Ive had several problems over the last year and a half here from them leaving bolts out of my lower engine cover, causing it to drag the ground, to grease and oil stains on my upholstery not to mention the 300% mark up on bulbs filters and topping off of fluids. But today I watched them start to drain the oil only to quickly put the drain plug back. I asked them to remove the drain plug to finish getting all the old oil out and I got nothing but attitude. They finally removed it and it drained consistently for 5 minutes. Youre paying for a 5 quart oil change not a 3 quart. Who on earth would leave all that dirty oil in the engine?? It defeats the entire point of an oil change. Also the price jumped from $39 to $49 so I will no longer be using this rip off place.
So quick and efficient. Excellent customer service. Theyre quick and to the point but still very welcoming. They wont give you the run around or suggest things you dont need. You wont be disappointed if you go here.
The staff was very courteous and the CSA at the Watson location was super helpful. I am a satisfied customer that will return. 🙂
Ok sooo Ive been going here for the better part of 25 or so years. Ive only had one bad experience and that was at the Jonesboro location. They forgot to tighten the oil cap. Besides that incident i just love the way you can go in and keep everything checked and changed regularly. Could use other places as Im sure theyre good enough. Just that Im a fairly loyal kind of guy. Especially when the people are extremely nice. Keep it up Warner Robins
Fast friendly service. I didnt have to get out of my car! Oil change didnt take but 6min, tires and lights checked as well. 💜
Very professional. Great attitude. In and out quickly.
I go there every time I need a oil change. Theyre nice and professional
Quick, efficient, courteous service. There were several women working when I took my car in. They werent just working the desk- they actually were involved in the checking of fluids and changing oil. Its nice to see women in a field like this.
Service was fast, Friendly Courteous Employees, It was very nice to see Young Ladies employed there
Not short staffed. Decent service.
I was not happy with the service. Took my car here to get an oil change and they broke my air intake sensor trying to put my air filter back in. Didnt bother telling us they broke it so I got stranded on my way home from my oil change I will not be going to this jiffy lube on Watson ever again.
Very good and fast service! Employees were very professional!
Thoroughly inspected my vehicle as my oil change wrapped up. Great service and a very knowledgeable staff
I work here. Its the most sufficient oil change in the nation.
Yeah, wont be going back there, one worker jumped in a mans jeep behind me and almost ran right into my car, another worker got in my vehicle and moved every seat in it, they didnt sweep it out like asked nor did the windows as asked, slammed my doors saw him looking through my stuff in my vehicle, was charged 98 dollars for an oil change smh, I wouldnt recommend taking your vehicle here if you care about it
In and out within 13 minutes great service and friendly atmosphere.
Great people there .The people there are very nice, I dont know what happened but I done the oil change and then bought a battery and paid 129 dollars for it then they wanted 29 dollars to install it. Then I had a gas filter I had bought with intentions of changing it myself but ask them to do it which is a five minute job. They wanted 29 dollars for that. . The girl claimed she gave me a discount but it still came up to 199dollars . I think its time for me to find somewhere else to go . Its rediculous for people to think you dont know any better . its so bad that so many people dont know any better..
Very fast and thorough in car or sit in the lobby.
My car broke down in street in front of Jiffy Lube. Some of Jiffy Lube employees came out and pushed my car into their lot. Tried to start but failed. I called Allstate to get a tow. Was told no tow available til next morning. I locked my car and left it where they put it. I called several times and left message that my car would be picked up in the morning. Iwent next morning to meet tow driver and manager of Jiffy Lube said she didnt get my message and she had my car impounded. My insurance doesnt cover impound fees. So I had to pay $140 out of pocket to get my car back. If she had waited 20 more minutes insurance tow would have picked up. This is very bad customer service and bad business.
Excellent service.
Very professional/great product knowledge/confident/very fast/reliable, bubbly & perky personalities put me at ease, making time seen fast & this from every employee I met there, kind & courteous.
Repeat customer! Cant match the service anywhere! Friendly. Knowledgeable. Look out for your needs and make sure your tire pressure is perfect!
Robert Chittenden was the best, by far. He helped me with everything I needed & for the lowest price he could fine. He was entirely knowledge about anything I asked of him. Thanks again Robert!
Very awesome place. The staff there are very nice and i appreciate them for everything they do.
Great service and a super friendly staff
Very nice and respectful.. Was fast service. Very pleased. My questions were answered right away and to my satisfaction.
First experience at Jiffy Lube. They will keep my business! The staff here was awesome.
Great service and attention to detail. Customer first mentality. Great job
Everyone was super friendly and helpful
Fast and super friendly
As usual, had me in and out in about 20 min. Friendly staff and got my hummer good for another 5000. Thank you!
That didnt check my tires.
Great and fast service. They offered coffee and clean restrooms
Always fast and on the job! Always tell me extra things that could be wrong! They take everything seriously! My favorite car shop!
Never had any issues
The experience was very nice and pleasant.
It’s a good company. They have an excellent system that allows any Jiffy Lube to pull up your car’s history and provide the service you need in a quick and cost-effective manner. I have never had bad work done and they don’t push the air filters and other accessories too hard The employees are always pleasant and helpful. The wait is usually fairly short. I use this store whenever I am in town.
Did a good job, but their prices could be lower and they could give us loyal customers more coupons. They also try and push other services I dont always need. Lol if I had the money Id ask for those services.
Quick and convenient. Pleasant staff! Have a record of all the maintenance done on my vehicle. I get a 10% discount oh, very nice!
My Jiffy Lube is super fast and efficient.. what other place will vacuum your car and open the door for you.. Watson Jiffy Lube ROCKS!!
Great staff and quick service with a smile.
I was recommended to Jiffy Lube by another shop havent a day gone by have i regretted going here for Service now all 3 of our vehicles we take here would recommend Jiffy Lube to everyone i know and run into excellent service. thank you Jess & Team
Great staff and fast service !
Great service everytime. Friendly staff & fast, I can go in during my lunch break!
Very pleasant and quick. Little on the high price side but worth it. Didnt pressure to by extra services. UPDATE 21 JUN 18. Brought same car somewhere else and I sure got surprise. Seems whoever did my oil change at jiffy jube on Watson Blvd ROUNDED the head of the drain plug. It cost me a few dollars more because mechanic had hard time getting it off. Had to buy a new oil plug which wasnt to expensive but wasnt cheap either. Love to know what jiffy lube would have said and done had a brought it back there.
Kathy is the best. Services your car like it was hers. A+++
I have been satisfied up until last week. I came in wanting a oil change and walk out with a top off. Lazy people. Do you how long it would take me to drive 3,000 miles? Probably 2 years. I have wait 2 years to get a oil change.Really! I guess ill see you in 2 years for my next oil change..
Just had my oil changed. Fast friendly service as always.
Went there for an oil change and for them to check my battery. They very helpful and professional. Answered all my questions and was out of there in 15 minutes. Fast and effective service.
I only take my truck here! Staff is AWESOME, service is impeccable. I LOVE THIS LOCATION ❤❤❤❤❤❤ Thank you for my regular free top-offs ❤❤❤
Very good service !!!
They did a great job. Everyone was very friendly. I was very impressed and would recommend anyone to go there.
Nice people. Fast and friendly service.
The employees are nice, try to sell unnecessary extras (I dont need an air filter per 3 previous mechanics in the past month) and $50 for a 3.5 quart oil change on a 1997 Honda Civic (spec is 3.7 qts). They drain the oil before sharing pricing. OVERPRICED.
5 cars both lanes were full. I would suggest Jiffy Lube in Warner robins off Watson. Great service they are really quick . Much better than the one in macon
Courteous staff, good service...Bldg .a wee bit crowded at times in lobby....blind driveway lot needs a safety upgrade...
Best place to go for fast, friendly service with folks who really care about your safest driving experience for your family.
CHECK UR FLUIDS! 1st time there and said they top off everthing well they top off the windshield fluid ONLY.... People were kind/seemed knowledgeable but the service was whack... CHECK UR FLUIDS!!
Best place ever the people here are always friendly and willing to help and knowledgeable about what they do. Would never go anywhere else.
Their customer service was amazing. They were very poliet, friendly, and just over all amazing. I dont usually leave reviews on places, so this review alone says alot. I usually get my oil changed at Walmart, but after my experience with Jiffy Lube I plan to use only them. My husband had his oil changed first about a week ago and told me I should go also. The price is a little bit more than Walmart, but so worth it. WAY better customer service and they are WAY WAY faster. Thanks
My daughter brought her car to your service center for a oil change and to check the ac system. yall charged her total of $ 149.00 for a performance test and 69.99 for coolant, and told her as stated on her bill, that the ac compressor kit/condenser was bad and it needed to be replaced at a cost of $1,288.00, I brought the car back by and was told the ac wouldnt cool till this was done, well today I took the car to Hughes Honda and had a complete diagnostic done, they found 2 wires broken and that was what was causing low power, and that the coolant was low, they flushed the system and replaced with the correct coolant and correct pressure and placed a dye in to see it there are any leaks,[ which yall should of done when you did the test]. this was why the ac was not cooling, it had the wrong coolant and pressure from when yall did it. There was nothing wrong at all with the condenser or compressor I feel yall took advance of a 18 yr old girl who knew nothing about it, and unfairly charged her $218.00 when that was not the real problem with her car..We will not be bringing any cars there for service.
Good place for a lube job.
Great service and fast. I was back on the road in no time.
They did exactly what they were supposed to, and did it well.
In and out in a jiffy!
Great staff
Concierge Service is not just a phrase here...you will be treated like royalty and so will your vehicle! And they hire women!!
Had water in my transmission fluid I did the repair my self and jiffy lube flushed all the bad fluids out....THANK YOU #savedtheyota
Fast and efficient
Over priced and horrible costumer service over the phone. Wont be back.
Very good services
Fast & friendly service
Fast
Outstanding
Great prices
Good place
Very professional and prompt
Sucks
Expensive