Charlotte was a great help while I was looking for a place for the summer!

We stayed 5 days in their DuPont rental and were very impressed. The home is conveniently located to Metro Stations and restaurants. It is furnished quite nicely, with a generous supply of kitchen essentials - glasses, plates, silverware, etc. Everything was very clean and the 3 beds were very comfortable. A lovely home and we will rent it again when we return.

The service was excellent, the house was nicely decorated and very clean. Everything was well prepared for my comfort. Location was great because most of the places I was interested in were just minutes away, I am excited to book my vacation with LUXBNB next year.

We stayed at a LuxBnb property over Christmas break. The property was clean, cozy, and absolutely beautiful. The customer service lady was extremely helpful. She patiently walked us through everything and answered all of our questions. I highly recommend LuxBnb. We will definitely be using them again when we return to Washington DC.

Beautiful, very clean and nice smelling house I stayed in with great amenities! Customer service was also very helpful and prompt.

Stay away from the place! Terrible management! Rules change as the Guest relation Manager of luxbnb pleases. She is rude, condescending and twists what you say.Upon moving in, we found several hair in the sheets in one of the bedrooms. Upon informing the guest relation person of the company (luxbnb) running this place, she started a group text with me and the cleaning person twisting what we told her into a complaint for the uncleanliness of the apartment.We had to make multiple complaints to have a trash can outside and for it to be collected. They requested from us that we put the trash cans to the limit of the property in the alley on the days of pick up 3 weeks after we moved in (and even though a property manager of their own company lived in the building)!!The master shower has no pressure, we stopped using it after 2 days because the water takes 10 minutes to become warm.The internet is spotty and the wifi connection on the tv rarely works (in 5 weeks, we managed to watch a netflix show in the tv 3 times)The location of this flat is perfect, unfortunately luxbnb are amateurs. Even an individual who is not doing on a regular basis would be more helpful than their guest relation manager.

They canceled my reservation because of a pricing error on their part and then failed to refund my money within the 3-5 business day timeline that they set for themselves. I find it dishonest that a business would cancel a reservation due to its own error without first refunding the customers money.

I had a great experience!