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Scotts beauty supply
2324 Pennsylvania Ave. SE, Washington, DC 20020, United States
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Scotts beauty supply

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Ig
Review №1

I called to see if they had a replacement blade for my Andis Styliner 2 blade. I asked the man how much it was and he told me that he couldnt check it because he had a customer. He then told me that I could drive down there to see how much it was. I told him that he could place me on hold. I didnt want to drive all the way there and not no the price. The man couldnt even do a quick scan for me to see how much it was. Just by his phone interactions his customer service was terrible. IM GLAD IM NOT DRIVING DOWN THERE SIR!! YOUR CUSTOMER SERVICE IS PROBABLY WORST IN PERSON!!! YOURE SUPPOSED TO MAKE MONEY NOT DRIVE FUTURE CUSTOMERS AWAY!! THANKS FOR YOUR HELP!!

Pa
Review №2

I went here because of location, Will Not Return Rude Manager!!!I will take the time and ⛽ and keep going to Beauty 4 U have the Best Prices and Great Customer Service !!!One Star for Location.

Li
Review №3

The two color women are very helpful and nice. This store have great stuff!!

Ma
Review №4

I have been a loyal customer to Scotts Beauty for over 25 years. I seen the business change ownership throughout the years more than once...I had some very bad customer service experience in the past with the old staff/owners. However the past few years have been great customer service, with the current owners. Scotts provides, great hair supply products and they always have the lastest fashion trends. They continue to evolve and I will always be their customer!

D.
Review №5

Uh huh 😊

Ja
Review №6

Ive been going to this beauty supply store for at least 10 years. I always spend over $100. I really didnt appreciate the fact I brought crochet hair and forgot the needle. They didnt allow me to purchase the needle to complete the hairstyle. They claim I had to spend over $5. So I wanted a refund. They fake refunded me and I never received a refund. And once I contacted then, I was told to call my bank and they were so insensitive to my inconvenience. 🤷🏾‍♀️🤷🏾‍♀️🤦🏽‍♀️

Pa
Review №7

Was looking for crochet hair limited kinds of hair and overpriced.

La
Review №8

The employees are helpful

Ar
Review №9

They have a ton of hair assortments I took my grandmother and she found what she needed for two strand twist (Grey hair) of course

La
Review №10

Nice beauty supply store they have everything.

Sh
Review №11

I’ve been going to this beauty supply store since I was about 10. I would give it a full 5 stars but I don’t like the fact that they try to be sneaky and follow you around the store. Other than that they are very nice and whenever you need help they don’t hesitate to help. They always have a nice sale on items.

ju
Review №12

Always fully stocked, can always find my hair care needs and more

Ty
Review №13

Well stocked,variety,bright,friendly, HELPFUL. Excellent LOCATION...USE OF MASK..THANKS..T.RONJ

Fa
Review №14

They took your beauty orders and practiced great social distancing while helping your hair and skin to not suffer!! Thank you for this, also fast and speedy service

WI
Review №15

A lil pricy. And glitter lipgloss has chunks of glitter not the smooth glitter. Not ok!

tr
Review №16

They are very helpful 🙂

Li
Review №17

Altough most beauty supply stores are closed this one is still opened during the coronavirous but you have to call ahead to let them know what u want.I called at 10:45am for braiding hair I was sure to tell them 1B kakalon and dark brown. When I got their there was a line of 6 people I waited about 30mins just to be told we dont have what your looking for, I then asked do u have something simular he showed me another type of hair but was very irritated when I asked did they have a mirror so I can compair it with my hair he then yelled no NEXT and dismissed me he was so rude . Dont be mad with your customers when you decide to open that was your choice # very rude !!!!!!

Ms
Review №18

Prices are high...they need to cut it

Gi
Review №19

Awesome Service

La
Review №20

This is my home beauty supply store. I buy all my beauty products here, even for my costume jewelry...love it love it love it

Da
Review №21

I GOT MY DAUGHTER HAIR FROM HERE AND SHE LOVES IT

K
Review №22

I have patronized this location for a while, but was very disappointed in the service. I purchased a garment without size indications on the box, and when I asked the store representative about it, she said I could exchange it if it didnt fit. The staff today rudely refused to exchange it, and when asked why, they pointed to the no returns on general merchandise at the bottom of the receipt, and used that as an unethical loophole to excuse being dishonest and providing poor service. It was a $25 garment, so I was very disappointed. We should patronize businesses that appreciate our business, not take advantage of it.

Ms
Review №23

The items are over priced

Eu
Review №24

Great

Te
Review №25

Great last minute stop. This store has everything. The management is kind and non-invasive. A very nice sales associate assisted and encouraged up sell of a few key items I needed.

N
Review №26

They had some nice stuff. But the service was terrible. Tell me why we I was looking around the store they gonna be like buy something or get out. Like first off I pay YOUR bills without me the electricity in your house would be off. So who are you to rush me. Then imma need you to shush your Bruce Lee looking self and properly do your job. Cuz at the end of the day I pay you. I could walk outta here and you get no money. Ha ya broke now. So dont rush me fat dumplin chinese man.

Ke
Review №27

Nice

Ti
Review №28

This is my favorite hood beauty supply store! They always have what I want, need and maybe dont need (LOL). The staff is friendly AND helpful!

Sh
Review №29

They dont give refunds on ANYTHING with a receipt and within the amount of time stated. I purchased a bb cream, realized it was the wrong shade (they wont let you try it on in the store) took it back the VERY next day for and exchange and one of the owners examines it and says I cant even exchange it. Im pretty sure they sold it anyhow to someone else...

Be
Review №30

Decent. I didnt know that there was so much cosmetic and hygiene products there.

ny
Review №31

I love it. It has everything I need every time I go there. Its easy to find what you neeed, the staff is an exquisite help and its just wonderful.

Vi
Review №32

The store is full of supplies but is someone following you around the whole time youre shopping in this store I really didnt feel comfortable

Su
Review №33

Friendly staff.

My
Review №34

Love this place. The staff is friendly¬ overbearing like@most establishments. They even give a free item when u spend a certain amount. Love this place.

Ki
Review №35

This beauty supply store always has the best selection of whatever I may need at reasonable prices and the staff is very friendly! I come so often that the staff are beginning to know me by name and always give me a free gift for my purchases.

Li
Review №36

Great place to buy beauty products.

Vo
Review №37

DONT EVER USE A DEBIT OR CREDIT CARD HERE THEY WILL OVER CHARGE YOU AND THEY LOVE TO PUT YOUR RECEIPT IN THE BAG SO YOU CANT SEE IT

AL
Review №38

Covenant nice people

MI
Review №39

I can always find everything I need beauty wise there÷

Th
Review №40

Always have what I want

Sh
Review №41

Came to the store after miles they answer the phone and said that they did have black yarn in the store but never checked 😡bad service!!!Came to the store after they answer the phone and said that they did have black yarn in the store but never checked

Go
Review №42

They do Terrible business and don’t know the difference between human hair wigs and synthetic

De
Review №43

When i got there at 9 30. They were not open. I asked for a specific brand of hair they said they had but when i got there it was a different story.

Wo
Review №44

Overpriced items, staff fairly responsive. Management gawks at you while you shop. Limited selection, if theres nothing else open itll do.

Eb
Review №45

Prices are crazy in there because theyre the only the beauty supply store close by

DA
Review №46

Customer service isnt the best.. But, tolerable.

Af
Review №47

It always has what Im looking for.

Ty
Review №48

Love it

Ch
Review №49

Been around for years!! Been shopping there for years!!!💕💕

Sh
Review №50

But they are not open at this time

Ye
Review №51

My favorite

An
Review №52

Sales r always available

Di
Review №53

They are all on your back and think your stealing

Tw
Review №54

They say they don’t tell prices over the phone!! Really??

Ge
Review №55

Great selection and pricing

Pi
Review №56

They are way overpriced.

Ja
Review №57

Have everything you need from hair to leggings

Di
Review №58

Favorite store

Tr
Review №59

Love them

Ur
Review №60

Overpriced, but convenient.

Information
12 Photos
60 Comments
3.7 Rating
  • Address:2324 Pennsylvania Ave. SE, Washington, DC 20020, United States
  • Site:https://scottsbeautysupply.com/
  • Phone:+1 202-581-1520
Categories
  • Barber shop
  • Beauty supply store
Working hours
  • Monday:9:30am–8pm
  • Tuesday:9:30am–8pm
  • Wednesday:10am–5pm
  • Thursday:9:30am–8pm
  • Friday:9:30am–8pm
  • Saturday:9:30am–8pm
  • Sunday:9:30am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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