This summer I paid for my friend’s daughter 2 week summer camp at Cats Gymnastics since they live outside of the country. A day before their trip, my friend realized their passport was expired and they were not able to travel. The receptionist canalized me with the owner Nicole who retuned in full the amount of those two weeks. The understanding and customer service provided was extraordinary and greatly appreciated.
We have been going here for a few years and the staff treat my kids like thier own. They are always very helpful and encouraging with my children and me. My girls love all their coaches and staff. It is such a blessing to be able to drop them off at a place I know they are excited to go and they are well taken care of.
Cats has always been there for us when we need something fun to do for our 5 and 7 year olds during non-school days. One of our kids also took gymnastic classes before covid and she had a wonderful time. Five stars for sure 😊
My child has been attending Cats for a few years now and we have been very happy with them. The teachers are very kind and professional. The owner is very helpful and attentive. I would definitely recommend them.
The owner is very rude not only staff but the parents and children. She should not be around children at all! I would never recommend this place to anyone. Besides it being way over priced you as a parent the one keeping the business open as a matter of fact are treated like your beneath her and she doesnt need your business. I do not know how this business survived through covid. Take your money somewhere else parents your children should not be subjected to her nastiness.
Very friendly staff and coached that run a safe, nurturing and skills- development program. This is a great place to start your little one in athletics. Fun for kids and parents with the right attitude.
Very rude blonde woman at the front desk. If she’s the owner, she should read the reviews!!! If she wasn’t the owner, she should’ve been FIRED long ago!!
This place is AMAZING. I loved it here. I went when I was 8 and I recently stopped because of COVID-19. I’m almost 13 and I really want to come back.
Owner is Rude and staff is not friendly !!! Will never enroll my kids here again.
We just had our son’s 5th Birthday at CATS Gymnastics this weekend. The staff (Jen and Sierra) were so organized, professional and fun! All of the kids had a blast and the parents were at peace knowing the kids had the entire gym to themselves. Thank you to the CATS crew!
I showed up to this gym expecting a wide variety of classes for my 3 year old 1/2 tiger kitty. Unfortunately they refused my business and sent me out to the streets. Will not be coming back. Clean facility though, hence the 2 stars.
I myself used to go as a child and now my daughter has been enjoying classes. The teachers are nice and I like how I can watch her during classes. But Shelly in the front is very rude and condescending. I am considering putting her elsewhere for that reason alone. Makes it stressful when I have to schedule make up classes or simply ask a question. In my humble opinion, the receptionist is someone who should be warm, inviting, friendly and helpful.
Fantastic place for children to learn, practice and just plain have fun !
They hire inexperienced kids to teach kids and when you’re not happy, they refuse to reimburse you for unused classes. Stay away
My daughter has gone to Cats on and off and never had an issue. This time around had an issue with Shelly who is very unprofessional and does not care about the safety of the kids. As an associate who works the front desk she is very immature, unprofessional, and condescending. Speaking to other parents they all feel the same but nothing has been done. I refuse to pay another session where I as a customer do not feel that my business is valued and the safety of my child is not a top priority.
I think the instructor herself is great. There is a blonde in the front who is extremely rude. My daughter is on the spectrum of Austin, and she’s still very rude and I want to give her the benefit of the doubt. It’s hard when they are that mild on the scale, to notice there is an issue. Sadly, other incidences have led me to believe that she is just not someone who should be working with children . Very business mined, maybe it’d be different if I didn’t pay up front and that wasn’t an issue. I could be over reacting, but after talking to a few other parents they feel the same way. Just uncomfortable to say so since she’s friends with the other (she’ll let you know)lol perhaps others are scared to mention anything. I know they have been around a long time, but never to late to make changes! 😀 I hope they do well!
My son 2.7 years olds went for not more then 15min to the “daycare” at cats. After those 15min I receive a call to pick him up because he was crying and they say “he wasn’t ready” I pay in advance 4 days. The owner say I will receive a refund but at the moment I pick him up I didn’t have my card that I pay with so I could go any other time. I went for $75 refund and the owner in a really bad mood and actitud say that it was impossible that she says that and I won’t receive a refund back. Since my nice go to cats at least give those $75 to her account and she say no anyways. This people are scammers, they have the worst actitud and at the end I lose over $150 for less then 15min that my son went. Save you self money and hard time do not go here they are extremely rude.
Great teachers!! Lots of patience with the kids!! Our daughter loves to go to gymnastics and loves Ms Lynette!!
Great teachers! Great facility! Kids love it!
My niece is going there for the summer and she absolutely disappointed because the staff REFUSES to teach her ANYTHING that has to do with gymnastics, when she asked why isn’t she being taught any tumbling or anything gymnastics related they told her “because you’re part of the camp NOT PART OF THE TEAM.” I find this absolutely unacceptable and unfair to give an 11 year old that kind of an answer.
Some of their coaches are aggressive and rude with the kids also the lady in the reception is not friendly at all with a lot of parents.
Kk