I am really happy to call Wesbtrooke my home. Everyone is so welcoming and attentive. When I was initially looking to move, the leasing office was very helpful especially Victor providing me with lots of information. He showed me few different apartments in order to make sure I make an informed decision. The manager, I believe her name is Krissy, was very kind to personally welcome me on the day I moved in. Every time I pass by the front desk the concierge ladies greet me- they even know my name already. The maintenance seems to be effective. Overall, I highly recommend this place so far
We lived here for three years and really enjoyed it. You pay a pretty penny for your unit but they have nice amenities. Pre-pandemic, they provided a basic continental breakfast daily during the week. Every holiday and summer, they hosted a party for the residents. Post-pandemic, all of that stopped — but when Ken was the manager, he compensated by providing catering, which was nice.The best part of our days have been when we interact with Joy and Terry (concierge) and Taurean (maintenance). These three know everyone because they are such friendly and wonderful people. They are competent and professional. We were so glad that they haven’t been part of the turnover staff during our time here. I can’t say enough good things about them. Viktor (gables staff) is also really friendly and professional.If the amenities worked, I may have given them a fifth star. The club room fireplace and Tv haven’t worked in two years. The outside furniture also needs to be updated (the bites I was getting looked like bed bug bites). But aside from that, we really enjoyed our time here and miss the staff a lot!
Westbrooke Place is our first love apartment ❤.Staff are so nice and kind.They always smile and greet tenants. Concierge make sure that the right packages are in the right tenants.Maintenance are very attentive, they make sure that all of our concern are responded in timely manners. Good customer service is not missing.
I am happy with my home here at Westbrooke. For someone like me that is not familiar with the rental process here in the United States, the leasing team helped me a lot. Big thank you to Victor for taking the time and patience showing me all the options as well as guiding me trough the process step by step. The hand-signed Valentine appreciation cards were such a good gesture.
The leasing staff is very kind as well as the whole concierge team. The building is nice and the community is well kept.
I was initially happy living here, but over the last two years, I have been increasingly unhappy. Very poor communication from management, elevators that are constantly out of service, and a general disregard for residents. Front desk staff are amazing, however. Great location but dont expect management to actually care about your experience.
We are new residents at Westbrook Place. The property offers many of the amenities we were looking for while staying in the West End. Viktor, the property manager was extremely professional, attentive and accommodating when we toured the property for the first time. Viktor provided us with several options and was highly responsive to our questions and needs - he even recorded a video of another apartment to help us compare and understand different layouts. Friendly and professional staff at front desk and maintenance. We highly recommend visiting this property if you are looking for a great place in DC and at an unbeatable location.
If you are looking for a place to live in DC, this is the place to be. The location is great - super close to Dupont Circle - and the staff has been amazing. The maintenance guys are responsive and the office team really take the time to help you. I highly recommend!
I love my apartment and all the team is fantastic! Since I applied for the apartment, Viktor was so helpful and kind! As an international professional in the US, I can definitely recommend this place.... I feel so secure of what I was getting. All the team was accommodating to my needs and were very patient with all my questions. The moving was very smooth. Amenities are very nice! Viktor and the rest of gables team treated me awesome since day 1 and were very responsive! I am so happy to be here!
I can definitely recommend the property! I have stayed there for a year and only moved out because I needed to relocate to another country. The lap pool is super convenient (and I doubt that there are any other properties with indoor lap pool), the rooftop is nice to relax on the breeze in the evening, for those who love yoga - there is an instructor led class once a week in the community room, for tennis lovers - there is a tennis wall (and two courts) 5-minutes walk from the property, in Rose Park. Also, besides everything else, Equinox, Trader Joes, Whole Foods are walking distance (also USPS office is 1 minutes walk, which is quite useful if you send packages around the country or abroad).And finally, the concierge is always friendly and helpful, and management is super cool and helped me a lot while I was solving my relocation issues!
The service is friendly and incredibly efficient. My request for maintenance to fix lighting was solved in one day. The appartment is beautiful and the complimentary breakfast is also a treat.
Great location to Dupont Circle and Georgetown. My family enjoys the amenities of gym, pool, community room and rooftop. Staff are courteous and my kids feel safe and welcome.
I lived in #002 on the Terrace level in a Studio apartment. The building was beautiful, the fitness center awesome and the rooftop terrace was a great place to entertain.I highly reccommend the area and property.
Spring time should bring showers, BUTT I get cigarettes BUTTS on my patio on the garden level ..will it ever stop??? beware of the cigarettes butts shower from an apartment above us.. the worst place I ever lived in 50 years !!!
Friendly staff, but bad sound insulation.