I have had past experiences with state farm that were positive so when I was asked by my landlord to get renters insurance they were the first company I thought of. This has definitely been my beat experience so far. They got back to me in 10 minutes, answered all of my questions, were polite and friendly, and I got the whole thing completed in about 30 minutes without any trouble. Plus it was much cheaper than I expected. Easily 5 stars
Ive been fortunate not to have to use my Insurance, but I had excellent service for the 4 years I worked with him. Tom checked in with me regularly, I was able to make updates quickly and easily and always was treated with respect and kindness. I would recommend him and use him again if I move back to the area.
What a pleasure working with Jaimen! Made life easy and answered every question. Would recommend 10 out of 10 times
In a city environment with a major insurer, it’s very nice to have the personalized service that Tom, Drew, and the rest of the team provide. No long waits on a central line to speak with a representative, but rather responsive and professional service. Car and renters insurance isn’t exciting, but as a three-year customer, I would recommend to anyone in the market.
I would recommend State Farm insurance to all of my friends and family. The policy is affordable and I have had nothing less than professional, Quality experiences with everyone that answers the phone. Im honored to a policy holder with State Farm!!!Best Regards... D. Brown.
Drew helped me switch from my previous insurance company to State Farm. He was very knowledgeable, answered all my questions and was very responsive. I would definitely recommend State Farm to family and friends.
I requested a quote on State Farms website and received a prompt follow-up email from a representative (Jaimen) at a local State Farm office. Jaimen made the process of signing up for two auto policies super quick and painless, and now Im saving a ton of money compared to the premium being provided for the same vehicles with Liberty Mutual. I would absolutely recommend working with this office for your insurance needs!
Great experience with all staff Ive spoken to. Kim Martin especially was personable, professional, and worked with me to find the best rates.
I worked with Drew and he was very helpful! Responded right away. Great experience.
Excellent customer service! Any questions or concerns that I have are quickly and professionally addressed.
I had a great experience getting renters insurance with Tom Troyano. He made the process very straight forward and simple. I also did my auto insurance with Drew Treger and he was helpful and responsive (even after office hours).
Drew helped me with my rent insurance,he‘s really helpful and professional,It’s been a nice experience
Super easy, great service! Drew helped me transfer my renters insurance policy from my San Francisco address to my new address in DC. Highly recommend for anyone looking for top-notch customer care.
I was looking for a better, and cheaper policy. I t took like 15 minutes for these folks. I got a great deal ! Very professional.
Very responsive and the process of switching a policy from another insurer was made a breeze by Drew & team. Highly recommend!
Tom Troyano and team are great!They are always helpful, answer all questionsand are accessible when needed.A truly professional and well run team
Very helpful and professional. Willing to answer any questions and provide support.Each agent is qualified and very engaging.
Tom is professional, personable, and always follows up in a timely manner. He always makes sure our policies align with our needs at the moment while being mindful of any upcoming needs and future coverage. His entire team is awesome!
Worked with Drew to get my renters insurance and it was all handled very quick and efficient. Thanks!!
Drew was really helpful and was able to answer all my questions with a lot of patience.
The staff is super helpful and very responsive to any changes in policy or location! Im glad my agent in SC referred him to me.
Tom and Kim are great they always give me quick answers to my questions and Tom always calls and checks up on me like family that’s really appreciated! 😊
Very helpful and fast! They set up a policy in 10 minutes
Drew did a fantastic job at walking me through a renters quote and starting my policy! He gave me easy explanation of everything so I wouldn’t get into anything blindly! The service of this agency is exceptional! Would definitely recommend to anyone looking for insurance in the area!
Best insurance agencies ever. There’s been so many times my plan was about to be lapse and every single time these guys were able to work with me in my favor. Much appreciated and thanks guys.
Professional, quick, and painless customer service.
I have State Farm auto insurance for a while and always have a pleasant experience with their agents, and Tom is not an exception. He has been very informative and great help from the start as he is picking up my insurance while I am transitioning to DC from Georgia. He makes sure to understand my current needs and offer helpful advice to make sure I have adequate coverage for the car. Tom also makes sure to include all the qualified discount on my policy. Overall I have a great experience with Tom as my new agent in DC and would recommend to friends.
Tom Troyano helped me when first searching, and purchasing, Renters Insurance for my old apartment. When I moved, in the middle of my renters policy, he was very professional, and informative, of considerations for my policy based on my new apartment and was able to pro-rate based on time in the old unit and time in the new unit, while also implementing changes to my policy to best protect myself and my property in my new apartment.
Reggie from Statefarm has the best customer service anyone can give he always assist me with making payment with my auto insurance and anytime I need assistance he always there to assist me.
Reggie always assists me whenever I call or have a question. Always provide me with the most updated information and always making sure that the life insurance plans, renters insurance and car insurance that I choose is the right choice for me. Goes above and beyond what his job offers. Reggie always ask how am U doing which makes a great difference when speaking to an agent or customer services. Thank you so much!
Reggie is very helpful, knowledgeable and extremely patient he has helped me with my auto and life insurance policies. I would highly recommend for you to call Reggie if you are seeking lower car insurance or seeking life insurance. I always have a pleasant experience when I call.
It is extremely evident that this group prioritizes great service. They are very responsive and extremely competitive with their pricing. I had a great experience working with them and I will be a returning customer!!
Drew was super helpful!
Tom continues to provide several discounts for his exceptional service as our relationship grows. He has always answered every question about my insurance. Tom is always been there to help with anything. Truly the best insurance agency in Washington DC!
Tom and Drew have been very responsive and so helpful getting me car insurance and rental insurance, and then quickly updating my insurance when I had to move at short notice. Ill definitely keep using them!
Ive had the easiest time working with Tom and his whole team. Id been with another insurance company for years and had no personal connection with anyone there. The customer service is great and Reggie was able to convince me to switch. Now I have auto, homeowners and life insurance all with State Farm. They really are great!
I absolutely love working with Tom and his team! They have gone out of their way to help me find discounts I wouldnt have otherwise! Tom & Drew are both amazing to work with and extremely helpful! I love State Farm!
Tom picked up my account from my long term State Farm agent in California as I was transitioning to the area. He was quick to set up my coverage for a short term lease and storage, then for a new car - as well as educating me on local issues. It was a great comfort to have his support during the move.
Drew was excellent, knowledgeable and compassionate, He made sure that I understood my policy and I must say that this was the best experience I have had with an insurance company in a while. Thanks Drew keep up the good work
Reggie helped and he was BEYOND AMAZING & PATIENT with me I chose life insurance and auto;as well as my little boys who I had to bring with me; he seems to be am awesome asset to your team.Keep up the great work Im excited to officially be a part of the state farm family.
Very Attentive and responsive to all my needs. They go above and beyond to make sure everything is met in a pinch. Highly recommend.
I appreciate the Immaculate job and friendly customer service provided by Reggie Dunlap every time we speak in regards to my Auto an Life Insurance policy..
Reggie was very helpful and did a good job explaining the insurance to me. I would recommend everyone give the office a call for insurance.
Tom and his team do excellent work and deliver great customer service. Highly recommended!
Reggie was very helpful and on time. I only gave him 5 stars because I could not give him 10.
Thanks to Tom and his crew for helping make a trying traumatic experience tolerable. Tom is super knowledgeable and helped me every step of the way. Having an agent near by and willing to help is invaluable.
I had the pleasure of working with Reggie today. He is always upbeat and very knowledgeable about Statefarm services.
Great experience! Would recommend for anyone looking for renters insurance!
Reggie really helped me with my life insurance needs i can’t wait to give him a call for my auto insurance needs!
Great customer service and helps me get the best services. Five star services! Thanks Tom.
I was so concerned about scammers he came to my house to sit with me and made sure it was not a scam I was happy and signed up with him as my State Farm Agent...Thank you Tom
I recently moved from Illinois to Wash DC. After having coverage with another company for 61 years (had a farm license at the age of 15), I was made aware their coverage was not available in Wash DC and I would have to change ins. companies. Since my daughter/son in law had coverage with State Farm, (as well as my nephew, Mike Lanham, being a St Frm Agent), I contacted their Agent Tom Troyano State Farm Agency for auto & rental insurance. Drew Treger, of this agency assisted me in securing my coverage. He was very thorough, detailed and covered all of my needs based on coverage I currently had to the best of State Farms ability. He also answered my questions in a manner I was able to comprehend, and I felt he personally saw to it that my new coverage met my needs/wants to my satisfaction. I look forward to being a part of the State Farm Family. Paula Heien
Tom was very helpful and informative and got me a great deal on full coverage insurance in my switch from Allstate. Thanks Tom
Very professional and responsive.
The staff is super helpful and friendly, especially Mr. Reggie!
The staff is super helpful and friendly!!!!! Reggie’s service with my auto insurance was AWESOME!!!!!!
Very understanding and always been a great help in a time of need
Mr. Tom Troyano, was very helpful with my insurance policy and with a 😃
Reggie customer service was great!
Got a great plan and price with little hassle!
They helped me out with my insurance!