Was scheduled out to the next week but after communicating I needed it asap Allysa pulled some strings and got it there the next day. Really appreciated the great customer service!
Prompt and courteous. Was happy to do business with them
I just want to say that although we had a negative experience with Advanced Disposal who was contracted out through Junkshuttle, their customer service here at Junkshuttle is the best Ive ever experienced. Ive mostly spoken with Cody regarding damage that was caused by Advanced Disposal and he has been nothing but apologetic, understanding, and extremely responsive to any phone calls weve made in regards to coming up with, hopefully, some sort of reimbursement or assistance in repairing the damage to our driveway (which will end up costing more than the dumpster rental itself). Although we just today found out that Advanced Disposal refuses to assist in any way to repair the damage they caused or even apologize for that matter, a follow up phone call has been made to Cody at Junkshuttle (per his request as he asked to know the results of our claim we filed with Advanced Disposal...good or bad). Unfortunately for us, hes on vacation for the next week or so, but fortunately for him, hes on vacation for the next week or so lol. Luke who took my message today was also very apologetic and understanding of me being a little upset on the phone today and that alone goes a long way with a customer. So even though we havent been able to touch base here at the end quite yet, I just wanted folks to know that these gentlemen at Junkshuttle have been nothing short of amazing to work with, despite the negative experience with their contracted company. Thank you to both Cody and Luke for being so understanding and considerate of the tough situation we have been put in a. Keep up the great customer service!
Thanks for the service and concern THANKS