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Elite Auto Repair
1587 Post Rd, Warwick, RI 02888, United States
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Elite Auto Repair

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Cr
Review №1

I would not hesitate to recommend Elite Auto Repair. It was my 1st time using them and they were fantastic. Mike is great and very friendly as was the rest of the staff. He took plenty of time going over their report of what they did and what they recommend doing. I have used a lot of dealers and repair shops over the years and the report they gave me on my car was by far the best presented and most detailed that I have ever seen. The report contained images of the problem areas so you can see exactly what they are talking about. Their garage area is exceptionally clean. It is easily apparent that Elite Auto takes a great amount of pride in their facilities, workmanship and overall customer experience. They even cleaned the interior while it was there. I will definitely be back.

Gr
Review №2

INCREDIBLE service! My car feels brand new. These guys took care of me, provided rides to work, and even a loaner car when they needed some extra time with the car. It was my first time bringing my car in to them as I am new to the state and it blew me away. They made me feel like family. They were honest transparent and did an amazing job. True experts!

Ed
Review №3

Outstanding service on my Volvo XC90. Mike and the entire staff were very courteous and friendly. Excellent turnaround time and fair price. I had always gone to the Dealer but I found them much better and more personal.

Mi
Review №4

Recently moved back to the area, and these guys are amazing!Fantastic experience with the entire staff! Everyone was extremely professional, courteous, and personable.Folks at the shop kept me up-to-date on what they were doing, and why.Cannot recommend this team of professionals enough, and I now trust no one else to work on my Japanese Truck, and German car.Well done.Mike

Ma
Review №5

My 2006 audi a4 1.8T was having an issue with the axles. A previous mechanic was unable to diagnose the issue. I took it to elite. They are extremely professional right off the bat. They do a diagnoses and then send it to you via text, and it shows whats running fine, what needs immediate attention, and what will have issues down the line. My car sounded bad before I took it in, now it sounds and handles better. If you want your vehicle taken care of to a beautiful standard, this is the place. I was highly impressed with both the quality of work AND professionalism of the staff. Great people. 100% recommend. Theyll take good care of you. Mike is a great, and funny guy.

Je
Review №6

Great service! Had an inspection done and it was very detailed with pictures included! Great customer service as well. Definitely will be returning.

Mi
Review №7

Im always astounded as to how good Im treated here. If it wasnt just a business, I would seriously make it my hang out spot because everyone there is extremely helpful and pleasant. Mike is an absolute gift. He treats everyone with the utmost respect and makes everybody feel welcome. He knows everyone by name when they walk in and is truly accommodating. As to all of the techs, they do incredible work and always explain to me what they did or how they did it. This place is a true definition of a family operated business, because you feel like family from the moment you set in. Mike, the techs, owners, and the rest of the staff are absolute royalty and deserve to wear crowns every day they walk in that door.

Da
Review №8

As soon as I walked into Elite and met Carly and Mike at the front desk, I knew Id be getting my car worked on there. Every conversation Ive had with an employee at Elite has been notably positive. Its clear that the people who work here know what theyre doing and take pride in their work. They were able to complete a service on my 2010 S5 that the Audi dealership told me they couldnt do, for half of the price the dealer told me it would probably cost. After the exceptional service and hospitality I received here, I know that Ill be having all future issues with my car taken care of here.

Br
Review №9

Truly good and honest people. The first time I went there I had given approval for an $800 alternator repair. They called me two hours later and explained the fault was from a loose bolt, total $40. They could have just as easily used my approval to get the $800. I’ll never go anywhere else after that. Professional, clean environment and really nice and friendly people.

Su
Review №10

Elite is always my #1 choice for all my auto needs. I’m always treated very cordially and with respect. Elite has always been upfront and honest with me. I commute to work an average of 300 miles per week and it’s comforting for me to know that my auto needs are in their professional hands.

ge
Review №11

As always, Elite did a great job. Mike was great on scheduling, the work was completed quickly and I received the happy news that no additional work was recommended. It’s not ofter you hear that from a auto repair shop, but the folks at Elite are honest and care about their customers. Highly recommended.

La
Review №12

Elite has been so incredibly helpful with my car issues. The customer service is outstanding and their work is of the highest quality. Id recommend them to anyone.

Da
Review №13

Have lived all over the US and been to many car repair/maintenance shops, over many years. Elite is a top quality, high end repair shop, particularly for high performance vehicles. The front office staff is truly exceptional. The repair work very high quality. Highly recommended. I own a 2009 Porsche.

Jo
Review №14

I have utilized Elite several times over the past few years. From the start I have found them most accommodating and professional. Great customer service throughout the service process.

Tr
Review №15

I have an older Volvo XC 90 which needed a variety of repairs & updates. ELITE not only corrected all issues, but my car came back clean and shiny. Mike & Carly at the front desk are knowledgeable, polite & friendly.I highly recommend ELITE. Two thumbs up!

Mi
Review №16

It was my first experience bringing one of my vehicles in to Elite Auto for service and I could not have been happier. I recently purchased a used convertible that I wanted to get the fluids changed on, as well as an inspection for any additional issues that may need to be addressed. Carly and Mike could not have been more helpful throughout the process and their online service report is extremely informative on an issues encountered while inspecting the vehicle. Elite also offered me a loaner vehicle, which I declined as it wasn’t a daily driver that was being repaired, but that was a great option to have if necessary. The prices were reasonable, especially for a shop that specializes in German automobiles. I will definitely be returning for an necessary repairs in the future.

Mi
Review №17

Always outstanding service. I have been using Elite for nearly 20 years. This time around, I had considered purchasing a used vehicle. Prior to the purchase, however, I requested the mechanic inspect the car. The inspection was extremely thorough and very useful. They provided me enough information to learn that I really did not want to purchase that particular car. Saved me thousands. The shop makes every effort to accommodate my schedule. I am always very appreciative. As for my other cars, Elite has helped maintain them in excellent condition. Excellent at repairs as well as preventive maintenance. Highly recommended.

Jo
Review №18

Elite Auto Repair is an exceptional business in every regard. Knowledgeable and friendly staff provide not only professional services, they also accommodate customers with rides to and from the shop. Look no further for any of your automotive repair needs!

Tr
Review №19

Once you step into the shop everyone makes your feel right at home. Mike and everyone at Elite Auto treated me like I was apart of the family. They made sure to not to one check once but twice with everything they did with my car. From the diagnosis, to the repair itself. Everything was done quicker than I thought it would be. Nothing but great remarks for these guys there are awesome.

Go
Review №20

Excellent auto service place. The owner and staff are very professional, courteous and efficient. I highly recommend Elite Auto Repair to assist you with your car. It is a small business that offers great service.

Ka
Review №21

From start to finish I was impressed. Perfect customer service, happy staff, friendly, informative and great car repair. Elite is my new place for auto repair!

Ad
Review №22

Scheduled a state inspection last minute and they had no problem getting me in on short notice. When I went to drop off my vehicle everyone was a pleasure to deal with and I felt comfortable leaving my vehicle in their care. They offered a complimentary shuttle service within a reasonable distance from and back to. Overall I only had a state inspection done however I would trust them with anything else I needed done on my vehicle.

Ro
Review №23

Excellent service, great people, great work. Elite really makes you feel like youre apart of the Elite family.

Mo
Review №24

Ive been a proud customer since purchasing my used Lexus IS250 in September 2018. Elite Auto Repair takes care of you with utmost and prestigious care from the first encounter all the way to the end checkout. More importantly, as a young woman I know they are being honest and have my best interests and safety as their #1 priority. If you are looking for an honest and quality care auto repair shop, that is Elite Auto Repair.

No
Review №25

Very friendly staff, courteous, knowledgeable and professional. I would highly recommend elite auto service to anyone.

Jo
Review №26

I found Elite Auto Repair,Through the internet. I was beyond impressed with their service, especially Mike Botvin attention to details. He instantly new I was a Grateful Dead fan😀. He was very concerned with my issues made sure we covered all the details, did not try to upsell me on anything, went over the whole car and showed other things that I didn’t even notice which I appreciated. And they clean the car for you when they give it back. I give them two thumbs up all the way thanks Mike and everybody else.I will definitely be back and I will definitely recommend you to my friends and family thanks Jon

Da
Review №27

They really want the best for you and your car. Great work and nice people.

Se
Review №28

The elite automobile repair shop. They truly care for their customers, the service is phenomenal, and the premises is always clean and sanitary. They go out of their way to keep customers informed with text messages, pictures of recommendations for repairs, and honest, accurate estimates. They will drop you off and pick you up if you would like and they also have quality loaner vehicles.

Pa
Review №29

Great customer service, one of the cleanest mechanic garage in town but don’t bring your modified car in as you will be talked down at and talked to like your a complete idiot but besides that go for it 👍🏻

Si
Review №30

I am new to Elite and had a great experience with the team! I went for inspection. They were extremely helpful. I love how they make you feel welcome, you really get a sense of community there. Also, I think it is important now than ever to mention how clean and sanitary they are!! Two thumbs up!!

Na
Review №31

Everyone was super accomodating and very knowledgeable. Definitely recommend, car is running nicely after the tune up!

Ch
Review №32

My first interaction was with Mike. He was wonderful. He listened to me . made sure he understood my autos issues. Made my appointment. Was greeted immediately upon arrival reviewed what would be done and when it would be done. He had a driver to take me home Mr. V. Who is just the best !! Car was ready when it was supposed to be. The job was completed the car was sanitized multiple times before I picked it up. The amazing Mr.V came back to pick me up to get my car. The entire staff I encountered were courteous and professional. I was impressed and grateful for there exceptional service.

St
Review №33

What Im about to say is undoubtedly going to be viewed as exaggeration or hyperbole, and while there is little I can do to combat this I must really hammer home that this is nothing but the honest truth; this business is the pinnacle of exceptional customer service. I simply cannot overstate that single fact. These people are the standard by which all my future customer service will be judged.Apart from being friendly, as one would expect in a customer service representative, the several staff I dealt with treated me as though I was a close family friend. They were personable, considerate, [fill in any other word for extremely friendly and easy to talk to] to a degree I simply have never experienced in my life. I say that 100% honestly. They took genuine interest in me and made a point to strike up conversation about things other than business in an extremely pleasant way (sometimes people trying to hard to do this can be abrasive but these folks were not at all). If I had to limit my review to a single point it would be their customer service as saying they go above-and-beyond would be a flagrant understatement.While the customer service alone is enough to warrant returning here for future maintenance, what locked me in as a customer-for-life was thier honesty.Im sure most people think about how much you can trust ANY mechanic since the industry itself has the cliche stereotype of being shady. Im no different here, and since I know next to nothing about automotove maintenance, I am always worried about getting ripped off. I was referred here by a person I trust and because of that I had a bit more trust for Elite. I explained to Mike, my Elite salesperson, that I know NOTHING about cars and to just do what they believe is needed and ring me up. In effect, I gave them a blank check (figuratively not literally) for what I expected to cost between $1000 and $2000.They gave me an initial estimate of $1182 and change. I okd the cost and they got to work. It took them 24hrs to complete the job so I was able to drop it off Monday and pick it up the next day. Not only was that a much faster turn around than I would have ever guessed for the extent of the repairs & maintenance they were doing, but when they called me to let me know it was ready for pick up, I was greeted with some great news; the cost came in under budget and the final cost was $925. They saved me ~$250.Just to reiterate; they knew for a fact I know nothing about cars. They knew for a fact I was willing to pay up to $2000 for the repairs/maintenance without question or hesitation. They could have charged me the full 2k and I would have thanked them and walked out with a smile on my face... Knowing all of these thing, they were still completely 100% open and honest and charged me what the accurate cost should have been.They have proven to me that they are trustworthy which is, in my opinion, the single greatest attribute a company can strive for.For all of these reasons (and a few more that Ive excluded from this review to avoid writing an essay) Elite Auto Repair is the only mechanic I will ever go to. Its the only mechanic I will ever recommend to others moving forward.I simply can not emphasize enough how grateful I am to this company, as well as grateful to my friend for recommending them which led to me interacting with this wonderful company. If I could give more stars I would.

Jo
Review №34

I brought my car to them back in Oct. 2020. I was not happy with their work but, just left it at that. Im writing this review after hearing what my new mechanic had found while fixing what Elite should have done. Back in October, the initial diagnosis was a loose air intake pipe. They fixed it, and within the same day the same codes came back on. I brought the car back. The new diagnosis was the entire vacuum/intake system was leaking and need to be resealed. I asked how they didnt notice that the first time. The technician admitted they did not retest it after the initial fix basically, did not check their work. Also to mention, with their full check up of the car, they said i needed my tires balanced/rotated and alignment- $250. They were brand new tires put on a week before…From there, they had my car for about a month and half. I received a call saying it was nearly completed and should be done the following day. Well, the following day they called saying my EGR valve was bad and it would be an added cost of $1900ish for parts and labor. The majority of the cost being the labor- $1300ish. Here is the best part, they stated when they had the car apart, they saw the valve was bad. They put it back together anyway. Then, wanted to charge me the full labor to go back in and replace it. Direct quote from the technicians write up Removed and inspected EGR valve and found it to have excessive corrosion internally, resealed the EGR and installed. They put it all back together only to find a EGR code along with the original codes. A new diagnosis of the problem was The EGR valve and the MAF must be replaced to solve known issues. This may just be me but, if a mechanic finds broken/bad parts in the course of their work, they usually call and inform you. See if you want to replace it while they already have it all apart. Especially, if that part could be the problem in the first place! At that point I was done with them, said no to the work and got the car back. Less than a week later the windshield wipers stopped working, I figured it was just a coincidence, stuff breaks. I was fed up and put it away for winter.Today, my new mechanic informed me that they found several broken clips and loose clamps, the wiper assembly was apart on one side and broken on the other, with what looks like an attempted fix with a hammer. All areas worked on by Elite. Needless to say I DO NOT recommend them. I see a lot of stellar reviews, one of the reasons i went to them in the first place. My experience was nothing close to stellar and has cost me more then double the $$ to fix. They were terrible for me.

Jo
Review №35

So terrible squeaking brakes on my Audi Q5. The folks checked it out and could of hit me with a $900 brake job. However, they said there was 6mm on the pads and the brakes were fine. Thank you for being honest. BTW the squeaking has gone away.

Pa
Review №36

I brought my Genesis to Elite because I had a problem that no one seemed able to solve. First, I have never received such a detailed report on what was wrong with my car. Second, they figured it out and solved my problem! Fantastic service!! I highly recommend Elite!

ob
Review №37

Excellent people very friendly and professional

cy
Review №38

Took the car in for a transmission fluid change.They finished the work on time and were courteous and professional.

Mi
Review №39

I had a really good experience with elite. They replaced my rod bearings valve cover gaskets and more on my bmw e93 m3. Awsome job and i recommend anyone who has a bmw to go to elite. Mike, ben,codey and the rest of the team are very professional and work was done to profection. Thanks guys for everything.

de
Review №40

I was completely satisfied with the awesome service I received on my Mercedes. Mike was incredible and gave me the best service I have ever received . I feel they go above and beyond to making the customer no. 1. I felt like they treated me like family and I will definitely go back and refer anyone needing great service to them.🥰🥰🥰

Al
Review №41

My neighbor recommended Elite Auto to me a few years ago. Ive found them to be reliable and trustworthy mechanics! I wouldnt take my car anywhere else. The garage is super clean and the staff is super knowledgeable.

de
Review №42

Owner Jim and his crew took a special interest in the safety of my daughters car and did every repair to ensure she would be safe going back to college. Such a noticeable difference in the performance of the vehicle. I would recommend elite to all of my clients,

Ta
Review №43

I will NEVER go anywhere else. Jim and his staff bailed me out in a middle of the work day flat tire situation. They got me in & out quickly, plus, they treated me like family. I can’t stress the customer service aspect enough. They’re unbelievable. I had to be on a stressful conference call for work & instead of going outside, they put me up in their break room, closed the door & gave me a Red Bull and the WiFi password. These guys are the best. SERIOUSLY, I will never go anywhere else & will recommend them to my family. Thank you!

ge
Review №44

This particular visit, the Elite team only did my car’s State inspection. In the past couple of decades, the work has ranged from oil/fluid checks and change, brake, tire change/rotation, timing belt change, air and cabin filters, and all other routine service tasks. Always professional, competitively priced, timely completion.... all good.

Je
Review №45

Elite Auto Repair was a great team to work with. I will definitely be bringing my vehicle back for my next service.

La
Review №46

Elite Auto Repair is a shop that takes great pride in their customer service and it shows! Mike was very accommodating and professional. I felt like I was family. If you’re looking for a shop to care for your vehicle as if it was theirs then look no further!

Bi
Review №47

If I could leave a 10 star review, I would!! I had an issue with my condensation building up in my headlight. I started at the dealership and their price to repair it was astronomical!! I brought my car to Elite and they said they could do it for a little less. Due to the high price still, I was ready to get rid of my car. Carly and Mike began a weeks long mission of trying to get a headlight assembly cheaper. In the end, they were able to get me a brand new headlight assembly for cost saving me hundreds of dollars!! The dedication and work of Carly and Mike to get me a new headlight was next level!! Certainly an effort I never expected! I will now get ALL of my work done on my car there. They now have a customer for life!!!!

Pa
Review №48

Elite Auto repair was the best auto repair experience Ive ever had: the nicest, friendliest people. Excellent work done expertly and quickly at a very reasonable price. A wonderful place. This may sound nuts but Im glad I had car trouble because I got to know the people at Expert. Ruth is the best.

Sa
Review №49

Elite does a superb job of keeping me informed throughout the repair process. I love that they offer a loaner if I need one AND my car is cleaned and washed before I get it back! Thank you Elite!

Ma
Review №50

I found they are very through and courteous

ke
Review №51

Hey Mike... just want to say a big thank you for restoring the value of my bmw, and potentially providing me with an additional 100K+ in mileage. It was well worth the expense knowing you and your team have the clients best interest in mind while providing 5 star service. I would highly recommend your team of service providers before anyone else. I feel like I have a brand new car again. Thanks again.Ken

Ni
Review №52

Had a GREAT experience at Elite Auto. As one who is perpetually late but lives and breathe by my calendar, I almost missed my appointment but they were great about getting me in and out in just a couple of hours. Mike is super friendly and helpful and their diagnostic text updates and friendly thank you card and email really help you feel like they care. I highly recommend giving them a call for all your vehicles needs.

Ga
Review №53

Quality work and fantastic customer service. If you want it done right bring it to Elite. Customer service is top notch. Honest and professional.

Co
Review №54

I just had my vehicle repaired at Elite Auto Repair. I can’t say enough for the services I received being that the car completely died on me and I had to have it towed to them. I don’t have a regular mechanic, and decided on Elite after calling several different repair shops but after speaking to the owner, Jim, I decided on them. I am widowed and not knowing much about cars, he took the time to explain different scenarios as to what it may be. This was enough to make me feel comfortable about leaving my vehicle with him. The whole staff is so professional and courteous and kept me informed with pictures of each problem. I would highly recommend them to anyone.

No
Review №55

These guys are absolutely amazing, wouldn’t take my cars anywhere else. Always taken care of me, Mike always goes above and beyond to make sure all my random requests are met as well as getting the work done quickly and properly. Wouldn’t hesitate to send any type of vehicle to them, they know their stuff.

Ad
Review №56

Very honest and very thorough. They respect the needs of the customer and are honest if certain things do not necessarily need replacement/repair even though they have the car in the shop.Highly recommended

Ev
Review №57

Friendliest most knowledgeable and honest techs. Great help from Brianna and Mike at the front desk! Got me help right away and in a loaner car in 15 mins! No need to go elsewhere this facility is where to go no matter what kind of car or what your car needs.

St
Review №58

Called Elite told them about my issue they made me an appointment according to time that was best for me. They asked me if i needed a ride back home. The Service manager Mike was very personable, friendly and knowledgeable. The mechanic who worked on my vehicle was a Master certified mechanic and did a very detailed and exceptional quality job. Then the mechanic spent more time going over everything a second time to double check the work. I was really impressed, truthfully received far better service at Elite Auto Repair than I had been receiving at a high profile dealership. Im going to take Mike up on a free car wash at the Airport car wash.

He
Review №59

Service is always exceptional. Thanks for the special attention!

Le
Review №60

People are very friendly and very knowledge prices are very reasonable compared to other places i have been and they usually finish the work on your car in a reasonable amount of time they also offer loaner cars or they will have someone drive you home and pick you up if they do not have a loaner car available

Ka
Review №61

I cannot rate high enough. From the time I arrived at Elite, I was greeted immediately and taken care of. They are fair, honest and offer loaner cars for the time they’re working on your car. I can’t say enough, but it’s the only place I will be going to from now on. Thank you everyone at Elite!!!!

Je
Review №62

Extremely pleased with the work of Elite! These folks take pride in their business, and it shows. They are super! The bonus comes with my car looking like new, after being washed by them; but it isnt a simple washing but a detailed cleaning of the windows and a thorough vacuuming. Elite will be my go to from now on!

S
Review №63

Great place to have my BMW worked on. I highly recommend Elite to anyone that owns a BMW.

M
Review №64

My 15-year-old car received and extremely thorough and efficient evaluation. I was provided information on what needs to be addressed immediately and what needs to be addressed in general. The staff at Elite Auto did not pressure me with what needs to happen. They provided me with all the information, have been available to answer any questions I may have, and are being respectful of my decision making process. (I am not sure if I will be putting more money into my car, or beginning the process to look for my next car.)I highly recommend Elite Auto to anyone looking for quality, efficiency, and thoroughness when it comes to their car and its maintenance.

ed
Review №65

I appreciate the expeditious handling of repairs to our car. Your explanation of the issues needing attention including photos were in my experience highly unusual and greatly appreciated. It was a pleasure doing business with you.

To
Review №66

PPI inspection completed on a vehicle I was looking to purchase, thorough, accurate, timely information provided, as well as flexible scheduling. The team at Elite handled this perfectly from initial scheduling to completion of invoicing. 10 stars on a 5 star scale! Great job on all aspects!

Ch
Review №67

Once again Mike and the crew at Elite Auto Repair have gone above and beyond, what an amazing shop!!!

Sa
Review №68

Did a fantastic job on my car at a good price and had it done within 24 hours of me dropping it off. Workers were extremely nice and made the trip enjoyable! Won’t be taking my car anywhere else.

Mi
Review №69

Another absolutely amazing experience. I showed up at Elite Auto without an appointment, right before Christmas, and they were busy!!! As busy as they were, both Mike and Carly not only accommodated me, but they also remembered me, and my family, and made a point to ask about them. That went really far with me. I am obviously not just a customer to them. Anyhow, not only did I show up with no appointment, but they took care of me and had me on the road in a little under an hour. Thank you to Mike, Carly, and Ruth for always treating me like family. I even got to meet both of the Owners, Jim and Kate. I cant say enough good things. If you are looking for an honest, ethical, family owned, and operated repair shop, than look no further. These guys are the best. As a side note: there are always exotic cars parked out front that elite specializes in. I have a Toyota. These guys work on EVERYTHING. And....they treated me and my corolla like I had a Porsche. 100% class operation all the way around. Thank You Elite!!

Ca
Review №70

The team at Elite is fantastic!

Na
Review №71

Had a great experience at Elite. Mike was an excellent communicator and they were very quick with turning around the amount of work we needed to have done. Really appreciated the diagnostic video that showed the inside of our car and what was going on under the hood. Our final bill came in under the estimate (thanks for that!). Very pleased with the service and having the loaner car for the two days was critical for us with two kids. Quality service, everyone had great customer service attitude and cool transparency in emailing/texting the diagnostic and quote. Will return for future needs!

Er
Review №72

Consistently outstanding service and very accommodating. Excellent prices. Exceptional in every way.

Ke
Review №73

The service is always top notch. Even with challenging times as a nation and everyone being mindful of space, the service and professionalism was truly appreciated. Stay safe, stay healthy!

An
Review №74

This is by far one the best auto repair places around. They are professional and honest. They fixed my ac situation (which was a blessing in this heat) and sent me a picture of a situation that needs attention but can wait. Not many places would do that in my opinion! Ive never had anything but exceptional service!!

Jo
Review №75

Really great service! Can be a little pricey but it will be worth every single penny. These people dedicate themselves to make sure your car is running like its brand new. I would absolutely recommend this shop to anyone.

Pa
Review №76

I cant begin to thank Jim and all his staff in displaying the willingness to accommodate me in every aspect of services provided from start to finish the level of professionalism attention to detail to the technical advisors courteous expensive explanation in suggesting the best course of action for the proper maintenance of my vehicle was so greatly appreciated. It was so nice for once not to worry about being taken advantage of by a foreign car repair shop. Without any reservations I would highly recommend anyone with a foreign vehicle to have it serviced only at Elite Auto Repair thank you again for this wonderful experience

Je
Review №77

Elite took time with me to explain every detail of what was wrong with my car. When I decided not to get all of the work done I was not pressured. Friendly people who get the job done.

Qu
Review №78

Great service again today! (forgot to hit “post” on this review that I actually typed up 9 months ago.)I don’t typically write reviews, but today I absolutely had to make an exception after their team member Michael offered me super quick relief this morning. This was also after I 100% panicked and yelled during both, my call with Him, and while on my commute to work this morning! The problem I was worried about most, getting seen right away and being back on the road quickly. Turns out this wasn’t a problem at all! Plus the Elite team was able to determine the fix right as I drove in. I still kinda can’t believe I didn’t figure it out myself after being a lifelong New Englander, So much so I feel almost silly about my crazed call to them this morning. The problem that was causing my panic, my tires had some Icy snow mix in the wheel area causing an insanely scary vibration while I was driving on the highway. All that was actually needed was a better clearing off of that snowy ice mix before leaving the house this morning. To top all that off I have to say Michael, who is new to me, is very trust worthy and knowledgeable. He quickly checked with Jim, Ruth, & Katie about waiving my fee today after they cleared off and checked all four tires (which for the record, I did let them know I gladly would’ve paid forafter the quick peace of mind they gave me today!) and they all approved it without batting an eye. Thanks again Team Elite!

Am
Review №79

All of the people at Elite are fantastic. They are polite, knowledgeable, and efficient. They are accommodating with loaner cars, and even gave me a ride to the airport when I dropped my car off for repair. They call promptly with an estimate, and even told me when work was UNnecessary. It is reassuring to be able to trust that I will get honest service!

Lu
Review №80

Everyone at Elite is fantastic. They were willing to take my car when 6 other shops wouldnt even look at them. They are extremely thorough and go above and beyond every step of the process. I will definitely be using them again in the future.

Ro
Review №81

Wonderful, amazing expertise of MERCEDES-AMG repairs. Super people!! Great rates for the quality of service!!

Ed
Review №82

Great staff! Very personable! The loaner car is a nice touch. Definitely a little on the pricey side. You get what you pay for I guess. Although when they misdiagnosed my car the first time they corrected the mistake and charged me only a little more than the original quote for a much more costly repair and worked with me on the price. All is well that ends well. Would recommend!

Jo
Review №83

As usual, ELITE Auto Repair continues to impress me with their service, professionalism and personality.....yes personality! Another way of saying great staff, but more than that you feel like family.Give them a try.....you will not be disappointed! Thank you ELITE!

Ca
Review №84

Mike was very friendly and courteous. He quoted a price and didnt go over it. They found the problem with my vehicle and fixed it. I will definitely recommend this place and I will return.

Ki
Review №85

This is an amazing group of individuals. They are honest, thorough and professional all while making you feel like family ..I was amazed.at the detail in the diagnostic report I received .I cannot say enough great things about Elite..

An
Review №86

After driving by Elite and seeing other german cars,i decided before i was on my way to another repair shop to get a estimate for my clutch replacement on my E92 bmw 335,i was welcomed by Brianna and Mike,they were both very welcoming and happy to see a potential new customer, i explained to mike i had a oil leak and also my clutch was slipping,having already gone to a local bmw dealership and getting a estimate from them, i was pleased when the total price was a bit cheaper while having 3 year warranty,i later called back mike to schedule a drop off time to get the work needed to be complete.They gave me a very good price and when i dropped off my Bby to get the work done they gave me a very nice Mercedes Benz c-300,and intoduced me to a very talented technician who would be fixing my car,Cody was very nice and i was able to walk away feeling very trustfull he would take care of my car.I had my car back after the weekend and mike was very happy to see me walking away to my fixed bmw. The whole team at elite is extremely professional and friendly. I will be returning to have my bmw taken care of from now on, there techs are very skilled and knowledgeable and take care of the customers pride and joy. Truly the best exsperience i have ever had with a repair shop.

Da
Review №87

I got a quote the quote was right on there was a little extra need to be done he did it for an unbelievably low price it was done on time they were friendly I will definitely recommend this place to other people Mike was unbelievable unbelievable

li
Review №88

I love bringing my car here! Great, honest service, timely, and I never feel ripped off. I came here on a friend’s recommendation and I’ve told many others about Elite and all of them thanked me.

Ma
Review №89

They did a great job. They took the time to properly diagnose the turbo on the car to determine it was not the whole unit but a couple of much less expensive parts. They could have easily told me it was a bad turbo but they are excellent technicians.

Pi
Review №90

Brought a car in for a PPI. Mike was great professional. They treat everyone like family. Highly recommended.

Am
Review №91

Great communication and quick turn around!

Do
Review №92

I had a great experience at Elite! Mike was helpful, polite and professional. Service was done in a reasonable amount of time, and my car was clean and shiney when I picked it up. I would definitely recommend Elite Auto Repair!

Su
Review №93

While vacationing in Rhode Island this week, my tire warning light went on...not what you want to see on a stormy day driving in an unfamiliar area. The staff at Elite Auto Repair were courteous, professional, honest and were able to fix the problem for a reasonable fee and had us on our way in a relatively short amount of time. I do not live in this area but if I did, I would use this shop in a heartbeat...a true gem! Thank you Mikeand the entire Elite Repair team.

Ch
Review №94

Great service the staff really knows what they are doing here. They are very thorough and will go over everything with you and the customer service is top notch I highly recomend elite for all auto service especially if you have a higher model car such as Lexus or any other brand they really know what they are doing

Th
Review №95

The service was excellent. The staff was so courteous and knowledgeable. The mechanics were top notch. All the problems that l had with my 12 year old Volvo were resolved and now the car runs like it’s brand new. These people really know what they’re doing and I highly recommend them.

Ch
Review №96

I had a car brought in for a pre- purchase evaluation. The evaluation was thorough and complete with pictures. They were all so helpful! I feel like they saved me a lot of money and headaches!!! Highly recommend

Da
Review №97

I have brought my Mercedes E350 to Elite on several occasions. The staff is always professional and courteous. From basic oil changes, brakes and and most recently, a thermostat, the service is always 5 stars. I also love the clean car inside and out when I pick it up! My mom now has her Acura serviced by Elite and she always thanks me for the recommendation. Truly a good, honest local mechanic.

Ji
Review №98

Thanks for paying attention to my needs and being both flexible and responsive to them. Great job as usual!

Ma
Review №99

This family run auto repair shop is professional and courteous. I can trust them to take care of my car without the feeling of being taken for a ride . I truly trust what I am told and have never been disappointed.

Do
Review №100

Excellent service. Prompt and detailed explanations of service. Our family has been going to Elite for years and are always pleased!!

Information
68 Photos
100 Comments
4.7 Rating
  • Address:1587 Post Rd, Warwick, RI 02888, United States
  • Site:http://eliteautori.com/
  • Phone:+1 401-736-8942
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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