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All Star Towing, Inc.
2405 22nd St NE, Washington, DC 20018, United States
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All Star Towing, Inc.

Comments
Ja
Review №1

Called for a price quote..sounded reasonable.

St
Review №2

They were very professional on the phone and called with updates on where the tow drive was. The response time to my vehicle was very fast.

Ca
Review №3

I called All Star Towing via AAA and they did an excellent job. The driver was extremely friendly and helpful in terms of getting the tow truck backed into a narrow alley to get to the disabled vehicle and creative in getting it up onto the flatbed. He was communicative in dropping it off at my designated shop after hours. I would 100% use this service again.

Su
Review №4

They towed My wrecked car!!!

Ti
Review №5

I’m leaving this review on behalf of Oscar - driver #41; he is a god send!My car unfortunately wouldn’t start yesterday and I had to call AAA. They ended up dispatching All star towing to help me out. Oscar was truly professional, courteous and efficient at his job. He hooked my car up to the tow in the face of a very angry business owner who was screaming at him about disrupting his parking lot. Oscar got the car hitched in under 10 minutes (I timed him), maintaining his professional demeanor. Oscar got the car to the spot I needed it towed to and helped me push it into the spot.I wish there was more I could have offered Oscar, but he refused any further compensation. I will forever remember his kindness and efficiency and refer them when people ask!!

Mi
Review №6

Good and fast

Sh
Review №7

There clutch in the time of need....had an accident a d needed an immediate tow with very little funds available. From the dispatching all the way down to interpersonal interactions; all of All Star Towing employees were prompt and professionally guised. A tow company to keep and trust... my go to from here on out...Definitely 5star worthy and highly recommendable services with All Star Towing.

Je
Review №8

My Van broke down at Wawa about 5 min drive from my house and I had my 2 children with me(one is only 10 months old) so i couldnt walk home. I waited over an hour for them to arrive (thats isnt my issue). I asked the man that picked up my vehicle to please call me when he had dropped it off at my mechanics. Well hours pass and I heard nothing. While sleeping, the tow truck driver called my phone at 4am!! To let me know he had dropped it off at 730pm. Mind you it was 830pm when they had picked my vehicle up so there was NO WAY possible that he had dropped it then and for him to lie because he didnt know was upsetting. Not including the fact that he called me at 4am, like I mentioned before I have children so him calling disturbed them and me sleeping... I wouldnt recommend them in the future. Just untrustworthy and unprofessional.

St
Review №9

Every bad stereotype youve heard about towing companies applies to All Star Towing. They cracked my oil pan when unloading my car because they didnt follow proper procedures. Accidents happen and can be forgiven, but they denied what was obviously their fault. The damage was an easy and cheap fix, but instead of owning up to it and submitting it to their insurance company, they fought me tooth and nail telling me to prove it. I even offered to split the cost just to settle it, and they still refused. They basically said, unless I had video proving it, they would not own up to anything. I spent months going back and forth because they were 100% responsible. I really didnt care about the $500 repair cost, I cared that they wouldnt own up to their mistake. I spoke with my insurance company and with several friends that own automotive shops, and they all said All Star has a terrible reputation. Stay away. Its not worth dealing with dishonest people.

Kn
Review №10

Please please never use this company in life. I am amazed that this is a AAA recommended shop. AAA had them tow my car to my regular repair shop who was expecting my car and my car never made it there. They lost my whole car!!! Jaguar XJL fully loaded. They have no idea where my car is and I feel like they stole my car b/c it was a nice car.

sm
Review №11

Horrible service! My guess is AAA uses them because they are cheap. We were stranded on the side of the road at night in DC for 2-1/2 hours waiting for them when they were supposed to be there in 65 minutes. We finally canceled and got our own truck which took 30 minutes.

Si
Review №12

The stuff was very friendly

an
Review №13

Do not use this towing service!! If having a car towed by DC parking enforcement, ask for alternative company. Waited 2 hours for a tow truck that never showed only to be told Im doing the best I can. Do better !!!

RA
Review №14

They was really nice and was on time when they said they were and the price was reasonable

Ni
Review №15

They showed up when promised, great customer service and would recommend to others

Su
Review №16

The absolute worse. They didnt book my pick up nor show up when expected. They sent an inexperienced driver and and he didnt want to tow my vehicle. He got really nasty and confrontational and so I excused my self and asked him to leave . Call the guys at Gregs towing instead

Da
Review №17

Hows the cleaners Dam tow truck Ive ever been in. I found the service professional. And even though I had to have my car tow it was an enjoyable experience.

Ma
Review №18

After a miserable experience with a competitor (District Towing) we had a very positive experience with these guys. We were even able to work something custom out for a truck that only needed to be shifted in place, but not actually towed.

Sh
Review №19

It took a while for the tow truck to arrive,..the price was normal for that job,..$100 cash,..

St
Review №20

Wish I could give negative stars, the staff was lazy, rude and made me feel as if I were bothering them, wishing I had never had to deal with them

re
Review №21

Great sevice👍👍

m
Review №22

Typical tow company

De
Review №23

Wish I could give this place a negative star rating. They are rude and extremely uneducated. They illegally tow cars.

La
Review №24

Towing company never showed up as promised

Da
Review №25

Love to be at my job

Be
Review №26

They get the job done

Se
Review №27

You

Information
15 Photos
27 Comments
3.5 Rating
  • Address:2405 22nd St NE, Washington, DC 20018, United States
  • Site:http://allstartowingdc.com/
  • Phone:+1 202-832-2717
Categories
  • Towing service
  • Auto body shop
  • Auto repair shop
  • Auto wrecker
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Towing equipment provider
  • Transmission shop
  • Vehicle shipping agent
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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