This branch is phenomenal, always super helpful and responsive with any claims or questions. Super helpful issuing new insurance cards any time I need and even helped me getting back pay when my card was accidentally charged on another persons policy several months in a row. 5 star service always, Betty and Travis do awesome
This is the best agency . Before i transfer here . I used to buy with the agency at Merle hay road. I didnt like there . when I transfer to here I felt Im right. Because the agent is very nice, she explains everything when I need it. I would recommend her to my friends.
Since getting Allstate, my insurance has gone down significantly while my coverage has gone up! Any time I need a anything, I can email Betty and she’ll always get back with a day and is always the most kind. Thanks for everything, Betty and your team!
Seems like anytime I have a question her team finds a answer
Ive had absolutely the most unprofessional terrible, unresponsive, apathetic, negative, terrible experience with allstate in my entire life. I can only say I would never reccomend this company to anyone I care for and have been sharing my experience on every social media platform that exists. Unfortunately Ive also heard from many of the buisnesses that are busy from the bad storm in August have been confirming that Allstate has been consistant with not taking care of their policy owners. Nearly two and a half months later and still an active claim. What an absolute shame. Irreparable.
Betty, Steve and everyone there are great to deal with. That explains why I have been a customer of theirs for well over 20 years.
I didnt even know I needed an insurance agent until Clover from Betty Bebouts agency called to give me a quote over five years ago, and Ive been getting, professional, proactive customer service from everybody in Bettyes office ever since.
Someone always answers the phone and pulls up my info fast. I always recommend this agency to friends. They take the time to explain options, rather than rush to get you out the door. They make it easy.
I had a great experience from start to finish. I was able to save over $500 from my previous provider. I switch my 2 cars and 2 residential properties. Thanks for a job well done and great service!
I love this office! They are all so very helpful and always look to save you money. Couldnt ask for better customer service!
I dont know much abouy auto insurance and I have been shopping around. I have quoted online and over the phone at 4 different places. I had an issue finding this place. I stopped by an half hour before closing and Betty explained everything about auto insurance into great details that I didnt know. She took her time with me and was not pushy or rushing me about doing a quote. She explained everything she was putting in, explained to me all how much it covers in the different options and gave me clear examples. She thoroughly went over the 3 options in Liability and didnt make me choose. I clearly understood my best options. She is definately there when you need anything! She answered all my questions and felt my confusion. I felt really good about what I chose for my coverage and I felt like I was in safe hands with Allstate and Betty! We ended up staying after close. She did bring up other products like renters insurance and life insurance. Im glad she didnt try to sell them to me nor go into details but I believe she wanted me to be aware about bundles. I have already told several people about Betty!
All good all issues handled in a timely manner.
Always friendly. Always helpful. Could not ask for a better agency.
Always been there for us, very helpful staff.
Reliable, friendly, professional.