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Global Luxury Suites at The White House
733 15th St NW, Washington, DC 20005, United States
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Global Luxury Suites at The White House

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Za
Review №1

STAY AWAY!!! Horrible and disgusting experience. Blood stains on pillows, damaged walls, missing mattress. Customer service was RUDE as well, not wanting to help. Over 3 months, called at least 10-15 times. Always angry, always rude, always telling me someone will call you back and hanging up. Will never forget my horrible experience with Global Luxury Suites at many locations. Escalated to their CEO and regional director as well, their response was, not much we can really do about it. Do yourself a favor, go elsewhere.

Ca
Review №2

Love to stay here when I am working in DC. Only a block from the White House and close to the best restaurants in the area. Greatlocation and great facilities.

Sh
Review №3

Not a hotel. Apartment in a residential building. Not good for families as there are no stores nearby. Everything is a 15 min walk. Quality of apartment was mediocre at best. Super annoyed at the lack of clarity. This is basically an air bnb run by a company called global luxury suites. Trust me, there was nothing luxury about it. Global Mediocre Apartments is what I experienced.

An
Review №4

Completely disgusting. My second night here I saw something run across the kitchen from where I was sitting in the bedroom. A minute later, a mouse was scurrying across the kitchen floor. Lights were on and I was making noise - this thing was not afraid. Another soon followed. I called the 24/7 support line and after 2 hours of being put on hold and me crying because I didnt want to sleep 8 feet away from mice, I was told no one could authorize a move and Id have to call in the morning. They told me I could get a hotel and pay out of my own pocket if I wanted to leave, but to just shut the door as there was nothing that could be done. I even sent a picture I took of the mice running around and they repeated that nothing could be done. I called back in the morning and was told it was being worked on. Didnt hear back, and had to call back AGAIN to get a transfer to another location. Keep in mind the apartment was on the 4th floor, so they must be all over that building. Customer service is garbage - I slept in a filthy unsanitary room listening to mice squeek and scatter around and see their droppings everywhere in the morning. If theres an issue after hours, they wont help you and their customer service is garbage - as are their accommodations. Feel free to contact me for the pictures as I cant attach them here.

Mi
Review №5

This is an excellent place to stay close to bus tour drop off real close to white house the room was excellent would stay again for sure if in the area

L
Review №6

Do Not Book. You have no guarantees about the state of the room or check-in or check-out. This is advertised as a hotel, as if were a corporate hotel, but it is a badly managed over-priced AirBnB. If what you want is a slightly broken badly-managed over-priced AirBnB then that is fine. You might win the luck of the draw and actually have a nice room. In any case you will have no service, service is not an option.

Q
Review №7

In our appartment a/c was so weak, in the bathroom not all of light bulbs is working, shower head is so small and low water pressure. Rooms was clean.

Ro
Review №8

Great apartment alternative to a hotel!

Ge
Review №9

The place is well located, easily accessible.The apartment has 2 rooms with queen beds, very comfortable.I am not giving it 5 stars because parking is not included.Everything else, very good.

Information
100 Photos
9 Comments
3.9 Rating
  • Address:733 15th St NW, Washington, DC 20005, United States
  • Site:https://globalluxurysuites.com/accommodation/dist.-of-columbia/washington-dist.-of-columbia/global-luxury-suites-at-the-white-house
  • Phone:+1 844-772-0044
Categories
  • Apartment rental agency
  • Hotel
  • Vacation home rental agency
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