I absolutely love love love the service and quality of knowledgeable service that I have received from Chads office.Amanda and Alley are amazing.I would recommend to everyone.I would give 100 stars for review if I could.They are amazingThank youTracy Hoffman

Ive been a customer of Chad Rutledges office for about 5 years. I am so incredibly happy with their customer service and how quickly they get things taken care of and get me the information I need. I recently bought a new vehicle and was frequently calling the office for quotes and to adjust my policy. The receptionists are so pleasant every single time and quick and helpful. I would highly recommend Chad Rutledge! The rates are also very reasonable.

Been with them for years. They have always found the best insurance plan for my needs.

Chad has been awesome with my family. Sometimes he visits them just to check and see if everything is alright. After getting married, I decided to stay with Chad, and pulled my husband along with me. :) The ladies at the front desk have also been great at helping us with our insurance, and answering any questions that we have. When I got in an accident that totaled my last car, they helped us work through it, and communicated very professionally with us, and guided us through the process. Their prices are so reasonable, and definitely are do-able on a very tight budget. They are willing to work with you to get what you want in coverage and do very well at their job. Others that weve talked to about insurance arent nearly as low as ours, even in the same circumstances as we are. Quality service at a price that doesnt break your wallet. We definitely recommend to others around us who are looking for insurance.

I didnt have trouble for a while but the last 6 months they havent been great. My family had multiple cars on their own policies; they kept putting my brothers car and motorcycle under one of ours. We would call, correct it and then it would happen again to another person. My brother cancelled his insurance with them and now MONTHS later they put my brothers motorcycle under my sisters policy without telling her. Why would you change something like that without any contact with the customer? He doesnt even have insurance with them anymore. Their rates have also gotten much too expensive. 90$ a month for liability for a 93. I have friends that use Chad Rutledge and they have no complaints. It must be a case by case thing.

Chad and his team had amazing customerService. They really made me feelValued, I can’t wait to go back next time!

They used to have excellent customer service. Yesterday, they lost my business. My car gets older and my premium continues to go up. I wanted to discuss my policy and looking for ways to save more money, if that was possible, and all I got was an argument. I love State Farm, but this agency has lost my business.

Chad and his group have always put the specific needs of my family first. I have always been treated with respect and dignity seeing first hand the sincerity in understanding what’s best for my family.When a need has arisen, I’ve been promptly taken care of. I would highly recommend Rutledge State Farm.

I am very happy with my services with State Farm. I called them up and they match my price I was paying with better coverage on both my car and home owners insurance. Was very impressed on the quality of customer service I get each time I call.

I have been with this firm for 15 years! They have always been so informative and are always willing to go above and beyond to address any issues or concerns I have had. I have recommended multiple people and they too have been happy with the service they have received. It really feels like you are part of a family!

Chat in his team of voice been great help. They are there when you need down they are always looking out for you. Great service

Very affordable rates, very knowledgeable staff that go above and beyond to help out when its needed they are everything you could ever want in an insurance company I definitely will be sticking with them!!!

Chad and team are the best in the business. Service and attention to detail can not be matched. Thanks for all your support!!

Costs continue to go up, no reason given and I REALLY felt appreciated today when I called and cancelled (a low maintenance customer for at least 10 years) no questions as to why, no sorry to hear you want to cancel, just OK and I will suspend your policy today and send you a bill for any balance. Being a loyal customer gets you nothing at this State Farm office.

Very helpful!

Jennifer is wonderful. She helped me get insurance that i can afford and they are so nice when you go into there office.

Deceptive insurance agent. Poor customer service...Would not recommend this agency.

These guys are the easiest going, most understanding insurance provider I have ever worked with. Great customer service.

Hi-end service at budget prices....Go with these guys, you wont be disappointed!!!

Excellent service, including caring for the needs of me and my family.

You can never get ahold of him and my payments change for no reason. Do not trust this insurance!

Great service and amazing people!

They really do put their customers needs first.

Do not trust them!!!

Chad is awesome