He is the most honest mechanical you will ever find. For all the ladies I would recommend him. He is trust worthy.

We have been taking our cars to Craigs for several years now and always had great service at a great price and always done right. We had our daughter in town and it appeared her power steering pump went out and I also tested her battery which needed replacement. Called Craigs and they could not get her in until after she had to leave town; thats the only problem with an honest mechanic that does great work, their busy but worth the wait. Took it to an auto center on the other side of town who could get it in right away. Was told it needed a power steering rack, power steering pump, battery, oil change, diagnostic time, and received an estimate for $3,108. I wasnt going to spend that much and decided to trade it in so I paid the $163 diagnostic charge for what I already told them was wrong; a bit much for a battery test and steering check. Before going to the dealer we called Craig who informed us he could do the rack and pump for $1,415, and battery and oil change for $169. After taking it in he found nothing wrong with the steering rack, replaced the power steering pump, battery, oil change, repaired a nail in the rear tire, and made a repair on the exhaust for no charge. Total cost of $759.16. Is it worth waiting a few days for an honest mechanic who does great work? Saving $2,349 proves it is! He is the only mechanic who will ever touch one of my cars again!!

The most trustworthy mechanic I think Ive ever been to. I am so glad he is local to me.

The ONLY place my family and I have taken our vehicles for YEARS! We tell everyone to.go there. Fair, honest and trustworthy - which is a very hard thing to find in a mechanic!

Great service and a fair price!In addition, Craig is always the person that answers the phone. I feel like that says a lot about how he cares for his customers and his business.

Craig is very experienced and works on just what is needed.His competence exceeds dealer repair shops and your car is repaired when promised.I have known two 5 star auto mechanics over the last 35 years, George Rosenberger in Wauwstosa and Craig in West Bend.

A friend recommended Craigs and we were in a pinch. Our car was not drivable, so we towed it to Craig in the late afternoon and by the next morning we knew exactly what was wrong AND Craig found that it was related to work a different mechanic shop had done previously on the car. He personally called the other mechanic to tell them what he found and encouraged them to help cover the cost of the repair. He went above and beyond what I would have expected. He was honest and very knowledgeable. His honesty and willingness to stand behind his work is unmatched. He has won our future business and we will recommend him to family and friends.

Service and repair were great - cost was great and got back exactly when they said. A great job!

Straightforward and honest. Reasonable prices. Friendly service. Great turnaround time. Got me in sooner than others have in the past. Highly recommend!

Because they are friendly do you work with you and then let you know how much its going to cost before they do the work its a great place

I have never taken my car there but many friends and neighbors have and I have heard nothing but good things. I gave rides to two friends that had there cars serviced there and no problems at all. I will take my car there but I drive mostly newer cars that dont break down.

Craig and Matt Service our fleet of 12+ vehicles at Extra Mile Snow. They get it done fast, affordably and right the first time. They are nice guys. I like that my money goes to to nice people! They give back to West Bend as well.

Craig and his crew are very respectful and HONEST. I go to college 4 hours away and I would take my car in to get things checked out before I leave. I would ask them to check my breaks etc.. and see if I need new breaks before the winter and they told me that Nope you are all good. They dont lie just to make more money. Another example is when I needed something to get fixed, but I didnt have much money at the time, so when I asked Craig what would happen if I dont get it fixed right away would it cause more damage and he said no, so I was able to get it done when I got the money. They also helped me buy my car. When I went for a test drive, I took it to them and they told me what needs to be done and how much it would cost. They also told me how much I should pay for the car if I was to buy it. I got the car fairly cheap and put the work into it and I have a nice car that is reliable. P.s. Craig looked at it for free. Craigs Auto is reasonably priced, outstanding service (no matter age or gender), and treats his customers like family! Thank you Craig for all that you do! :-)

Craigs has always treated me well, and they do a very good job.

Craig and his staff are awesome. They are so honest and they do a great job explaining everything and saving you money. I would highly recommend them!!

He is honest and fair. He does great work

These dudes at Craigs Auto are probably the best mechanics in town. They dont mess around, they get it done. Prices are very fair in the work is excellent! Keep up the good work fellows!

Good prices and nice people. Honest mechanics!

1st time there. Was helped right away. Got a quote, scheduled appt. Fixed in less than 24 hours the next day. Professional and courteous service. Price was very, very fair. So far, so good. 👍

Honest work they fix what needs to get fixed at reasonable prices

The experience was horrible. I was quoted on the phone 60.00 to do a wheel alignment and 28.00 to install 4 tires. When I dropped off the car there was no paperwork to review or sign before they did the work and when the car was finished my alignment was 66.30 and to install 4 tires it was 28.00 per tire. When I complained the customer service was horrible. I was referred by a friend but I will never go back. The owner replied that they ball park the prices. I feel that if you are going to ball park the prices you need to have the customer sign something and agree to that before the work is performed so their is no miscommunication. I have a voice recording of the entire conversation and he still wouldnt refund any money. Please dont take your car here unless you want to be overcharged and ripped off. I would give 0 starts but the site doesnt allow it.

Craig squeezed me in when he really didnt have time, fixed only what I asked (even though there was plenty of other things wrong with the car). Quick turnaround, fair price, honest, great customer service. Craig, thank you! Jason W. (Dodge caliber)

Ive been a very satisfied customer for years. Any time I have an issue with any vehicle, I know I can count on Craigs Auto for quick, HONEST and reliable service. The location is convenient and the customer service is top notch!!!!

Trustworthy professional service. The only place I would have any auto repair done. Best auto service in town.

Prices and service always in your favor, no complaints

Craigs Auto is probably the best and most honest auto repair shop you are going to find. Very qualified and great service.

Staff is always knowledgeable, friendly, and fair.

These guys are fair and honest and are great mechanics!!!

Craig treats you like a person, not a customer or sale. His knowledge is extensive and shared willingly. Despite being inconvenient to where I live, this is where we go!

Nice price and very honest people

Always great service!, i wouldnt trust anyone else with my truck

Nice to know there are honest and intelligent people out there. Had two vehicles serviced and cant say enough good things about Craig, Matt and Chuck, thanks again

Craig has always been very fair with us. Work is done professionally and in time. Weve moved from the area but have retained Craig as our mechanic thank you Craigs Auto !

Amazing Owner

Great service,honest owner.

Excellent and fast...

You can definitely trust Craigs Auto

Got me in last minute!! Thanks!

Very good service and knowledgeable

Great service

Good place

Great service!!!!