Awesome experience. Eric is a class act, took in my Jeep Patriot on short notice and stayed until after 10:30pm detailing it, ensuring he gave me the best possible service. I highly recommend his business to anyone trying to get a professional level detail done. Friendly atmosphere, even gave me a ride to and from my house (I’m down to one car) so I didn’t have to stick around and wait at the shop. Again, I highly recommend TBR for your next detail.

Exuded extremely unprofessional behavior and if anything, appeared and proved to be less than enthusiastic about doing the most basic task assigned. the management was childish and often driven off-task and distracted by the simplest things. Often created multiple excuses and after physically damaging said vehicle, attempted to pin the reasoning on a series of misfortunes. Going as far as to argue with the client and resort to meaningless bickering and insults after being confronted about the issue at hand. The only task they were given was to wash the car, and they were unable to do just that. the car began to smell like mold and the seats were soaked for a week and a half afterwards. the only thing to take from this experience? never trust an autoshop that cannot be located even by google maps. fair warning!

Living in a place where the winters all full of salt and dirt from snow removal means that your cars take a beating. Plus I have more than 3 children I tote around in my mini van on a regular basis. TBR Automotive cleaned my car so well I hardly recognized it. They were professional and communicated clearly with me the whole time they had my vehicle. Plus, they even picked up and dropped off my car, something that is invaluable to a mom with kids. I would recommend them to anyone looking for a good job and professionalism. In short I was pleasantly surprised by the quality and the price! Thanks for the excellent work!

I had a little skunk issue and he got the smell out. Made my old 98 camry look and smell brand new on the inside. It was affordable and great service all around.

This experience took place on 14 June 2021. I called TBR Automotive on Thursday asking if they had any availability for Saturday or Sunday. Eric shared with me that they would be closed for the weekend because he will be out with family celebrating his daughters birthday. Instead, we made the appointment for Monday at 1:30 PM. I brought the car to TBR, showed Eric the two sticker decals and the rust spots that I wanted to be removed. I shared with Eric what my expectations were - brand new. He told me that they would have it done in 4-5hrs and that they would call me 20mins out when ready for pickup.5:30 PM comes around and I havent heard from TBR, so I give Eric a call. He tells me that theyre running behind and need about two more hours to complete. I called Eric again around 7:30 PM and he tells me theyre still working on it. He also asked if they could keep it overnight and I come to pick it up in the morning. That wasnt an option since I had work early the next morning. So they continued working on it. Its 9:30 PM when I call Eric again and he says I could come by and pick up the car, but they only completed the interior and would need for me to come back tomorrow after work so they could finish the job.I arrive at TBR at 10 PM and I find out from his associate there that they only started working on my car at 8:30 PM. Eric was nowhere to be found at that time. A few minutes later, Eric shows up brings my car around, and tells me they didnt fully complete the interior. They still have my floor mats and will put them back inside once theyre done. He promised me that when I bring it back the next day, he and two others will have everything completed within an hour.The next day (Tuesday), I hurry back to TBR after work. When I stepped inside, not only was Eric not there, but the two associates he promised me turned out to only be one. The job took two hours. It was a 7/10 job. While they were successful at getting the sticker decals off, they were unsuccessful in getting the rust spots off. The interior door handles still had watermarks, the touchscreen had streaks, and the interior door frame was still dirty. They didnt return my ice scraper or first aid kit that I had in the trunk area. Still, Eric was nowhere to be found but the moment I was about to drive off after getting my car, I get a call from no other than Eric himself. He apologized for not being present because he was at his fathers birthday. This seemed weird because earlier when he called as to why he wasnt there, he said he was at his daughters birthday - wasnt his daughters birthday over the weekend which is why we scheduled my car for Monday? Sounds like excuses to me.This was a terrible experience. One I would not recommend to a friend nor would I come back. Thank you for the discount since TBR Automotive was unable to remove the rust spots, but I will not be coming back. If you couldnt make the time, then I wouldve been happy to reschedule for a later date.

Took my mud stained Jeep after pressure washing. A great transformation. You can tell the interior is black, not mud. Great Job!!

I would not recommend this detailing service for multiple reasons. They seemed very friendly and time oriented until I used their services and came to realize they aren’t. I requested a complete detail and undercoating “package” which I came to find out was a simple undercoating with removing my trash in my vehicle. I was told the process would take 2 days for this “package” to be complete but soon realized this was going to be a whole 4 day ordeal, with the vendor constantly requesting cash for a purchase over $200. When I came to pick up my vehicle it still wasn’t complete and had to wait another hour. When I was finally able to get back into my vehicle the check engine light was on (which wasn’t previously), a good $10 worth of change was taken from my change jar (spot where I put all my small change), my ice scrapper/brush missing and my emergency kit half open (seemed like someone went through it). I confronted TBR to receive nothing but excuses, statements that my change must had been thrown out and that they misplaced my scraper/brush (eventually found after some heckling). As for my check engine light they just restarted my battery which should never be a final solution and of course that day they did not have their sensor to check my vehicle. I will not be using their services again although they seem like helpful individuals, I came to realize they were more of a hassle instead of a benefit.

Professional service and my car was cleaned from top to bottom. Interior and exterior of my car look brand new again. Highly recommend you give them a try 👍🏻😊

This place is very unprofessionalThey steal stuff out of your car whenever they are supposed to be detailing it orfixing a problemThey do not do your paperwork on timeJust dont go to this place he shouldnt even be able to fix or sell cars

Eric and his crew performed auto detailing services on my husband’s Honda CRV and my Kia Sorrento. Both cars look amazing (both inside and out). I will continue to do business with him -not only for his quality of service and workmanship -but due to the fact that he takes the time to personally meet you and answer any questions you may have. He gets an A+ for customer service. Thank you Guys!

Traded in my car with eric and when i came back to get myplates transferred it said “service transmission” and mycheck engine light came on. he also gave me a car with bad tires. he said they passed inspection so his job was done but when he saw them in person he knew they were bad. bc of that i went into a snowbank with my two kids. i take my jeep in and they’re telling me it’s a transmission issue. my insurance won’t cover it bc that wasn’t a result of the snowbank and he keeps pushing me to get them involved when i know i’ll end up paying out of pocket. so now i’m out of a car. he took my trade in and made his money. also don’t go to monro him and his buddy rob are shady and they like to rip off women. don’t ever go here.

Had my girlfriends 2017 white Honda civic detailed and the clay bar treatment done for her birthday... the car looks like brand new and smells brand new. Highly recommended and the most honest price in town.

Very thorough service, would come back without thinking about it.

Best Place in the city, they have amazing detailers one of which was created by the hands of god !

My car was a mess with having 2 labs that shed all year around. Highly recommend this place. My car looks amazing! Extreme attention to detail and great customer service. Make an appointment & I promise you won’t be disappointed.

I am so very pleased with my experience with TBR Automotive! Eric got me right in with an appointment a day after we spoke. My Jeep looks like it did the day I bought it brand new! If you’re looking to get your vehicle detailed this is definitely the place to go. Thanks so much again!

If anyone is looking to get the inside of their car detailed, I highly recommend TBR Automotive Dealership in Watertown!!! The inside of my car was so dirty from driving from Providence RI to Santa Fe NM to Indianapolis Indiana to Maine to NY and all in between with a toddler and big black lab and a husband 🤪. But they just made our car look and smell new all over again!!!! Very friendly and easy to deal with and I will for sure go back again. 5 stars for sure!!!!

They did a fantastic job on my car. They confirmed my appointment quickly and were very flexible. Amazing customer service, and very friendly people. Highly recommend!

Extremely sketchy used car salesman. Deleted check engine codes right before selling a lemon. DO NOT BUY FROM HERE. Will be in touch with channel 7 news and BBB.

The owner was very friendly and accommodating. He got us in the same day that I called and worked late to make sure my husband’s car was spotless. I was impressed at the friendliness of the staff and definitely recommend TBR for detailing services. Thank you guys!

Took my husbands truck to TBR to have it fully detailed for my sons Prom this weekend. You would not believe the amounts of dog hair from our yellow lab inside this black interior truck!! Colin did an amazing job and it looks fabulous! I will definitely be going back!

Justin did a great job on my car, he completely cleaned interior and cleaned my seat. Also did a great job on the wax and polish on my exterior! Thanks man I appreciate!

I got my 2018 Silverado and 2007 Tahoe detailed by these guys. I highly recommend them in the watertown area. Communication was excellent, and the customer service was outstanding. Both vehicles came out excellent, I felt like I just bought the vehicles again. if anyone is looking for a detail spot, you guys should come and get your vehicles done by TBR. I’ll definitely be back with the camaro

Two years of accumulated dirt and dog hair from backpacking and hunting trips in my Jeep. I didnt have high expectations but 24 hours later the interior of my Jeep looks better than the day I bought it. I would recommend them to anyone. Worth every single penny.

Justin did an amazing job with my car! It looks brand new inside and out. Even got stains out of my back seats! Highly recommend

I recently bought a car off of a friend and it was disgusting. Mud was caked on everywhere. Colin did an excellent job detailing it. It looks brand new. I would definitely recommend them !

Hands down the best detailing service in the area. Very recommended!

My daughter dropped off her husbands Mini Cooper. While we Ubered off for an hour of pedicures. We came back and were amazed at how clean they got the interior. I’m certain she will be bringing her car back!

They got me in right away and my vehicle looks amazing!! Wonderful job!

Meticulously detailed. Great customer service. Thank you eric and justin!

Excellent quality detailing. Great price

My car looks great. Great experience.

Lowest Prices, Highest Quality in the Tri County Area!!

Outstanding work, great job, great price! Eric does a quality job!!

Great guys, took care of me.

Great prices and great work!

Car looked amazing 👌

Best spot in town

Looks great!

Job excellently done on the vehicle. Great job to the boss, Eric. Took my car in the same day