salon that my feet were disgusting and to leave right now. They are disrespectful and are discriminatory in their practices. I instead went to Palm Beach Foot and Nail Spa who did a great job.
DO NOT COME HERE!!! They are so unprofessional and rude. Iโve been to many nails salons and this one is the the worst by far. Run away.
Please trust and believe when I tell you go to ANY OTHER NAIL SALON BUT THIS PLACE!!! They are a scam. Paid 140$... when asked on social media for the same nails, itโs 70-80$ ... then when I asked why I paid an extra 60$ and what was gonna be done to fix it... he gets an attitude yelling at me on the phone. Very rude, unprofessional con artist. Save your money boo
Loved this place. Walked in and was greeted right away with smiling faces. Asked what Iโd like and showed me a couple colors that they thought would look nice with my skin tone. Very friendly and came out perfect. First time here and will definitely come back! Everyone here was really friendly and nice. Recommend this place for everyone!
I come here and get my nails done with Long. He always takes his time and gets the shap perfect everytime! Highly recommend!
Great service I did a walk-in fill for nails. I showed a picture of what I wanted and with a lil tweak I got what I wanted. Theres a bar but I didnt get anything. Nice atmosphere and it doesnt smell like the typical nail shop. Treat yourself.
Kevin was the best. Very detailed and skilled. He knew exactly what I was looking for. He did a great job, great quality and natural looking nails. Thank you.
Normally not a bad experience but on Tuesday I did my nails and the entire experience was subpar. I asked for my nails to be done a particular way and they were not. The color was sanded off and pitchy patchy. I asked for square nails they were rounded. I left with the the nails lifting as well. All things I showed before I left. The manager told me to come back when I had some time and they would redo them because they donโt want a customer to be unhappy. I appreciated that because it sounded like he cared. So today I went back and he pretty much said nothing is wrong with my nails and he canโt have his people redo them for free. My nails were not done properly in the beginning and I was not going to keep them this way. So my nails were redone. He tried to crack jokes during the process and Iโm pretty sure they had dialogue about me. At the end he stated he will give me $10 off. If I knew I was coming here to pay for someone to redo my nails that yโall messed up. Iโd go elsewhere. Super unprofessional and did not keep his word as a manager.
I wish I could give this place 0 stars. This salon is overpriced and over all rude. I got a pedicure and acrylic set for DOUBLE the price on the website. When I asked why he said because you got long nails... last time I checked acrylic nails ARE LONG NAILS!! The worst part is that he cut me, even putting that green liquid on to stop the bleeding and when I call to say that, the terrible receptionist called me a freak and hung up. Needless to say...STAY AWAY. Not to mention half the workers were not wearing masks at all. In all my years of getting my nails done, this was by far the worst salon in America.
Excellent experience. They did a fantastic job would highly recommend to anyone.
It was my first visit and I asked about the coupon on their website for a $20 pedicure. The manager wouldnโt override it stating with Covid his prices are higher which thatโs fine, I was handled a book of deluxe pedicures and I had to ask for whatever their normal pedicure is. Also the guy that did my toes kept asking me if I wanted gel polish and I said no and kept embarrassing me asking me multiple times if I wanted gel. Now onto my nexgen nails, he maybe dipped them twice and because they were so fragile they broke within a week and he again tried to use gel as my top coat and I had to tell him I didnโt want gel. This place is already overpriced and pushy and they try and raise it with add ons like the gel. I didnโt appreciate being treated like that. So I wonโt be returning.
So a friend of mine went there to get a medi an a pedi an out of no where she was asked nicley to leave for no apparent reason i just know they lost another paying customer
This place is very nice and modern. Every station was clean and everyone was so nice and made it very welcoming! The pedi I had was so nice! Will be going back again for sure!
Love this place!!! My nails are always beautiful.Sydney is amazing!!!โบ๏ธ
The best salmon in town.. looks for Kim .Thanks Kim for everything..
Visited Nailbar spa and lounge for the first time and I got the sweetest, most gentle and cleanest nail technician LISA! Lisa thank you so much for my beautiful nails! Will be definitely coming back to her
Iโm here in West Palm visiting a friend, on vacation & we decided to visit Nail Bar 54. I had previously gotten a manicure & pedicure before visiting so I decided to only get a POLISH CHANGE* on both my nails & toes. I was charged $55 dollars for a gel polish color change. I was told that my nail polish change was $30 & my toes were $25. THIS IS INSANE! These prices are not on the price list online nor in shop* From what I saw on their website I literally paid for a MANICURE & PEDICURE, but only got a POLISH CHANGE! I feel very much so taken advantage of & there was absolutely nothing I could do about it except argue the fact that I felt I was overcharged & the work wasnโt great at all. BEWARE of this shop! Especially to my POC! And itโs not only in Palm Beach! These nail shops & people like this take advantage of people ALL THE TIME! Had I known my bill would be $55 for gel polish change, I would have definitely had a change of mind. If youโre getting something other than whatโs on their price list, ASK HOW MUCH THE SERVICE WILL BE PRIOR TO! Because what I experienced today was disgusting & highway robbery!
Iโve been going to this nails shop for years I have no complaints. The best option if your in a hurry is to call and make an appointment. They ask who you would like, preferred time and if they donโt have that they try to accommodate you in any way possible . All of the staff is nice . And my go to nail tech for years now is Kevin Iโm always happy with his work heโs patient, funny and his work is amazing. ๐๐
The manager was very very nice and personable. I got the rose gold spa pedicure and it felt heavenly! My nail tech was truly a gem. Her name is Kim she was sooo nice and she knows what she is doing. My husband also loved his foot spa. I will definitely be coming back!๐โคโค thank you guys๐
Wow! JUST Wow. Clean, professional and definitely up to date with everything! Michael is always polite whether it be on the phone or in person. Customer service driven for sure! I have to Express my gratitude for TAPS! He is the most humble, professional, understanding, active listener I have ever met in this business. His work speaks for itself. He pays attention to everything! Attention to deal to be exact is the number one reason to keep coming back when your pleased. Pleased is an understatement. Hes dope in real life. Book with him you will not be disappointed! I will be a forever customer when Im this satisfied!โคโคโคโคโค
I love this nail salon not only is it professional but good on timing. When I set my appointment I come in and receive the services rendered that I requested. I love Andy he does my nails like no other has done before. He is an expertise with his craft. I have been knowing him for over 4 years and still seeing him to get my nails and toes done. I advise to come here and itโs in a nice area also!
Iโm never the one to leave reviews, but I feel the need to warn anyone whoโs thinking of giving this place a shot... DONT! After my experience at NailBar 54, I will never be going back. They are rude, unprofessional, and you can tell theyโre are making little jokes about you the whole time by the looks and smirks. Iโd honestly go to the flea market or Walmart to get my nails done before this place, thatโs seriously how bad they look and how unwelcome they make you feel!! BEWARE OF THIS PLACE!!!
The owner is rude. Long the tech is awesome.
Ken is the best and mike is awesome! Love the environment!
Amazing vibe. Great service. Fast and efficient. Would definitely recommend.
The lady i had was very friendly!! Very professional they did my pedicure even after my gels even though they were fixing to close. I cant remember her name but she was amazing!!!
I just moved here to West Palm and I was looking for nails salon. Thank God I stumble across this nail salon because I am very picky when it come to my nails and I donโt usually give reviews like that but let me tell you guys this by far the best service. Dustin did an amazing job with everything. The best part about it all was the foot massage and the place is very relaxing ๐ Iโm in love โค๏ธ
Nice as always. They do not disappoint. Prices went up significantly but I understand that.
Lively atmosphere with great work. I had Long as a technician and he was detailed and quick. Iโll definitely be back next time Iโm in WPB!
Iโve used several techs at this location and they have all performed outstanding. Very pleased with the service!