The process was fast and easy. The Technician sent a text when he was on the way. The diagnosis went quickly. I needed a part and he was able to get the part and return in a timely manner. I am up and running and thankful to have use of my oven.
Referred to by LG for warranty repair were willing to come, because I live out of their service area. Apparently, if you are on the Peninsula and you need your LG appliance repaired under warranty, you are out of luck, and the process of arranging a warranty repair by a provider out of their network can take weeks to get the work authorized and parts shipped... absolutely ridiculous...I was lucky to find this place. Emil is a life saver.. He showed up the next day to diagnose the problem and came back the following day on a Saturday to do the repair. He is honest, knowledgeable and professional. He had all the parts needed to complete the repair (compressor and firmware update) and he deferred the charge for the parts as I work with LG bureaucracy to get those shipped under warranty. It is rare to find that kind of trust and service nowadays! A Plus is an understatement.
Exceptional service, very fast and respectful. He was extremely knowledgeable About the work
Repaired my dryer and refrigerator at a affordable price thanks again