Best tow truck driver I’ve ever had, my mechanic said the same. Thank you guys!
Reliable and fast service locally in DC. This was my second experience with district towing - Mike was very friendly and made a recommendation to help get our tires fixed quickly and cheap.
Awesome tow guy i didn’t get his name but he was an older gentleman.instead of having to tow 25+ miles to a shop, he offered to plug my tire and fixed it fast. Great guy very friendly deserves a bonus or a raise if possible.
Good low cost towing and its really cheap if you only tow in dc
What a great company. They know the city, theyre fast and the price was reasonable. Thanks guys!!
Our driver was exceptionally nice.
District Towing helped me tow my broken down car effortlessly. The tow truck driver arrived at my spot pretty quickly. Good job!
I give District Towing 5 stars!! My car battery died so I panicked . I called 4 companies before District Towing . the only company that I was blessed to get an answer from right away . Mohamed was my tow truck person . not only did he safely get my car towed to my home but he was kind and knowledgeable about my car issue . an A+ in my book. Thank You Thank You Thank You.
Finding a decent towing company seems to be a challenge in the DMV. I called SIX of them before getting a hold of District towing. They were very professional, charged a decent rate, picked up my wrecked car &delivered it to the body shop with no issues, and emailed me a receipt. Great service.
This towing company has the worst customer service that I’ve ever experienced. After they told me the had a driver dispatched, I asked for an ETA and the woman got upset that I asked and said... “I told you that he was on his way.” I just accepted and tried to keep in mind that all people are different and maybe she just had a bad day. After two hours of waiting, I called back and said what’s the ETA - she said, oh - I didn’t know he had another car to pick up. So again, I asked for an ETA. She said the exact same thing... he’s on his way. I asked from where? What time did he leave? How far is he - so that I can schedule my work day accordingly. And she said if you don’t like my answer - that “you’re free to go somewhere else and hire somebody that can answer your questions.” I was so shocked and appalled that I just hung up. After all most 2.5 hours dealing with them - I had to start the process over with a new company. Please Beware.
Super nice guys. Call them first before calling AAA, they will tow your car then enter your info later. No hassles what so ever. Plus their brother company District Garage also really great. I have dealt with them at least 4 times and they have always been very accommodating to my needs.
If youre in DC and need a tow, I recommend District Towing. They were easy to work with, and kept me updated with estimated times of arrival. I had difficult pickup and drop-off locations in Georgetown and Chinatown with a non-traditional vehicle (motor scooter). Mike, the truck driver/operator arrived on time, and was friendly, courteous, efficient, and professional. He made the experience easy and showed excellent care for my vehicle. No one likes having to get towed, but if you do, Mike and District Towing are a great option.
I had the best experience with these folks. The dispatcher, Crystal, is a true gem. After several failed attempts with other tow trucks I spoke to Crystal. She knew I was upset and tried to problem solve with me. She sent a tow truck and he was just as great as her. I forgot to catch his name. Needless to say they got my car to the dealer in a very short amount of time. I am so happy that there are still good people in this world. District Towing is excellent in my book!!!! Please use them.
JAMES WAS MORE THAN HELPFUL AND PATIENT. I will definitely use this service again! First time using towing company and this was a pleasant and easy experience.
Called them at 1 am after hitting a deer. The gentleman we talked to was responsive, professional, and very kind. The truck arrived sooner than expected which we appreciated since it was a very cold night. Highly reccomend their services.
I locked my keys inside my car right outside of my parking spot. I called the first number that came up on google for a tow truck. They answered, told me the price & the tow truck driver was unlocking my car within 10 minutes. Very reasonable prices and great staff. Will highly recommend and hopefully not have to use again. But, if I do I will most definitely call them!!!
Worst customer service! I would recommend anyone but this company. The woman on the phone was extremely impatient, condescending and rude. The company couldn’t even get a hold of the tow truck driver during the 2+ hours we were waiting. We were quoted a wait time of 30-40 minutes. Do not waste your time with this company, unless you want abhorrent service! Would give 0 stars if I could. We ended up having to cancel this towing and get another company to come out.
Great service! I had a car accident, and after calling, Ty (Tyrone) came to the rescue after I was waiting over 2 -3 hours for another towing company to come that never did. He was kind, pleasant and made a stressful day a bit more pleasant. Thank you!!
Excellent service. I needed a full sized SUV towed from the District to Alexandria, VA. I did a Google search for towing and i called 4 different companies to get quotes on towing not only was district towing cheaper but it had a 5 star rating. They had no one available for immediate towing so they told me 45-60 minutes eta. They also told be that they only take cash, normally this would be a red flag as we are in 2015 and everyone should take plastic or some form of ePayment but they did have 5 stars on Google Maps reviews so I figured since no one else complained I should be good to go. Mike showed up in under an hour and called 3 times to tell me his updated eta. He arrived and was very professional. Explained what he needed from me, what he was going to do and reiterated how much the services would cost. I gave him the address but since I was driving to the location to be opted to follow me. We arrived quickly and safely. I paid him and gave him a tip. He asked if I needed a receipt or not. Normally Id say no (because is have a record of it electronically) but since I paid in cash I figured better safe than sorry and said yes. I have had a great experience with District Towing and I would definitely recommend their services to anyone in the DMV.
They came and jumped my work truck in about 30 minutes to an hour which is great in my book considering where I was and the time of day thanks again
I called over 24 hours in advance to schedule an appointment to tow my car to the shop at 7:30 am. I called them at 7:15 and they said they would be there at 10. They then told me they could make it to me at 9. So I waited for an hour in the cold with my dead car so they could show up an hour later than they told me they would (2 and a half after the appointment time). The driver was friendly and great once he got there. But you should avoid this company at all costs if you are someone who values your time and doesnt have 4 hours to kill for a tow. I certainly didnt.
Dont use this sorry ass company. They after people money. They dont make their prices known on the phone. They wait and then try over charge you. I called for a jump and the dude came and jumped my car and then went in my car and turned it off. Poor ass company. DONT USE THEM.
Excellent service. Extremely fast and helpful. They replaced our battery in our garage in very short time. Great service.
Careless drivers and expensive rate. Call hero roadside they have a low rate of $50 hook up $3 a mile anywhere in the md and va area. Dc they charge $55 hook up $5 a mile. Better than paying $85 hookup $5 a mile like most towing companies. Don’t pay a lot for towing because you’re stranded, reach out to the roadside hero.
My mom was in an emergency situation and they attended to her in reasonable time. Quality service, professionalism and fair rates. Theyd be the first I call if ever in emergency.
Over the phone and in person with the tow driver. Response time was accurate to what was quoted and they are competitively priced. I reccommend. Thank you!
They are fast and patience
Great experience!!! After calling around to 7 different towing companies and getting no where, I finally struck gold. This company is great to deal with. Their dispatcher Bernie was very friendly, accommodating, and a pleasant to talk to. The company is owned by 2 brothers since 2003. Beebo, one of the owners was quick to respond to my request for a tow. I have an 05 Ford Excursion, its a full size SUV. Its more like a Ford F250 and the size wasnt an issue at all. I live on a military base and Beebo was patient, quick and professional through out it all. I usually never comment or make the time to comment on anything on the web, but felt that this experience with District Towing more than deserved a good review. I would absolutely recommend them, and will use them for any future towing needs I may have.
It brings me great disappointment to leave this review. My car was towed on Saturday afternoon and was expecting to get my car back on Saturday knowing that it was a 24 hour business but I was promised my car at 9:00 am Monday. When I called on Monday at 9:00 am to confirm they pushed it back to 11:00 am. I have called several times to confirm if I can come at 11 and no one is picking up the phone. I am just confused to how this 24 hour business is run. I seldom write reviews but I am very disappointed with the service.
I used these guys yesterday and Beebo showed up with a flatbed. Very courteous and friendly guy who worked fast and got my Porsche to Alexandria unscathed. I have their number locked in my cell now and will surely tell all my friends about them. District Towing is the way to go for towing around the DC area. Beebo is the man.
I hit a pothole on DC-295 that blew two of my tires. I called District Towing based on their Yelp reviews. Beebo was pleasant and helpful. He told me that tire places would be closing at the time that Id arrive and that many of them have overpriced used tires. He recommended Just Tires in Potomac Yard. After making several other calls, I called back to District Towing to have them tow my car to Just Tires. Everything that Beebo said was correct and his price was reasonable. Johnny, who picked up my car, was great! Hopefully I never need to use District Towing again but if I do, I wont hesitate to call them.
Excellent service at reasonable price.
Friendly dude, quick service.
Worst service ever! I wouldnt recommend this company to anyone. Requested a tow truck early in the morning and no one showed up. Called 10 hours later only to be told that there is nothing that they can do at this time (9:15pm, a company that is open 24hrs). Not a reliable company. Never wrote a review before but I felt that this one was needed!
Arrived quickly, very professional, rates clearly marked on the truck, and the driver even offered me a ride home after the tow. While I hope I dont need a tow again for a while I will definitely call District Towing if I do.
I run an auto repair shop in S.E. D.C., and require towing services quite often, so without a tow truck I rely on a relationship with a towing co. to offer my customers the best price and service available, if you have ever found yourself on the side of the road you know its not safe and you just want to get out of there quick, I have worked with a number of tow services but district towing is on track, quick, efficient &professional all at a competitive price, so when your car is down and out call district towing
Sent the wrong tow truck after and hour of waiting .
Rarely do I take the time to write a review for anything but after my expirence with Beebo at Distric Towing today I felt I needed to take some time to write about my expirence. Short and sweet version is the service was great. Beebo told me he would be there in an hour and he was. Beebo loaded my Range Rover very quickly. Beebo had a smile on his face the entire time from meeting him to paying him. Beebo took my car to Independent Land Rover in Bethesda, before unloading the car the mechanic informed me that the work needed on the brakes was under warranty at the dealer. Beebo said no problem and took my car onto the dealer which was further away without charging me. Plain and simply great expirence. Great service great attitude and smiles. Rare these days. I strongly recommend Distric Towing when you need a tow. -Erik
So far they suckIts nine am and they clearly indicate they are open all the time and no one is picking upYou guys towed my car and I need info so please pick up your phone or get a voice mail that worksYou guys got a ticket for one dollar now I have to pay fiftyYou need to pick up
Very rude and Getto need some manners
Poor customer service. Didn’t even tow my car.
Great service
Best towing